# Page 2 | Pepperi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Pepperi the right B2B eCommerce Platform solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146870/Pepperi/reviews --- Pepperi 4.4 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Pepperi ## Showing most helpful reviews Showing 26-50 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Despina M. Owner Pharmaceuticals Used the software for: 2+ years ### "Tina’s Feedback" June 25, 2019 5.0 Overall it’s been good to work with. But being a one women show it’s a bit expensive for me to have next year so I’m not sure I will re new at this stage. My overheads are quite high and I’m cutting down on what I don’t need or going to lower plans etc! Pros The fact it tells me year to date sales and how I’m tracking compared to the previous year. Cons It doesn’t have in the order column a space to put stock on hand. So that when you next call on that store you can say well last time you had 6 on hand and you orders 12.This is a very important tool in my job! Review Source NLB N Luke B. Manager - Information Systems Wholesale Used the software for: 2+ years ### "Fast, Affordable, Effective Sales Automation" December 6, 2016 5.0 We implemented Pepperi to connect our field sales representatives to our SAB Business One based office. This was the fastest, easiest software integration project I have ever been involved with. The app is platform-agnostic ('droid or iPad), easily used, and brining basic features online was quick and painless. Advanced features followed readily, limited by user training rather than technological structures. The integration is easy to modify and maintain, allowing easy customization of features. Pros Easy, attractive price, excellent support. Cons It isn't a 100% fit for our business, but that would be a product you couldn't sell to anyone else, so it isn't a realistic expectation for us to have. Review Source NM Neil M. Business Manager Retail Used the software for: 6-12 months ### "Pepperi has streamlined our operation" June 28, 2019 4.0 It has been a great journey so far, we have changed from a very clunky system and now appear to be more professional and efficient. Our next stage is to crate the B2B Storefront that will take it to the next level again. Pros We have been able to go from having 4 platforms down to just 2. Between MYOB and Pepperi, we now have everything we need. Very portable for our Reps in the field and very stable for our Reps in the office. Cons Because Pepperi can be so easy for customisation, it can be a little overwhelming for doing the changes. There are so many ways you can things up, I just don't know where to start. Review Source JR Jasmine R. Corporate Development Wholesale Used the software for: 1-2 years ### "Great Software For Business Buyers" December 6, 2016 3.0 Pepperi is a great software for business buyers. They are very helpful on setup and much more knowledgeable than their competitors at handshake. Their downfall is that their system is archaic feeling and is difficult for users that have limited computer knowledge to maneuver without causing multiple orders to be created, etc. Pepperi is working hard to bring their platform to the next level and we are confident that their solution will be top notch going forward. It is definitely worth considering and comes recommended. Pros Automation Cons Archaic feel with user difficulty. Review Source LR LJ R. CEO Food & Beverages Used the software for: 1-2 years ### "A great tool for modern sales teams" August 18, 2017 5.0 Reliable software with robust features and hopefully an aggressive evolution towards even better features and special industry requests. Pros Quality of the app (Reliable), as well as the constant evolution towards better versioning. Support is good. Cons Some features lack of potential: - Sales Route has much more to accomplish - Sales Tools can also grow, as it has some limitations (Example: Have discounts be applied in a fixed amount only ... similar to your survey which will prize the first 50 users. We would need to provide discounts only on limited inventory quantities) Review Source BP Bhavna P. Director Wholesale Used the software for: 2+ years ### "wholesalers' best friend" July 6, 2019 5.0 no more paper catalogs and increase sales Pros ease of use, great support and heaps of available information to fix most problems Cons a bit complicated for first time users, lack examples of some set ups Review Source ZK Zafer K. Managing Director Medical Devices Used the software for: 6-12 months ### "Pepperi accelerates the sales " August 9, 2022 5.0 Pros Pepperi has unique features that accelerate the sales cycle process. Cons Pepperi could have a more user-friendly pricing plans. Review Source Response from Advantive August 10, 2022 Thank you for the great review! SB Sue B. Sales representative Apparel & Fashion Used the software for: 6-12 months ### "Love Pepperi. Only improvement I'd add is product availability dates. " August 16, 2017 5.0 Order writing and order data management Pros Best thing about Pepperi is access to detailed current inventory. Search functions are amazing for writing smart orders based on various product features. Having product images very helpful. Detailed nature with so many viewing options make this app easy to review orders before submitting. Order details screen is on target as is ease of emailing orders directly from the app. Cons Needs product availability dates. This is a pretty huge miss and I'm not sure if it's available and we aren't using it or if the app is just lacking here. Inconvenient to have to call in to customer service to confirm availability. Review Source CZ Claudine Z. Director Wholesale Used the software for: 2+ years ### "Cost and support is what lets this down" August 15, 2017 4.0 Pros Functionality is great, can do lots of things and extract lots of information easy to use, looks great. Customers find it easy to use so enjoy the process Cons Sometimes strange things happen when there are updates and implementing new things can be difficult if you don't have an IT dept. information on products is difficult to read. Review Source FV FRANCESCO V. IT PM director Wholesale Used the software for: 1-2 years ### "Good tool to start in ecommerce world" July 3, 2019 4.0 We decided to use Pepperi on market where we started with B2B ecommerce, experience ios absolutely positive becasue we can start fast with simple integration and overall with absolutely an acceptable cost. Pros simple to start and to integrate with backend systems Cons not possible to configure and increase functionalities Review Source WS Wayne S. Director Consumer Services Used the software for: 2+ years ### "Great product but once you sunscride you are left to your own devices to set it up properly. " August 15, 2017 4.0 Easy ordering for sales reps Pros I love it runs on the ipad so well. It is fast and reliable and mobile. Up loading pictures is easy and fast Cons The back end is very difficult to setup. And you can't get help with the nitty gritty setup. I have been using it for 2 years and still can't get the setup perfect Review Source RC Ron C. IT Manager Wholesale Used the software for: 2+ years ### "great product" August 21, 2017 5.0 Pros from day one we are pleased with the ease of use and the scalability of how we can place orders and how easy it is for the reps to use. Cons Wish there was more options and more flexible way to enter multiple promos and discounts not just the ones that are fixed in Cross-sell & UpSell Review Source CN Carmencita N. Account Specialist Building Materials Used the software for: 1-2 years ### "Excellent and time savers" August 23, 2017 5.0 Time saving and efficient, no need to do things manually like computation and we can use it for presentation. Pros Efficient and helpful to us, no need to do manual function to be able to make sale, just click on the items they need then automatically compute amount and processed order. Cons Issue on Internet connection ,when your internet provider has a slow connection then problem occur and it's external cons, the program is good an helpful. Review Source LN Linda N. Sales Mgr Used the software for: 1-2 years ### "Great product" August 16, 2017 4.0 Pros Very easy to use. Great tool for taking orders, I use this on a daily basis. Good way to show pictures as wee. Cons Having issues with constant resync. Really don't have any other issues, it works great. No problems Review Source PM Peter M. State Manager Used the software for: 2+ years ### "It's one of the best ordering systems I have used" August 18, 2017 5.0 Pros It's really easy to understand and makes my day a whole lot easier, highly recommended! The menus are easy to navigate Cons When it drops out .. meaning it loses its order of menus . They become mixed up , tho you guys seem to get sorted in 24 hrs Review Source ML Matthew L. CEO Used the software for: 1-2 years ### " Great program helped me to increase sales " August 20, 2017 5.0 Pros Shows all need the details and easy to use , works online and off-line . It is easy to use on the sales floor As a sales person and on the other side as an administrator the features are user-friendly and helps to improve sales Cons I wish they had quicker solutions by phone and quicker answer my phone . The support by mail is fine. Review Source DW Don W. consultant Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Customer service will not respond to system errors" August 22, 2018 1.0 Company does not follow up on promises to fix errors. Unacceptable for a commercial platform Pros Looks like it has a lot of potential & features. If the platform were stable the features would really help the business Cons Terrible customer service. Will not respond to repeated requests (dozens and dozens) by phone call and email. Review Source aA aaliya A. director of operations Wholesale Used the software for: 2+ years ### "Pepperi review" December 6, 2016 3.0 Good experience but a lot of frequent issues with QuickBooks integration. Good customer service was given at all times. Pros Easy to use. Cons issues with QuickBooks Review Source MS Martin S. Field Sales rep. Consumer Goods Used the software for: 6-12 months ### "Pepperi is very easy to use and you get a good overview of what you have ordered and the status" August 15, 2017 4.0 A lot of mobility and end of use of my computer in the car. Easy to find prices and location of customers. Pros I can do most of my work in one program. I can easily find customer information and see historic on what I have entered on specific customers. Cons That I can not send more info to the ones who receive orders and I can't Enter discounts or package deals. Could be Nice if the program could be linked to our webfreight were I can create return freightlabels Review Source CV Cristina V. Administration staff Design Used the software for: 6-12 months ### "Quick, intuitive, useful." August 16, 2017 4.0 Pros The ease of creating an order for our clients. (once everything is correct in the background previously) Cons The difficulty to contact with a "real person" of the support to try to fix some issues. In our personal case, we are trying to mach Pepperi with Quickbooks and since we are newbies in this kind of programs, we miss the direct help of a real person. Review Source FB Florian B. National Sales Manager Retail Used the software for: 1-2 years ### "Great software! Very easy to use!" December 6, 2016 4.0 Pepperi has really helped us increase the efficiency of sales people and sales in general. It is very easy to use and can be really designed the way you want it to be. Also, they have great customer support and are very responsive Pros Ease Review Source SJ Sarabella J. Retail Operations Territory Manager Food & Beverages Used the software for: 6-12 months ### "Great tool to use for us to capture what our brand ambassadors see in the stores. " August 15, 2017 4.0 Seeing stores that are far from me. Pros What I like most about Pepperi is the amount of information we can capture in stores. We can see what the stores look like and what needs to be fixed from the corporate office end. Cons What I like least about Pepperi is the ease of not being able to do something that would be the most effectient. Review Source MC Makayla C. Brand Ambassador Used the software for: 6-12 months ### "Pepperi is overall a good app, very helpful and functional. " August 18, 2017 4.0 Pros It's very convenient and I'm in love with the fact that the app only allows you to take pictures and no longer retrieve them from photo album. Cons Sometimes the "Sync" will not work and that gives me issues when doing store visits, I've had to go into the support system and re sync in order for my accounts to be visible. Review Source VR Verified Reviewer Marketing and Advertising Used the software for: ### "Wow, just WOW." May 7, 2015 5.0 Using Pepperi made our sales do just what they say, "Leap Forward". Our sales reps use it all the time, order sizes went up, we got more orders than we used to & overall sales went flying through the roof!! Use Pepperi, they beat all the competition and offer a whole product tailored just for you. Review Source VR Verified Reviewer Higher Education Used the software for: ### "Mobile CRM at its best!" May 28, 2015 5.0 Pepperi's order management app has greatly helped are sales teams increase sales through enhanced CRM. This is a must have sales rep app for enhanced order taking and mobile merchandising. Pros Easy to use and highly customizable. Able to use both online offline. Review Source Similar Products Featured