Software Business Systems

SBS Financials Suite

4.5 / 5 18 reviews

Who Uses This Software?

Healthcare, companies with multiple locations, real estate, and financial services. Small and mid-sized organizations that report by department, location, division, or need consolidated reporting.


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Software Business Systems
  • sbsweb.com
  • Founded 1980
  • United States

About SBS Financials Suite

SBS cloud accounting software is built to make multi-entity accounting seamless and efficient. Automated inter- and intra-company transfers, save time, and eliminate errors associated with manual consolidated reporting. Report by location, division, region, or roll up multiple companies into a parent organization. Customize flexible workflows to specific business needs. Core accounting applications include GL, AP, AR, Bank Rec, financial reporting, and integrated budgeting and forecasting tools.


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SBS Financials Suite Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting

SBS Financials Suite Reviews Recently Reviewed!

SBS made my life easier.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: SBS replaced an old clunky system we have had for many years. It was a great upgrade.

Pros: The system is very user friendly and stream lined. If you can't figure out something customers service is always willing to help and friendly.

User Friendly

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the most is that it is easy to correct my mistakes. I also like that it is User Friendly that you can get the same information different ways.

Cons: The printing from the remote desk top and saving from the remote desk top take a considerably long time.

My experience with SBS software and staff awesome.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I would recommend SBS to anyone looking for a new Accounting System

Pros: The product is user friendly and the Customer Service is exceptional. I love the AP invoice scanning feature (as do our auditors). I also love the ease of creating new custom financial reports and formats

Cons: I would like to be able to void a series of checks, instead of just one check at a time. I know that you can import a file to void, but an easier method would be helpful.

My experience using this product has been excellent!

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have had an excellent working relationship with SBS for many years (at least 15 years I believe). The team at SBS is top notch, always receptive to our needs from any system issues to pricing.

Pros: The number one thing about this product is its ease of use. It is very intuitive. After the training phase, it has been nothing but smooth sailing. There was some apprehension when the switch to the cloud occurred but it too went off without a hitch.

Cons: There are occasionally transactions which happen which we are unable to explain, however your customer service team is always available to correct any of our mistakes.

SBS Finanicals/Review

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been using this software for about a year and have nothing but good things to say about it.

Pros: This software program is easy to learn, very user-friendly and comes with a great technical support.

customer support

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: customer support is outstanding, especially whom I deal with more than she would probably like! haha!

Pros: easy to navigate thru the program and tasks, really like how it takes thru the task steps with ease and lets you know what is open,closed,or optional

Cons: not sure what I dont like about SBS, have only really positive things to say, have been using the software for over a year now

Keeping records is easier with SBS Financial Accounting Software.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: a few of the staff member at SBS that I have had the pleasure of working with) are amazing. Although, we have been using the software for about 3 years and they still treat us like new customers by providing OUTSTANDING customer service. When we have a problem or question, we simply send an email to the SBS support group and a friendly staff member will typically respond in less than 24 hours our question and sooner if it is an emergency. SBS Financial Accounting Software has proven to be a wise and sound investment for our company.

Pros: The software is flexible and can be customize to meet your company¿s needs. The products comes with a very knowledgeable, helpful, attentive, and friendly staff. They listen to their customers¿ comments thereby providing enhancements to the software throughout the year, which improves the customer¿s experience. Most modules are easy to navigate through. The documentation is useful and easy to follow. You can set the dashboard to your preference: Favorites, Documentation, Recent Task, etc.

Cons: Creating reports has proven to be a challenge for me because there is so much information available, but I'm not always sure which table to use to retrieve the desired information. However, this is still not a problem because the excellent staff at SBS will quickly guide you through the maze. They will (when necessary) even create the report for you.

Outstanding Customer Service

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Once again the customer service you receive when you have a question is wonderful. Customer service agent will take the time to really understand the issue you are having or what you are trying to do to fine the best and most efficient solution. You can reach them by phone or email and will always return your call in the same business day (it is normally within one to two hours).

Pros: The customer service that SBS provides is by far the best service I have see from a software company. There are different modules to the program however, they are all set up similar for ease of use. I started using this system in February of 2017 and it was very easy to learn.

Cons: One con that I have is that you literally have to tell it everything you want it to do. However, that is the case with most software programs.

Great Support and Customer Service

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: For all of the accounting software I have used they by far and away have the best support, training and customer service.

Pros: SBS provides great support and customer service. They are quick to respond and provide help and walk-through training's and there staff is very knowledgeable in multiple areas. Also their software developers do a nice job of communicating with accountants, which I have found very refreshing.

Cons: Documentation on processes and procedures is not easily available in the software, however if you call SBS they email the information right over.

LOVE SBS - Does everything i NEED it to do

Aug 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Love Kim and the support team. Always helpful and rarely have to wait an excessive period to get responses/assistance.

Pros: I like that it is entry based so that any changes to anything have to be done by entry so everything stays in the correct period. Also great that multiple companies can be set up. Like being able to run checks on blank stock and the functionality of paying people ACH pretty easily.

Cons: In Bank book you make a bbti (in) entry or a bbto (out) entry for banking. Makes total sense - BUT that "I" and "O" are right next to each other and one can accidently get the entry reversed of what was wanted.

modules are logical and intuitive

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you understand how the software is set up, it is pretty intuitive to use and offers a lot of flexibility customer support is great easy to undo errors

Cons: inventory program is a little cumbersome I wish the period input was a little bit more prominent- I think it would help catch posting errors

Exceptional Accounting Software

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Very user friendly software for first time users. -Many helpful tips within SBS. -Software has many useful applications. -Good initial training program. -Customer Service/Support is prompt in response and very helpful. -The support team is excellent in answering questions.

Cons: -There are not many cons with this software. -There is some delay time within the software when changing printer settings and other settings.

CFO

Aug 17, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like the requisitions approval chain. It is difficult to state pros for the system even after using the software for 8 months.

Cons: The entire software is not user-friendly and is not easily navigable without extensive training. Difficulty in just downloading useful information without calling SBS support. There is no such thing as a simple task in doing anything.

The system has its pros and cons.

Aug 17, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I really like the invoice scanning we have implemented and excited for the electronic approvals we will be implementing soon.

Cons: Reporting. It seems difficult to get reports out of the system. Especially from payroll. I don't really like the look of some of the other reporting.

Like for the Most Part, Some Irritations

Aug 17, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: In general it's a good program and gets the job done. We recently got the update and unfortunately some of the changes you made didn't apply to us and so caused a re-learning curve when the methods had been intuitive (i.e. more key strokes to move between certain fields). We don't use the software to it's full potential so I can't speak to all features.

Pros: I like being able to work ahead in the next period. The customer support team is top notch. The controls in place to prevent misuse are great for audit purposes.

Cons: I don't like all the multiple yes/no questions when you do something that isn't considered "usual" - a twice is good enough. Not an overly intuitive program. Not crazy about all the controls though know they're necessary.

Great system for the price

Jul 23, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: For someone with the need for a multidimensional chart of accounts and intercompany accounting on a limited budget this is definately an option worth looking at. If you need leading edge functionality and reporting there are better options.

Pros: Developer is willing to work with you to solve custom needs. The price is great and you get good feature set with a reasonably intuitive interface.

Cons: Its not as refined as other software (lacks some common features and there are a few small bugs) Reporting is good but not as strong as competition Implementation team helpful but not well disciplined so you will need to manage them to get setup complete and training done

Ease of use - Great Customer Support

Feb 12, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The most unique and best part of SBS software is the step by step process the software takes when performing tasks such as payroll processing, AP processing and GL closing. Excellent!

Cons: Report writing tool requires a fair amount of technical knowledge which sometimes is a deterrent to our users. But this can easily be overcome with some training from SBS.

Recommendations to other buyers: Training, Training, Training. Ask questions up front, SBS is very good at providing detailed information.

Robust features make our job easier

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We like all the features so it is difficult to pick a favorite. As controller, I smile every month at the ease of distributing the monthly financial packages to all 23 branch location managers with one click of a button. We import some data from a separate industry specific software that does our pay/bill and that is so easy and seamless. Among our staff accountant's favorite features are the AP import and ease of reconciliations. The SBS training and support staff have been wonderful and a joy to work with. We implemented the expense report module 6 months after going live and it was so easy. Easy is a word that keeps being used when describing the SBS software.

Cons: We haven't found it yet. We have been using the software for a year now and are extremely pleased. If we want to do something and can't figure it out we call Support and they guide us on how to accomplish our goal.

Recommendations to other buyers: I recommend you ask lots of questions and have several demos. We were open to changing our procedures, which ended up working better for our accounting department. The SBS software has a lot of time saving functions, more than we realized but were pleasantly surprised when we wanted a function, it was there!