# Page 15 | ISL Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is ISL Light the right Remote Desktop solution for you? Explore 779 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146892/ISL-Light/reviews --- ISL Light 4.7 (779) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 15 - Reviews of ISL Light ## Showing most helpful reviews Showing 351-375 of 779 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JMD Jose M. D. CEO Information Technology and Services Used the software for: 2+ years ### "Fantástico software de control remoto" October 1, 2020 5.0 Pros Fácil de usar, instalar y configurar con los clientes. Ideal para servidores. Cons Aun no he visto algún aspecto negativo del software. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing ISL Light Price, simple, rapid implantation Review Source GF Gary F. ICT Technician Education Management Used the software for: 1-2 years ### "ICT Technician " December 21, 2023 5.0 Pros Allows remote support at a reasonable price Cons Copy and paste option is hit and miss works 50% of the time. Review Source Response from ISL Online February 6, 2024 Gary, thank you for your feedback! MB Marjan B. CIO Government Administration Used the software for: 2+ years ### "ISL Light during coronavirus lockdown" April 14, 2020 5.0 We have been using ISL Light to support AJPES users for many years. At the time of the coronavirus lockdown, system administrators had to quickly establish new VPN connections for most employees from their laptops or home computers, requiring additional ISL licenses for a short time. Provisional licenses were provided to us by the service provider immediately upon the first phone call, without additional payment and administration, for which we thank them very much. It's nice to know that you can count on a business partner when you need him. Pros Easy to use Support in Slovene language Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing ISL Light Easy to use, all the necessary functionality Review Source TB Tommy B. PM Computer Networking Used the software for: 2+ years ### "Support tool" April 13, 2022 5.0 wery good it works always for our company Pros it works always for our company on support Cons it works always for our company clients no cost extra pr.client Reason for choosing ISL Light no Review Source BR Bartolo R. IT Solutions Architect Information Technology and Services Used the software for: 1-2 years ### "Lo uso tutti i giorni..." December 20, 2022 5.0 Mi trovo bene, e non credo chje cambierò. Se il prezzo si abbassasse sensibilmente penso che non avrei nessun motivo per cambiare soluzione di Teleassistenza. Pros Mi è piaciuto soprattutto la stabilità e la disponibilità totale. Cons Costa troppo. Questo mi rende insicuro di continuare conm questa soluzione indefinitamente. Reason for choosing ISL Light Era stabile ed affidabile. Review Source Response from ISL Online September 5, 2023 Thanks, Bartolo, for sharing your thoughts with us. SV Stéphane V. President Computer Networking Used the software for: 1-2 years ### "Our use" January 5, 2021 5.0 Pros It is very simple and efficient. We can use it on every machine (PC/Mac/Mobile/Tablet) Cons We can't create an external user with the capacity of open remote Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing ISL Light Because of it's simplicity Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) The price Review Source Response from ISL Online January 18, 2021 Stephane, thank you for your review! Would you please explain more in detail what exactly do you mean with "We can't create an external user with the capacity of open remote". We may be able to help with that. Matevž O. CIO Hospital & Health Care Used the software for: 2+ years ### "Easy set-up, does the job" May 28, 2020 5.0 While some services were overloaded during the COVID crisis, there have been no technical difficulties with ISL. The service is robust, intuitive and works well. Pros There is very low overhead with this software, users don't need to install anything and remote support can be up and running within half a minute from call. Cons Running services or applications with elevated privileges on the remote computer is a bit of a hassle. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing ISL Light The 500 minute plan is an excellent deal for occasional support. Review Source UŠ Uroš Š. System administrator Computer Software Used the software for: 2+ years ### "Review by Infrax d.o.o." April 20, 2022 5.0 It is a huge time saver + faster response time. Pros Top features for us: Ease of use for end users (language localization), unattended access, integration into our sw. Cons For now it covers all our requirements, we have 0 issues using your sw. Review Source SP Sascha P. Head of Service Information Technology and Services Used the software for: 2+ years ### "Gutes Tool für die Fernwartung" December 13, 2022 4.0 Pros Gut zu bedienen. Gute Integration in eigene Webseite. Cons Auflösung oft klein. Fernwartung auf Mac für Endanwender sehr kompliziert. Daurch nicht immer optimaler Support möglich Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review Source KR Kim R. CEO Computer & Network Security Used the software for: 2+ years ### "ISL on Your site" December 6, 2022 5.0 Updating, PCs and servers. Installing new software. Supporting clients. Pros Ease of use. It is by far the essayist remote controle product I have used. Cons None. There is nothing about this software that I dont like. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost of ownership Review Source Francisco C. Dirección Técnica Information Technology and Services Used the software for: Less than 6 months ### "Alternativa a los más conocidos" December 13, 2022 4.0 Pros La funcionalidad de soporte remoto funciona muy bien, salvo en algunas versiones de MAC. La posibilidad de dar soporte remoto a dispositivos móviles sin licenciamiento adicional es muy interesante. Cons Quizá el entorno, la falta de "detalles", la sensación de poca actualización en el entorno de usuario. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Buscábamos una alternativa funcional que nos permita seguir prestando soporte remoto atendido y desatendido a nuestros clientes a un precio razonable, aunque penalizásemos algunas funcionalidades que realmente no usábamos. Review Source MH Mark H. IT Consultant Computer Networking Used the software for: 2+ years ### "Continued improvements" July 28, 2020 5.0 Very positive for myself and simple for end users too... Pros It really does do what it says 'on the tin'....I have used this product for several years and find it invaluable for supporting SME clients around the South of England, but I know I could equally easily deploy it to users anywhere... I also love the fact that the development team are continually coming up with extra features. Cons None that I have discovered...it really is easy & intuitive.. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing ISL Light Still prefer the functionality of ISL Review Source OF Oliver F. Administrator Information Technology and Services Used the software for: 1-2 years ### "ISL ... weil wir alles in unserem Haus haben" April 21, 2022 4.0 Ausgereift und zuverlässig. Durch eigenen Server weiß man das niemand mitliest und was mit den Daten passiert. Pros Wir sind von Teamviewer umgestiegen weil wir im Unternehmen keine mietsoftware einsetzten dürfen. ISL bietet alle Funktionen die für Fernwartung nötig sind. Der einmal-Preis ist fair und man hat volle Kontrolle über den eigenen Server. Cons Das Filehandling funktioniert.... könnte aber besser sein, deshalb nur 4 Punkte. Trotzdem eine klare Empfehlung! Reason for choosing ISL Light Eigener Server (Sicherheit und Unabhängigkeit) und kein Mietmodell Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Trotz Kauf der Software wurde der Service eingestellt. Ein Mietmodell kommt für uns nicht in Frage. Review Source CG Cesar G. Administrador de productividad Mechanical or Industrial Engineering Used the software for: 2+ years ### "ISL Light" January 5, 2021 5.0 El funcionamiento del software es muy bueno funciona para lo que se requiere me gusta la seguridad que maneja. Pros Es un software fácil de utilizar e instalar en los equipos de los usuarios no es complejo, muy amigable. Cons Me gustaría que funcionara de manera más rápida cuando no se tiene una buena conexión de internet Reason for choosing ISL Light Seguridad y funcionalidad Review Source MK Marcel K. IT manager Civil Engineering Used the software for: 2+ years ### "I got what I needed" April 21, 2022 5.0 IT support to a large amount of workers can be done in fraction of a time with this tool. Pros It's reliable and fast. Once we have distributed program to all domain computers, support got much easier. Cons There is only slight problem working with remote many monitors. Sometimes you switch to second monitor and get first one. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing ISL Light It's local product Review Source Jose C. bachelor Internet Used the software for: I used a free trial ### "A reliable and easy-to-use remote desktop solution" July 19, 2023 4.0 My overall experience has been positive. This remote desktop solution has proven to be reliable and easy to use in all of my interactions with it. From the initial registration to accessing and controlling the remote computers, the entire process has been very smooth and hassle-free. Pros I really liked how easy it was to use. From the moment I signed up, I was able to start accessing and controlling remote computers in a matter of seconds. I didn't need to download any additional software or deal with complicated setup. Cons What I liked least was that on some occasions I experienced connection problems. Although in most cases I was able to access and control the remote computers without any problems, on a few occasions the connection was dropped or I experienced some delay in screen transmission. Review Source Response from ISL Online September 22, 2023 Your thoughts are much appreciated, Jose. Thank you! RC Robert C. CONTROLLER Construction Used the software for: Less than 6 months ### "ISL LIGHT/CLIENT" December 19, 2023 5.0 Pros VERY EASY TO INSTALL AND SETUP ON THE REMOTE WORKSTATIONS IN THE REMOTE OFFICE. VERY SIMPLE LOGIN AND PASSWORD SETUP Cons LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING OF NECESSARY REPORTS COULD BE CONTROLLED BY THE SUPPORT WORKSTATION. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) DIFFICULT TO GET MEETINGS SETUP FOR REMOTE SUPPORT AND CONTROL OF THE REMOTE CLIENT WORKSTATIONS Review Source Response from ISL Online February 6, 2024 Robert, we appreciate your feedback! SB Sebastjan B. programmer Computer Software Used the software for: 2+ years ### "Great software for support custumer" December 13, 2022 5.0 Pros Its simple to use and great support team. Cons In the past, I have talked a lot with the team about upgrades, but by now they are all embedded, so I am not missing anything at the moment. Review Source SS Sergi S. CEO Photography Used the software for: 2+ years ### "Fiable servicio para atender a usuarios de web" December 21, 2022 4.0 Pros La facilidad de pasar de un chat a la asistencia remota Cons EL hecho de que se tengan que descargar el software los usuarios Review Source Response from ISL Online September 5, 2023 Thanks, Sergi, for sharing your thoughts with us. WR Will R. ICT support Co-Ordinator Information Technology and Services Used the software for: 1-2 years ### "ISL review" November 3, 2022 5.0 Really good and easy to use software for both us IT and the End user, not overcomplicated and I think anyone could use it Pros Remote restarts are really good, we use when quick assist does not work on the client machine and being able to log into the admin account remotely is a life saver Cons Session codes being 8 digits is a bit of a pain sometimes, I think a 6 digit code is good enough. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reason for choosing ISL Light Felt it was better value and the Team enjoyed using it more Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Cost and LogMeIn has a lot of pointless features Review Source SK Satoru K. SE Information Services Used the software for: 2+ years ### "Super product" December 20, 2022 5.0 Einfach und Stabil Pros Fernzugriff einfach und sicher. Ich benutze es seit mehreren Jahren und bin grundsätzlich zufrieden. Cons Der Preis ist etwas hoch.Ansonsten gibt es bei meiner jetzigen Nutzung keine Probleme. Review Source Response from ISL Online September 5, 2023 Satoru, we're grateful for your insights and trust. Thanks! JV JanDirk V. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Excelent product for remote support" October 22, 2019 5.0 Pros I like the Cost- and the ease of use of this tool. I started with using the prepaid version and later on used the subscription, the change to the latter product was seamless, Excellent. Cons I could not find a way to create useage reports, to be able to easily create the bills to my endcustomers for the support they got Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing ISL Light For me the price and the possibility to use it as a prepaid option were critical at the time that I decided to use this tool. Review Source CB Corinne B. Dirigeante Computer Software Used the software for: 2+ years ### "Un outil pour les TPE" April 20, 2022 4.0 je gagne du temps pour le traitements des problèmes clients. Pros Mise en place d accès permanents chez certains clients. Le dépôt de fichiers chez mes clients. Cons quand mes clients ont plusieurs écrans (2 ou 3), ce n'est pas très pratique d'utilisation Review Source Response from ISL Online May 31, 2022 Chère Corinne, Merci beaucoup pour votre avis. Nous suggérons d'utiliser les fonctionnalités multi-moniteurs d'ISL Light pour faciliter le processus de travail avec plusieurs moniteurs. Dans une session ISL Light, un opérateur peut ouvrir chaque moniteur dans une fenêtre de session distincte. Cela permet à l'opérateur de placer chaque moniteur à l'endroit le plus pratique pour lui, par exemple sur ses propres moniteurs séparés afin qu'il puisse travailler sur l'ordinateur distant comme s'il était assis devant. Cette fonctionnalité est disponible lors de la connexion à un ordinateur Linux ou macOS par n'importe quel moyen, et lors de la connexion à un ordinateur Windows via ISL AlwaysOn. ISL Light offre également la possibilité de basculer le moniteur visible dans une fenêtre de session, afin qu'un opérateur puisse choisir celui qu'il souhaite voir indépendamment, ou il peut afficher tous les moniteurs dans la même fenêtre s'il le souhaite. https://help.islonline.com/37390/374319 SS Stuart S. IT Support Director Information Technology and Services Used the software for: 2+ years ### "Excellent Product" September 3, 2019 5.0 Having tried many other remote products finding one that has all the features I required and delivering them at such a competitive price was a natural winner for me. Pros Ease of use, easy to manage and deploy, being able to respond to any situation on any device to any device in a timely manner is awesome. Cons nothing, the product is excellent, some minor wishes for the mobile app but nothing seriously upsetting Reason for choosing ISL Light Better product with full suite of tools and a much better price Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) some years ago Review Source SR Stephan R. Internal operations consultant Information Technology and Services Used the software for: 2+ years ### "ISL Light is top-notch!" April 12, 2022 5.0 Pros Being able to do remote support directly on our customers systems is essential for us, and with ISL it's really easy. Cons Usin OnPrem ISL, the ISL Light client for Mac requires the client to make a lot of settings (more likely a Mac/Apple issue, but none the less it's impacting the use of ISL Light). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.