# Page 27 | ISL Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is ISL Light the right Remote Desktop solution for you? Explore 779 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146892/ISL-Light/reviews --- ISL Light 4.7 (779) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 27 - Reviews of ISL Light ## Showing most helpful reviews Showing 651-675 of 779 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Rafael A. Ing Preventa Telecommunications Used the software for: 6-12 months ### "ISL - Easy Remote Connection" September 11, 2020 4.0 The main features are good for connections with clients and the session maintain stable Pros For Client is Easy to install and give the control to Operator Cons In many occasions the session freeze and the keyboard can´t catch what the operator type, we need minimize window and restore again Review Source Vielka A. Asistente de Ingeniería Pharmaceuticals Used the software for: I used a free trial ### "Utilización de ISL Light donde trabajo" September 27, 2022 5.0 En lo general el software es lo bastante liviano como para no saturarse de información y poder hacer trabajos e actividades de alta concentración. Pros El producto es muy sencillo de utilizar, facilitó mucho el trabajo luego de la problematica de la pandemía y no hubo problemas en utilizarlo. Cons No tengo ningún problema con este software. Review Source LM Ladislav M. Support Manager Computer Software Used the software for: 2+ years ### "ISL replaced TeamViewer in our company" January 24, 2019 5.0 Pros \- easy to use even for customers who are not familiar with the product - zero issues with connectivity or speed - simple configuration - supports all environments we've encountered so far Cons user administration is a bit limited - can't add another administrator to an account using the admin panel Review Source MS Miha S. CEO Information Technology and Services Used the software for: 2+ years ### "Good product" August 30, 2019 5.0 Pros Fast and easy to use, works on every platforms Cons Dont show how many licences used at the moment Review Source OM Olivier M. ceo Information Technology and Services Used the software for: 2+ years ### "User friendly" October 27, 2020 5.0 Pros Friendly and simple in use for user of ISL Cons Sometimes enduser are not used to start up ISL Review Source JB Jouke B. ICT beheerder Hospital & Health Care Used the software for: 2+ years ### "Snelle en makkelijke oplossing" March 3, 2022 5.0 Hulp op afstand, bedienen van onbemande pc's op afstand. Pros Wij gebruiken ISL Light. Het werkt altijd, het werkt soepel. Dat is voor ons een belangrijke basis. Daarnaast is de ISL AlwaysOn app ook een zeer handige functionaliteit. Kortom, reuze tevreden. Cons Tot nu toe niet kunnen vinden. Het doet wat het moet doen. Reason for choosing ISL Light Teamviewer is relatief duur, ISL had een maatwerk oplossing voor ons. Het bedrijf is goed benaderbaar, en antwoord snel. Review Source aM alberto M. RESPONSABLE DPTO. INFORMATICA Farming Used the software for: 1-2 years ### "facil y rapido de gestionar" April 21, 2022 5.0 Pros Lo mejor que tiene este software es la facilidad de instalación de clientes desatendidos, facil agrupación y organización de lo clientes. Cons algunas veces se queda un poco loco con el teclado, pero es solo 1 vez de 1000 Review Source DG Davorin G. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Screen sharing works great" April 22, 2022 5.0 Pros When you support customer you don't want additional problems. The reliability is crucial at that moment. Cons At the moment software fulfils our needs. Review Source AA Ana A. Programme Officer Education Management Used the software for: 6-12 months ### "Very satisfied user" September 28, 2021 5.0 ISL Light helped us implement business processes, especially in cases of remote work (outside the office), and installing modules and programmes on computers as well as solving technical issues of our colleagues. Pros Easy integration with our existing business processes and easy to use. Overall satisfaction by all users. Cons We did not encounter features that would be difficult to use or would demand a change in our business processes. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Because it did not enable us to encode admin passwords, which are used in our company. Review Source TS Tom S. Administrator IT Computer Networking Used the software for: Less than 6 months ### "Very good Remote connection software" October 12, 2022 4.0 It's a very basic-looking program, but that's not a bad thing; because of that, it's very intuitive and easy/comfortable to use Pros Deployment and accessibility for remote users/ customers Cons Sometimes clipboard-sharing function doesn't work Alternatives considered [Take Control](https://www.capterra.com/p/242258/Take-Control/) Reason for choosing ISL Light Support, price, unlimited device Review Source RH Richard H. President Computer Software Used the software for: 2+ years ### "Just renewed our multiple licenses for the 11th time!" February 4, 2019 5.0 Fantastic! Pros Extremely Cost Effective Consistently connect throughout the country to multiple operating systems with never an issue New hires are productive within minutes Cons Some clients have an issue with our using a product they are not aware of. Review Source AN Andrew N. I.T Manager Architecture & Planning Used the software for: 2+ years ### "Long time user" June 11, 2020 5.0 All I can says is ISL is the best remote access software on the market. Pros I have been a long time user of ISL, both in my current role and my previous role as a director of an IT support company. I find ISL to be one of the easiest to use remote support systems, and without this system I would not be able to service my clients efficiently. Cons Nothing, for my requirements ISL is the perfect remote support software. Reason for choosing ISL Light No Review Source VR Verified Reviewer Software Engineer Automotive Used the software for: 2+ years ### "Handy for remote desktop" March 7, 2018 5.0 Pros The remote desktop works reasonably well, and it's our backup for when our primary remote desktop program, SimpleHelp, isn't able to run on a client's computer. Cons The chat features aren't great, which leads us to use other chat programs to talk to co-workers. The process for getting remote desktop access, our primary use, is a little cumbersome. Review Source GG Glen G. President Computer Software Used the software for: 2+ years ### "easy and reliable" February 15, 2019 5.0 We've been using it for several years. Pros For a support utility, the most important features are ease of use for the customers we're supporting, and reliability. This excels in both counts. Cons Can't think of any cons to this product. Review Source RK Roeland K. Eigenaar Automotive Used the software for: 1-2 years ### "Test van ISL light" March 12, 2022 5.0 Pros Lekker op afstand inloggen, zowel intern als van huis uit. Geen gedoe meer. Cons Bij meerdere schermen werkt het wel goed, maar moet je even snappen hoe het werkt. Voor mij was het onlogische bediening. Wat ook iets beter kan is dat we sneller op een bepaalde PC kunnen inloggen Review Source GL Georg L. Managing Director Management Consulting Used the software for: 2+ years ### "Bewertung von treuland, Treuhandverband Landwirtschaft Schweiz" March 28, 2022 5.0 Wir setzen ISL-Light seit fast 10 Jahren ein und sind sehr zufrieden damit. Pros Einfacher Verbindungsaufbau. Gute Werkzeuge. Stabiler Betrieb. Cons Nichts, es passt alles.................... Reason for choosing ISL Light Sehr gutes Preis - Leistung - Verhältnis Review Source JV Janez V. System admin Information Technology and Services Used the software for: 6-12 months ### "ISL remote desktop access and conferencing " May 18, 2020 4.0 It was a good choice and customer support is excellent. Pros It is easy to use. Very feature rich for both users and/or support team. Besides remote desktop access, it offer also web conferences, presentations. By installing on site proxy, you control all connections. Cons In presentations, there could be more supported file types to import. Review Source DD Dai D. Manager Computer & Network Security Used the software for: 1-2 years ### "Good Product" April 2, 2020 4.0 Pros Easy and Value for Money, disponibilities Cons Sometime it requies to relogin. It would be nice to have a report of status of devices (online, offline, IP addresses..à Review Source BS Bostjan S. system engineer Information Technology and Services Used the software for: 2+ years ### "Ease of use" January 16, 2019 4.0 overall it is satisfactory Pros Ease of file sharing. File can be just dropped into ISL client and it is transferred to client Cons sometimes application is freezing, can not do anything for few seconds or minutes Review Source PT Paulo T. Customer Care manager Information Technology and Services Used the software for: 1-2 years ### "Link's experience" October 21, 2019 4.0 Pros ease of use for each sides in remote sessions and fair price Cons Remote screens low resolution. In case it can be improved by configuration, please let us know Review Source cW cindy W. Director E-Learning Used the software for: 2+ years ### "my review" May 11, 2021 5.0 E-learning with ease Pros It does a lot. The feautures are awesome Cons Ticket tracking and numbering not available Reason for choosing ISL Light Affordability Switched from [Kayako](https://www.capterra.com/p/80775/Kayako/) ISL is awesome does more Review Source KB Klemen B. SE Information Technology and Services Used the software for: 6-12 months ### "Great product" April 20, 2022 4.0 Remote help Pros Features of the software, ease of use, simplicity Cons nothing special to mention to b ethe disadvantage Review Source JMG Jean Michel G. Ingénieur logiciel Computer Software Used the software for: 2+ years ### "Mon outil de prise en main de prédilection" April 12, 2022 5.0 Je suis pleinement satisfait depuis le premier jour de son utilisation Pros Performances, facile à utiliser, multi écran, multi pc en prise en main à distance. Multi supports également. Cons je n'en vois pas vraiment si ce n'est parfois les copier/coller "aléatoires" mais ce sont des broutilles. Reason for choosing ISL Light ses performances et son prix de revient. Review Source RS Roel S. Servicedesk Manager Information Technology and Services Used the software for: 1-2 years ### " ISL Light review" January 31, 2019 3.0 Pros The ability to take over mobile devices. Multi tenant functionality Cons There are some issues with Copy paste. Sometimes it's not working correctly Review Source VR Verified Reviewer Technical Director Computer Software Used the software for: 2+ years ### "Reliable, high quality screen sharing / remote support" April 12, 2019 5.0 We use ISL for customer support calls when we need to connect to a client's machine to solve an issue. It works well for this and we're happy with the product. Pros It's reliable and allows simple remote screen sharing or remote support for PCs and Macs Cons Cannot remote control an iPhone screen; doesn't always copy/paste perfectly between the remote machine and the host machine Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.