# FoodZaps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FoodZaps the right Restaurant Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146921/FoodZaps-Mobile-Ordering-POS-System/reviews

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FoodZaps

4.5 (19)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated November 10th, 2025

# Reviews of FoodZaps

Ease of use

4.4

Customer Service

4.2

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AQ

Angeline Q.  
Asst Manager  
  
Used the software for: 1-2 years

### "All is good"

January 10, 2017

4.0

Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

Pros

mobility

Cons

a must to choose a picture for the item before it can be saved is annoying

Review Source

MS

Michael S.  
President and CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Not so supportive support"

June 16, 2019

4.0

Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

Pros

Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

Cons

I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

Review Source

AQ

Angeline Q.  
Asst Manager  
  
Used the software for:

### "Not exactly efficient"

February 15, 2016

3.0

extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items

Review Source

Response from FoodZaps Technology

February 15, 2016

Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.

CL

Carlos L.  
Systems engineer  
Food & Beverages  
Used the software for: 6-12 months

### "Good quality software "

February 4, 2017

5.0

I really have a good experience using this software and take my business to another level of technology world.

Pros

Good look and feel, quick access

Cons

Few functions by web

Review Source

EC

Ericson C.  
Part Owner  
  
Used the software for:

### "This POS is easy to use and the daily summary is very useful. "

February 25, 2016

4.0

The user interface is is easy to use. Updating the menu is also easy. We are yet to use the Inventory function but we'll get there. The daily reports are useful but we had wanted in format that is readily exportable to excel. As it stands you have to go to the website to access the exportable reports and these have to be be edited for it to become useful in posting to accounting format.

Review Source

Response from FoodZaps Technology

March 2, 2016

Hi, thank you for your feedback and review. We're glad you find the app easy to use. Thank you once again.

EM

Eva M.  
  
  
Used the software for:

### "Easy, simple, cheap"

February 15, 2016

4.0

The app is simple and easy to use. But you need to get to know where some functions are hidden. For example: If you want to edit your order you need to push long on the quantity of the item and then you can change the quantity. There are some things that can be smarter but overall it's a good app to use and it's not expensive so the things that good be better are not that important.

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your feedback, we will strive to make the features more intuitive.

AL

Alex L.  
Manager  
  
Used the software for:

### "Very intuitive, easy to use and great customer service behind it!"

February 16, 2016

5.0

Most, if not all of our staff learnt FoodZaps on their own because it is so intuitive - literally everyone knows how to use it after a few tries. The steps involved to key-in orders are simple - this is a big plus to our seamless operations especially during peak hours. Chelsea was a great help when we decided to make some adjustments to our backend portals - two-thumbs up for her dedication in helping us.

Review Source

Response from FoodZaps Technology

February 16, 2016

Hi Alex, thank you for your review! :)

FC

Francis C.  
Manager  
  
Used the software for:

### "Best tablet based POS and Inventory System"

March 7, 2016

5.0

Intuitive and very easy to use. All our dining staff was able to learn using it only after a few days. Cost efficient and a lot of very useful features. Data analysis such as "Top Items" and "Menu Analysis" are very useful and insightful. Highly recommended for food stalls/ restaurants of different sizes.

Review Source

Response from FoodZaps Technology

March 10, 2016

Thank you for your review, glad you find FoodZaps easy to use. Look forward to your continuous support.

AR

António R.  
Director  
  
Used the software for:

### "Very good work like a simple calculator. "

February 16, 2016

5.0

Very fast solution, easy to configure, easy to work and connecte withe everything. I like the software but how can i sale in Portugal? We have the certificate of the taxes govern. I gon wate for the feed back from you "Foodzaps"

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your review. Are you looking at a reseller program? Drop us an email at sales@foodzaps.com and we'll move forward from there. Thank you.

MZ

MING Z.  
  
  
Used the software for:

### "We using foodzaps to run a cafe like 3 months, is good."

March 30, 2016

4.0

Some time there are some problems when we using the discount which we set up, and is fine after reboot. If you guys can work on more plan would be better, because the current price is bit higher than market price I think. Thanks

Review Source

Response from FoodZaps Technology

April 9, 2016

Thank you for your feedback. Regarding the discount issue, please write in to assist@foodzaps.com and we will get it fixed.

DW

D W.  
Kitchen Hand (First Year)  
  
Used the software for:

### "Covers all the essentials for my bistro and the demo worked fine. The accessed template was easy to "

February 15, 2016

4.0

The accessed template was easy to change and gave me all the fine details I needed to convert over to my menu items. Did not have any thing to complain about the FoodZaps app worked very well.

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your review! Will be great if you could indicate your restaurant name if you don't mind.

ΓΚ

Γιώργος Κ.  
Ιδιοκτήτης  
Restaurants  
Used the software for:

### "null"

January 4, 2019

5.0

Review Source

JS

Jaime S.  
President  
  
Used the software for:

### "Best Restaurant Software"

February 16, 2016

5.0

Excellent Aplicación. Easy to use and very complete I love the function of text ordering. Great job.

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your review! Glad to know you liked the text ordering function.

MD

Minh D.  
  
  
Used the software for:

### "Good customer service"

March 24, 2017

4.0

I can say this is a well tool. But about the prices, it's quite high.maybe you should adjust the prices base on each country. That'd be great!

Review Source

bI

bassey I.  
Md  
  
Used the software for:

### "Simple and on point "

February 15, 2016

5.0

It could be slow when you have a rush, but I think it's a great software.

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your review :)

CL

Carlos L.  
Consultant  
  
Used the software for:

### "Good experience "

March 2, 2016

5.0

I have almost 6 months using the app and this is a very good tool for restaurants administration.

Review Source

kM

kevin M.  
  
  
Used the software for:

### "good"

February 17, 2016

5.0

excellent, very easy to use and cheap

Review Source

Response from FoodZaps Technology

February 22, 2016

Thank you for your review, glad you liked our service.

YS

Yolanda S.  
Owner  
  
Used the software for:

### "Love it"

February 15, 2016

5.0

Good deal, I enjoy the way its easy to operate.

Review Source

Response from FoodZaps Technology

February 22, 2016

Glad you liked it. Thank you for your review!

NT

Nicolas T.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Easy to set-up, simple to use"

April 13, 2016

5.0

Pros

I like that it is a software, so I can use my own devices. No hidden costs and the service is good.

Cons

For the moment, it has been a good surprise in every way.

Review Source

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