--- title: "Best BroadVoice Cloud PBX Alternatives 2026 | Capterra" description: "Looking for alternatives to BroadVoice Cloud PBX? Find out how BroadVoice Cloud PBX stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/146949/Cloud-PBX/alternatives/" page_type: "alternatives" language: "en" --- # BroadVoice Cloud PBX alternatives Last updated on September 30th, 2026 The best BroadVoice Cloud PBX alternatives are VoIP.ms (best overall), Microsoft Teams (best free plan), Twilio (best budget option), and Bitrix24 (most reviewed). Together they hold 13,377 verified Capterra reviews, with overall ratings from 4.2 to 4.8 out of 5. BroadVoice Cloud PBX itself holds 4.4 out of 5 across 30 reviews. ### BroadVoice Cloud PBX - Rating: 4.4 out of 5 (30 reviews) - Ease of use: 4.4 out of 5 - Starting price: $10.00 /user/mo - Key features: 9 of 9 top category features --- ## Top alternatives BroadVoice Cloud PBX alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (570 reviews) | Rated 0.2 lower than this product | 4.3 out of 5 | $27.00 /user/mo | 9 of 9 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) | Rated 0.2 lower than this product | 4.0 out of 5 | $69.00 /mo | 9 of 9 top category features | | [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) | Rated the same as this product | 4.4 out of 5 | $350.00 /yr | 9 of 9 top category features | | [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 (889 reviews) | Rated 0.3 higher than this product | 4.8 out of 5 | $29.00 /user/mo | 9 of 9 top category features | | [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (512 reviews) | Rated the same as this product | 4.1 out of 5 | $0.01 /usage | 8 of 9 top category features | | [Wildix](https://www.capterra.com/p/218251/Wildix/) — 4.7 out of 5 (209 reviews) | Rated 0.3 higher than this product | 4.6 out of 5 | Not available | 8 of 9 top category features | | [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) | Rated 0.3 higher than this product | 4.6 out of 5 | $18.00 /user/mo | 9 of 9 top category features | | [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) — 4.8 out of 5 (698 reviews) | Rated 0.4 higher than this product | 4.4 out of 5 | $1.10 /mo | 9 of 9 top category features | | [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) — 4.5 out of 5 (11,162 reviews) | Rated 0.1 higher than this product | 4.4 out of 5 | $4.00 /user/mo | 3 of 9 top category features | | [Nextiva](https://www.capterra.com/p/175788/Nextiva/) — 4.6 out of 5 (919 reviews) | Rated 0.2 higher than this product | 4.5 out of 5 | $25.00 /user/mo | 7 of 9 top category features | --- ## Top alternatives with AI capabilities The BroadVoice Cloud PBX alternatives with the strongest AI features are Dialpad, Bitrix24, and Twilio, based on verified feature data and Capterra reviews. ### [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (570 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) - AI features: AI Summarization, AI Writing Assistant, Chatbot, Generative AI ### [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (512 reviews) - AI features: Chatbot, Natural Language Processing --- ## Top Free alternatives to BroadVoice Cloud PBX The best free alternatives to BroadVoice Cloud PBX are Dialpad, Bitrix24, and 3CX — all three offer a free plan alongside paid tiers. ### [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (570 reviews) - Free options: Free trial - Starting price: $27.00 /user/mo ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) - Free options: Free trial, Free version - Starting price: $69.00 /mo ### [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - Free options: Free trial, Free version - Starting price: $350.00 /yr --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated BroadVoice Cloud PBX alternatives are VoIP.ms (4.8), Wildix (4.7), and Nextiva (4.6). ### [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) - 384 SMB reviewers say - Overall rating: 4.8 out of 5 across 384 SMB reviews - Ease of use: 4.5 out of 5 across 384 SMB reviews > "The online portal offers many features and the billing is clear." — Jean Rene A., CTO (August 28, 2023) ### [Wildix](https://www.capterra.com/p/218251/Wildix/) - 203 SMB reviewers say - Overall rating: 4.7 out of 5 across 203 SMB reviews - Ease of use: 4.6 out of 5 across 203 SMB reviews > "Wildix has transformed the way we communicate with our customers." — Markus H., CEO (November 13, 2025) ### [Nextiva](https://www.capterra.com/p/175788/Nextiva/) - 701 SMB reviewers say - Overall rating: 4.6 out of 5 across 701 SMB reviews - Ease of use: 4.5 out of 5 across 699 SMB reviews > "A one stop shop that we use daily." — Ginna G., Attorney (July 29, 2025) --- ## Find software for your specific use case ### Telephony - [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) — 4.4 out of 5 (271 reviews) - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) ### Cloud PBX - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) — 4.4 out of 5 (271 reviews) - [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 (889 reviews) ### VoIP - [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (512 reviews) - [Aircall](https://www.capterra.com/p/184709/Aircall/) — 4.2 out of 5 (466 reviews) - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) ### Cloud Communication Platform - [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (512 reviews) - [Wildix](https://www.capterra.com/p/218251/Wildix/) — 4.7 out of 5 (209 reviews) - [Elixir Cloud](https://www.capterra.com/p/167144/Tango/) — 4.3 out of 5 (4 reviews) ### Business Phone Systems - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) — 4.4 out of 5 (271 reviews) - [SendMyCall](https://www.capterra.com/p/211335/SendMyCall/) ---