Who Uses This Software?

Hospital organizations with patient experience and audit/ risk needs.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/month
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Clarifire
  • eclarifire.com
  • Founded 2000
  • United States

About CLARIFIRE HEALTH

CLARIFIRE HEALTH is an innovative rounding solution coupled with a robust workflow engine, designed to provide healthcare organizations control over the patient experience. CLARIFIRE HEALTH captures the patient story through quick swipes and taps in the mobile app launching standardized patient experience, service delivery, and care related processes. Offered as a SaaS solution, CLARIFIRE HEALTH is an easy-to-use application that utilizes workflow technology to streamline communications.


CLARIFIRE HEALTH Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Activity Tracking
  • Assessment Notes
  • Billing & Invoicing
  • Calendar Management
  • Candidate Identification
  • Case List Management
  • Eligibility Verification
  • HIPAA Compliant
  • Medical History Records
  • Patient Records
  • Referral Management
  • Treatment Planning
  • Admissions Management
  • Bed Management
  • Discharge Management
  • Historical Reporting
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real Time Reporting
  • Waiting Time Tracking
  • Appointment Confirmations
  • Appointment Scheduling
  • Bill Payment
  • Care Plans
  • Care Summaries
  • EHR-Agnostic
  • Health Record Access
  • Intake Forms
  • Lab Results
  • Prescription Renewals
  • Secure Messaging
  • Video Consultations

CLARIFIRE HEALTH Reviews Recently Reviewed!

Working with the Clarifire team was top notch. Special thanks extended to Customer support representatives

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The customer service and engagement was what I found as the best part of the Clarifire Healthcare Solutions product. There was not a time where I could not call CSR and she is a hard working and conscientious and would always get me what I needed or she would sent it out the team and an innovative solution would be reached. She kept to all promised deadlines and was dependable. The reporting capabilities for the application were robust as well.

Cons: The other solution that was selected by our company was more affordable. Unfortunately, there was no comparison for the price that the competitor offered. We went with another solution for this reason.

Although we are still experiencing some feed issues, the program is very user friendly.

Aug 11, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to have created and then made changes to the rounding questions to suit our needs is great. The customer service and availability of our rep has eased this process for us.

Cons: The program can be difficult to use when it does not update to reflect the actual census in the department. There are often 60+ patients on the screen when there are far less than that actually in the department and sometimes not even the same patients which makes it difficult to use.

So far so good with everything advertised. Easy to use and really valuable tool

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use from a rounding perspective. The workflow capabilities are great, but I am still learning the power of these features.

Cons: It can be a bit overwhelming due to the number of configuration parameters and features, etc. But the good thing is that you don't have to use them all out of the box.

The prompt service is excellent.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly customer service is phenomenal. They call for clarification if a request is not clear.

Cons: There is a delay. I wish there was a way we can delete any error in for example trying to subtract the number of round.

A+ customer service

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Efficient and flexible to specific needs . Customer service and the ability to individualize tools is what makes Clarifire top notch.

Cons: Of course software and support of this quality does come with a cost. The Nurse Leader Rounding Tool is very helpful to achieve consistency in rounding practices.

Enjoy the product and working with Clarifire

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is easy to use, and through it we have increased accountability, improved our measurement, and formulated solid reports that give us actionable data.

Cons: We have to work through bugs occasionally which can lead to delays in full compliance, but that is very infrequent.

CLARIFIRE Rounds

Jun 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: CLARIFIRE has improved the nurse leader rounding process to meet the needs of our patients. Katrina is always available for questions and assistance.

Easy to use, great tool for nurse leader rounding!

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use, great reports, increase compliance

CLARIFIRE is easy to use and has been a great addition to our patient experience initiatives !

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use and CLARIFIRE customer service is very responsive to our needs. They listen to the customer and have frequent updates that are reflecctive our our special request and changing needs. The application is great as it places the focus of our initiatives for the end user and even provides useful scripting for the infrequent user.