# CLARIFIRE ROUNDS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CLARIFIRE ROUNDS the right Patient Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146975/CLARIFIRE-HEALTH/reviews

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CLARIFIRE ROUNDS

4.7 (10)

[View alternatives](https://www.capterra.com/p/146975/CLARIFIRE-HEALTH/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CLARIFIRE ROUNDS

Ease of use

4.6

Customer Service

5.0

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LL

Liz L.  
RN  
  
Used the software for: 6-12 months

### "Although we are still experiencing some feed issues, the program is very user friendly. "

August 11, 2017

3.0

Pros

The ability to have created and then made changes to the rounding questions to suit our needs is great. The customer service and availability of our rep has eased this process for us.

Cons

The program can be difficult to use when it does not update to reflect the actual census in the department. There are often 60+ patients on the screen when there are far less than that actually in the department and sometimes not even the same patients which makes it difficult to use.

Review Source

KL

Karen L.  
Chief Nursing Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Clarifier review"

August 10, 2018

4.0

Patient experience scores

Pros

Concept is excellent; geared towards millenniums who work best with technology; Excellent customer service; partners with you to find ways to improve, especially related to HCHAPs; very responsive.

Cons

I do not have any issues or cons at this time.

Review Source

AD

Alan D.  
VP of Technology  
Hospital & Health Care  
Used the software for: 6-12 months

### "So far so good with everything advertised. Easy to use and really valuable tool"

August 7, 2017

5.0

Pros

Ease of use from a rounding perspective. The workflow capabilities are great, but I am still learning the power of these features.

Cons

It can be a bit overwhelming due to the number of configuration parameters and features, etc. But the good thing is that you don't have to use them all out of the box.

Review Source

LJ

Logan J.  
  
Hospital & Health Care  
Used the software for: 1-2 years

### "CLARIFIRE Rounds "

June 13, 2016

5.0

CLARIFIRE has improved the nurse leader rounding process to meet the needs of our patients. Katrina is always available for questions and assistance.

Review Source

LJ

Lisa J.  
CNO  
  
Used the software for: 2+ years

### "A+ customer service "

July 13, 2017

5.0

Pros

Efficient and flexible to specific needs . Customer service and the ability to individualize tools is what makes Clarifire top notch.

Cons

Of course software and support of this quality does come with a cost. The Nurse Leader Rounding Tool is very helpful to achieve consistency in rounding practices.

Review Source

HP

Heather P.  
Manager of Clinical Professional Practice  
  
Used the software for: 1-2 years

### "Working with the Clarifire team was top notch. Special thanks extended to Customer support representatives"

August 16, 2017

5.0

Pros

The customer service and engagement was what I found as the best part of the Clarifire Healthcare Solutions product. There was not a time where I could not call CSR and she is a hard working and conscientious and would always get me what I needed or she would sent it out the team and an innovative solution would be reached. She kept to all promised deadlines and was dependable. The reporting capabilities for the application were robust as well.

Cons

The other solution that was selected by our company was more affordable. Unfortunately, there was no comparison for the price that the competitor offered. We went with another solution for this reason.

Review Source

DS

Dan S.  
Assistant CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Enjoy the product and working with Clarifire"

July 10, 2017

5.0

Pros

The program is easy to use, and through it we have increased accountability, improved our measurement, and formulated solid reports that give us actionable data.

Cons

We have to work through bugs occasionally which can lead to delays in full compliance, but that is very infrequent.

Review Source

DD

Digna D.  
Perioperative Nurse Navigator  
Medical Practice  
Used the software for: 6-12 months

### "The prompt service is excellent. "

August 2, 2017

5.0

Pros

User friendly customer service is phenomenal. They call for clarification if a request is not clear.

Cons

There is a delay. I wish there was a way we can delete any error in for example trying to subtract the number of round.

Review Source

SH

Stuart H.  
Clinical Nurse Manager  
  
Used the software for:

### "CLARIFIRE is easy to use and has been a great addition to our patient experience initiatives !"

January 22, 2016

5.0

The software is easy to use and CLARIFIRE customer service is very responsive to our needs. They listen to the customer and have frequent updates that are reflecctive our our special request and changing needs. The application is great as it places the focus of our initiatives for the end user and even provides useful scripting for the infrequent user.

Review Source

RS

Rob S.  
Director  
  
Used the software for:

### "Easy to use, great tool for nurse leader rounding!"

May 4, 2016

5.0

easy to use, great reports, increase compliance

Review Source

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