Who Uses This Software?

Knexus has customers across several industries including financial services (B2B and B2C), travel and leisure, retail and consumer products, beauty and fashion, luxury goods, Telecom and technology.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Knexus
  • www.knexusgroup.com
  • Founded 2010
  • United Kingdom

About Knexus

Knexus is an AI decision making engine that auto-integrates dynamic content into customer journeys in real time. Knexus matches content (social, marketing and product) with customer data, delivering highly relevant content experiences at scale and speed to improve conversion, retention and sales. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office Depot and STA Travel. Find out more about us at www.knexusgroup.com


Knexus Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Knexus Reviews Recently Reviewed!


Successful POC for integrating relevant content to customer journeys

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - So easy to integrate on current architecture.

- No training required to use platform as it's really easy to use.

- Nice support and helpful.

Cons: - Nothing found yet. Knexus delivered what they promised.

- We have improved our content ROI & got hold on key success KPI like bounce rate, engagement, and most important increase in sales engagement.

- Highly recommended.

Overall: - Content ROI

- AI optimisation for relevant content experiences.

Matching the requirement level.

Oct 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We was looking something simple thing and Knexus not only sorted out but helps us to grow with our own content & data. They have given life to our content & we are now able to reach to our customer with appropriate & highly personalized message.

Vendor Response

by Knexus on November 24, 2016

Thanks a ton John!