Who Uses This Software?

Knexus has customers across several industries including financial services (B2B and B2C), travel and leisure, retail and consumer products, beauty and fashion, luxury goods, and technology.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Knexus
  • www.knexusgroup.com
  • Founded 2010
  • United Kingdom

About Knexus

Knexus is a real time decision making engine using AI & proprietary algorithms to match social, marketing & product content with dynamic customer profiles. The platform delivers highly relevant or personalized customer journeys in real time that improve engagement and increase sales (across ecommerce, websites, apps, and email). Knexus works with brands like BlackRock, BNY Mellon, GSK, Hilton Hotels, Office Depot and STA Travel. Find out more about us at www.knexusgroup.com


Knexus Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Knexus Reviews

Matching the requirement level.

Oct 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We was looking something simple thing and Knexus not only sorted out but helps us to grow with our own content & data. They have given life to our content & we are now able to reach to our customer with appropriate & highly personalized message.

Vendor Response

by Knexus on November 24, 2016

Thanks a ton John!