--- title: "AZZLY Rize Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AZZLY Rize Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/147005/AZZLY/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # AZZLY Rize Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AZZLY Rize ## What is AZZLY Rize? AZZLY Rize is the premier clinical and business platform for residential and outpatient addiction treatment and mental healthcare organizations looking to replace outgrown technology. All features and functions that addiction treatment and mental healthcare providers, clinical and medical, peer support, and billing staff need are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better outcomes and accurate coding and clean claim submissions. ## What is AZZLY Rize used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 68% Neutral 19% Negative 13% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AZZLY Rize?[Manage this product listing](https://www.g2.com/products/azzly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AZZLY Rize 3.9 (69) VS. [4.6 (78)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting Price Contact vendor Starting Price $89 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (69) Ease Of Use 4.5 (78) Value For Money 3.7 (55) Value For Money 4.5 (72) Customer Service 4.2 (66) Customer Service 4.6 (76) ## AZZLY Rize alternatives [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about AZZLY Rize Overview ### Which roles and teams benefit most from AZZLY Rize? AZZLY Rize is most used by behavioral health leaders, clinical teams, and operations staff managing treatment programs. Program and clinical directors oversee service delivery and reporting, while therapists, nurses, and clinical associates document care and coordinate client records. Administrators and executive leaders use it to manage program operations, staff workflows, and organizational oversight. Answer based on 64 reviews Overview ### What company size and industries is AZZLY Rize built for? AZZLY Rize is built for small Substance Use Disorder and Mental Health programs, with 92% of reviewers from small businesses. It supports inpatient residential and outpatient services, primarily in Mental Health Care (51%), Hospital & Health Care (18%), and Medical Practice (13%). Midsize businesses account for 8% of reviewers. Answer based on 69 reviews Features and Usability ### What are the key features of AZZLY Rize? AZZLY Rize includes core EMR features for patient management, clinical charting, and document management, including customizable forms, progress notes, group notes, electronic signatures, and a centralized client chart. It also provides scheduling, insurance authorization tracking, claims management, billing, staff alerts, and secure messaging for clinical and administrative workflows. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does AZZLY Rize integrate with? AZZLY Rize connects natively to Availity, CitusHealth, Method One, Twilio, and Salesforce products including Education Cloud, Nonprofit Cloud, and Starter. These integrations cover claims and eligibility, patient communication, and CRM workflows, giving AZZLY Rize connectivity across key healthcare and administrative platforms. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on AZZLY Rize? AZZLY Rize offers in-person and live online training, webinars, videos, and documentation. Reviewers report supportive guidance from demonstration through implementation, with clinical staff generally finding the workflow intuitive after training. First-time users and less computer-savvy team members may need extra practice to understand process flows and newer interface features. Answer based on 15 reviews Getting Started and Support ### What customer support options does AZZLY Rize offer, and how do users rate the experience? AZZLY Rize offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users often describe support as prompt, thorough, and helpful with issue resolution and customization. However, some report slow responses, dismissive interactions, and unresolved software problems following updates. Answer based on 31 reviews Features and Usability ### Is AZZLY Rize easy for clinical staff to use? AZZLY Rize offers an interface that many clinicians find easy to learn and navigate, especially those familiar with electronic health records. Users value quick access to patient information, work queues, and staff alerts. However, some teams report slow page changes, confusing workflows, and adjustment challenges after system updates. Answer based on 20 reviews Features and Usability ### How well does AZZLY Rize handle clinical forms? AZZLY Rize supports electronic clinical forms that organizations can adapt to familiar paper-based workflows and treatment requirements. Behavioral health teams value form development support, custom requests, and centralized documentation. Some users want more linked fields, automatic prefilling, fewer steps for orders, and the ability to keep forms open while accessing scheduling. Answer based on 18 reviews Features and Usability ### How does AZZLY Rize manage patient documents? AZZLY Rize centralizes patient documents, chart notes, uploads, e-signatures, and demographic details within the electronic chart. Clinical teams value the document library, customizable forms, and access to information without leaving a chart. Some users experience slow record retrieval, difficulty locating older documents, extra documentation clicks, or occasional concerns about saved data. Answer based on 17 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when selecting Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) AZZLY Rize supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive data, maintain accurate patient information, and document care efficiently, allowing teams to support compliance, improve record accuracy, and deliver more consistent patient care. HIPAA Compliant 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Compliance Tracking 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders AZZLY Rize 136 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Database: Electronic storage of stakeholder contact information - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Income/Expense Tracking: Detailed log and record of financial earnings & costs. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (68) 3.7 Based on 68 reviews ## Pricing Value for money 3.7 (55) ### Starting price Free trial not available Value for money 3.7 (55) 3.7 Based on 55 reviews ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[ Availity](https://www.capterra.com/p/68854/Availity/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Salesforce Education Cloud](https://www.capterra.com/p/236802/Salesforceorg-Education-Cloud/)[ CitusHealth](https://www.capterra.com/p/250958/CitusHealth/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (66) 4.2 Based on 66 reviews ## User reviews Overall rating 3.9 Based on 69 reviews Filter by rating Counts reflect reviews available in this feed. 5(30) 4(17) 3(13) 2(1) 1(8) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director of Operations Used the software for: 1-3 years ### "We are committed to Azzly" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs. Pros It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting Cons For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner/Operator Used the software for: 3-5 years ### "Versatile and well developed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2020 We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies. Pros Secure online and very functional. We are a smaller company and have some specific needs that AZZLY has done a fantastic job of delivering solutions proving that we are important to them as a customer. Cons The only thing that I find challenging is the printing of medical records. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Simple...in both good and bad ways." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 17, 2021 We are not thrilled with the experience thus far. There were promises made by the Azzly Team that have not been upheld. It is not an effective EHR for us. Had we known then what we know now, we would have never purchased this EHR. Pros It is very easy to navigate. If you have used electronic health records in the past you will instantly notice how simple it is to navigate. Cons The system itself is not conducive to working in a behavioral health group home. It does not have any where near the amount of features that it should to really be effective. The Azzly Team also does not help much when it comes to helping edit to system to better fit your needs...despite that being a selling point in the purchasing process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinical Director Used the software for: Less than 1 year ### "A clinical EMR review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 Pros I have worked with several EMR programs though out my career and most feel like are developed by programmers and the clinical staff have to adapt to conform what the software is capable of. Azzly has worked closely with our team to help develop an intuitive EMR that feels like it was developed by and for Clinicians. The process has been very supportive and they have worked diligently to implement special requests, making the software feel like our own. Cons I do not believe any EMR will meet 100% of an agencies desires, but I am unable to nail down any significant cons due to the technical support they provide and the lengths they have gone to help customize the system to our specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager/Administrative Assistant Used the software for: 1-3 years ### "Innovative software with amazing customer service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2017 Azzly helped our company consolidate multiple systems so that all our information is in one location. It has also helped our staff stay on top of charting, insurance authorizations, and so much more. But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing! They quickly to respond to any question, problem or request we might have. Thanks Azzly! Pros Tracks authorizations Staff communication is built in Secure email and fax direct from azzly Cons No sorting option for payments recieved for each therapist/doctor There is not a box for patient name in the SEOB tab when entering insurance payments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nursing Supervisor Used the software for: 3-5 years ### "Customer Support prompt and thorough" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 19, 2019 AZZLY support has been thorough and prompt. They work quickly to help resolve issues and work through customer problems. Pros The ability to navigate throughout a client's chart with ease to locate specific documentation. Cons Updates that can make documentation tedious at times. May not be necessary for all departments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Substance abuse counselor Used the software for: 3-5 years ### "Rize Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2019 I want to say the staff is absolutely wonderful, they are available at all times and quick to respond. They are very friendly and professional. Pros Easy to use and navigate, and the company is always working hard to make improvements. The staff listens to feedback and seem genuinely concerned to resolve any issues. Cons Information that you are currently entering can be lost if connection to internet is broken Documents have to be locked before you sign. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RN Used the software for: 1-3 years ### "Azzly is no good for medical use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 June 21, 2019 Negative and frustrating Pros Not very much. I have experienced more frustration than positive outcomes. Cons Too many steps to write orders No pop-up type alerts for allergies, orders No ability to have treatments on EMAR or anywhere they can be scheduled Overall too slow in switching screens Delays in medication administration due to Azzly being down at times Often have had to call support after updates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Recovery Support Specialist Used the software for: Less than 1 year ### "Unbelieveable" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 30, 2019 Poor Pros Once the option to upload documents was finally able to use, this feature is the most user friendly of the entire program. Cons All of the changes since July of 2018 have been ridiculous. We get used to one way of doing things then the next day there are changes that unless someone comes to you personally to describe exactly what the changes are: the time spent trying to figure out something as simple as transcribing a case management note can take an hour before you can even begin. This system is very slow. Very time consuming!! This program is NOT user friendly!!! Hard to see and just overall poor quality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RN Used the software for: 1-3 years ### "AZZLY" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 20, 2019 The updates are sometimes not user friendly, it does not seem to be designed for ease of use regarding medical staff/use. Overall, once you get the hang of it, you get used to it. Pros once the information is entered into azzly, it mostly easy to find the information you are looking for Cons Updates are not user friendly for medical purposes; multiple steps involved in opening information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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