--- title: "AZZLY Rize Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AZZLY Rize Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/147005/AZZLY/" page_type: "product" language: "en" --- # AZZLY Rize Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AZZLY Rize ## What is AZZLY Rize? AZZLY Rize is the premier clinical and business platform for residential and outpatient addiction treatment and mental healthcare organizations looking to replace outgrown technology. All features and functions that addiction treatment and mental healthcare providers, clinical and medical, peer support, and billing staff need are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better outcomes and accurate coding and clean claim submissions. ## What is AZZLY Rize used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 68% Neutral 19% Negative 13% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AZZLY Rize?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.azzly.com&name=AZZLY Rize) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AZZLY Rize 3.9 (69) VS. [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting Price Contact vendor Starting Price $89 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (69) Ease Of Use 4.5 (77) Value For Money 3.7 (55) Value For Money 4.5 (71) Customer Service 4.2 (66) Customer Service 4.6 (75) ## AZZLY Rize alternatives [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.5 (199)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about AZZLY Rize Overview ### Which roles and teams benefit most from AZZLY Rize? AZZLY Rize benefits behavioral health leadership, clinical teams, and administrative staff managing treatment operations. Executives and directors use it for oversight, reporting, and workflow coordination, while nurses, therapists, and clinical associates support documentation and care delivery. Billing and office teams rely on it to streamline scheduling, claims, and day-to-day program administration. Answer based on 64 reviews Overview ### What company size and industries is AZZLY Rize built for? AZZLY Rize is built mainly for small businesses, which make up 92% of reviewers, and for Mental Health Care organizations, which account for 51%. It serves Substance Use Disorder and Mental Health programs of all sizes, with additional use in Hospital & Health Care at 18% and Medical Practice at 13%. Answer based on 69 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of AZZLY Rize? AZZLY Rize includes core behavioral health EHR features such as patient management, client charting, document management, scheduling, and billing. Differentiating capabilities include customizable forms, insurance authorization tracking, group notes, e-signature, and built-in staff alerts, with reviewers also often mentioning the worklist and IMR text-carry-forward for notes. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does AZZLY Rize integrate with? AZZLY Rize integrates with 10 third-party tools and platforms, including Availity, Citus, CitusHealth, Method One, and Twilio. It also connects with Salesforce Starter, Salesforce.org Education Cloud, Salesforce.org Nonprofit Cloud, SalesforceIQ, and SalesforceIQ Inbox for CRM and communication workflows. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on AZZLY Rize? AZZLY Rize offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers describe onboarding as guided and generally manageable, with clinicians and everyday staff getting comfortable after practice. Admins and less computer-savvy users may need more time, especially during setup, but responsive training and support help teams work through issues. Answer based on 15 reviews Getting Started and Support ### What customer support options does AZZLY Rize offer, and how do users rate the experience? AZZLY Rize offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as prompt, accessible, and willing to troubleshoot or tailor fixes, though some report slow responses, frustrating update-related issues, and occasional interactions that felt dismissive when software problems persisted. Answer based on 31 reviews Features and Usability ### Is AZZLY Rize easy to use? AZZLY Rize feels easy to navigate for many behavioral health teams, especially staff familiar with electronic health records. Clinicians often find charts, alerts, and daily work queues straightforward after initial training, but some users describe a steeper learning curve, slow page changes, and workflow interruptions that hurt productivity. Answer based on 20 reviews Features and Usability ### How well does AZZLY Rize handle forms and workflows? AZZLY Rize supports customizable electronic forms and clinical workflows for many treatment programs, especially behavioral health organizations. Teams like the ability to adapt forms and centralize documentation, scheduling, and billing, but many users report too many steps, limited field prefills, awkward screen switching, and inconsistent workflow behavior. Answer based on 18 reviews Features and Usability ### How good is AZZLY Rize for document management? AZZLY Rize keeps patient documents, chart notes, and uploaded files in one place, which many clinicians find convenient. Teams often like the document library, e-signing, and in-chart access to information, but some users report slow record retrieval, difficulty finding older documents, limited multi-document viewing, and occasional lost data. Answer based on 17 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing electronic medical records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) AZZLY Rize supports all three features buyers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, keep records organized and accessible, and document care accurately, allowing teams to maintain compliance, improve clinical workflows, and support better patient care. HIPAA Compliant 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Calendar Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Compliance Tracking 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders AZZLY Rize 132 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Database: Electronic storage of stakeholder contact information - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Income/Expense Tracking: Detailed log and record of financial earnings & costs. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (68) 3.7 Based on 68 reviews ## Pricing Value for money 3.7 (55) ### Starting price Free trial not available Value for money 3.7 (55) 3.7 Based on 55 reviews ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[ Availity](https://www.capterra.com/p/68854/Availity/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Salesforce.org Education Cloud](https://www.capterra.com/p/236802/Salesforceorg-Education-Cloud/)[ CitusHealth](https://www.capterra.com/p/250958/CitusHealth/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (66) 4.2 Based on 66 reviews ## User reviews Overall rating 3.9 Based on 69 reviews Filter by rating 5(30) 4(17) 3(13) 2(1) 1(8) Mentioned topic Sorted by most recent PO Pam O. Chief Clinical Officer Mental Health Care ### "Updated review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 July 3, 2024 We're still waiting to see. Personnel are exceptional. Product currently needs a lot of attention from developers to have the product that is being promised. Pros The staff at Azzly are very professional and easy to work with. They are pleasant and never act as if reaching out is an imposition to them. Cons The hours needed to assure accuracy of report data and waiting months for resolution to problems is not conducive to us being able to run our business efficiently Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SimplePractice did not offer the level of detailed reporting we needed and cannot handle a group practice. Reasons for choosing AZZLY Rize The demo we saw showed in great detail all of the reports we would be able to run and the ability to customize our client forms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2024 Pam, Management has reached out to you directly. We want to win back your 5 star rating. TR Thomas R. CEO Medical Practice ### "Exceptional Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2023 Very positive. Environments are constantly changing and Azzly supports being able to improve with these changing conditions. Actually encourages it. Allows the user to feel closely tied to the success of the product developers and owners. Pros Too many to list. Supports our needs, customer service is very responsive, steady communication flow of any upcoming industry changes, user friendly once the user is acclimated, easy learning curve, multiple features, listens to customer advice for improvements...and more. Cons Need some additional changes to existing process flow perhaps. Need some a few forms linked. Reasons for choosing AZZLY Rize We wanted something different from other companies who provide similar services for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2023 Thank you for your kind review! It takes the whole team working together and listening to our clients. So glad to hear it's working well for you. SS Santiago S. ingenieria sistemas Computer Hardware ### "Rising with AZZLY Rize" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2023 Buena, es un software bueno y que alivia bastante el hecho de que se note que hay personal detrás dándole soporte. Pros Es un software que me agrada que es fácil de manejar y el cual se nota que tiene un buen soporte tecnico detrás que se esmera por añadir mejoras y nuevas funciones al mismo. Cons Si llegase a haber problemas de conexión por la red la información que uno este manejando en ese momento podría dañarse lo cual me parece algo un poco negativo pero que siendo realistas sucede en muy pocas ocasiones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 17, 2023 Thank you for this review! We are very proud of our team for working together to provide support to our clients. AE Angela E. CEO Medical Practice ### "Azzly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2023 Pros Scheduling, documentation, communication, billing and administrative functions are taken of in an organized and efficient manner. Customized our forms to meet our needs. Training and customer services are excellent! Cons Sometimes slow to load which can be frustrating when trying to chart Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kathleen S. Program Director Non-Profit Organization Management ### "Great electronic health record" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2022 So far, Azzly has been easy to use and navigate. Pros Easy to use and navigate. Easy access to support Cons So far, I love all the features available on Azzly Rize. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 17, 2022 Thank you for this glowing review, Kathleen! We're glad to hear AZZLY is working out for you. We always value feedback from our clients. That's how we get better. DM Desiree M. CFO Mental Health Care ### "Customer Satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 AZZLY is helping us streamline our clients and billing processes. Pros AZZLY is easy to use and we love the added features. Cons Sometimes it takes a while for screens to load. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) [Tebra](https://www.capterra.com/p/129169/Tebra/) [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) Reasons for choosing AZZLY Rize It was the best product for our organization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2022 Desiree, thank you for your review! We value this feedback from our clients. We're glad to hear that our AZZLY Rize system is helping you streamline your client and billing processes. That's our goal! Regarding the screen loading, we've passed your comment onto Client Services. They have hardware and software tips that may help you with running AZZLY at the optimal level. We look forward to continuing to serve you and your company. HW Heather W. Director of Operations Hospital & Health Care ### "Azzly Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 Pros The flow of information from one screen to the next. The availability of information without having to leave the chart. Cons Haven't found anything yet. So far everything that we have asked for Azzly has a solution. I will have to let you know once we are working full-time in the system. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Theranest is not set up for multiple providers or NPI #'s Reasons for choosing AZZLY Rize Azzly was willing to work with us as a new company trying to start out. Azzly system had all the features we needed to get a good workflow established. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2022 Heather, we are so glad to hear you say that about the flow of information from one screen to the next! We really do make it a goal for AZZLY Rize to lower the strain for providers! We're happy to help your company as you start out and continue to grow. Thank you for the review, Heather. This feedback helps us better serve our clients! EC Emily C. Executive Assistant Mental Health Care ### "Flexible and Affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2022 We have had a great experience working with the Azzly team. \[SENSITIVE CONTENT\] worked with us through the form development and implantation process. She was always quick to respond to our questions and concerns. Since implantation we have needed some forms revised to meet new standards and \[SENSITIVE CONTENT\] has been great on getting those requests processed quickly and accurately. Pros Flexibility--We are a rather small nonprofit that was one of the last few facilities still operating with paper charts. Azzly Rize allowed us to take the majority of our forms and make them electronic. By doing this our staff was able to transition from paper easier due to the familiarity of the forms. We also like that the program is web based so there is no software to install and keep updated. Anywhere there is internet, you can have access to Azzly. Cons Currently Azzly doesn't have the ability to the take entered data and prefill like fields. While this feature would be great, coming from paper it was not something we were sacrificing when we selected Azzly Rize for our Electronic Health Records. Reasons for choosing AZZLY Rize Cost and the flexibility of the product. Many of the other products seemed to be geared more towards outpatient services. The products that we found for inpatient services did not coordinate well with our company workflow. Azzly Rize is great for both inpatient and outpatient providers and can be customized to suit many different workflow patterns. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 8, 2022 Thank you for the glowing review, Emily! These reviews are how we keep getting better. We are glad to hear that AZZLY Rize is a value to you on both the inpatient and outpatient side. Thank you for the feedback on pre filled fields. We always take our clients' feedback into account when planning upgrades to AZZLY Rize. We look forward to continuing our partnership with you and your organization! TR Thomas R. Owner Medical Practice ### "Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2022 Azzly takes you into their space as more than partners on this journey. Their inclusivity makes you feel more like family. As such, they are extremely supportive to ensure the success or not only your business but more importantly, the success of your patients and clients. Pros The support we receive from Azzly is fantastic. We've asked and they've provided. From initial demonstration through Project Management, Azzly has supported with their expertise along the entire journey. Cons Can be challenging to understand first time out but with practice, the process flow becomes easier. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing AZZLY Rize I felt their level of professional and supportive expertise really was the difference. I built cost models and felt based on the value of their product, level of expertise, and support from the Azzly Teams, this was home for our company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AB Austin B. CEO Hospital & Health Care ### "Terrible Customer Service and Misleading" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 8, 2021 Horrible. They denied our request to terminate contract and are trying to get money out of us. Pros I did not like any aspect of this software. Cons Everything. They claim to be able to customize and that was not the case. Very confusing to navigate and not user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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