# Teachable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Teachable the right Course Authoring solution for you? Explore 184 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147019/Teachable/reviews

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Teachable

4.3 (184)

[View alternatives](https://www.capterra.com/p/147019/Teachable/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Teachable

Ease of use

4.2

Customer Service

3.8

## Pros and Cons in Reviews

Phil Y

Associate Director, EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“As an asynchrnous learning platform, I have found that its interface, assignments, and participation and tracking data have been particularly useful, and students have found it to be a pretty seamless learning experience, as well.“

February 13, 2026

AN

Alexandre N

Responsable OpérationsArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years.

“No live chat, tickets are handled on an obscure in-house system where you have no idea if they saw your issue or when they will answer. When they answer, it's not even level 1 support, it's "have you looked at the knowledge base ?".“

June 20, 2025

Phil Y

Associate Director, EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“As an educator, I have set up asynchronous courses on Teachable, Canvas, and Blackboard, and I find Teachable's interface and course features the most intuitive.“

February 13, 2026

JC

Jacob C

CEOUtilities, 2 - 10 employeesUsed the software for: Less than 6 months.

“This lack of transparency and communication has directly impacted my business operations — I’ve missed payroll, delayed services to clients, and lost significant revenue.“

May 23, 2025

Gabby W

FounderE-Learning, Self-employedUsed the software for: Less than 6 months.

“Includes helpful tools like quizzes, certificates, drip content, and coaching options“

April 9, 2026

AN

Alexandre N

Responsable OpérationsArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years.

“They are decent if you want to create a school for a hobby (I don't know the pricing compared to other options), but now that we grew our school to be a business, they are severely lacking (support, analytics, comments...)“

June 20, 2025

Phil Y

Associate Director, EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“I find the way that it allows you to see info about student participation to be more useful than other platforms, as well.“

February 13, 2026

EK

Emre K

IT ProfessorHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years.

“One of the common problems that I have had is that, at times, bigger sales pages can take too long to load.“

July 15, 2025

## Showing most helpful reviews

Showing 1-25 of 184 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gabby W.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Takes the headaches out of course creation"

April 9, 2026

5.0

I’ve had a very positive experience with Teachable overall. It made it easy to create and sell online courses without needing a lot of technical knowledge. The course builder is simple to use, and I like that I can upload videos, PDFs, quizzes, and other resources all in one place. The platform also handles payments, student access, and basic marketing tools, which saves a lot of time. Overall, I would recommend Teachable to anyone who wants a straightforward way to launch and sell online courses. It’s especially great for solo creators, coaches, and small businesses because it makes the technical side of course creation much easier.

Pros

Pros: Very easy to set up and use, even for beginners Clean, user-friendly course builder with drag-and-drop features Includes helpful tools like quizzes, certificates, drip content, and coaching options Built-in payment processing and checkout pages make selling courses simple Good selection of integrations and marketing features like coupons, affiliates, and upsells

Cons

Cons: The lower-tier plans include transaction fees Design customization is somewhat limited compared to other platforms The community and email marketing features are fairly basic There can be a learning curve if you want to use all of the advanced features

Review Source

JM

Javier M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "A great platform to start with basic learning products"

January 13, 2025

4.0

It was good as a start. I was comfortable until I needed different content creation course/coaching organization.

Pros

As a LMS, I really value the option of creating coaching sessions, memberships and courses. This is one of the big PROs of the platoform. The interface is very friendly (important to content creation) and it was comfortable to use for students

Cons

The limits. The number of courses and the number of teachers didn't allow me to create a school the way I wanted to. It was not scalable enough if you plan to mix subscriptions, coaching mentorings, 1:1 sessions, with private areas for individual students, etc.

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing Teachable

Best value for price. Thinkify offered very limited features and Kajabi was too expensive to start. I did also had 3 months for free from another course, so I could test the platform in advance and created my content there.

Review Source

HC

Hershey C.  
founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Why you should stay away from teacheable software at all cost!"

December 27, 2025

1.0

Heres is my unpleasant experience! I was drawn in by a Teachable promotion offering 1 month free + 3 months bonus. After completing payment, my account was automatically placed on the Growth Plan, even though I signed up for the Standard Plan. The following month, I was billed USD 89 for the Growth Plan. I immediately downgraded to the Standard Plan at USD 29/month. The amount was successfully deducted from my debit card, yet Teachable claims the payment was declined. As a result, I’ve lost access to my account despite being charged. This experience has been extremely frustrating. The promotion felt misleading, and the billing and access issues have not been handled transparently. Teachable appears efficient at collecting payments but slow and unresponsive when it comes to resolving errors and delivering what was paid for. I’m sharing this as a caution to others—STAY AWAY FROM THIS COMPANY AT ALL COSTS!

Pros

Easy to use software just like other software, i canot write over 100 words because this are just a basic software. you can get others that are more cheaper and honest. They are good on pulling a misleading promo so kudus to their dishonest marketing!

Cons

\-Misleading Promo -Intentional Billing Glitches - Billing Fraud -Poor customer services, who doesnt know what they are talking about - Unreliable- said they will assist to fix the issue then she cannot do anything - I cannot access my account despite of paying for a plan and them taking my money!

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Teachable

misleading promo-regretting my decision i should research first

Review Source

VR

Verified Reviewer  
Associate Director, Evaluation  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Seamless Learning Management System"

February 13, 2026

5.0

I have used Teachable particularly for developing courses for adult, professional learners. As an asynchrnous learning platform, I have found that its interface, assignments, and participation and tracking data have been particularly useful, and students have found it to be a pretty seamless learning experience, as well.

Pros

Teachable is a solid learning management system that allows educators to easily set up courses with a variety of features. As an educator, I have set up asynchronous courses on Teachable, Canvas, and Blackboard, and I find Teachable's interface and course features the most intuitive. Beyond its user and content management interface, it allows you to include and track a range of assignment types. I find the way that it allows you to see info about student participation to be more useful than other platforms, as well.

Cons

I think that the way that Teachable sends student participation data and completion stats to other platforms--from Airtable to Salesforce to Wordpress--can be improved. I would also like it to more easily integrate with various web calendar apps.

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Reason for choosing Teachable

Pricing and course features were our primary factors.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

For my company, it was primarily a pricing issue, as Teachable tends to be much more flexible with smaller organizations.

Review Source

Aimee Rebekah S.  
Director  
Alternative Medicine  
Used the software for: Less than 6 months

### "Loved it at first! BUT, so many limits to functionality I switched to new platform within 3 months"

January 8, 2023

5.0

When I first started with teachable I had an amazing experience. I loved the on boarding process that they put you through. Once I started building my courses at first it was positive because it's very simple to start. However, once I got a little deeper into my process I realized that there are many limitations to this platform that required me to do workarounds. For example:1. They have the ability to create a quiz but that quiz can only be multiple choice and the multiple choice can only have one correct answer. Therefore, the assessments are very limited you can't have students reflect with writing in their own words or you can't have any other type of question other than multiple choice. I had already created quizzes in another tool that I was using because I was already teaching courses before I started Teachable so I just linked those quizzes to Teachable.2. Teachable also doesn't integrate with SCORM which is a type of interactive course building file which is really state of the art. I use a tool called Articulate 360 and it allows you to create interactive courses/lessons and most LMS platforms integrate with SCORM and tools like Articulate 360, but Teachable does not.3. You cannot see the results of assessments unless you are on the highest tier, which is $120+4. You cannot have discussions with students unless you are on the highest tier.

Pros

Teachable really sold me with their marketing about how easy the platform was to use and with their webinars that really walk you through the course creation process. I really appreciated the education that they give you at the beginning of the on boarding process and that was really valuable even if the tools themselves ended up being very limited for my needs.

Cons

Between the time that I signed up and I decided to leave this platform the price more than doubled for hosting the courses that I was hosting. In addition to this, when you compare Teachable to the other platforms that are available out there; specifically, learnworlds, which is a platform I decided to go with, there's so many limits to their functionality that it's really difficult to run a course that is training students and in a process that needs to be evaluated. I think if I was just teaching for fun this might be a good platform for me but my students are moving through a process that needs to result in demonstrated mastery and the ability for me to present the information to them in an interactive way and the ability for them to complete evaluations and assessments with in the actual platform is really limited.

Alternatives considered

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

Reason for choosing Teachable

Teachable had a better user experience, which was important to me at the time I purchased it.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I switch to teachable because their marketing really sold me on how simple it would be to set up a LMS. I had already tried building my courses using another LMS and it was really clunky and I had a really difficult experience so at the time that I switch to teachable the 'easy to start' sales tactic really worked on me.

Review Source

AN

Alexandre N.  
Responsable Opérations  
Arts and Crafts  
Used the software for: 2+ years

### "Not able to handle business needs"

June 20, 2025

1.0

Overall they lack crucial tools for building a business. They are decent if you want to create a school for a hobby (I don't know the pricing compared to other options), but now that we grew our school to be a business, they are severely lacking (support, analytics, comments...)

Pros

Customer since late 2018, Teachable was at the time a simple tool to get your school online. Very happy at the time with the ease of setting up courses, embedding my videos, and answering students questions. Now I would NOT recommend it to anyone wanting to build a business.

Cons

Most important one : no support. No live chat, tickets are handled on an obscure in-house system where you have no idea if they saw your issue or when they will answer. When they answer, it's not even level 1 support, it's "have you looked at the knowledge base ?". Yes, if I have an issue impacting thousands of students, I tried every solution I could before attempting to communicate with you and knowing it will take at best 4 days before being able to explain the issue to someone who will understand it. 2nd most important : Extremely weak analytics. For example you cannot filter your student base with more than 1 course. They literally cannot show you the list of students in course A & course B. You have to download the CSV and tinker yourself. This is another weak point when you're trying to build a business. 3rd most important : Comment management is weak. If you want to sell courses where the teacher will answer student's questions, good luck to you. You cannot easily filter/sort the comments,

Review Source

KL

Kristin L.  
COO  
E-Learning  
Used the software for: 1-2 years

### "Great start for us"

July 28, 2025

4.0

We initially found Teachable to be a user-friendly and affordable platform for launching our course. It was particularly helpful in the beginning due to its ease of organizing course content and managing administrative tasks from the dashboard. However, as our community and platform grew, we eventually needed more advanced features that Teachable couldn't provide. Moving to another platform was the right decision for us to better serve our expanding needs. We also experienced some technical issues, but I'm sure those have been resolved by now.

Pros

Teachable was an easy to use platform to get up and going with our course originally. We felt like it was low cost to join which made it accessible to us when we were just starting out. It also made out course easy to lay out and organize. The admin management was easy to access and utilize form the dashboard.

Cons

We outgrew teachable and needed more features that we were able to find on another platform to better serve our growing community and platform. It was just the right move for us. We also had some tech issues, but I am sure that has long been resolved.

Review Source

EK

Emre K.  
IT Professor  
Higher Education  
Used the software for: 1-2 years

### "Powering my course selling and student success"

July 15, 2025

5.0

As one sells online courses and tracks learners, Teachable performs this effectively without hindering content optimization due to the long load time of large sales pages.

Pros

Teachable has also helped me to sell my courses with a built-in payment option which makes it easier to perform the transaction. The engagement overview gives me a good overview of the student progress tracking.

Cons

One of the common problems that I have had is that, at times, bigger sales pages can take too long to load.

Review Source

JC

Jacob C.  
CEO  
Utilities  
Used the software for: Less than 6 months

### "Teachable holds merchants' money, without explanation!"

May 23, 2025

1.0

I’m requesting immediate release of the funds and a formal response explaining the cause of the delay. This is unacceptable behavior for a financial platform, and it’s created severe consequences for my business.

Pros

Teachable has been holding over a month’s worth of my business revenue without releasing the funds, providing any valid reason, or even responding to my messages. I've reached out multiple times via email and their support portal, and have been completely ignored.

Cons

This lack of transparency and communication has directly impacted my business operations — I’ve missed payroll, delayed services to clients, and lost significant revenue. Teachable’s platform gave no warning of potential fund holds, and their total silence has made it impossible to resolve the issue.

Review Source

YS

Yuwakorn S.  
Professor  
Higher Education  
Used the software for: 1-2 years

### "Assisted in the creation of trust in my audience"

June 24, 2025

5.0

Pros

The ability to add videos, quizzes, and downloadable PDFs to a course and publish it seemed natural to Teachable. The outlines and subtitle translations made by AI and improving accessibility to diverse learners across the world.

Cons

The slow backend syncing and the inability to sometimes access it because of the traffic was an annoying functional bug.

Review Source

RM

Rachael M.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The most visually appealing interface and easy to use course creation platform"

February 8, 2025

5.0

Very positive. I have helped make courses on Teachable and also taken courses created on Teachable as a student and my experience on both sides has been very positive. It is very easy to navigate as both a creator and as a student.

Pros

I absolutely love how easy the Teachable interface is to navigate but also how visually appealing it is for both the initial set-up of a course but also the final product.

Cons

A little bit less engagement/activity options offered compared to other course development platforms.

Review Source

DC

Deidre C.  
Sr. Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great for the Price"

June 16, 2024

5.0

It was excellent until it got too expensive. I didn't want to switch.

Pros

The user interface and ability to track students on ever level.

Cons

How much the charge for enrolled students, per month - even if the students aren't actively taking a course.

Review Source

JG

Jacqueline G.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Worst customer service I have ever encountered "

March 30, 2023

1.0

Pros

Easy to use, easy to upload product and host course

Cons

There is no way to reach someone by phone. The only way is email. After submitting an email, a week will go by and no one will answer. You will submit another email requesting an answer and they will reply with an emailing asking for information they had already requested in order to submit the initial help email, or what they refer to as a “support ticket”. You reply with those details a second time, and a week goes by and there is still no answer. You email them again begging for an answer and still no answer a week later. It has been a month, no answer and no way to contact anyone. Most their “help” button lead you to a broken link. Their online chat support is never turned on When trying the ethics link, to report this bad customer service, they put the entire page in another language so you do not know how to report anything. The only way to contact someone is if you want to sign up with teachable and pay an outrageous amount a month to have them host your course, keep a large amount of your sales, and keep a portion of each sale for 60 days. This is possibly the worst company you could ever sign up with to host your course. Never choose them!!!!

Review Source

BV

Brandi V.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Disaster"

September 7, 2020

2.0

Horrible, frustrating and a huge waste of a lot of time. Added so much more work for me to do when the point of having the software was to save me time.

Pros

Well, when I started I liked the idea of drip content for my students weekly lessons - BUT, it doesn't work properly so I can't say I liked anything about the Teachable software.

Cons

Constant Problems The software constantly has glitches and major problems. My students have problems getting in, links do not work and have to be sent several times. My classes receive emails from other classes/courses that don't apply to their course at all. Don't get me started on Customer Service. UGH! They replay in a decent amount of time - with a bunch of work for YOU the person paying to use their platform to read through, problem solve and basically try to figure out why THIER platform is not working properly. For most of us we pay for a platform like this to cut down on the workload we have! Not create EXTRA work! I have spent so much time doing Teachables job that I rather create a damn Facebook group page for free and post the video learning and tutorials there. Or build it into my own website. I can't even use their merchant services as they have asked for my tax info literally 30+ times. I sent it to them the first 10 times and just said forget it and have my student pay through our business system. Wast of money and a HUGE waste of time.

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing Teachable

Price and features

Review Source

ZS

Zeb S.  
Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "HQ Video or Global Customers find another platform"

October 3, 2020

3.0

At first it was good overall. Given the first and third issue above I'm moving to another platform ASAP, I hope this review helps inform others before making a choice.

Pros

The payment gateway and ease of setting up courses. It is easy to get started and the onboarding example courses and content was very helpful.

Cons

This is a new con for me. Teachable no longer has unlimited video file size! They used to market unlimited, but that changed to under 4GB if I remember correctly and now they have a hard limit of 2GB. They made this change with NO NOTIFICATION to customers. My customers pay a lot for the content and we deliver 30min+ HD lectures, now we have to leave the platform. If you are thinking "Just use Vimeo to host" that is an extra $600/year to Vimeo to do that. My second issue is navigating the payment end is complicated when you have customers that forgot to add a coupon (especially for a subscription) or if a customer misses a payment there is very little you can do. Third, my customer based has grown significantly in EU. Our coaching or live lecture courses aren't required to collect VAT. Teachable collects it anyways and it's up to the customer to get their money back vs not charging them in the first place.

Review Source

Linda B.  
Executive Director/Food Safety Consultant  
  
Used the software for: 2+ years

### "Fantastic platform for online schools. "

February 28, 2018

5.0

I was able to create my own online school, website, landing pages and payment portal with ease. I highly recommend Teachable .

Pros

Easy to set up, very reasonably priced and great tutorials and advice for marketing your courses. If you have online curriculum you'd like to share with the world, this is a very seamless process.

Cons

Unable to add HTML features within the curriculum itself. They do not do any marketing (like Udemy), whereas they would market globally and the school owner would get a smaller percentage of the sales. I think this is good for reaching a larger audience.

Review Source

GS

Griffin S.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "BUYER BEWARE! Unlimited Plan is a LIE!"

July 27, 2020

1.0

All seemed fine for the most part as we got setup. We had reached out to their team to check on getting setup on their API and warned them we expected 5,000+ customer during a 5 day time period to be added to their platform. They said that sounded fine and bragged about how they had customer much larger than us with many more customers added in a 5 day period so should be no problem. We had our sale, we added 8,200+ users to the platform and then we immediately (even before the sale was over) got an email asking for a phone call. On the call they let us know they were happy we were successful as their mission is to help creators, but, sadly, in our case we were too successful. They gave us an ultimatum of pay them 1% of future revenue, use their checkout, or be evicted in a little more than 1 month. We tried to negotiate the percentage of revenue but they would not work with us. We tried to see if we could pay for some of the bandwidth overages, but they were not interested in working with us. We asked them if they would just honor their unlimited plan for the 12 months we had already pre-paid, but they were not interested in doing that either. We asked them to give us the data from the system of Courses and Lessons completed per user so we could transition our 8,200+ customers as smoothly as possible, but they would not provide the data.

Pros

Software is OK. Company is untrustworthy.

Cons

No file security on downloads Unlimited Plan is NOT Unlimited \[SENSITIVE CONTENT HIDDEN\] unwilling to honor promises of Unlimited Plan We were forcibly evicted along with our 8,200+ customers!

Reason for choosing Teachable

Other products had limited on use and bandwidth. Teachable did not and still does not even though they will kick you off for using too much of it. Bait and switch and total sham of a company.

Review Source

SS

Suzanne S.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "I would like to like it more"

October 6, 2020

3.0

The organization and the platform set up are good. The login process is seriously flawed.

Pros

I like that you can track where you are in the course and easily download resources. I like how easy it is to have the lessons structured in a logical manner, and to have different types of resources available to students.

Cons

When I see a course that I want to sign up for that is housed on Teachable, I groan. I know it is going to take me several minutes to be able to actually start consuming the course, because even though I already have a student account, it is going to ask me to verify my sign-in. This is even though I get my login info correct. No matter what, I always have to verify my login, and either type in a code or click on a link in an email that I have to wait for. It shouldn't be this hard, and if you are signing in on a previously used device, you should not have to go through the same sequence as you need to if you are using a new-to-Teachable device. At the very least, there should be an option to not have to verify the sign-in for two to four weeks.

Review Source

Sarah C.  
The Ideas Girl  
Marketing and Advertising  
Used the software for: 2+ years

### "Fantastic Learning Platform for Online Courses"

December 3, 2019

5.0

The Teachable Tribe (Facebook Community) are inspiring as they share their success stories and they're super supportive with any queries you might have and the free training Teachable offers through emails and webinars is second to none. Overall Teachable is a great platform - it looks professional and is easy to use, so you can get started straight away!

Pros

I love that with Teachable you are guided through how to build your school in the dashboard intuitively. You can upload course materials with ease and remain confident that your students will find it easy to navigate through your programme and that the finished result will look really professional. The landing pages to promote each course are easy to complete and customise and they load well.

Cons

There really isn't anything I dislike about Teachable, it's perfect for online courses and programmes.

Review Source

VR

Verified Reviewer  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "The Ultimate Platform for Creating and Selling Online Courses"

February 25, 2023

5.0

Pros

Teachable has been an absolute life-saver for me. As a business coach, I needed a platform that could help me create and sell online courses quickly and easily. Teachable has done just that! It's incredibly simple to use and has allowed me to make money teaching my skills in no time. Teachable is the ultimate platform for creating and selling online courses - highly recommended!

Cons

I am unable to identify any negative aspects at this time.

Review Source

David H.  
Boss  
  
Used the software for: 1-2 years

### "a solid platform for online courses"

April 18, 2018

5.0

Overall, a really great solution for hosting your training materials.

Pros

Have a couple of trainings hosted on Teachable and have found it to be great software. Easy to set up and pretty flexible. I like that it's hosted, meaning I don't have the pressure of worrying with the security and uptime of using my own host.

Cons

Wish the first level had more features, like being able to integrate with Zapier in the way that I need it to, which is automatically adding people who buy via my shopping cart.

Review Source

VR

Verified Reviewer  
Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Hoping there is a better software out there."

December 8, 2017

4.0

Pros

Good structure to course, nice layout. Good analytics. We have not launched our course yet but have been using it to set up for the past month.

Cons

Video uploads take forever. Like 10 times what it take to upload to Youtube. One video of 150 MB can take 1.5-2 hours to upload on extremely high speed internet. (17mb per sec download speed). We have talked to support and they say if our videos are over 500MB then it can take a long time. And if your computer falls asleep it will stop...or it can just stop anyways and you have to start to whole process over again. The bulk uploader is a joke. If you want to upload 10 video plan on staying on your computer for 15 hours. The only reason we have stuck with it is that once you invest 100 hours you hate to throw it away. Also, thinkific doesn't have great analytics, so we feel there is no better option at the moment. If only Google would create good platform.

Review Source

VR

Verified Reviewer  
owner  
Photography  
Used the software for: 2+ years

### "PAyment delayed."

October 3, 2023

4.0

Good, except for the payment platform.

Pros

It is easy to set up online courses. the templates and editing platform are easy to use.

Cons

Although Teachable is a no-payment platform, they make their money when you sell a course. The payment can take weeks to reach my bank account.

Review Source

KW

Katherine W.  
CEO  
Religious Institutions  
Used the software for: Less than 6 months

### "Frustrated. Needed teachable to cancel. I tried several times unsucessfully"

December 26, 2020

1.0

Customer service is horrible on resolve. Quick.on emails, robotic ,(automated responses. Seemingly without any human contact under any circumstance. Very depressing especially when they see. Know and hear that you are struggling over and over and over and still are unable to cancel on your own.

Pros

Never got to use it. Didnt have course material prepared yet. But continued to pay. Couldn't cancel on my own with all of the instructions given to me by email. Asked them to please go ahead and cancel for me as I was having difficulties and they never would just kept sending back into on how to do it myself and in the meantime billed me again knowing I wanted to cancel and have never ever used the program yet. In replies to my plea for help, they continued to direct me with directions I could not figure out, instead seeing HOW I reached out at least 10 times and lastly requested mew resets and a call from someone to finally get this cancellation over and done with. I should have read the ratings before investing

Cons

Their insensitivity to isolated cases where I actually needed them to cancel from their company side, instead if making a fooling me....and I still didn't know how to get my self cancelled. My comments about what I like are really extra on what I didnt like. Realized I had used the wrong box , but had typed so much. Just left it there.

Reason for choosing Teachable

Someone recommended that I try it because of its customer service. And with me telling them I didnt understand how to and while making attempts to close acct and repeatedly. Failing to be able to do on my own. They never reached out by phone or when in to cancel my acct for me.

Review Source

Luciano Z.  
ChatBot and automation consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Very useful and streamlined, but could cost less."

February 11, 2022

3.0

Satisfactory overall experience, both on the faculty side and on the student side who finds the courses purchased and consults them quickly and intuitively. Too bad about the pricing model which then turned me away from this solution.

Pros

The user interface is well structured and creating your own courses goes very smoothly. The ability to integrate with external platforms is valuable and very useful.

Cons

I find Teachable's pricing to be questionable and, in any case, quite complicated. The per-transaction fees in the Basic plan, for example, of 5% don't seem justifiable to me while paying $39/mo for the service. Also the choice of gateways and payment methods has confused me several times.

Review Source

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