# Tikkit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tikkit Software - reviews, pricing plans, popular comparisons to other Work Order products and more.

Source: https://www.capterra.com/p/147047/Tikkit

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# 

 Tikkit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tikkit

## What is Tikkit?

Boost communication in your maintenance and management teams by streamlining work orders online, on smartphones, in email, and over texts. Loop in vendors and use simple preventive maintenance scheduling to save time & improve service. Our reviews highlight other reasons to love Tikkit!

## What is Tikkit used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$59

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tikkit

4.8 (43)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$59

Per Feature, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (43)

Ease Of Use

4.6 (1,380)

Value For Money

4.7 (33)

Value For Money

4.4 (1,184)

Customer Service

4.9 (39)

Customer Service

4.6 (1,333)

## Tikkit alternatives

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.4 (12)](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Commercial Properties

Designed to serve commercial properties

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Tikkit 33 features

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Create, manage, and send invoices or bills to customers

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Manage sending personnel and resources to a site as needed

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Establish procedures for monitoring locations of keys

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Oversee technicians and track their assigned work orders

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (38)

4.5

Based on 38 reviews

## Pricing

Value for money

4.7 (33)

Free Trial

Basic

$59.00

Per Feature,Per Month

Value for money

4.7 (33)

4.7

Based on 33 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (39)

4.9

Based on 39 reviews

## User reviews

Overall rating

4.8

Based on 43 reviews

Filter by rating

5(33)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MA

MD A.

Operations Manager

Higher Education

### "An everyday essential"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 25, 2021

Overall other than a few technical issues I have had Tikket is a great software to use.

Pros

My job has a lot to do with work orders so to have a easy to use software is great. The mobile features are also amazing. Its great being able to work on the go. Tikkit makes my life way easier.

Cons

The software has felt clunky at times for me. I don't know why but at times the software will move at snails pace when it is usually fast. This is not a frequent issue however.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cindy C.

Assistant Property Manager

Real Estate

### "Property Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2019

Prior to using Tikkit, our property management tenants would email a request to be assigned by management to the appropriate department or vendor. Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined. We also are able to track in one place our preventative maintenance and tenant work orders. It is a great tool for efficiency.

Pros

This software is easy to learn and use and provides mobile phone notifications with the option to reply directly to the submitter via mobile email instead of having to log-in to a web browser separately.

Cons

It lacks the option to print or export reports on tracked asset inventory. If that were in place, I'd call the software perfect for our needs.

Switched from

[Prism](https://www.capterra.com/p/83522/Building-Engines/)

The previous software was more expensive and not as easily scalable to our smaller operation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Scott H.

Engineer

Commercial Real Estate

### "Best work order system I’ve ever seen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2019

TIME!!! Time is money in every business and I can’t imagine a quicker system for managing work orders.

Pros

I get my tickets within seconds of them being entered into the system. No time is wasted on phone calls or other messaging to simply let me know that I have a new ticket. Many times I am already done with a work order if somebody calls to tell me that they put it in the system. I can also customize my screen to maximize the most important information I need to see relative to me competing or managing a work order.

Cons

The Tikkit system is so user friendly, I haven’t found a flaw yet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2019

It's great to see, Scott, that Tikkit is saving you time!

Brandon K.

Accountant

Machinery

### "Tikkit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 28, 2018

Pros

It is very easy to use. Lets you get all the information you need onto the form

Cons

Needs a few more options still. You are limited to certain fields. Maybe need some custom fields if there are not specific spots where your information belongs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Brandon, thanks for the feedback on custom fields and we are happy to know you found Tikkit very easy to use!

RF

Ray F.

Maintenance Specialist

Facilities Services

### "wonderful!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2018

Communication between staff & the school sites much better, we are much more Efficient!!

Pros

this software very easy to use by everyone on staff.

Cons

I have not found anything I do not like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Thanks for the feedback, Ray! It is good to know your staff have found Tikkit to be so easy to use.

RO

Rachael O.

Director of Operations

Construction

### "Our Best Organizational Tool! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2018

Pros

We searched for years for a ticketing system that would not only provide our company with accountability tracking tools but also our clients. As a property management company, we were sold on software that consistently integrated accounting and cost factors which created more work for our staff and our clients and included unnecessary information. While Tikkit does also provide this, we are able to achieve what we've been looking for without it. It truly simplifies our service department and gives our clients the most current updates on their requests. We could not be more happy with the product!

Cons

I wish I found it sooner! Our workload would have been half!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Rachael, we're thrilled to know Tikkit has saved your team so much time and about the improvements to your team's organization it has helped unearth. Thank you for the feedback!

KD

Kerianne D.

Research Assistant

### "As a research assistant, this system allows for me to enter a ticket for "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 31, 2018

Pros

There is a straightforward form that can be used to include information and is easy to access from any computer.

Cons

The fields are not always clear as to how they relate to your issue. I also wish there was more clear definitions of the categories (i.e. priority) on the menu but this may be a content issue with the version my institution uses. You receive a notification that someone has received your inquiry and I do not know the background of the system implemented here but I still do prefer direct contact to help expedite the issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Thanks for the feedback!

AU

Anonymous User

Application Support Team Lead

Medical Practice

### "Noted improvement in maintenace responses"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 10, 2018

Pros

I really like how easy it is for our end users to use. The clarity and insight this tool is able to provide them is very helpful as well; it greatly reduces the quantity of status update calls from staff.

Cons

Maybe it's just our settings but I don't believe we have a way to email in new support requests; all of them are initiated through the portal, but ahving an email to ticket option would be helpful!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2018

Yes, all accounts can create work orders by simply emailing them directly in. Any Staff or Occupant user can email \[yourdomain\]@tikkit.us and the request will be generated and a confirmation email sent back automatically to the creator. It's great to see maintenance responses are improving on your team!

AS

Anderson S.

Associate Director of Operations

Facilities Services

### "I like this system because it is very user friendly. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2018

Pros

I like it that it is easy to use. Everyone seems to pick it up very quickly. I also like that now I have everything in one place.

Cons

I think it is still a little limited on some of the options. I would like to see more options for customization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Anderson, thank you for the feedback and it's great to see that you find Tikkit so easy to use!

JF

James F.

Owner

### "Excellent system. Very helpful to this business."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 30, 2018

Pros

It allows us to keep track of our ongoing calls. It is very helpful in the daily running of this business.

Cons

There is nothing we don't like about this software. We helpful. We would be lost without it. There isn't one thing as of right now that we don't like about this software. I would recommend it to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

James, it is encouraging to know that Tikkit has been so helpful to your business! Thanks for the feedback.

[View all Reviews](https://www.capterra.com/p/147047/Tikkit/reviews/)

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