--- title: "Tikkit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tikkit Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/147047/Tikkit/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Tikkit Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tikkit ## What is Tikkit? Boost communication in your maintenance and management teams by streamlining work orders online, on smartphones, in email, and over texts. Loop in vendors and use simple preventive maintenance scheduling to save time & improve service. Our reviews highlight other reasons to love Tikkit! ## What is Tikkit used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $59 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tikkit?[Manage this product listing](https://www.g2.com/products/tikkit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tikkit 4.8 (43) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $59 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (43) Ease Of Use 4.6 (1,450) Value For Money 4.7 (33) Value For Money 4.4 (1,253) Customer Service 4.9 (39) Customer Service 4.6 (1,403) ## Tikkit alternatives Highest Rated [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (99)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (436)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) ## FAQs about Tikkit Overview ### Which roles and teams benefit most from Tikkit? Tikkit is most used by property management, facilities, and maintenance teams handling resident requests, work orders, inspections, and vendor coordination. Operations managers and general managers track service activity and team workloads, while administrators, purchasing staff, and accountants support documentation, approvals, purchasing, and cost-related records. Answer based on 39 reviews Overview ### What company size and specific industries is Tikkit built for? Tikkit is designed for property management teams and building operators of any company size that handle work orders in buildings. It fits organizations in real estate, facilities management, and related property operations that need a simple way to track maintenance requests and building tasks. Features and Usability ### What are the key features of Tikkit? Tikkit offers work order creation and work order management, plus job tracking, scheduling, routing, and dispatch management for service operations. It also includes asset tracking, equipment management, inventory management, maintenance scheduling, preventive maintenance, alerts/escalation, service history, and mobile access for technicians. Getting Started and Support ### What training and onboarding options does Tikkit offer? Tikkit provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos provide self-paced reference materials for learning product features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Tikkit offer? Tikkit provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support staff as responsive and helpful, with issues handled quickly and contact made in a timely fashion. Some mention occasional glitches, but customer service is reported to resolve them right away. Answer based on 3 reviews Ease of use ### Is Tikkit easy to use for work order management? Tikkit makes work order submission, assignment, tracking, and mobile access easy for facilities teams with varying technical experience. Staff members often need little training and can attach files and find requests quickly. Some users find specific actions, such as closing tickets, assigning staff, and navigating open requests, less convenient. Answer based on 12 reviews ## Features AI summary Based on 3,290 Work Order reviews Capterra data shows that buyers of work order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Work Order Creation** (**55%**) Tikkit supports all three of the features reviewers value most: **Maintenance Scheduling**, **Billing & Invoicing**, and **Work Order Creation**. Together, these capabilities help businesses plan recurring service work, create and manage jobs efficiently, and handle customer billing in one system, allowing teams to keep maintenance operations organized and complete work with fewer delays. API Application programming interface that allows for integration with other systems/databases Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing Create, manage, and send invoices or bills to customers Commercial Properties Designed to serve commercial properties Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Tikkit 34 features Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Manage sending personnel and resources to a site as needed Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity For residential properties Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Oversee technicians and track their assigned work orders Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create a new work order Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (38) 4.5 Based on 38 reviews ## Pricing Value for money 4.7 (33) Free Trial Basic $59.00 Per Feature,Per Month Value for money 4.7 (33) 4.7 Based on 33 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.8 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(33) 4(10) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful AC Accountant Accountant Used the software for: I used a free trial ### "Tikkit" 5.0 November 30, 2018 Pros It is very easy to use. Lets you get all the information you need onto the form Cons Needs a few more options still. You are limited to certain fields. Maybe need some custom fields if there are not specific spots where your information belongs AP Assistant Property Manager Assistant Property Manager Used the software for: Less than 1 year ### "Property Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Prior to using Tikkit, our property management tenants would email a request to be assigned by management to the appropriate department or vendor. Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined. We also are able to track in one place our preventative maintenance and tenant work orders. It is a great tool for efficiency. Pros This software is easy to learn and use and provides mobile phone notifications with the option to reply directly to the submitter via mobile email instead of having to log-in to a web browser separately. Cons It lacks the option to print or export reports on tracked asset inventory. If that were in place, I'd call the software perfect for our needs. MO Maintenance Operations Manager Maintenance Operations Manager Used the software for: Less than 1 year ### "Maintenance Operations Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 17, 2017 Things worked great until we added a second location. Without knowing that it would be an additional cost to add locations, it has been some what challenging dealing with the different property managers. Pros Ease of use for the end user. No passwords needed and quick and easy way for them to create request. Cons Paying to add locations. Seemed a bit odd that I received a proposal to add a second location. If I would have known that up front, I probably would have used another vendor. My intentions are to continue growing our HOA base and will require multiple location to do so. AP Assistant Property Manager Assistant Property Manager Used the software for: Less than 1 year ### "Excellent! Incredibly easy to use, a world of difference from our last program! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2018 Pros It is so easy to use, whether it be on your cell phone or computer. I think my favorite part is the ability to keep ongoing notes and internal conversations about work orders... so many times a tenant has reached out about a re-occurring problem months down the road and it makes things so much easier for everyone that you are able to search key words and find notes on the issue to spark your memory. I also love how easy it is to make a change to your property info. for instance, if one tenant moves-out and another moves-in to the same space you can easily edit the names/info. Or add a tenant name and suite number... which has made a huge difference in how work orders are handled... It gives you the perfect opportunity to customize the properties, allowing the PM and Engineer to decipher between the many different spaces & work orders and addressing the situation the best way possible. As mentioned above, this program is a night and day difference from our last program, I would NEVER go back! To sum it up, I absolutely love this Tikkit! Cons These cons are minuscule opposed to the Pro's of the system, just little things I wish were a bit more user friendly: 1) I wish you could customize the "Assign to staff" portion. It gives you 5 options to easily click on right off the bat & they are in alphabetical order... the last button on the screen is "more", where you click for a drop down menu... 4 out of the 5 staff members on my page I have \*\*never\*\* assigned a W/O to and it's a little more time consuming having to go through the drop down menu each time. In a perfect world I would love to customize it with the Engineers that I assign W/O to daily. 2) I wish you could drag and drop an image into the work order for time saving purposes, rather than searching on the computer/desktop for the image and attaching it that way. 3)In our work order meetings we pull "all open requests" up on the large C.R. screen to review and often say that we wish the side bar on the left of the screen would disappear or could be minimized some way to created more screen visibility or add more columns instead. 4) Also in W/O meetings, we wish you could click on an open W/O to view the discussion & that it would open in a separate window. How its set up now it takes you to a new screen and when you try to go back you cant and you have to start from the beginning again. 5) We wish there was a way to to set up an alert for certain categories so we know if a W/O hasn't been closed out for a certain amount of time. FS Facilities Supervisor Facilities Supervisor Used the software for: Less than 1 year ### "Don't tell my wife!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2016 I'm a facilities supervisor and I use Tikkit to assign work to my crew. I was looking for something simple that would dispense work and also track/organize past work. I knew if the product wasn't easy to use we wouldn't use it no matter how many bells and whistles it had. It needed it to be streamlined or my crew would complain that it was only making them do more work. We've been using it for I guess a couple months now and so far it works great. Everybody can even enter there own work orders and that way their good deeds don't go unrecognized. I'm keeping this a secret from my wife, if she knew about it I'd have a long to-do list. Pros \-It's mobile sitting right there on your phone traveling with you. I don't have to go back to my computer. I can add something at anytime even if I suddenly remember something on the weekend. -When someone is out sick the rest of us can instantly see what jobs they had that needed to be done. -By pushing a few buttons I can immediately know if someone is falling behind on there work load -The ability to add pictures is very useful. -Everybody can enter a work order -One thing I'm really happy about is that there have been no complaints - Cons \-Closing an item is clunky. The 'check' that you press once opens the work order and my guys make a comment and then you press 'done' and then you press the 'check' again and it asks you why you are closing the items and so you tell it again and then you press 'close'. It appears that you should press the 'check' button twice to go directly to the 'reason for closing' box. -Not much else, I pretty much like how it functions EN Engineer Engineer Used the software for: 1-3 years ### "Best work order system I’ve ever seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 TIME!!! Time is money in every business and I can’t imagine a quicker system for managing work orders. Pros I get my tickets within seconds of them being entered into the system. No time is wasted on phone calls or other messaging to simply let me know that I have a new ticket. Many times I am already done with a work order if somebody calls to tell me that they put it in the system. I can also customize my screen to maximize the most important information I need to see relative to me competing or managing a work order. Cons The Tikkit system is so user friendly, I haven’t found a flaw yet AP Assistant Property Manager Assistant Property Manager Used the software for: Less than 1 year ### "Tikkit has streamlined our work order system tenfold, making the process quicker and more efficient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2018 Pros 1) Entering work orders is quick and easy. 2) Giving our building engineers the capability of using the program in the field has decreased my work load dramatically. 3) Easy to track the progress of any work order via notes and timer. 4) Being able to condition the reports and set up different views makes it easy to narrow my focus for quick reference. 5) Search functionality is SUPER for both open and closed Tikkits. Cons 1) It would be nice to see who the Tikkit is assigned to on the email that is generated. 2) Having a collapsible side bar on the left side of the screen would be handy but we have created a work around in the meantime for our meetings. 3) Being able to shrink or widen the columns to allow for less or more detail when viewing "All Open Work Orders" screen would be helpful for work order meetings. BM Branch Manager Branch Manager Used the software for: Less than 1 year ### "The Tikkit system has been very helpful in improving our customer relations. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 7, 2018 Simply put, better communication with our clients. Pros I like that it is easy to use. Our clients have not had trouble using it once they get their log in established. They can easily upload the issues they are having and provide pictures. It truly helps make our job easier. it is also easy to use on the administrator end as well. I also like that it is the same across different communities. It makes it easier as the administrator to function. Cons I thought about this the other day. I would like to have an email sent to the vendor or person it is assigned to when a due date is approaching. I think this would help the vendors get the work done quicker. Unless I am missing something, right now it does not send an email reminder. OM Operations Manager Operations Manager Used the software for: 1-3 years ### "An everyday essential" 5.0 May 27, 2021 Overall other than a few technical issues I have had Tikket is a great software to use. Pros My job has a lot to do with work orders so to have a easy to use software is great. The mobile features are also amazing. Its great being able to work on the go. Tikkit makes my life way easier. Cons The software has felt clunky at times for me. I don't know why but at times the software will move at snails pace when it is usually fast. This is not a frequent issue however. AS Application Support Team Lead Application Support Team Lead Used the software for: 1-3 years ### "Noted improvement in maintenace responses" 4.0 June 11, 2018 Pros I really like how easy it is for our end users to use. The clarity and insight this tool is able to provide them is very helpful as well; it greatly reduces the quantity of status update calls from staff. Cons Maybe it's just our settings but I don't believe we have a way to email in new support requests; all of them are initiated through the portal, but ahving an email to ticket option would be helpful! [View all Reviews](https://www.capterra.com/p/147047/Tikkit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.