Trackplan Software

Trackplan

5 / 5 15 reviews

Who Uses This Software?

hospitals schools colleges universities local authorities councils heritage buildings hotels nursing homes manufacturing commercial properties Sports & Leisure Property Management Offices


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $80.00/month
  • Pricing Details
    6 users $100 pcm, 20 users $225 pcm,
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Trackplan Software
  • trackplanfm.com
  • Founded 2014
  • Ireland

About Trackplan

100% cloud based facilities management and maintenance software that works beautifully on any device. Reactive and planned maintenance. World class drag and drop job scheduler. Property and asset management. Budgeting and cost control. Quote management. Advanced contractor and engineer management. Contractor and engineer portal - offline apps for Android and iPhone and online version. Electronic forms with inspections, checklists, risk assessments and site surveys. Single Sign On.


Trackplan Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Trackplan Reviews Recently Reviewed!

Eabd8020a5ca7990d0a7dbe0a119f0ff

Incredibly user friendly and has improved efficiency for managing PPM's and jobs long term

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I find most useful about the product is that its constantly improving and adapting to suit the users need. The Trackplan team are always very helpful if I have any queries and are quick to respond when any issues arise

A great product for professional facilities management, continually updated and excellent support

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The programme site layout is easy to use, the programme has always been accessible - sits on the cloud and there are great links between the fields which generate relevant information. Good value for money

Cons: I find it difficult to find negatives that are worth mentioning. Although such programmes do not generally link directly with financial programme software / systems, perhaps this could be rectified in the future

Vendor Response

by Trackplan Software on November 09, 2017

Thanks David for the review. The finance / costing / budgeting side of Trackplan is pretty strong now. The one thing missing, as you say, is integrating costs into accounts systems such as Sage and Quickbooks. Its on the radar and roadmap!

Simple, efficient and adaptable software.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As a developer we have found that Trackplan has been very adaptable to our bespoke needs. It is user friendly and Mark and his team are very helpful and quick to solve any issues we have and never fail to deliver a professional and friendly service.

Cons: We have experienced some minor glitches but these are usually rectified immediately. An app that works for general users to raise requests off line would be very helpful.

Vendor Response

by Trackplan Software on November 05, 2017

Thanks for the review Darragh. We are planning to develop an app for admin users, so that they can create requests while working offline. Of course we already have the app for contractors and engineers which can be used for signing off jobs and creating new requests.

Simple, Effective and Efficient way to manage your facility

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Well laid out Dashboard makes it easy to navigate through the different menus and modules. Takes virtually no time to become familiar with how to schedule and record work.

Cons: Nothing found yet, but an iOS app would be very helpful for notifications. It would also make building inspections very efficient

Vendor Response

by Trackplan Software on October 05, 2017

Thanks Keith for the review. We do have an offline app for Android and iPhone. This is more for the contractors and engineers to manage work issued to them. We are also planning to build an app for iPhone and Android intended for the FM team to view recent jobs and requests and to raise new issues as you are out and about and out of signal. Will call to discuss. Mark

Value-for-money, easy-to-use facilities management software with great back up service.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our organisation comprises three Ports worth $1 billion in assets. The Technical Services Team needed a software package to replace a number of spreadsheets for scheduling planned and unplanned maintenance plus minor capital projects. Trackplan fits the bill for us: it offers the capability and flexibility to manage roads, sheds, buildings and facilities maintenance, plus keep track of resource utilisation. The team at Trackplan were very responsive, always listening for ways to improve and the making changes quickly and delivering on their promises. If you are looking for value-for-money, easy-to-use facilities management software that goes above and beyond, with the full backing of a supportive team, then Trackplan may be the system for you.

Cons: The software did not initially come with all the features we needed ¿ and there were a few minor glitches - but these were all corrected in a very short time by the support team.

Very easy-to-work-with product and company and provided a tool that will greatly assist our business

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quickly adapted their core software offering to meet our specific snagging needs as a property developer in the UK. Trackplan has been very responsive to requests for changing our user requirements and maintained scheduled dates for software upgrades that have always achieved my expectations.

Overall: Trackplan have listened and recorded my specific requirements. Then they established and deployed a comprehensive, centralised snagging system that I am using across a portfolio of construction schemes prior to sale. Now, therefore, I have auditable records (including photographs and location specific descriptors) with defined users that I can use to manage the contractor(s) and ensure that works are completed to the right quality and in accordance with the construction contract. A further benefit is that the same software also is capable of assisting me with handing over individual or multiple properties to discrete final users (property purchasers) with confidence and clarity about the actual condition and status of the property when it has transferred ownership.

secure and user friendly

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: l have been engaging in the track plan system for the last 6 months. l find the system very useful and functional in my role as a maintenance coordinator. Contractors are engaging in the system well and definition & traceability of tasks is a key component of the system. The team is very professional in answering queries and dealing with issues as they arise. Part of my job remit entails the scheduling of planned works and prompt reaction to reactive works. The system allows me plan and control tasks in a confidential friendly manner. Traceability and easy user-friendly is key to Trackplans success.

Great for day to day management

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A great product, helps us to manage the day to day reactive jobs for our building, great customer service. Looking to implement a PPM schedule in the new year and also look forward to the updates, would highly recommend this user friendly competitively priced product.

Admin - L.I.T.

Dec 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Wide range of features. User-friendly. Constantly being improved to cater for current as well as any future customers needs.

Best system, getting better and better

Nov 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Geared towards Estate management

Cons: not much

Overall: We adopted Trackplan after our original tracking system ceased to be supported. Our original system was geared towards the IT sector rather than Estates Management. What we have now is a system very much tailored to our requirements, and is very integral for both planned and response maintenance. The support in setting it up has been top notch.

Recommendations to other buyers: It has surpassed our previous product by miles and continues to get better.

Westpark Shannon - Trackplan

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using the Trackplan software for a couple of months now and I cannot recommend it highly enough. The day to day operations here have improved immensely due to the software and its capabilities. Automatically generated emails are cutting down administration time, assets can be costed and reviewed, planned schedules remind both ourselves and our service providers when equipment is due its next service.
Used efficiently the software can be of great benefit to any Facilities Management Team.

WSL Management Company

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a convenient scalable Facility Management Software system to streamline our help desk operations across a number of our sites. We found Trackplan fitted perfectly - easily customised and user friendly allowed us to implement the system with no hassle. I would definitely recommed it.

Maintenance management made to measure

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use interface

Cons: No complaints

Overall: As a maintenance manager I have to juggle the paperwork alongside doing the "proper" work of repairing everything everyone else brakes. Track plan consolidates the paperwork side of things for me. Everything under one roof means I don't loose time trying to find elusive bits of paper with a phone number scribbled in the margin, or continually refer between different programs and applications. All the information I need to run a job is in one place. Track plan is as useful as you want to make it. If you put the time into the initial data entry of your assets, resources and planned jobs you can quickly establish a comprehensive overview of the yearly work schedule. If like me your a bit of a digital dinosaur then things have to be easy to use and visually easy to read, this is where job diary aspect of this app comes into its own as it easily lets me record work quickly, either planned, or for the majority of the time as it happens. The flexibility of being out on a job and being able to do the paper work as it happens saves me from a pileup at the end of the day. You can also assign costs and use it to manage your budget, again the more you add in the more you can use it to better forecast (as much as you ever can in maintenance) the budget.
This is a brilliant piece of software because like all the best tools it's simple, easy to use and saves time. Job done!

New user and learning

Oct 26, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Multi user multi location comprehensive facilties

Cons: Complex to understand and use all the features without training

Overall: From my initial contact with Mark in Trackplan I have to say they are very helpful in providing features we need. A little more initial user training would be useful to explain the features and facilities.

Recommendations to other buyers: Could not find anything else that most meets our needs as property facility managers

Trackplan has saved our company money and time from day 1

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had been looking for a simple facilities software to use for a number of years. I wanted to use it for preventative and reactive maintenance. I met Mark Cochrane by chance and was instantly impressed with his original prototype. The system has evolved hugely since and now is part of our everyday work. It has helped me group jobs together such as electrical which has saved money on call outs. It also means we never forget to complete jobs as they will be always on the system and when the budget allows it, we can spend capital on the highest priority items. I have only started using the scheduling system in the last 2 months. Again this is very impressive and easy to use. I have already completed my preventative maintenace plan for 2017 which shows up free weeks that I can plan other high priority works. All in all the service to date has been top class and has been welcomed by the various sites as they have seen the financial benefits to their overall P and L accounts.