# Globitel Workforce Management (WFM) Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Globitel Workforce Management (WFM) Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more.

Source: https://www.capterra.com/p/147143/Globitel-Workforce-Management-WFM

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# 

 Globitel Workforce Management (WFM) Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Globitel Workforce Management (WFM)

## What is Globitel Workforce Management (WFM)?

A platform for optimizing the performance of contact centers by enhancing their ability to accurately forecast, schedule and monitor agents activities. It also provides unified applications designed specifically to help organizations gain visibility of the work they perform, the activities of people who perform it, and the processes used to accomplish it.

## What is Globitel Workforce Management (WFM) used for?

[Workforce Management](https://www.capterra.com/workforce-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25000

Flat Rate, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Globitel Workforce Management (WFM)

4.0 (2)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$25000

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.3 (9,233)

Value For Money

0.0 (0)

Value For Money

4.2 (6,903)

Customer Service

3.0 (1)

Customer Service

4.1 (6,202)

## Globitel Workforce Management (WFM) alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.8 (1,632)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Budgeting/Forecasting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

Employee Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Employee Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Performance Metrics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Recruitment Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

Skills Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee skills, competencies, training & qualifications

Globitel Workforce Management (WFM) 8 features

Create budgets based on historical data and future projections

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tools to find, assess, and hire suitable candidates for a job within an organization

Track employee skills, competencies, training & qualifications

Track and manage employee's work hours to improve payroll accuracy

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Free Trial

Basic

$25,000

Flat Rate,One Time

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Roxana Georgiana I.

Installation coordinator

Computer Hardware

### "I used WFM as daily app for Dispatch role "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 25, 2021

Pros

With workforce management I was able to track engineers activity and to assign them tasks as per request. Real time data helped me to check their activity and assign tickets. Good also for location tracking.

Cons

Sometimes is moving slowly because of the data uploaded, it might require some time to think.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2021

Thank you for your words Can you please let me know the company you're working at ?

AA

Ahmed A.

CCS Development manager

### "Some of the features not compatible with business needs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 2, 2015

No comments .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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