Argus

5 / 5 3 reviews

Who Uses This Software?

Forward-thinking leaders in museums and galleries of all sizes use Argus to effectively manage their collections, build an imaginative web presence, engage and inspire visitors, and attract donors.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Lucidea
  • lucidea.com/
  • Founded 2013
  • Canada

About Argus

The Argus flexible web-based collections management system platform for museums and galleries is purpose-built to enhance curation and significantly expand outreach, access and relevance - enriching the experience of both in-person and virtual visitors while helping create and connect a cultural community. Web-based and highly configurable, it supports diverse requirements, enabling the delivery of innovative services that go beyond traditional collections management.


Argus Features

  • Collections Management
  • Event Management
  • Exhibit Management
  • Gift Shop POS
  • Grant Management
  • Insurance Management
  • Membership Management
  • Ticketing

Argus Reviews Recently Reviewed!

A long conversion process but the resulting Collection Management System was worth it.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's accessibility and ease of searching even for non-regular CMS users. The ability to tailor the security and access levels to different groups and individuals and the ability to easily share searches among these groups. Batch updating and basic data entry are made simple, and most sections are intuitive to use.

Cons: New reports can't be pre-tested in Report Writer for layout functionality and spacing. It would be nice to have an option to click on an object image for an even larger view, as sometimes the primary record image is a little too small for research work. A reference/guide for some of the more seldom utilized areas would be helpful for the administrators, although the ARGUS support staff are usually quick to respond to all questions.

Overall: The CMS accessible to all Gallery staff, which means there is a great deal of time saved by Registration staff from pulling and compiling different information for other staff members - they're now able to do this themselves. Additionally, with an OPAC system, the general public is able to access the full Gallery collection online and do preliminary research before contacting staff for additional information.

Argus.net a great resource for a large, highly active museum collection

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, complexity. The ability to handle many different scenarios and types of collections. The customer support is really solid as well.

Cons: There is some functionality that isn't always consistent when building new templates -- the difference between us creating something in house vs something this is hard coded by the designers on the back end, but I am able to submit those to R&D for tweaking and enhancement in future. The support team is easy to communicate with.

Overall: Our museum converted from Open Edition to Argus.net at the end of 2013. Lucidea has been a responsive resource throughout the experience. For our use, we have been able to take advantage of the backend customization of the program. We have created new templates and adjusted existing ones to better suit the needs of a large institution with an active collection and exhibition plan. For more complex needs, we are able to contract with their R&D team to develop new functionality as well. Overall this is a powerful tool we use daily for managing a large collection.

Recommendations to other buyers: We are self hosted and it is important for us to have local knowledge of the system. For example I am the database admin and I work with our local IT team to manage the servers, etc. We have budgeted for me to receive training in kmBuilder, ViewsDesigner, and Crystal Reports so that I am able to work deeper in the system. For those who do not have this ability, Lucidea would provide this support, but it is important to know the needs and budget of your institution to determine what the best setup would be.

Vendor Response

by Lucidea on March 17, 2017

Thank you for your review, Isabel! -Lucidea Marketing Team

CU Art Museum is able to do more than every before!

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: CU Art Museum was one of the first institutions to use Argus.net and we have had such a good experience with them over the years! Their customer service is unbeatable; they are always open to feedback and ways they can improve usability. We especially love the ability to customize the public portal for our front-end users. We have increased our visibility on campus and awareness of our collection significantly in the last couple of years and the public portal has certainly had a positive impact!