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better software since 1999
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Pros
We loved the fact they understood our business very quickly and their software has a lot of functions that solve the challenges of our true omni-channel business.
The tech support is excellent. I really like the buttons for easy sale items.
Cons
They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale).
I dislike the cost of service and limited availablity for all my clients.
Showing Most Helpful
Showing 12 of 12 reviews
"VP of Digital"
Overall: The Enspire Commerce Platform replaced three of our point solutions (best of breed) with one single solution. They are our Order Management (integrated to Magento), Point of Sale (4 stores) and PIM. They also manage our EDI with our major wholesale customers. They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale). They are a real partner that cares about our business.
Pros: Single platform with multiple solutions. We took a crawl, walk and run approach with their software. We implemented OMS, followed by PIM and then POS overtime. Hence very modular and very easy to use. It is so simple for our users. We are a high end luxury brand and our resources are not IT Savvy. So we like their cloud offering. The solution is extremely affordable.
Cons: If we need to customize the solution for our business they have a standard release cycle which does not always fit our time line.
"Easy for my employees"
Pros: Ease of Use. The tech support is excellent. I really like the buttons for easy sale items
Cons: Nothing at this time. Waiting for the update to come in
"Easy and user friendly POS "
Pros: User friendly, anyone can use the software with little computer expertise
Cons: More reporting options would have been useful. The stock reports were useful as well as checking the value and quantity on hand was helpful. A feature with expiration dates maybe very helpful especially for business that has a shelf life on their products
"I used this software when working in retail"
Pros: This software came was very useful during holiday season when we had a lot more customers than we could handle. It drastically cut waiting their time because we were able to check people out very quickly. As a result we had many satisfied customers instead of frustrated and impatient customers.
Cons: It is pretty expensive especially because there are many other products out there that can do the same thing.
"POS Review"
Pros: The product is easy to use and has a good support network.
Cons: The cost of the product. There are cheaper products out there in the market.
"Perfect"
Overall: This product is wonderful. My employees can easily use. Training on the program was a breeze, great for a small clothing business!
"Excellent "
Overall: This product is wonderful. My employees can easily use. Training on the program was a breeze!
Pros: Functionality is wonderful
"J. Pom Review"
Pros: The ease of use makes ringing up purchases infinitely easier than an outdated registrar system.
Cons: Sometimes the application will freeze on the terminal, but it rights itself with a reboot. A clean operating system will ensure that the software doesn't stay down for long.
"Retail POS Review"
Pros: It's compitent, reliable, and fair priced. The representatives are friendly and knowledgable
Cons: I like everything about the product and have never had any problems.
"Retail Point"
Pros: I like the speed, quality of service and customer service assistance.
Cons: I dislike the cost of service and limited availablity for all my clients.
"RetailPoint POS"
Pros: Easy to use, stupid proof, easy customization and ther are different price options.
Cons: There is not a thing I don't like about the product.
"BUBBAGUMP SAYS"
Pros: Customer service is exemplary and they are willing to work through issues.
Cons: Loading the software is truly not easy or intuitive and requires IT help.