--- title: "SO99+ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SO99+ Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/147179/Powerfully-Simple/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # SO99+ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SO99+ ## What is SO99+? ToolsGroup is how organizations achieve their target service levels while optimizing inventory, no matter how complex their supply chain is or how much demand changes. In a world that never follows the rules, organizations have to be ready for anything--from the challenges of multi-echelon inventory optimization to the endless surprises of sporadic demand. To do this, they have to predict more behaviors, protect against surprises, and perform more efficiently. ## What is SO99+ used for? [Demand Planning](https://www.capterra.com/demand-planning-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SO99+?[Manage this product listing](https://www.g2.com/products/service-optimizer-99/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SO99+ 4.3 (13) VS. [4.6 (82)](https://www.capterra.com/p/151776/Inventory-Planner/reviews/) Starting Price $5000 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (13) Ease Of Use 4.5 (82) Value For Money 4.0 (13) Value For Money 4.3 (77) Customer Service 4.3 (13) Customer Service 4.6 (80) ## SO99+ alternatives [4.9 (14)](https://www.capterra.com/p/183451/StockTrim/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (32)](https://www.capterra.com/p/27088/VISCO/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [APEX](https://www.capterra.com/p/197950/LeanDNA/) [4.9 (31)](https://www.capterra.com/p/197950/LeanDNA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197950/LeanDNA/) [View all alternatives](https://www.capterra.com/p/147179/Powerfully-Simple/alternatives/) ## FAQs about SO99+ Overview ### Which roles and teams benefit most from SO99+? SO99+ is most used by demand planners, material planners, and supply planning leaders who forecast demand, balance inventory, and set replenishment plans. Supply chain and procurement managers use it to coordinate supply decisions, while business analysts and data scientists assess planning data. ICT project managers support system implementation and planning-process governance. Answer based on 13 reviews Overview ### What company size and industries is SO99+ built for? SO99+ is a business with over $250 million in revenue, serving enterprises, which account for 69% of reviewers, especially in cosmetics at 31%. It also supports midsize businesses (23%) and small businesses (8%) across food and beverages and machinery, each representing 15% of reviewers, for demand planning. Answer based on 13 reviews Features and Usability ### What are the key features of SO99+? SO99+ offers EDI, API connections, and alerts/notifications for supply chain communication. Core planning features include demand forecasting, sales forecasting, inventory management, inventory optimization, inventory replenishment, and order management, along with historical reporting, data visualization, predictive analytics, and sales & operations planning. Getting Started and Support ### What training and onboarding options does SO99+ offer? SO99+ provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does SO99+ offer? SO99+ offers Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience with response times, helpfulness, or common frustrations cannot be summarized from the provided data. ## Features AI summary Based on 7,702 Inventory Management reviews Capterra data shows that buyers of Inventory Management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) SO99+ includes **Inventory Tracking**, giving teams visibility into stock movement and item availability across operations. However, it does not include **Inventory Control** or **Billing & Invoicing**. Instead, the product offers **Order Management** (**47%**) and **Product Identification** (**41%**), which can help businesses manage incoming and outgoing orders and keep items accurately labeled and organized. Together, these features help businesses maintain stock accuracy, reduce order errors, and support day-to-day warehouse and fulfillment work. Inventory Management 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Demand Forecasting 4.3 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Forecast customer demand using historical insights and simulations Inventory Optimization 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Maintain and control the stock level of inventory Inventory Replenishment 3.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track stock count levels to manage product reordering Alerts/Notifications 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Historical Reporting 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time SO99+ 18 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - EDI: Transfer of data from one computer system to another - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Predictive Analytics: Predict future data based on historical data sets - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Supply Chain Management: Manage the planning and execution of supply chain activities - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.0 (13) Basic $5,000 Per Feature, Value for money 4.0 (13) 4.0 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (13) 4.3 Based on 13 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(9) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Material planner Used the software for: 3-5 years ### "improving every day with So99" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 1, 2026 Il mio lavoro consiste nell'analisi delle domande di acquisto, con cadenza settimanale, controllo anche i picchi di domanda. Pros the activity I prefer concerning the analysis and approval of purchasing proposal and analysis of exceptional demand Cons Il programma è versatile, magari dal punto di vista grafico non è bellissimo, alcune maschere sono poco pratiche da usare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Senior business analyst Used the software for: 3-5 years ### "Senior business analyst in IT" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2026 We are satisfied overall, while we have pretty good forecast accuracy, with orders from the SO99 exported every day, on time. Also, SO99 supports out demand to recalculate forecast and replanishment daily. Pros The SO99 has nice understanding user forms. User training is very easy and help covers a lot of topics. Basic reports and easy to create and they run relatively fast. Cons Our version is old, v 840 on premise. Upgrade is complex and hard, due to lot customization implemented by our consultants in order to adjust data in SO99 convenient format. Therefore upgrade are slow, and we wait long for new functionalities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ICT Project Manager Used the software for: 3-5 years ### "Flexible but not userfriendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 29, 2026 Pros The flexbility of the tool during the entire S&OP process. It supports us as well also for the analysys. Cons The interface is not so userfriendly. It should be more usefull to introduce some tips or quick steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer DIPLOMA Used the software for: Less than 1 year ### "ottimo per planner" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 29, 2026 ottima in fase di sviluppo da poco lo stiamo utilizzando e stiamo cercando di fare in modo che si tari sulle nostre esigenze Pros flessibilita' e modularità possibilità di integrare le soluzioni per uno sviluppo ottimale e customizzato Cons interfaccia utente fin troppo complicata a volte servirebbe avere una maggiore velocità nel reperimento delle informazioni Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Data Scientist Used the software for: I used a free trial ### "First time user SO99" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2026 viene utilizzato nella mia azienda, non direttamente da me ma dai miei colleghi presto incominceremo a lavorare insieme e mi interfaccerò in prima persona Pros l'interfaccia molto semplice da usare, era la prima volta che lo vedevo oggi ed è stato molto facile seguire tutta la conferenza e le tavole rotonde Cons sarebbe bello poter investigare meglio nei modelli che ci sono dietro alle previsioni e ai forecasting (più genai, can't waint to test dacy) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Demand Planner Used the software for: 1-3 years ### "Constant renovation" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 29, 2026 Pros \- The people, alway propositve active and ready to support - The adaptivity - The constant improvement Cons \- Not the most user friendly system, can be improved from that pov - Sometimes I have the feeling there are some issue that doen't really have a clear answer, a layer of mystery on some cases Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR German Ricardo R. Supply Planning Director Used the software for: 1-3 years ### "Optimización de inventarios en el mundo de la belleza" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 16, 2026 Ha sido una solución que nos habilita tomar decisiones más inteligentes para optimizar nuestros inventarios. Implementamos en el 2022 y desde ese momento hemos capitalizado varios beneficios y aún continuamos en proceso de adopción. Pros Potencia matemática para modelar problema de inventarios multieslabón incluyendo parámetros probabilisticos Cons Podrían mejorar en la experiencia de scenario planning, para crear escenarios más rápido y fácil. Debería darse un acompañamiento de expertos de TG para asegurar máxima adopción de la tecnología y sus capacidades, así como de las best practices de la disciplina de inventory planning and optimization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Supply Chain Senior Analyst Used the software for: 3-5 years ### "SO99 Facilitador de toma agil de Decisiones " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Muy buena herramienta para diseño de inventarios y propuestas de replenishment. Esperamos iniciar exploración del modulo de Forecast ya que inicialmente solo lo tenemos como input para los módulos de Fulfillment y replenishment Pros Es una herramienta que facilita replicar modelos de planeación y plantear un digital twins de operaciones complejas. Cons El planteamiento de escenarios What if con propuestas de cambio de red de abastecimiento, pueden ser complejos de modelar por la cantidad de tablas a afectar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gerente de Abastecimiento Used the software for: 1-3 years ### "Eficiencia en operación " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2026 El sistema ha facilitado mucho el control de los inventarios en diferentes puntos de la red a pesar de la complejidad de la misma. Redujendo las horas/hombre de operación en los distintos puntos de venta Pros Lá versatilidad del sistema para el manejo de redes de abastecimiento más complejas en donde se tienen muchos puntos de venta y diferentes centros de distribución con distintas limitaciones Cons Algunos reportes se podrían generar en formatos más sencillos, lo cual facilitaría el manejo de información general Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gerente Cadena de Suministro Used the software for: 3-5 years ### "Vamos por mas¡¡¡" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2026 En el último año la experiencia de servicio se ha incrementado positivamente y se han implementado mejoras para aumentar el impacto en el negocio. Los datos son consecuentes y aportan al desempeño esperado de la cadena de suministro. Pros 1\. Pronósticos altamente acertados. 2. Herramientas para colaboración entre áreas de alto impacto en eficiencia y asertividad. 3. Excelente soporte del equipo de proyecto, acompañamiento y relacionamiento de primer nivel. 4. Alta valoración por parte del equipo de Toolsgroup a la relación con Kinnox. Cons 1\. La personalización de los reportes y/o acceso a configurar pantallas es complejo. 2. La curva de aprendizaje es lenta. Se requiere bastante tiempo para desarrollar usuarios top en el manejo de la aplicación. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sara F. Demand planner Used the software for: 3-5 years ### "Key user since more than 10y" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2025 The tool has strong potential and cons could be solved by collaborating with customers generating valute for both Pros It covers all aspects of supply chain giving a full common picture. It pays attention both to strategic and operative tasks Cons User interface should be easier and faster, providing tools to analyze issues and identify corrections Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Demand Planning Used the software for: 1-3 years ### "Sorprendente" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 26, 2025 La mia esperienza con S099+ posso definirla più che positiva, è ormai il mio compagno di lavoro quotidiano. Mi aiuta a studiare il passato al fine di meglio prevedere la domanda futura. Mi supporta nell'analisi dell'effetto di attività promozionali, e quindi a gestire la variabilità degli eventi. Pros Tra gli aspetti positivi posso evidenziare la capacità di analizzare una grande quantità ed eterogeneità di dati e di resituire informazioni dalle meno alle più aggregate possibili. Trovo essenziale la sua capacità di interconnettere informazioni utili a funzioni ed uffici differenti. Cons Se dovessi identificare un aspetto negativo di questo software probabilmente penserei alla poca dinamicità e velocità nel passare da un report all'altro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Demand planner Used the software for: Less than 1 year ### "Ottimo alleato, non ancora perfetto" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 26, 2025 SO99 + mi permette di lavorare in maniera facile, veloce e intuitiva e apprezzo la sua semplicità anche se sicuramente alcune cose possono migliorare, come l'usabilità. Si tratta comunque di un perfetto alleato nel mondo operativo e lo uso quotidianamente. Pros Mi piace molto la funzionalità di SO99 + e la semplicità con cui è costruito, i dati sono abbastanza precisi ed è facile lavorarci. Cons A volte non è abbastanza intuitivo soprattutto nei nomi e nelle categorie. Capita che SO99+ si blocchi o non carichi con velocità. Il fatto che solo alcune utenze alla volta possano utilizzarlo è limitante. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.