# OpenText HighTail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenText HighTail Software - reviews, pricing plans, popular comparisons to other File Sharing products and more. Source: https://www.capterra.com/p/147183/Hightail --- # OpenText HighTail Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenText HighTail ## What is OpenText HighTail? Share and transfer large files, up to 25GB each, to anyone easily with Hightail. Features such as encryption, access code setting, recipient verification and expiration date configuration keeps your files secure, while notifications ensure your files have been delivered. You can also collect files from guests with our Uplink add-on, a personalized URL for others to transfer files to you without needing an account. Hightail is the simple file sharing solution for both you and your recipients. ## What is OpenText HighTail used for? [File Sharing](https://www.capterra.com/file-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 290 user reviews Reviews sentiment Positive 87% Neutral 4% Negative 8% Pros & cons Intuitive and simple workflow Versatile file sharing platform Email notification and formatting issues Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenText HighTail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=OpenText HighTail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenText HighTail 4.4 (290) VS. [4.7 (24,125)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (277) Ease Of Use 4.6 (28,396) Value For Money 4.4 (224) Value For Money 4.5 (20,533) Customer Service 4.3 (188) Customer Service 4.4 (18,530) ## OpenText HighTail alternatives [4.4 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,059)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (13,590)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (3,518)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147183/Hightail/alternatives/) ## FAQs about OpenText HighTail Overview ### What problems does OpenText HighTail solve? OpenText HighTail solves oversized file delivery, insecure email attachments, and scattered client feedback by letting teams send huge media, audio, design, and engineering files through secure links with download tracking, passwords, and expiration controls. Creative teams, agencies, legal staff, and client-facing project managers benefit most from its simple spaces and fast approvals. Answer based on 199 reviews Overview ### Which roles and teams benefit most from OpenText HighTail? OpenText HighTail is most used by creative teams, agency leaders, and small business owners who need fast file sharing, client reviews, and approval workflows. Designers, photographers, and producers use it to deliver large media assets, while executives, managers, and paralegals rely on it for secure collaboration and organized feedback. Answer based on 263 reviews Overview ### What company size and industries is OpenText HighTail built for? OpenText HighTail is built primarily for small businesses, which make up 88% of reviewers, and for marketing and advertising teams, tied at 8% with photography. Its file sharing, transfer, and collaboration tools also fit creative work in entertainment, which accounts for 7% of reviewers, with limited use among midsize and enterprise companies. Answer based on 290 reviews Features and Usability ### What are the key features of OpenText HighTail? OpenText HighTail includes core file transfer features like large file sending, file sharing, bulk uploading, and download tracking. Differentiating features include Spaces for project-based organization, password protection, link expiration, and role-based access controls. It also supports comments, annotations, and email integration for client review and delivery workflows. Answer based on 121 reviews Pricing ### How much does it cost and what fees or limitations are included? OpenText HighTail starts at $12/month for the Pro plan, billed annually, with Teams at 24/user/month and Business at 36/user/month. A free version and free trial are available. Reviewers often call the pricing reasonable and cost effective, though some smaller or occasional users say paid plans feel expensive long term. Answer based on 53 reviews Integrations ### Which third-party tools and platforms does OpenText HighTail integrate with? OpenText HighTail integrates with 10 third-party tools and platforms, including file storage, productivity, and business systems such as Adobe Illustrator, Box, Documentum xCP, Dropbox Business, Google Drive, Microsoft Outlook, NetSuite CRM, OneDrive, Salesforce Platform, and SharePoint. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does OpenText HighTail offer? OpenText HighTail provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover broader feature overviews, and documentation and videos offer self-paced reference materials for setup and use. Answer based on 1 reviews Getting Started and Support ### What customer support options does OpenText HighTail offer, and how do users rate the experience? OpenText HighTail offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. User experience with support is mixed: some describe fast, helpful responses and effective phone assistance, while others report unanswered messages, long follow-ups, billing frustrations, and difficulty getting issues resolved during product changes. Answer based on 44 reviews Security ### How does OpenText HighTail handle data security and access control? OpenText HighTail uses password protection, expiration dates, recipient verification, download receipts, and tracking of who accessed files and when. Reviewers also mention encrypted files, secure link sharing, controlled access, and keeping signed documents on Hightail servers. Some note security options are limited on free plans, access can confuse recipients, and custom encryption keys are unavailable. Answer based on 36 reviews ## Pros and Cons Intuitive and simple workflow 92% positive reviews out of 50 Most reviewers describe ease of use as a key benefit, highlighting fast setup and minimal learning curve. Email notification and formatting issues 61% negative reviews out of 38 Most users comment email sending causes confusion, lacks formatting, and complicates sharing links with multiple recipients. Versatile file sharing platform 96% positive reviews out of 49 Most users report file sharing is straightforward, supporting collaboration, tracking, and easy access for recipients. Efficient large file transfers 100% positive reviews out of 24 Most reviewers find large files can be sent quickly and reliably to clients, saving significant time. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. File Sharing 5.0 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Collaboration Tools 4.8 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Encryption 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security File Transfer 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Move files across different systems or networks Mobile Access 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems OpenText HighTail 40 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Online forums/groups where users can ask questions, share ideas, best practices, etc. Scan, move or upload electronic files within the software's repository Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Convert data into a code for security Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Search for specific words or phrases within a document or database Communicate using messages within the system Access software remotely via mobile devices Access the system via a mobile application Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Plan and coordinate all the resources, costs and time needed to execute assignments Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.4 (272) 4.4 Based on 272 reviews ## Pricing Value for money 4.4 (224) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/147183/Hightail/pricing/) Lite $0.00 It includes: - 2gb Storage - For Sharing Smaller Files - Upload Files up to 100mb Pro $12.00 Flat Rate,Per Month It includes: - Share Larger Files With Additional Security Settings - Unlimited Storage - Upload Files up to 25gb Teams $24.00 Per User,Per Month It includes: - Built for Small Team Collaboration - Unlimited Storage - Upload Files up to 50gb Business $36.00 Per User,Per Month It includes: - Advanced Collaboration for the Whole Company - Unlimited Storage - Upload Files up to 500gb Value for money 4.4 (224) 4.4 Based on 224 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (188) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (188) 4.3 Based on 188 reviews ## User reviews Overall rating 4.4 Based on 290 reviews Filter by rating 5(197) 4(56) 3(13) 2(11) 1(13) Mentioned topic Sorted by most recent AU Anonymous User Digital asset manager Entertainment ### "High-Tail it Out of There!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 15, 2025 Overall, Hightail was an OK experience, with solid small-time asset transfers and an easy user interface, but when it came down to crunch time, it felt tiny in comparison to more robust programs, or a "quick fix" in file management. Pros I liked Hightail's design, service, and storage/transfer capabilities, in addition to my using it as a backup or alternate to other programs; Hightail is reliable in this capacity, and I generally felt confident in using it--whether sending out or receiving. Cons Hightail did not work well with my Internet speeds, and felt slow and even cumbersome at times. It also felt limiting in the amount of data I could transfer, and seemed to be for quicker or smaller packages. There was also some confusion over email access via Hightail when dealing with certain clients who used it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kalpit G. CEO Information Technology and Services ### "Hightail-Send your Data tail anywhere you want" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 13, 2025 The overall Experience was Good and I was able to share the large size files to others and the collaboration features are also good and you can also track your files and know when they were opened or downloaded. Pros The thing I like most about Hightail is its feature to send files anywhere and we can send large media files without any restriction on the size of files we can send. Cons The thing I don't like is that download and upload speed is sometime super slow which is a problem when sharing large size files Switched from [Box](https://www.capterra.com/p/148766/Box/) [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Hightail has more features and also provided many collaboration features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lauren C. Orenda Marketing and Advertising ### "Simple, Easy-to-Use File Transfer Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 15, 2024 DOn't know why they changed the name from You Send It. Pros Hightail is so simple. Just drag and drop files of any size to send a link for the recipient to open the file. Cons There might be a better way to convey it on the receiving end - the recipient gets and email that says "John has sent you a file". With all the spamming these days, you have to take the extra step to let them know it's for real. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Austin D. Digital Marketing Mining & Metals ### "Easy for photo storage " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 14, 2023 Pros We use hightail a lot. For our photos, brand standards, or even when we need to send files/images/videos to someone else on the team. File size can be too large to send in an email, this is where Hightail comes in clutch. Cons I have not found any con with hightail in the 5-years I have been using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Benjie K. CFO Music ### "Send large files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 21, 2023 Overall, Hightail has been as advertised. It does the basics we need. Pros Hightail makes it easy to send large files. We have several files that we need to share when new staff joins our team. It is easy to use. Cons The user interface could be a little more user friendly. It is fairly basic, which is fine for our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM robert m. Sr. Full Stack Developer Marketing and Advertising ### "Intuitivo y Eficiente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 9, 2022 Pros Me ha gustado mucho la interface. Es bien intuitiva y facil de usar. En la industria de diseño, animacion y programacion, compartir archivos de gran tamaño es una tarea cotidiana. Este software es perfecto para ello. Cons Las pocas veces que he necesitado soporte tecnico, no ha estado a la altura. Pero son pocas veces ya que el software en si es muy intuitivo y sencillo de usar Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Reasons for choosing OpenText HighTail En principio solo porque un colega me lo recomendo. Creo que tenia otro nombre antes de llamarse hightail. Pero luego habiendo utilizado las otras plataformas, que son muy buenas tambien, sobre todo Dropbox, pero Hightal ha porbado ser la mas intuitiva y sencilla de usar en mi opinion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mark C. President Entertainment ### "Good value in file storage and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 30, 2022 Overall this is a great value in fil and project management. Pros I like how you can organize projects in various formats to suit the project Cons Sometimes, some people can't use the software but that is rare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Paul B. President Writing and Editing ### "Product with an identity crisis" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 14, 2022 I have no real experience to report. Clunky software where there are other better tools to achieve the same outcome. Pros When it was YouSendIt, it all seemed easier. I don't even know why. But then, it turned into Hightail, which made no sense to my small ad agency that used it. All we needed was the ability to file share easily, cheaply and quickly. Instead, like every appliance and software, you added feature sets that I suspect most companies never used or needed. With that, came complexity and cost. Think Snip Tool -- so simple, so easy top use, so fast. Now, when a client sends a Hightail, Google Doc, etc., I decline the file. Just send me a Zip, Word or PDF file. Cons Lousy branding, complicated to use, user unfriendly, too secure and a general pain in the neck. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tanim A. Marketing Expert Internet ### "Probably the best I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Pros It’s pretty easy to use, have good user interface. It allows to share massive files. Cons Nothing much really. They have a data cap which bothers me sometimes, but I can very well understand that's necessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Game Designer Graphic Design ### "Useful, But There Are Better Alternatives" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 November 23, 2021 The biggest draw for Hightail to me is the ability to upload and share multiple large files with specific people by sorting them into separate projects. The ability to sync with my OneDrive makes it easy for me to upload files from my computer as I'm already using OneDrive in my workflow. The biggest drawback, however, is the price. Unless you're a power user, you can definitely find cheaper alternatives that provides similar level of features. Pros Ability to upload, store and share multiple large files, you can also sort them into projects so its easy to handle more than one projects at the same time. It also syncs from OneDrive and DropBox, which can be useful if you use those services. Cons For its price, unless you're a power user, chances are you'll find better alternatives. It's higher tiered plans are very competitive, and while the same can be said for its cheaper tiers, you may find that it isn't as worth it as what other services offer, which is the case for me. There also appears to be an issue where the email notifications to recipients often end up not being delivered based on my experience, which is a minor issue when dealing with low volume usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147183/Hightail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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