# Page 7 | OpenText HighTail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is OpenText HighTail the right File Sharing solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147183/Hightail/reviews

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OpenText HighTail

4.4 (290)

[View alternatives](https://www.capterra.com/p/147183/Hightail/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of OpenText HighTail

## Showing most helpful reviews

Showing 151-175 of 290 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Roby B.  
Owner • Producer • Director  
Media Production  
Used the software for: 2+ years

### "It works!"

July 8, 2019

4.0

It allows me to upload preview video files for client review and then delivery of the final product once approved. Usually these files are less than 1GB; 1920x1080p mp4 HD video in stereo.

Pros

It works as advertised. Good feature set.

Cons

Does not allow the uploading of a FOLDER, i.e. a batch of still photos.

Reason for choosing OpenText HighTail

Ease of use over Dropbox. More control over how client views.

Review Source

VR

Verified Reviewer  
Executive Vice President & Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "File Transfer Made Easy"

May 2, 2019

5.0

Pros

File transfers aren't really that difficult, but finding a service that lets you transfer larger files can be difficult. For that, Hightail is the right choice.

Cons

It does what it says it's supposed to do, so I can't complain. When I need to transfer a large file, I choose Hightail.

Review Source

Maria G.  
Product Designer  
Internet  
Used the software for: Less than 6 months

### "Has Potential - But Spaces is Confusing"

August 31, 2018

2.0

Pros

I like the design for the site. It's relatively easy to navigate and the dark user interface theme definitely adds a layer of elegance that is visually appealing. Being able to share my files directly from the site itself also means less tabs I have to open, so the sharing tool has been a pretty neat tool when it comes to collaboration.

Cons

I've tried using the macOS extension for folder syncing, however it was not available for my subscription type any longer. Folders have since migrated to spaces, so it's been a real inconvenience to not be able to use the desktop app anymore.

Review Source

AF

Alicia F.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Never Used it"

August 20, 2019

1.0

I am so disappointed. This software was used by an employee over 6 years ago, and never once received as much as an invoice, check in email, or any email for that matter. They have been charging my company for 6 years on an inactive email account. They should have much better checks and balances.

Pros

We never used it so we can't speak of any pros.

Cons

Lack of communication, we didn't get any statements/ invoices....

Review Source

Courtney C.  
Staff Writer, TheBoot.com  
Entertainment  
Used the software for: 1-2 years

### "AssetLibrary"

August 1, 2019

5.0

My experience has been good. No problems or issues. User friendly.

Pros

Hightail is great way to keep track of assets and to be able to send larger files to people outside of an organization. It is great to have all assets stored in one location and to be able to generate links from that location.

Cons

None! My files get where they need to go and my files are safely stored. This is a great option for sending things outside of an organization.

Review Source

RC

Ryan C.  
System Tech.  
Information Technology and Services  
Used the software for: 1-2 years

### "Hightail for sending large files securely"

May 17, 2019

4.0

Pros

I have used Hightail over the years. Formerly known as yousendit. Hightail allows you to upload files and send them securely. The features are similar to any service that sends files for you. You can upload 100 MB at a time up to 2 GB for free. Plans start after that for a paid account. The GUI is nice and streamlined and a collaborative are is a nice touch for teamwork.

Cons

There are other options out there that seem to be more integrated, but for sending a file for free it is a nice option.

Review Source

CG

Cary G.  
Creative Resource Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Software Thoughts"

February 4, 2019

4.0

Pros

Hightail is very user-friendly. Very little training necessary.

Cons

New features sometimes make you change the existing user-experience / user-behavior.

Review Source

NH

Niven H.  
Freelance Film Editor  
Entertainment  
Used the software for: 2+ years

### "Great for sharing big files"

July 8, 2019

5.0

Being a Film and TV editor, it beats all the competition with the ability to host very large quicktimes. I love it.

Pros

I love the Hightail Spaces, it makes sharing a group of files much more user friendly for clients.

Cons

I wish we could choose the thumbnail image for quicktimes. It's a shame it's just automatically chosen for us.

Review Source

Ron S.  
President  
Education Management  
Used the software for: 2+ years

### "My Use of Hightail"

January 31, 2019

5.0

We have had no problems and the product satisfies our needs.

Pros

I started with You Send It and need to be able to send large files to colleagues. This product was good to start and has evolved into a nice tool for us.

Cons

I can't think if anything. That is why this is so short.

Review Source

LN

Luiza N.  
Office Manager  
Printing  
Used the software for: 2+ years

### "Great solution"

January 30, 2019

5.0

Pros

Easy to use, customers do not have to have an account to use it, its totally accessible.

Cons

i cannot think of cons, all works for me.

Review Source

BK

Betska K.  
Co-President  
Management Consulting  
Used the software for: 2+ years

### "Hightail Delivers"

July 8, 2019

5.0

I like Hightail because it is very simple to use. And it is fast. I rarely encounter challenges with the exception of the iPhone issue.

Pros

What I like the most is the simplicity of the software and that I can use it from my phone.

Cons

Sometimes when I am trying to send videos from my iPhone, Hightail appears to be stuck. Sometimes I need to try 2-3 times.

Review Source

VR

Verified Reviewer  
Senior Account Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "file sharing"

October 31, 2019

5.0

overall hightail satisfies our need for file sharing in such an easy and user friendly fashion

Pros

my team uses hightail for sharing large files with clients and for organzing with our team that can not access our server (overseas) it's super easy to use and uploads very quickly

Cons

really no complaints. im not sure if there is a time out period when links stop working, but that would be one thing to keep an eye out for

Review Source

Jon K.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Business Sharing Made Easy"

January 29, 2019

5.0

Sharing presentations remotely with clients and staff is mission critical. Hightail makes the process simple and intuitive. Also, saves significant cost and time not commuting to client locations.

Pros

It is easy to use, and very intuitive. X

Cons

Nothing it works as promised. Yada Yada Yada

Review Source

WJ

William J.  
Owner  
Photography  
Used the software for: 2+ years

### "Hightail: A Can't-Do-Without"

July 16, 2019

5.0

I send digital images to my Editors. Each image is about 20MB and a dispatch of images can be as large as 600MB. Email can't do it. Recently I had a rush job. I was in South Dakota, my editor in Wales, and we were on deadline. Images and text were delivered quickly and with ultimate reliability. All other dispatches around the world have been trouble free.

Pros

It is extremely easy to use and fast to prepare a dispatch. It has been totally reliable. It allows me to track dispatches. My customers have never had a problem downloading.

Cons

I love the software. The only issue is internet speed. I send large images; without enough bandwith, images may be slow to upload. That isn't Hightail's fault.

Review Source

KG

Kathy G.  
video work  
Motion Pictures and Film  
Used the software for: 2+ years

### "hightail saves me every week"

January 29, 2019

5.0

I have used hightail for years and it feels like it is my special secret, although i would gladly share with anyone who wants a convenient and dependable, private system to send a receive film or documents

Pros

I can easily get a product to another person without extra steps. The program is so so easy to use. The price has been outstanding. for incoming footage or docs...if not sent on hightail, i wished they had been sent via hightail....

Cons

There is no downside to the software, my problem is more with my server.

Review Source

DW

Dylan W.  
creative director  
Marketing and Advertising  
Used the software for: 2+ years

### "Better when it was yousendit!"

September 10, 2019

3.0

Pros

It was simple and meant for its purpose.

Cons

The branding change and the impetus to be more than what I needed.

Review Source

GZ

Greg Z.  
Director  
Entertainment  
Used the software for: 2+ years

### "Really Enjoy and Use Hightail"

July 8, 2019

5.0

From the moment I started using it I quickly got rid of Dropbox and the other services and haven't looked back. It just works and is very reliable.

Pros

The ease of moving files in and out of the hightail cloud.

Cons

I would like more customization. Reoder how my files appear by dragging them.

Review Source

DU

Daniel U.  
Systems Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "My experience has been great. This program has one major goal, and it executes it perfectly. "

December 14, 2017

5.0

I'm able to send large size files without issue. I can do it from the web, mobile app, or Outlook without issue.

Pros

It's easy to use. In our fast paced environment, we need tools like this that require little effort to use. I love how there is a mobile app as well as plugins to Outlook.

Review Source

PK

P.M. K.  
Creative Director  
Publishing  
Used the software for: 2+ years

### "Great Product"

September 5, 2019

4.0

Easily share large files quickly and efficiently.

Pros

This is great for transferring large files. It’s a secure way to deliver files and easy for anyone to use.

Cons

There was nothing that I needed that wasn’t delivered by Hightail. Some clients were not familiar with it.

Review Source

MS

Michael S.  
Video Editor  
Media Production  
Used the software for: 2+ years

### "Dependable and fast way to deliver files."

May 21, 2019

5.0

I used Hightail to send video files and various digital assets back and forth for clients and between a creative team.

Pros

Fast. Easy to Use. Dependable. Works well for multiple files or one. Option to archive files.

Cons

Nothing. It is a great tool and one of the best ways to share files.

Review Source

CC

Crystal C.  
Production Accountant  
Media Production  
Used the software for: 1-2 years

### "File Sharing software"

August 13, 2020

4.0

Over all pretty good file sharing software. Use it for at least one client.

Pros

Very easy to share flies including video and pictures. That is what we use it for. To send product videos shot by us to our clients. They can then comment on fixes and we can send files back and forth. Pretty cheap compared to other software.

Cons

The biggest issue I have with Hightail is the ability to get a receipt for payment each month. It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.Only one client really uses it as there is other better software out there that is more expensive.

Review Source

CG

Chuck G.  
Business Development  
Machinery  
Used the software for: 2+ years

### "Best way to share large files for free!"

October 17, 2019

5.0

Pros

I can send large files to people securely with little effort. I don't need to send large often so I use the free version and it fulfills all my needs regarding document management at this time.

Cons

luckily I'm able to get by with the free version because the price structure is a bit too high.

Review Source

LG

Linda G.  
owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Use it weekly"

July 8, 2019

5.0

makes sending large files a breeze and one of the only services that is not blocked by my largest client

Pros

It is super easy to use and quick. I sent files to my designers and client and everyone can download easiy.

Cons

I miss my desktop app. does this still exist. can I download?

Review Source

TR

Tracy R.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Love the service"

July 8, 2019

5.0

Easily able to transfer large volume docs to opposing party and clients. I have only once had someone tell me they could not get documents because they needed a code. Not sure why, I did not put a code on it. But other than that everything has been very smooth.

Pros

Product is user-friendly. I have had trouble with other software that would lead to frustration. Not once with Hightail.

Cons

No cons, I don't have any complaints whatsoever.

Review Source

NV

Nathan V.  
Designer  
Printing  
Used the software for: 2+ years

### "Great for Filesharing"

September 6, 2019

5.0

Hightail has allowed us to receive large files from clients.

Pros

Hightail is a great means of sharing large files with clients. The hasslefree experience really streamlines the proofing process.

Cons

I have no complaints about Hightail. It's a great tool for sharing files that are too big to be sent via email.

Review Source

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