# Page 9 | OpenText HighTail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is OpenText HighTail the right File Sharing solution for you? Explore 290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147183/Hightail/reviews

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OpenText HighTail

4.4 (290)

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Last updated March 13th, 2026

# Page 9 - Reviews of OpenText HighTail

## Showing most helpful reviews

Showing 201-225 of 290 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sanjeela A.  
Graphic Artist  
Printing  
Used the software for: 1-2 years

### "Use for sending files"

August 19, 2019

5.0

Pros

As a freelance graphic designer always looking for an easier way to send and receive files. for me I use the free version, But my clients who wanted to keep files longer, Hightail provides simple easy solutions.

Cons

I hate that I have to sign up for free, if its free it should be no signup required.

Review Source

PD

Paul D.  
Artistic Director  
Performing Arts  
Used the software for: 2+ years

### "Solves the problem of huge file transfers to colleagues"

July 8, 2019

5.0

We are very pleased with Hightail because we can share large files and large quantities of files quickly and easily.

Pros

We regularly need to exchange folders of large quantities of photos, videos and audio files in our performing arts work. Hightail makes this process very simple and cost effective and flexible

Cons

It doesn't access my address book as far as I can tell, so I have to type in individual e-mail addresses when setting up a new recipient (but after that, it remembers who I've sent files to in the past).

Reason for choosing OpenText HighTail

Recommendations of colleagues.

Review Source

KR

Koryn R.  
President  
Arts and Crafts  
Used the software for: 2+ years

### "Love the product"

July 8, 2019

5.0

Love it so much better than other transfer systems

Pros

Hightail is the perfect way to send large drawings and engineering files

Cons

Nothing we love this software for our studio and us it often.

Review Source

RL

ROSS L.  
Manager  
Photography  
Used the software for: 2+ years

### "File Transferring made easy"

July 18, 2019

4.0

Pros

I like how end clients can preview what is being sent to them prior to making a download.

Cons

I don't like how the process of uploading seems to take longer than other sites.

Review Source

VR

Verified Reviewer  
Project Manager  
Translation and Localization  
Used the software for: 6-12 months

### "Fast and simple file sharing"

April 9, 2019

5.0

Sending large and secure files through email is an important part of my job, and Hightail offers me a very inexpensive way to do that!

Pros

This provides a nice way to securely send files that shouldn't be sent by email, as well as the ability to send files that are too large for email. It's also nice that you can verify receipt/download of your files as well if you'd like to by adding a password or expiration date.

Cons

There honestly isn't anything that I dislike about the software. It's simple and easy to use.

Review Source

MP

Mark P.  
Principal  
Consumer Goods  
Used the software for: 1-2 years

### "Hightail Is An Effective Tool"

September 22, 2020

5.0

A client suggested I use Hightail to receive massive files from him. I downloaded it and it worked without fail. I also use Dropbox, but Hightail seems much more focused.

Pros

Enables transfer of massive files between users. Makes remote work easier and once you set it up runs seamlessly.

Cons

I wonder if there are features that I am not using that can be put to good use (I'm primarily using file transfer)

Review Source

JB

Jane B.  
President  
Education Management  
Used the software for: 2+ years

### "Easier interface for me than Dropbox."

January 30, 2019

5.0

I'm a writer and almost all of most of my business files are small. I mostly use Hightail to share videos, which I don't take often, but it's been absolutely seamless for that.

Pros

Ease of use. Straight forward. Just type in an email address, write a note if you want, and drop in your file.

Cons

No complaints. I'm edging toward retirement so I'm mostly using it socially, and don't need it very often, so per use can get a bit expensive for me.

Review Source

BW

Barbara W.  
epidemiologist/medical writer  
Biotechnology  
Used the software for: 2+ years

### "Secure, easy file transfer"

January 30, 2019

5.0

I feel safe sending password protected files and I'm delighted that I have options like verifying the recipient and confirmation of recipients' receipt of files.

Pros

This user-friendly software is reliable and secure and has never failed me - I've been using it for anearly decade and it has never failed me.

Cons

There's nothing I dislike about this software - it performs consistently well!

Review Source

MP

Morrie P.  
Owner  
Printing  
Used the software for: 2+ years

### "A Great Service"

January 29, 2019

5.0

Having the our corporate image branded on our FTP service is very nice. It is easy for the client to send files and easy for us to retrieve them.

Pros

The interface for my clients is super easy to use. This is very important for us as some clients do not want to sign up for a ftp service to send files.

Cons

We are very happy with the service and interface. So there are no cons for us.

Review Source

SM

SHANNON M.  
Entertainer  
Entertainment  
Used the software for: 1-2 years

### "Absolutely the best"

July 8, 2019

5.0

Hightail simplifies what was once the complicated and stressful process of getting audition tapes to my representatives and casting directors.

Pros

\- Upload speed - no limits on file size - affordable

Cons

I don’t have any cons as of yet. I’d be curious about the future of the app.

Review Source

JM

Jennifer M.  
General Manager  
E-Learning  
Used the software for: 2+ years

### "Hightail"

December 4, 2018

4.0

Pros

We use this from a delivery perspective in sending files. From this perspective it works very efficiently with very little problems.

Cons

Do not use this enough to have any issues at all.

Review Source

AR

Amber R.  
Director + Photogapher  
Photography  
Used the software for: 2+ years

### "Loyal customer"

January 29, 2019

5.0

To have one place to work from including having clients send me content, is what has kept me loyal the past several years.

Pros

I love that all of the content that I have uploaded throughout the years is still there should I or a client need to access it. The level of reliability is essential in our industry.

Cons

I don't feel it is as user friendly via mobile devises.

Review Source

PL

Paul L.  
Graphic artist  
Sports  
Used the software for: 2+ years

### "Best ever!"

July 8, 2019

5.0

Prior to Hightail I relied on email and ftp to send files to publications I use for promoting my wife's showdogs. First, email has total file size limits - no such hassle with Hightail. Second, ftp was often problematic and always a bit difficult to use. The Hightail interface makes sending files simple and straightforward.

Pros

I have been transmitting images and copy to publishers for over 10 years using Hightail. It has always performed perfectly. Never any problems. Seamless, easy to use and reliable.

Cons

I cannot say I have any "cons" about Hightail

Review Source

TW

Tana W.  
Legal Administrator  
Law Practice  
Used the software for: 2+ years

### "TOP NOTCH SERVICE"

January 29, 2019

5.0

I've been using Hightail for a couple of years now and I have NEVER once had a problem with the service and most importantly I've never had a client have any issues whatsoever. That is VERY important in my field.

Pros

It's easy to use and I can get the job done very very fast.

Cons

There is nothing that I can say on this one. I like everything about it.

Review Source

DD

DONNA D.  
owner  
Publishing  
Used the software for: 2+ years

### "Thanks!"

January 29, 2019

5.0

As noted above, forwarding of high resolution photos from my sources and forwarding those photos to my editor has been extremely valuable for me, saving time, as well as wear and tear on my nerves!

Pros

I am so happy to have this software. I write articles for a technical magazine and need to send high resolution photos with my copy. Without Hightail this would take me forever, as I live in a rural area and the internet (while reliable) is a bit slow. So Thanks!, Hightail Further, I can send a link to my Hightail dropbox to my sources, so they can easily send the photos to me. Works so well :)

Cons

I can't think of anything I don't like. Hightail has always worked very well for me.

Review Source

RF

Richard F.  
Owner  
Think Tanks  
Used the software for: 2+ years

### "Going downhill"

January 29, 2019

4.0

Pros

It delivers my files. Performs as expected.

Cons

No app for my Mac as I originally started with. After the acquisition there was a lapse of service. Mail to customer service went unanswered. Screens are not intuitive and I find it awkward to get done what I originally signed up for - send large files quickly and easily.

Review Source

RO

Ruby O.  
Director  
Graphic Design  
Used the software for: 2+ years

### "Excellent Product"

January 30, 2019

5.0

We use Hightail to send extremely large files to our printers - files we used to have to send on disc or thumbdrive. This is so much easier and faster.

Pros

Very easy to use, and transports large files effortlessly.

Cons

There is nothing to dislike, everytime we use Hightail, it does exactly what it says on the tin.

Review Source

JG

Jason G.  
Partner  
Printing  
Used the software for: 1-2 years

### "Hightail User"

July 24, 2019

5.0

Pros

The best part of this product is the ability to create a custom link that allows my customer to see that they are sending their files to me, also fast transfers

Cons

Nothing really, pretty easy to use software and a fair price point

Review Source

HS

Hannah S.  
Graphic Designer  
  
Used the software for: 2+ years

### "Hightail is my go-to for file sharing"

December 6, 2016

5.0

Hightail is my go-to when it comes to quick and easy file sharing. Often, I have to send projects that are large in file size and won't send over an email and rarely can I send them over another FTP site. With a few clicks of a button, I'm able to send my files over to fellow employees or clients and they receive them with very little delay.

Review Source

JG

James G.  
Manager  
  
Used the software for: 2+ years

### "Performs well for my company's need!"

July 24, 2018

5.0

Pros

My company primarily uses Hightail for its base function - to send large files that cannot be attached via e-mail. For this purpose, it works great. I've never had a client complain about not being able to access or understand how to use the download link. The security settings allow for protection to ensure your link expires after a certain date as well.

Cons

The 'Spaces' feature hasn't taken off at my company so far, as we still opt to use the traditional share link. The ability to collaborate and share via that route doesn't seem as intuitive as the traditional way of sharing large files.

Review Source

GH

Greg H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Hightail saves the day"

July 8, 2019

5.0

I love the amount of options I am given when sharing files with clients

Pros

Size of files one can upload. The speed of uploading and that clients can download from an email notice. Very seamless when working with non-techie clients

Cons

I have not been able to find a desktop app I can just drag files onto to start a transfer.

Reason for choosing OpenText HighTail

I like Hightail's interface and price point.

Review Source

Darren B.  
  
Motion Pictures and Film  
Used the software for:

### "250kb/s download for a 6gig file are you Serious"

April 13, 2015

1.0

If only i could rate no stars.. Might as well have dial up 11 hrs to download a file ffs

Pros

I might as well go and eat for 11 hrs

Cons

Take a wild guess , Try wetransfer now thats a service .....

Review Source

LS

Laura S.  
Lifetouch International Yearbook Education Specialist  
Printing  
Used the software for: 2+ years

### "Love it!"

July 8, 2019

5.0

Hightail lets me send large files in mere moments. I use it all the time to share ideas and images with my customers and colleagues. It's quick to use and works very well.

Pros

Hightail is easy to use and works well all the time.

Cons

Nothing. It's excellent software to use when sending large files.

Reason for choosing OpenText HighTail

I knew Hightail from the days of "You Send It." I was very happy with "You Send It," so I kept using it when the name changed.

Review Source

David D.  
  
  
Used the software for: 6-12 months

### "null"

December 18, 2016

3.0

Review Source

AG

Alejandro G.  
Manager  
Construction  
Used the software for: 2+ years

### "Excellent tool"

January 30, 2019

5.0

It's amazing how fast you can share some big files.

Pros

Using Hightail for my business is a wonderful tool, allows me to share real big files and give me the opportunity to learn if the customer has downloaded it.

Cons

Have no comment in this issue, have no least points ton cover on.

Review Source

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