--- title: "Hemlane Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hemlane Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/147198/Hemlane/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Hemlane Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hemlane ## What is Hemlane? Hemlane is modern property management software that helps you run your rentals—from move-in to move-out. Hemlane automates leasing, rent collection, maintenance, and tenant communication so you can save time and stay in control. Hemlane connects with top listing sites, screens tenants with full credit and background checks, and supports digital leases and online payments. Hemlane also coordinates repairs 24/7 and makes it easy to message tenants, track issues, and get real-time updates. Hemlane is trusted by landlords, property managers, and brokerages. Users save up to 70% of their time and reduce vacancies to just 19 days. ## What is Hemlane used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 227 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $36.5 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Property Management Accounting / 2026 Do you work for Hemlane?[Manage this product listing](https://www.g2.com/products/hemlane-hemlane/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hemlane 4.8 (227) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $36.5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (227) Ease Of Use 4.6 (1,623) Value For Money 4.8 (217) Value For Money 4.6 (1,549) Customer Service 4.8 (223) Customer Service 4.7 (1,591) ## Hemlane alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (247)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147198/Hemlane/alternatives/) ## FAQs about Hemlane Overview ### What problems does Hemlane solve? Hemlane solves fragmented rental-management workflows by centralizing listing syndication, applicant screening, tenant onboarding, lease tracking, online rent collection, payment reminders, maintenance requests, vendor coordination, and property records. Self-managing landlords, remote real estate investors, small property management companies, and lean teams benefit from clearer tenant communication and visibility across multiple properties. Answer based on 196 reviews Overview ### Which roles and teams benefit most from Hemlane? Hemlane is most used by property owners, landlords, and real estate investors managing rental portfolios. Property managers and management teams rely on it to coordinate leasing, maintenance, tenant communication, and rent-related tasks. Realtors, brokers, and real estate executives use it to oversee properties, organize operational activity, and maintain visibility across rental operations. Answer based on 219 reviews Overview ### What company size and industries is Hemlane built for? Hemlane is designed for small real estate businesses, including landlords, brokerages, and property managers. Reviewers are 94% small businesses, while 74% work in real estate. It also has users in computer software (4%) and accounting (3%), with limited enterprise (4%) and midsize adoption (2%). Answer based on 227 reviews Features and Usability ### What are the key features of Hemlane? Hemlane includes core property management features for online payments, rent tracking, tenant portal communication, and payment processing, including recurring rent and reminders. It also supports credit checks and background screening for tenant placement, plus document management and lease management with electronic signatures, expiration alerts, and renewal tracking. Answer based on 37 reviews Pricing ### How much does it cost and what fees or limitations are included? Hemlane offers a Basic plan from $36.50 per month, combining a 34-dollar base fee with 2.50 per unit. A free version and free trial are available. Reviewers often describe pricing as affordable and scalable, though some consider the Complete package or per-unit costs expensive, particularly for lower-income housing. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does Hemlane integrate with? Hemlane integrates with 5 third-party platforms: Plaid and Stripe for payments, TransUnion Collections Management for collections, and Zillow Rental Manager and Zumper for rental listings. These connections cover payment processing, tenant screening and collections, and property marketing within the Hemlane platform. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hemlane? Hemlane offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that basic setup and day-to-day use require little training for many users, while new administrators may need more guidance on workflows, property uploads, and tenant communications. Responsive support and webinar-based training help teams address questions during adoption. Answer based on 11 reviews Getting Started and Support ### What customer support options does Hemlane offer, and how do users rate the experience? Hemlane offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support. Users commonly describe staff as knowledgeable, friendly, and quick to resolve questions, with useful onboarding guidance. Some users report delayed replies, unclear instructions, difficulty reaching support, and frustrations with availability outside regular hours. Answer based on 115 reviews Tenant management ### How does Hemlane help landlords manage tenants? Hemlane helps landlords manage tenant communication, onboarding, online rent payments, documents, and maintenance requests in one portal. Independent landlords and small property management teams value the direct tenant access and support options, while some users want a more capable landlord mobile app, bulk actions, and easier file sharing in messages. Answer based on 115 reviews ## Who uses Hemlane? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,750 Property Management reviews Not all Property Management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Hemlane includes **Rent Tracking** and **Online Payments**, giving property managers a way to monitor rent activity and collect payments digitally in one system. However, it does not include **Reservations Management**. Instead, it offers other highly rated features such as **Channel Management** (**59%**), **Accounting** (**54%**), and **Financial Reporting** (**51%**), which can help teams manage listings across platforms, track finances more accurately, and review property performance, helping businesses stay organized and make better operating decisions. Rent Tracking 4.7 (67) 91.04% of 67 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 4.6 (59) 88.14% of 59 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 4.2 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 4.6 (22) 77.27% of 22 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 4.5 (65) 86.15% of 65 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Lease Management 4.4 (42) 69.05% of 42 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Hemlane 90 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (225) 4.6 Based on 225 reviews ## Pricing Value for money 4.8 (217) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/147198/Hemlane/pricing/) Basic $36.50 Other,Per Month It includes: - 100% Control and Automation - All-in-One Online Platform for Leasing and Management - Application & Tenant Screening - Financials and Online Rent - Lease Tracking & Management - Maintenance & Repair - Rental Advertising Value for money 4.8 (217) 4.8 Based on 217 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (223) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (223) 4.8 Based on 223 reviews ## User reviews Overall rating 4.8 Based on 227 reviews Filter by rating 5(189) 4(31) 3(4) 2(0) 1(3) Mentioned topic Sorted by most recent Sundeep B. founder Accounting ### "Hemlane holds your money hostage" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 23, 2026 Unfortunately, my experience has been dominated by one major payment issue. A tenant made a payment while my account was still active on the free trial and the payment verification process had already started. The payment was not delivered to my bank, and Hemlane later told me it would remain suspended until I subscribed to a paid plan. I asked Hemlane to identify the specific contractual language allowing them to condition release of an already initiated payment on purchasing a subscription. Support referred me to Section 2.6 of their legal terms, but I have asked them to identify the specific language they are relying on because I could not find a clear provision addressing this situation. I don't have an issue with Hemlane charging for its software. My issue is having an existing tenant payment caught in the middle. Hemlane currently won't release it to me without a subscription and has told me they cannot refund it directly to the tenant either. I have escalated the matter and will update this review if it is resolved. Pros The overall concept is useful for landlords who want rent collection and property management in one system. The product was relatively straightforward to get started with during the trial. Cons My biggest issue has been payment handling. A tenant submitted a payment while my account was active and Hemlane started the payment verification process. More than a month later, I was told the payment would remain suspended unless I purchased a paid subscription. Hemlane also told me they could not simply refund the payment to the tenant. That has been an extremely frustrating experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jacob C. Co-Owner Real Estate ### "Hemlane: A Tech-Enabled Platform for Real Estate Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 Hemlane has earned the cost of their services by hiring the right people, providing the right technical capabilities, onboarding our tenants, and meeting with us periodically to ensure the delivery of their services are meeting our expectations. Overall, we give them high marks and believe with their continued commitment to customer feedback, investment in the platform's capabilities, it will continue to bring greater value to real estate investors and tenants. Pros Hemlane provides real estate investors with the perfect pairing of technology capabilities and outstanding people to support you and your tenants. The platform is best described as 'subscription model meets al la carte services'. By offering different tiers of service (at different price points), we were able to select what works well for our growing portfolio of LTRs. We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend more time growing our business and less time contacting service providers and remitting payments. Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on the phone, or via their mobile app. Cons While Hemlane has been responsive to and attentive to customer feedback when it comes to feature requests and enhancements, there are a couple of notable gaps that would significantly elevate their competitive advantage. 1 - There is currently not a user-friendly mobile app for landlords which would enable easier review of the investor's portfolio, key dashboards / metrics, and quick view of newly submitted maintenance requests (NOTE - one has been implemented for tenant experience). 2 - The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove the need for our current accounting platform. This current feature lacks robust reporting and visualizations of month over month / year over year tracking and filtering to enable greater analysis. Alternatives considered [Stessa](https://www.capterra.com/p/181042/Stessa/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing Hemlane Quality of product and maturity of capabilities within the platform; the people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pratik B. Manager Accounting ### "Easy to rent and manage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 10, 2026 All the features are excellent—from marketing tools to tenant onboarding, as well as the tenant help portal, work order management, and year‑end statements Pros The user interface is easy to navigate, more cost‑effective than other competitors, and highly beneficial for tenants. Cons Support is available through email or chat only, as phone support is not provided. In urgent situations involving a landlord or tenant, a Customer care phone number may be shared to help resolve the issue quickly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OW Ofir W. Coach Health, Wellness and Fitness ### "Past costumer " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 6, 2026 I used Hemlane a year ago and looking forward to try it again with a new property I have and hopefully I’ll have a great experience and continue using Hemlane Pros Usability ,and accuracy of data. The ability to be an out of state landlord. I have until now used a property management company. Cons I think Hemlane can be more affordable especially the complete version. Because the complete version, price wise is not far from using a regular property manager. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) Trying to be more hands and and to lower costs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Seulkee L. Product Lead Computer Software ### "New Norm of Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Very satisfied. I recommend it to any landlords. My rental property was in a different state and that wasn't even an issue. Pros I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life saver as it streamlined the entire process from advertising to communication with potential renters, background checking, maintenance setup, and all the way to payment setup. The fee is very reasonable too. I can't think of another alternative as I found the services by typical property management teams are extremely overpriced. Their customer service is super good and reliable. Especially, Lacey was very helpful, going extra mile explaining to me about some complex new features that I couldn't understand quickly. I would recommend Hemlane to anyone who's looking for an alternative to typical property management. This should be the new norm of property management! Cons Nothing at the moment. I didn't use their repair service coordination because I could handle it with my home warranty myself (only a few cases). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YC Yolanda C. Baby sitter Individual & Family Services ### "Good service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 The website is easy to use. I felt safe putting in personal information with there security features. Pros The customer service is great good value for money. The website has good features and good security when adding personal information. Cons I don't have any bad thing to say. It was mainly easy contacting customer service with my problem. The only bad thing I have to say is I waited longer than I wanted for a response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Adam K. Realtor Real Estate ### "Hemlane is Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Pros This is the best property management software that I have ever used, and the learning curve is very manageable. Cons The process for splitting payments can be a little clunky to setup, but the support helped walk me through everything Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) IT was not easy to use, and not easy to split payments Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mark G. Owner Public Relations and Communications ### "Good quality service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 5, 2026 Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important. Pros Requests are responded to in a timely fashion, and when you a renter that is extremely important to avoid frustration. Cons I can't really think of anything. I don't really know how I am supposed to express that in any other way? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC Ricardo C. Bueno Accounting ### "Normal eficaz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2026 Pagos rápidos servicio a través de la aplicación con los encargados del mantenimiento que acuden rapidísimo Pros Respuesta rápida cuando les mande mensajes siempre fue una respuesta inmediata para resolver cualquier problema Cons Nada todo bien gracias servicio a la orden para cuando lo necesite y en todo momento a toda hora de trabajo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CF Courtney F. Driver Consumer Goods ### "One stop apartment shop " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 19, 2026 Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs. Pros I appreciate how intuitive and user-friendly the platform is, as well as the breadth of features it offers. Hemlane makes it straightforward to document and track issues as they arise, with built-in time stamps and date records that create clear, organized documentation. This functionality helps ensure accuracy, accountability, and efficient communication when addressing property-related concerns. Cons I found the lack of weekend support is frustrating, as issues can arise outside regular business hours. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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