# Hemlane Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hemlane Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/147198/Hemlane/ --- # Hemlane Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hemlane ## What is Hemlane? Hemlane is modern property management software that helps you run your rentals—from move-in to move-out. Hemlane automates leasing, rent collection, maintenance, and tenant communication so you can save time and stay in control. Hemlane connects with top listing sites, screens tenants with full credit and background checks, and supports digital leases and online payments. Hemlane also coordinates repairs 24/7 and makes it easy to message tenants, track issues, and get real-time updates. Hemlane is trusted by landlords, property managers, and brokerages. Users save up to 70% of their time and reduce vacancies to just 19 days. ## What is Hemlane used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 226 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $36.5 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Property Management Accounting / 2026 Do you work for Hemlane?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hemlane.com&name=Hemlane) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hemlane 4.8 (226) VS. [4.8 (1,578)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $36.5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (226) Ease Of Use 4.6 (1,578) Value For Money 4.8 (216) Value For Money 4.6 (1,505) Customer Service 4.8 (222) Customer Service 4.7 (1,546) ## Hemlane alternatives [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147198/Hemlane/alternatives/) ## FAQs about Hemlane Overview ### What problems does Hemlane solve? Hemlane solves scattered property management workflows by centralizing rent collection, tenant communication, maintenance requests, leasing documents, applicant screening, and marketing in one dashboard. It reduces manual payment tracking, late-fee administration, and listing syndication work. Self-managing landlords, property managers, and small rental teams benefit most, especially when managing remote or growing portfolios. Answer based on 188 reviews Overview ### Which roles and teams benefit most from Hemlane? Hemlane is most used by property managers, landlords, real estate owners, and brokerage leaders who oversee rental operations. These roles rely on it to market listings, screen applicants, coordinate maintenance, collect rent, and track communication, while executives and investors use it to streamline oversight across multiple properties. Answer based on 218 reviews Overview ### What company size and industries is Hemlane built for? Hemlane is designed for landlords, brokerages, and property managers, with 94% of reviewers coming from small businesses and 74% from real estate. It also appears in enterprise settings at 4% and midsize businesses at 2%, with limited adoption in computer software at 4% and accounting at 3%. Answer based on 226 reviews Features and Usability ### What are the key features of Hemlane? Hemlane includes core property management features like tenant management, rent collection, lease tracking, and a dashboard for tasks and property status. Differentiating features include rental listing syndication, tenant screening, maintenance requests with work order management, and owner and tenant portals for payments, messaging, and document storage. Answer based on 114 reviews Pricing ### How much does it cost and what fees or limitations are included? Hemlane starts at $36.50/month for the Basic plan, priced as $34 base fee plus $2.50 per unit. A free version and free trial are available. Reviewers often call the pricing affordable and a strong value, though some wanted better mobile support and said higher-tier packages can feel expensive. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Hemlane integrate with? Hemlane integrates with 5 third-party platforms: Plaid and Stripe for payments, TransUnion Collections Management for collections, and Zillow Rental Manager and Zumper for rental listings. It also connects with ezLandlordForms for lease templates and addendums, giving property managers coverage across payments, screening, listings, and document workflows. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hemlane? Hemlane offers in-person training, live online sessions, webinars, documentation, and videos. Most teams can get started quickly, especially users handling basic setup, while admins or first-time property managers may need more time to learn workflows and feature details. Reviewers say support is responsive and helpful when questions come up. Answer based on 11 reviews Getting Started and Support ### What customer support options does Hemlane offer, and how do users rate the experience? Hemlane offers email/help desk, FAQ/forum, a knowledge base, phone support, chat, and a 24/7 live representative. Users often describe support as responsive, knowledgeable, and helpful during setup and troubleshooting, with quick follow-up and detailed guidance. Some users report unclear instructions, occasional delays, and difficulty reaching the right contact. Answer based on 114 reviews Tenant management ### How well does Hemlane handle tenant management? Hemlane handles tenant management well by combining communication, rent collection, maintenance requests, and tenant portals in one system. Landlords, small property managers, and remote owners often find daily tasks easier to track, though some mention clunky mobile browser use, limited phone support, and a few workflow gaps. Answer based on 114 reviews ## Who uses Hemlane? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 106 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 106 reviews Real Estate 40% Real Estate 40% Administrative 20% Entrepreneurs/ Owners 10% IT & Software Development 4% Others 26% Top industries Based on 106 reviews Real Estate 80% Accounting 7% Computer Software 5% Consumer Services 5% Other 3% ## Features AI summary Based on 4,664 Property Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Property Management software: - **Rent Tracking** (**65%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**57%**) Hemlane supports **Rent Tracking** and **Online Payments**, giving property managers a way to monitor rent activity and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other important features that reviewers also value, including **Accounting** (**54%**), **Tenant Portal** (**49%**), and **Transaction History** (**47%**). These features help businesses keep financial records organized, give tenants a central place to manage interactions, and track payment activity over time, helping teams stay on top of day-to-day property operations. Rent Tracking 4.7 (66) 92.42% of 66 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 4.7 (58) 89.66% of 58 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 4.2 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tenant Portal 4.5 (64) 85.94% of 64 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Transaction History 4.4 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Lease Management 4.4 (42) 69.05% of 42 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Hemlane 90 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Manage various distribution channels, build relations with channel partners, and track their performance Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Monitor and record expenses such as purchases or charges incurred Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers For realtors, real estate investors, property managers, and other real estate professionals. Specialized for organizations who focus on residential projects Centralized accounting record which tracks all financial transactions Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Receive data and information in real time Active reporting of data and metrics Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Managing renters, rent payments, maintenance workflows & documents. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. SaaS, web-based, online deployment Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.6 (224) 4.6 Based on 224 reviews ## Pricing Value for money 4.8 (216) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/147198/Hemlane/pricing/) Basic $36.50 Other,Per Month It includes: - 100% Control and Automation - All-in-One Online Platform for Leasing and Management - Application & Tenant Screening - Financials and Online Rent - Lease Tracking & Management - Maintenance & Repair - Rental Advertising Value for money 4.8 (216) 4.8 Based on 216 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (222) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (222) 4.8 Based on 222 reviews ## User reviews Overall rating 4.8 Based on 226 reviews Filter by rating 5(189) 4(31) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent JC Jacob C. Co-Owner Real Estate ### "Hemlane: A Tech-Enabled Platform for Real Estate Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 Hemlane has earned the cost of their services by hiring the right people, providing the right technical capabilities, onboarding our tenants, and meeting with us periodically to ensure the delivery of their services are meeting our expectations. Overall, we give them high marks and believe with their continued commitment to customer feedback, investment in the platform's capabilities, it will continue to bring greater value to real estate investors and tenants. Pros Hemlane provides real estate investors with the perfect pairing of technology capabilities and outstanding people to support you and your tenants. The platform is best described as 'subscription model meets al la carte services'. By offering different tiers of service (at different price points), we were able to select what works well for our growing portfolio of LTRs. We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend more time growing our business and less time contacting service providers and remitting payments. Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on the phone, or via their mobile app. Cons While Hemlane has been responsive to and attentive to customer feedback when it comes to feature requests and enhancements, there are a couple of notable gaps that would significantly elevate their competitive advantage. 1 - There is currently not a user-friendly mobile app for landlords which would enable easier review of the investor's portfolio, key dashboards / metrics, and quick view of newly submitted maintenance requests (NOTE - one has been implemented for tenant experience). 2 - The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove the need for our current accounting platform. This current feature lacks robust reporting and visualizations of month over month / year over year tracking and filtering to enable greater analysis. Alternatives considered [Stessa](https://www.capterra.com/p/181042/Stessa/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing Hemlane Quality of product and maturity of capabilities within the platform; the people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pratik B. Manager Accounting ### "Easy to rent and manage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 10, 2026 All the features are excellent—from marketing tools to tenant onboarding, as well as the tenant help portal, work order management, and year‑end statements Pros The user interface is easy to navigate, more cost‑effective than other competitors, and highly beneficial for tenants. Cons Support is available through email or chat only, as phone support is not provided. In urgent situations involving a landlord or tenant, a Customer care phone number may be shared to help resolve the issue quickly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OW Ofir W. Coach Health, Wellness and Fitness ### "Past costumer " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 6, 2026 I used Hemlane a year ago and looking forward to try it again with a new property I have and hopefully I’ll have a great experience and continue using Hemlane Pros Usability ,and accuracy of data. The ability to be an out of state landlord. I have until now used a property management company. Cons I think Hemlane can be more affordable especially the complete version. Because the complete version, price wise is not far from using a regular property manager. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) Trying to be more hands and and to lower costs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Seulkee L. Product Lead Computer Software ### "New Norm of Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Very satisfied. I recommend it to any landlords. My rental property was in a different state and that wasn't even an issue. Pros I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life saver as it streamlined the entire process from advertising to communication with potential renters, background checking, maintenance setup, and all the way to payment setup. The fee is very reasonable too. I can't think of another alternative as I found the services by typical property management teams are extremely overpriced. Their customer service is super good and reliable. Especially, Lacey was very helpful, going extra mile explaining to me about some complex new features that I couldn't understand quickly. I would recommend Hemlane to anyone who's looking for an alternative to typical property management. This should be the new norm of property management! Cons Nothing at the moment. I didn't use their repair service coordination because I could handle it with my home warranty myself (only a few cases). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YC Yolanda C. Baby sitter Individual & Family Services ### "Good service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 The website is easy to use. I felt safe putting in personal information with there security features. Pros The customer service is great good value for money. The website has good features and good security when adding personal information. Cons I don't have any bad thing to say. It was mainly easy contacting customer service with my problem. The only bad thing I have to say is I waited longer than I wanted for a response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Adam K. Realtor Real Estate ### "Hemlane is Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Pros This is the best property management software that I have ever used, and the learning curve is very manageable. Cons The process for splitting payments can be a little clunky to setup, but the support helped walk me through everything Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) IT was not easy to use, and not easy to split payments Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mark G. Owner Public Relations and Communications ### "Good quality service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 5, 2026 Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important. Pros Requests are responded to in a timely fashion, and when you a renter that is extremely important to avoid frustration. Cons I can't really think of anything. I don't really know how I am supposed to express that in any other way? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC Ricardo C. Bueno Accounting ### "Normal eficaz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2026 Pagos rápidos servicio a través de la aplicación con los encargados del mantenimiento que acuden rapidísimo Pros Respuesta rápida cuando les mande mensajes siempre fue una respuesta inmediata para resolver cualquier problema Cons Nada todo bien gracias servicio a la orden para cuando lo necesite y en todo momento a toda hora de trabajo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CF Courtney F. Driver Consumer Goods ### "One stop apartment shop " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 19, 2026 Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs. Pros I appreciate how intuitive and user-friendly the platform is, as well as the breadth of features it offers. Hemlane makes it straightforward to document and track issues as they arise, with built-in time stamps and date records that create clear, organized documentation. This functionality helps ensure accuracy, accountability, and efficient communication when addressing property-related concerns. Cons I found the lack of weekend support is frustrating, as issues can arise outside regular business hours. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Carlie R. Owner Arts and Crafts ### "Great experience applying, very helpful staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Good thus far. Happy with them Im the beginning process of applying. Didnt feel pressured or helpless with the application process. Pros Easy streamline process for applying. Felt like i wasn't just another dollar for them to earn. It made me feel human. Cons Had issues originally uploading documents. They helped me troubleshoot and now i have no further issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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