# Hemlane Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Hemlane Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Hemlane Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/147198/Hemlane --- # Hemlane Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 27, 2025 Written byOlivia Montgomery Olivia Montgomery Associate Principal Analyst Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloo... [See bio & all articles](https://www.capterra.com/resources/author/omontgomery/) Associate Principal Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Olivia Montgomery](https://www.capterra.com/resources/author/omontgomery/) Associate Principal Analyst Olivia Montgomery is an associate principal analyst at Capterra, covering program and project management with a focus on the strategic alignment of IT and operations to optimize digital transformation. Her expertise is featured in Forbes, Bloomberg, CIO Dive, and TechRepublic, as well as in podcasts, such as The Digital Project Manager. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hemlane Hemlane Overview: ### Key takeaways Insights from verified Capterra reviews Hemlane is a property management platform used mainly by small real estate businesses to manage leases, rent collection, and tenant communication. Users highlight its intuitive rent tracking and online payment tools, while some cite limited financial reporting. Hemlane offers a mobile-optimized experience instead of a native app and recently added automated late fee enforcement. ### Our verdict Hemlane suits small landlords who want to automate rent collection and tenant communication without hiring a full-time manager. Its pricing appeals to startups, but buyers should expect trade-offs in financial reporting and accounting depth. While the platform is mobile-optimized, the absence of a native app and occasional user interface (UX) friction may affect fast-paced workflows. Top alternative Featured Overall rating Based on 225 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $36.5 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hemlane?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hemlane.com&name=Hemlane) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hemlane 4.8 (225) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $36.5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (225) Ease Of Use 4.6 (1,524) Value For Money 4.8 (215) Value For Money 4.6 (1,456) Customer Service 4.8 (221) Customer Service 4.7 (1,497) ## Hemlane alternatives While Hemlane suits many small landlords, you might explore alternatives if you prefer a native mobile app, need deeper financial reporting, or want more customization in tenant workflows. [4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147198/Hemlane/alternatives/) ## Who uses Hemlane? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Hemlane's interface Hemlane’s interface is structured around a centralized dashboard that helps users manage rent, leases, and tenant communication. Reviewers describe it as generally easy to navigate, though some note friction in workflows like prospective tenant screening. 2+ Olivia Montgomery Associate Principal Analyst You’ll find Hemlane’s layout practical for recurring tasks like rent tracking and lease updates, but expect occasional friction in less-used workflows. This is especially true during tenant onboarding, where reviewers mention unclear steps and a need for better visual cues. Ease of Use 4.7 (225) 4.7 Based on 225 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Olivia Montgomery Associate Principal Analyst Hemlane’s top-rated features work to reduce manual oversight, giving landlords more control over rent flow, tenant screening, and lease visibility. The platform’s automation and centralized dashboards help manage recurring tasks without adding complexity. Features 4.7 (223) 4.7 Based on 223 reviews The Hemlane features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in all reviews. Online payments 4.3 (47) 47 reviewers rated this feature Enables tenants to pay rent via automated clearing house (ACH) or credit card, with automatic transaction tracking, late fee enforcement, and payment notifications. Reviewers highlight the convenience of eliminating manual checks and the clarity of payment records. Rent tracking 4.2 (52) 52 reviewers rated this feature Supports recurring rent collection and provides a clear dashboard showing payment status across properties. Labels such as “paid,” “in transit,” and “not paid” help landlords stay organized and reduce missed payments. Lease tracking 4.0 (25) 25 reviewers rated this feature Helps landlords monitor lease terms and expiration dates, supporting basic lease lifecycle visibility and contributing to overall portfolio oversight. Tenant portal 3.8 (51) 51 reviewers rated this feature Centralizes tenant interactions, including payments, maintenance requests, and messaging. Reviewers value the simplicity and accessibility, though a few note occasional confusion around charges. Credit check 3.8 (30) 30 reviewers rated this feature Offers bundled credit and background checks with fast turnaround and clear reports. Reviewers find it affordable and helpful for screening applicants, though some mention limited integration with external tools. All tenant communications handled by a PM assistant 0 reviewers rated this feature Delegates all tenant messaging to Hemlane’s support team, reducing landlord workload and ensuring consistent, professional communication across maintenance, rent, and lease topics. Access to Hemlane’s vetted repair network 0 reviewers rated this feature Connects landlords with pre-screened local contractors for maintenance and emergency repairs. It helps ensure timely service delivery without the need for manual vendor sourcing. Repair price thresholds and approvals 0 reviewers rated this feature Allows landlords to set cost limits for repairs and receive alerts when estimates exceed those thresholds. This helps maintain budget control while enabling faster decision-making. Access to trusted local leasing and turnover network 0 reviewers rated this feature Provides on-demand access to licensed agents for showings, lease signings, and move-in/move-out support, helping landlords manage turnovers without being physically present. In-app notifications 0 reviewers rated this feature Delivers real-time alerts directly within the platform, reducing inbox clutter and helping landlords stay on top of tenant activity, maintenance updates, and payment events. Lease renewals 0 reviewers rated this feature Enables landlords to send, track, and manage lease renewal documents digitally, streamlining the process and reducing delays from manual follow-ups. Rent roll 0 reviewers rated this feature Consolidates rental income data into a single view, offering landlords a clear snapshot of expected and received payments across all units. All key features (97) Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Connects landlords with pre-screened local contractors for maintenance and emergency repairs. It helps ensure timely service delivery without the need for manual vendor sourcing. 0 reviewers rated this feature Provides on-demand access to licensed agents for showings, lease signings, and move-in/move-out support, helping landlords manage turnovers without being physically present. 0 reviewers rated this feature Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 48.28% of 29 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 0% of 0 reviewers... Track outstanding invoices and the money owed from clients 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 100.00% of 6 reviewers that rated this feature as important or highly important Delegates all tenant messaging to Hemlane’s support team, reducing landlord workload and ensuring consistent, professional communication across maintenance, rent, and lease topics. 0 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 75.00% of 32 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 0% of 0 reviewers... Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period 0% of 0 reviewers... Manage various distribution channels, build relations with channel partners, and track their performance 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0% of 0 reviewers... Manage, organize, and store contact information 87.50% of 8 reviewers that rated this feature as important or highly important Accept and process credit card transactions 133.33% of 3 reviewers that rated this feature as important or highly important Offers bundled credit and background checks with fast turnaround and clear reports. Reviewers find it affordable and helpful for screening applicants, though some mention limited integration with external tools. 30 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications 75.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 81.48% of 27 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 85.71% of 7 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 76.19% of 21 reviewers that rated this feature as important or highly important Digitally sign online documents 0% of 0 reviewers... Monitor and record expenses such as purchases or charges incurred 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 0.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization 72.73% of 11 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 77.27% of 22 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... For realtors, real estate investors, property managers, and other real estate professionals. 100.00% of 1 reviewers that rated this feature as important or highly important Specialized for organizations who focus on residential projects 0% of 0 reviewers... Centralized accounting record which tracks all financial transactions 100.00% of 1 reviewers that rated this feature as important or highly important Delivers real-time alerts directly within the platform, reducing inbox clutter and helping landlords stay on top of tenant activity, maintenance updates, and payment events. 0 reviewers rated this feature Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 0% of 0 reviewers... Track interaction history by documenting conversations for contacts 50.00% of 4 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Allows the calculation of fees for late rent payments 40.00% of 5 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 100.00% of 4 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments 68.29% of 41 reviewers that rated this feature as important or highly important Enables landlords to send, track, and manage lease renewal documents digitally, streamlining the process and reducing delays from manual follow-ups. 0 reviewers rated this feature Helps landlords monitor lease terms and expiration dates, supporting basic lease lifecycle visibility and contributing to overall portfolio oversight. 25 reviewers rated this feature Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 76.19% of 21 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 100.00% of 7 reviewers that rated this feature as important or highly important Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding 0% of 0 reviewers... Access software remotely via mobile devices 100.00% of 3 reviewers that rated this feature as important or highly important Access the system via a mobile application 100.00% of 5 reviewers that rated this feature as important or highly important Manage and support multiple locations 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... Enables tenants to pay rent via automated clearing house (ACH) or credit card, with automatic transaction tracking, late fee enforcement, and payment notifications. Reviewers highlight the convenience of eliminating manual checks and the clarity of payment records. 47 reviewers rated this feature Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties 0% of 0 reviewers... Portal for property owners to manage property listings, upload documents, track payments and generate reports 80.65% of 31 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 73.91% of 23 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 100.00% of 2 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) 68.42% of 19 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Active reporting of data and metrics 0% of 0 reviewers... Generate recurring invoices 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 150.00% of 2 reviewers that rated this feature as important or highly important Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 0.00% of 1 reviewers that rated this feature as important or highly important Consolidates rental income data into a single view, offering landlords a clear snapshot of expected and received payments across all units. 0 reviewers rated this feature Supports recurring rent collection and provides a clear dashboard showing payment status across properties. Labels such as “paid,” “in transit,” and “not paid” help landlords stay organized and reduce missed payments. 52 reviewers rated this feature Allows landlords to set cost limits for repairs and receive alerts when estimates exceed those thresholds. This helps maintain budget control while enabling faster decision-making. 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 1 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 100.00% of 2 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... Centralizes tenant interactions, including payments, maintenance requests, and messaging. Reviewers value the simplicity and accessibility, though a few note occasional confusion around charges. 51 reviewers rated this feature Evaluate the criminal, financial, and employment history of tenants 0.00% of 1 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication 77.78% of 27 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 100.00% of 1 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 72.00% of 25 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities 25.00% of 4 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more 0% of 0 reviewers... Keep track of vacant properties 50.00% of 4 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. 0% of 0 reviewers... SaaS, web-based, online deployment 0% of 0 reviewers... Built-in website builder or integration with third-party site 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 94.44% of 18 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Olivia Montgomery Associate Principal Analyst Hemlane’s top-rated features work to reduce manual oversight, giving landlords more control over rent flow, tenant screening, and lease visibility. The platform’s automation and centralized dashboards help manage recurring tasks without adding complexity. Features 4.7 (223) 4.7 Based on 223 reviews ## Pricing Value for money 4.8 (215) Hemlane offers a free forever plan with basic features, while paid plans start at $30 per month and scale to $60 per month, plus unit and base fees. This pricing aligns with the average property management software buyer's budget of $50–$100 per month. Costs scale by unit count, not user seats. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/147198/Hemlane/pricing/) Basic $36.50 Other,Per Month It includes: - 100% Control and Automation - All-in-One Online Platform for Leasing and Management - Application & Tenant Screening - Financials and Online Rent - Lease Tracking & Management - Maintenance & Repair - Rental Advertising Value for money 4.8 (215) 4.8 Based on 215 reviews ## Integrations Popular integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (221) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (221) 4.8 Based on 221 reviews ## User reviews Overall rating 4.8 Based on 225 reviews Filter by rating 5(188) 4(31) 3(4) 2(0) 1(2) Mentioned topic Sorted by most recent PB Pratik B. Manager Accounting ### "Easy to rent and manage" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 10, 2026 All the features are excellent—from marketing tools to tenant onboarding, as well as the tenant help portal, work order management, and year‑end statements Pros The user interface is easy to navigate, more cost‑effective than other competitors, and highly beneficial for tenants. Cons Support is available through email or chat only, as phone support is not provided. In urgent situations involving a landlord or tenant, a Customer care phone number may be shared to help resolve the issue quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OW Ofir W. Coach Health, Wellness and Fitness ### "Past costumer " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 6, 2026 I used Hemlane a year ago and looking forward to try it again with a new property I have and hopefully I’ll have a great experience and continue using Hemlane Pros Usability ,and accuracy of data. The ability to be an out of state landlord. I have until now used a property management company. Cons I think Hemlane can be more affordable especially the complete version. Because the complete version, price wise is not far from using a regular property manager. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) Trying to be more hands and and to lower costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Seulkee L. Product Lead Computer Software ### "New Norm of Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Very satisfied. I recommend it to any landlords. My rental property was in a different state and that wasn't even an issue. Pros I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life saver as it streamlined the entire process from advertising to communication with potential renters, background checking, maintenance setup, and all the way to payment setup. The fee is very reasonable too. I can't think of another alternative as I found the services by typical property management teams are extremely overpriced. Their customer service is super good and reliable. Especially, Lacey was very helpful, going extra mile explaining to me about some complex new features that I couldn't understand quickly. I would recommend Hemlane to anyone who's looking for an alternative to typical property management. This should be the new norm of property management! Cons Nothing at the moment. I didn't use their repair service coordination because I could handle it with my home warranty myself (only a few cases). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YC Yolanda C. Baby sitter Individual & Family Services ### "Good service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 The website is easy to use. I felt safe putting in personal information with there security features. Pros The customer service is great good value for money. The website has good features and good security when adding personal information. Cons I don't have any bad thing to say. It was mainly easy contacting customer service with my problem. The only bad thing I have to say is I waited longer than I wanted for a response. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Adam K. Realtor Real Estate ### "Hemlane is Awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Pros This is the best property management software that I have ever used, and the learning curve is very manageable. Cons The process for splitting payments can be a little clunky to setup, but the support helped walk me through everything Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) IT was not easy to use, and not easy to split payments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mark G. Owner Public Relations and Communications ### "Good quality service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 5, 2026 Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important. Pros Requests are responded to in a timely fashion, and when you a renter that is extremely important to avoid frustration. Cons I can't really think of anything. I don't really know how I am supposed to express that in any other way? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ricardo C. Bueno Accounting ### "Normal eficaz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2026 Pagos rápidos servicio a través de la aplicación con los encargados del mantenimiento que acuden rapidísimo Pros Respuesta rápida cuando les mande mensajes siempre fue una respuesta inmediata para resolver cualquier problema Cons Nada todo bien gracias servicio a la orden para cuando lo necesite y en todo momento a toda hora de trabajo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Courtney F. Driver Consumer Goods ### "One stop apartment shop " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 19, 2026 Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs. Pros I appreciate how intuitive and user-friendly the platform is, as well as the breadth of features it offers. Hemlane makes it straightforward to document and track issues as they arise, with built-in time stamps and date records that create clear, organized documentation. This functionality helps ensure accuracy, accountability, and efficient communication when addressing property-related concerns. Cons I found the lack of weekend support is frustrating, as issues can arise outside regular business hours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Carlie R. Owner Arts and Crafts ### "Great experience applying, very helpful staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Good thus far. Happy with them Im the beginning process of applying. Didnt feel pressured or helpless with the application process. Pros Easy streamline process for applying. Felt like i wasn't just another dollar for them to earn. It made me feel human. Cons Had issues originally uploading documents. They helped me troubleshoot and now i have no further issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shay B. Member Real Estate ### "Great New Way To Manage Your Tenants " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 Very good. all work is orchestrated nicely, the teams are good and the platform is just great. I like it. Pros Great platform to manage your tenants from A to Z. very effective and easy to use. it is also beating any PM- in pricing. the support team and the customer teams are just awesome! Cons I think that if it was able to replace also tax reporting in one tool it was even better, but it is still great as it is. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reasons for choosing Hemlane Ease of use and the ability to have a dedicated team help with the ongoing work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/) ## FAQs Yes. Hemlane offers a free-forever version with limited features, allowing landlords to manage basic rental tasks without a monthly fee. Paid plans start at $30 per month and scale based on service level and unit count. Hemlane does not offer a native mobile app, but the platform is fully mobile-optimized for use on smartphones and tablets through any modern browser. Yes. Hemlane includes a lease renewal feature that lets landlords send, track, and manage renewals digitally, helping reduce delays and eliminate manual follow-ups. Yes. Hemlane supports a range of rental types, including multifamily, student housing, and other commercial residential operations. The platform is designed to accommodate both individual units and multi-tenant setups. Hemlane provides a full maintenance workflow, allowing tenants to submit repair requests online with photos and descriptions. Landlords can troubleshoot issues, assign vendors, and track progress. On premium plans, Hemlane’s team manages vendor coordination and approvals 24/7. Yes. Hemlane supports co-living and room-for-rent setups, allowing landlords to manage multiple tenants within a single unit and track payments separately. Yes. Hemlane syndicates rental listings to over 15 partner sites, including Zillow, to help landlords attract qualified tenants faster. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Hemlane’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Popular comparisons [Hostaway vs Hemlane](https://www.capterra.com/compare/147198-152433/Hemlane-vs-Hostaway)[DoorLoop vs Hemlane](https://www.capterra.com/compare/147198-211768/Hemlane-vs-DoorLoop)[ResMan vs Hemlane](https://www.capterra.com/compare/135182-147198/ResMan-vs-Hemlane)[Buildium vs Hemlane](https://www.capterra.com/compare/47428-147198/Buildium-Property-Management-Software-vs-Hemlane)[Entrata vs Hemlane](https://www.capterra.com/compare/20372-147198/Entrata-vs-Hemlane)[Rent Manager vs Hemlane](https://www.capterra.com/compare/2732-147198/Rent-Manager-vs-Hemlane)[TenantCloud vs Hemlane](https://www.capterra.com/compare/133029-147198/TenantCloud-vs-Hemlane)[Innago vs Hemlane](https://www.capterra.com/compare/147198-166893/Hemlane-vs-Innago)[Guesty vs Hemlane](https://www.capterra.com/compare/147198-159377/Hemlane-vs-Guesty) [Yardi Breeze vs Hemlane](https://www.capterra.com/compare/147198-164741/Hemlane-vs-Yardi-Breeze)[Propertyware vs Hemlane](https://www.capterra.com/compare/25491-147198/Propertyware-vs-Hemlane)[Condo Control vs Hemlane](https://www.capterra.com/compare/143800-147198/Condo-Control-vs-Hemlane)[AppFolio Property Manager vs Hemlane](https://www.capterra.com/compare/92228-147198/AppFolio-Property-Manager-vs-Hemlane)[Zillow Rental Manager vs Hemlane](https://www.capterra.com/compare/147198-209701/Hemlane-vs-Zillow-Rental-Manager)[Avail vs Hemlane](https://www.capterra.com/compare/147198-181119/Hemlane-vs-Avail)[RealPage vs Hemlane](https://www.capterra.com/compare/147198-183247/Hemlane-vs-Real-Page)[PayHOA vs Hemlane](https://www.capterra.com/compare/146693-147198/PayHOA-vs-Hemlane)[Landlord Studio vs Hemlane](https://www.capterra.com/compare/147198-182473/Hemlane-vs-Landlord-Studio)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)