# Page 4 | Hemlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Hemlane the right Lease Management solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147198/Hemlane/reviews --- Hemlane 4.8 (225) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Hemlane ## Showing most helpful reviews Showing 76-100 of 225 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Craig B. President Real Estate Used the software for: 6-12 months ### "Good all-in-one package " July 14, 2023 5.0 Learning the ropes. \[sensitive content hidden\] has been a big help along with some of the members of her team. Pros Can self-manage and avoid awful property managers. \[sensitive content hidden\] is exceptional. She’s trying to build a great team. If they drop the ball she picks it up. Top notch. Cons Wish there was an app for iOS / Android Sometimes non-standard issues (like pre-payment of rent) can be confusing to navigate. Alternatives considered [Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Hemlane Innago never picked up the phone to win our business. All their emails went to spam. Review Source Response from Hemlane July 17, 2023 Thank you for your review Craig! We're happy to hear that you have had a wonderful experience with our team and have been able to save on costs for your rental business through Hemlane. AA Ananeya A. Owner Real Estate Used the software for: 2+ years ### "Hemlane is one of a kind" June 22, 2023 5.0 changed the game for my remote management processes allowing me to scale and still be on top of everything. I absolutely love Hemlane! Pros provides the most robust end to end property management solution that is a game changer for remote management Cons There is an opportunity to enhance some of the integration capabilities with software. Review Source Response from Hemlane June 26, 2023 Thank you so much for your review Ananeya! We love hearing that our product enables you to continue to scale your remote property management business! QS Quentin S. Owner Investment Management Used the software for: Less than 6 months ### "Hemlane Just Works" August 18, 2023 5.0 I've had a good experience with and have recommended it to others. It is quick to learn and easy to bill in and out of. The higher tier packages were more expensive than I could pay for the services provided. Pros Gone are the days of going door-to-door accepting rent payments with online payment portals. Cons I wish there were pre-made leases using legally binding e-signatures that could be sent back and forth within the software portal. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Hemlane Cost and functionality from review sites. Switched from [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) The cost of was half of Doorloop while providing similar essentials. May switch to a real property management company soon so that I don't have to deal with lease turnovers from a separate state. Review Source Response from Hemlane August 29, 2023 Thanks for the review Quentin! We love to hear what has been working and what types of services our users want to have a more robust experience. With this in mind, we also provide leasing services for properties that are out of state as well! MV Matt V. Owner Real Estate Used the software for: 2+ years ### "Great Property Management Solution" June 15, 2022 5.0 Pros is great because it’s easy to use, inexpensive, and has a lot of great features. Additionally, the support team is great! Cons I wish it could stay logged in on my browser and phone so that I didn’t have to enter login info every time I want to access it. Review Source NA Nancy A. Investor and Property Manager Real Estate Used the software for: 1-2 years ### "A Valuable Resource to Property Managers" November 8, 2023 5.0 Great! I only wish I had found them years ago. I have been using their service for about 2 years now, and I will always continue to use their service for as long as I own and manage properties. Pros What I value most about is that it takes SO much pressure off my shoulders from the day to day business in collecting rents from tenants, and depositing them into my bank account. (without me having to nag my tenants). Hemlane keeps after them if they are late. It is like keeping my contact with the tenants at arms length and keeping it on a very professional basis. That saves my sanity! -Also, if I have any question about how to set up a particular setting on a tenant or to make a correction in my settings, when I call, I always get a prompt reply and very helpful advice . Cons Nothing. My overall experience has been very positive. Review Source Response from Hemlane December 14, 2023 Thank you so much for taking your time in reviewing us Nancy! We love hearing that the switch to Hemlane has streamlined your rental business! TC TJ C. Owner Construction Used the software for: 2+ years ### "Horrible Communication " May 12, 2024 1.0 Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6 days later Pros Repair Coordination. It’s a way to be hands off. Cons The way communicated. It’s not proactive and they always blame you. Horrible ways of communicating Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Hemlane Repair Coordination, it was a way to be hands off Review Source DG Danny G. Owner Real Estate Used the software for: 6-12 months ### "Great product for partial self-management on remote properties." May 7, 2019 5.0 I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if had a larger footprint in Florida. I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service. It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed. Pros \- Allows me to cut property management costs significantly while still having 3rd party property management tools at my disposal. - Allows me the flexibility to choose how involved I want to be in the management process. - Provides excellent financial tools and workflows to collect rent, handle late fees and pay team professionals online. All of which is automated. - Fully handles maintenance requests from tenants where I have full visibility and can interact as needed. - Handles tenant emergency calls. - Provides a local network of quality leasing agents that I can work with on property turns. Has excellent advertisement workflows and capabilities. Just had my first turn under and it was excellent. - The dashboard view and financial ledger are real time and easier to understand then monthly text reports from full property managers. - Product keeps improving. Cons \- Some tenants had issues setting up automatic payments early on. - Doesn't have a way to group properties. Review Source Response from Hemlane May 8, 2019 Thank you, Danny, for your review! We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you. WW Wendy W. Manager/Owner Real Estate Used the software for: 2+ years ### "Hemlane Review" July 25, 2022 5.0 As a business and for the platform for our tenants I would give it 5 stars . Once you learn to navigate the system it is pretty user friendly and as I mentioned the tech support is top of the line ! Pros is GREAT for smaller companies in real estate who have under 50 doors. It has a ton of great features that allows us to keep in touch with our tenants, process their payments on line , assign and track work orders upload all their documents so we both have access to them , and so many more features. Their support staff is also AMAZING !!! Every time I reach out and have a question if my call isn't answered right away I receive a call back the same day . The tech team is always so friendly and knowledgeable . It's always a good experience talking to them . Cons It dose take some work when you are changing platforms to get everything switched over. I have also had some issues with "older" tenants who may not have a lot of computer experience trying to get their on line rent payments set up , but they always seem to get it accomplished . I will also refer them to the support team to help them if needed. Reason for choosing Hemlane Value and features Review Source RC Raul C. Property Manager- Agent Sales Real Estate Used the software for: 1-2 years ### "Hemlane saved my business! " February 10, 2021 5.0 I have been utilizing for the past couple years and every time I have a question or concern they are always super responsive and help with any assistance I may need whether it be with tenants or Landlords. Exceptional service! Looking forward to continuing to do business with Hemlane and growing my Management company. Pros The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick. The rent's being directed to their accounts at a push of a button is super helpful. The communication feature between the tenants is great! Simplicity is also key here with this platform. Cons To be picky I do think the platform is a little compartmentalized a little too much it makes it a little hard to navigate certain things. However, once you get the hang of it you know your way around. I would say the two things can improve on is 1.) Guest Cards a little bit of a easier way to schedule a showing. The showing set up is kind of weird. I don't use it but would like it to be integrated with my calendar. 2.) The maintenance requests are a little hard to navigate such as recording payments and such. Just very minimal technical things. Hemlane is constantly improving their software though. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Landlords have access to their rents instantly with Review Source Ini U. Principal UX Designer Computer Software Used the software for: 1-2 years ### " I could not have kept costs down and realized additional revenue without Hemlane!" December 1, 2017 5.0 Pros I've owned an investment property for a number of years but I recently sold it to get into a better market closer to my home. I decided to manage the property myself. There were a few tips I picked up over the years from PM companies, but it's nothing like managing it yourself. The support staff did a one-time introductory tour of the product and I was off and running. The product is amazing! I was able to create the listing easily and seamlessly. With an intuitive UI I was able to filter and managed interested candidates. also set up the showing information, which was incredibly helpful. I don't want to understate this feature. Our property was incredibly popular and there is no way we could have handled this process if it was not for Hemlane.   Once candidates uploaded their information, we submitted it for credit checks and received the report back in 24 hours. Crafting the lease agreement was seamless as well. They easily signed it and now all the lease documents are in a central location that is easily accessible with the click of a button.  The ongoing management is automated. Tenants pay through the system and if a tenant is late, Hemlane sends automated reminders. Also tenants can communicate with you through the system, which keeps your relationships professional with high tough service. I could not have kept costs down and realized additional cash without Hemlane!  Review Source VR Verified Reviewer Owner Real Estate Used the software for: 1-2 years ### "Hemlane - Yes, You Can Manage Your Properties" July 15, 2021 5.0 Very strong experience. I didn't think I could effectively manage my units electronically and had been with property management for several years. As it turns out, I'm disappointed in the quality of PM in the industry and I (using ) can do a much better job. Pros Very easy to use and tenants love it. The software options are intuitive and, in case of issues, the customer support is very professional and prompt. Cons I haven't found anything egregious - sometimes maintenance response can be a bit slow but that's usually because they're trying to coordinate between myself, the tenant, and the repair organization. Review Source DT David T. Property Manager Real Estate Used the software for: 2+ years ### "Excellent product, facilitates all aspects of property management " June 19, 2023 5.0 This program has greatly facilitated my ability to manage property, even though when I started I knew little about it. Pros Easy for tenants to navigate. Takes care of all the aspects of the property management. Love that I don't have to deal with money. All documents in the right place. Useful for screening tenants. Cons Integration with Zillow could be improved. Need a mobile app for tenantsPatients can not find the property guide too easily. Review Source Response from Hemlane June 23, 2023 David, thanks so much for the review! We appreciate you taking time to provide us with some feedback. We look forward to improving our services for you with this in mind. GA Gino A. Realtor Real Estate Used the software for: 1-2 years ### "Property Management" June 17, 2023 5.0 Pros Easy to use. Very helpful. Quick response from the team. Cons Oh my god. So many emails. I get it though. Review Source Response from Hemlane June 20, 2023 Thank you Gino for your kind review! We appreciate you taking time to write about our platform. We're especially glad that our automations are helping you with your rentals! DD Dror D. CEO Real Estate Used the software for: 2+ years ### "Hemlane is #1 solution for self managing landlords period" December 7, 2022 5.0 my overall experience is very good so far, and im teaching other people to use it as a better solution vs property management companies. Pros rent collection made easy, tenant's portal, superb tenants customer support when maintenance tickets are open, great UI, these are some of the pros i managed to see in , and have not yest touched base with marketing. Cons i think there are more better solutions for accounting as far as keeping track on property income and expenses. such as Stessa. and the billing method of is just hard to get or understand. it seems to them very easy but its not like other websites subscription. Reason for choosing Hemlane chose because it worked from the beginning with 0 issues. Review Source DG Daniel G. Onwer Real Estate Used the software for: 2+ years ### "Love Hemlane" June 18, 2023 5.0 Pros Online rent collection portal, augmented repair maintenance assistance and network, marketing tools, good price. Cons I wish I had a place to store private notes about a property. Reason for choosing Hemlane The augmented repair maintenance assistance and network. Review Source Response from Hemlane June 20, 2023 Thank you for your review Daniel! We're happy to hear that our platform is able to help you automate your business. We look forward to improving our services for you! SL Stewart L. COO Real Estate Used the software for: 2+ years ### "Hemlane is the BEST!" April 15, 2024 5.0 is fantastic for our business! Customer service is top notch and very responsive. Pros Very user friendly for tenants, management staff and landlords. Cons We're having some issues with Stripe when it comes to payments. There's also no easy way to download a ledger \[lots of unnecessary information\] Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 1-2 years ### "A huge step forward for managing rental properties" February 10, 2021 5.0 I've owned and managed a group of five out-of-state rental properties for over 10 years. In that time, I've used a variety of systems and professional management companies in my effort to streamline operations. I switched to a couple years ago, and these last two years have been, by far, the smoothest -- both operationally and financially. The combination of well-designed software with the on-the-ground Hemlane maintenance team is exactly what I needed. I'm able to configure everything the way I need it. The value of the service is excellent. Pros This is almost exactly the software and system I would design for my own needs. It's very easy to get going, but it's also highly configurable. The support team is excellent. Cons Aside from a few UI tweaks I'd like to see, it would be great to have the accounting side of things integrate directly with my bank, such that can double as my accounting solution. Apparently, this is in the works! Review Source JG Jeannine G. Owner Real Estate Used the software for: 1-2 years ### "Hemlane is an Amazing product!" August 23, 2023 5.0 AMAZING! Great product great customer service! Pros Customer service is amazing. The software is easy to use and straightforward. Most important is my clients love it! Cons So far nothing! They do an amazing job. All of the issue so far have been user error Review Source Response from Hemlane August 29, 2023 Thank you for your review Jeannine! We appreciate you taking time to write about our platform. We're especially glad to hear that your experience with our customer service team has been exceptional! PR Patsy R. Owner/ Property Manager Real Estate Used the software for: 6-12 months ### "Saved From Paying for Tutoring to Learn my Software" February 8, 2021 5.0 I am paying much less each month with and enjoying the experience much more. I am still learning to use the system but I do not feel I need to pay a tutor to help me learn. It is much more user friendly, and the support I have received from \[SENSITIVE CONTENT HIDDEN\], my primary contact, and other support members has relieved stress I was once feeling. Pros The support I have received from \[SENSITIVE CONTENT HIDDEN\] from day 1 has been phenomenal. I appreciate how I am always able to schedule a meeting with \[SENSITIVE CONTENT HIDDEN\] within a day or two, if not the same day. I love that I can send her an email ( and receive a reply) when a question comes up for me, but an immediate answer is not required. She still gets back to me in a timely manner. I am still learning the software, but its much more user friendly, than my previous property management property. Cons I am not sure that the financials tracking aspects will prove to be what I would like to have overall. But I am sure I will be able to work around that if necessary with \[SENSITIVE CONTENT HIDDEN\] help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) I felt I needed to bee an accountant in order to use it. Support started off okay but soon dwindled to almost nothing. Review Source SS Shawn S. President Real Estate Used the software for: 1-2 years ### "Best software out there." September 11, 2023 5.0 Highly recommended Pros Product is easy to use, great staff when you have a question, and works flawlessly. Cons Needs a mobile app for this to be a complete package. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) ease of use, cost, options Review Source Response from Hemlane September 28, 2023 Thanks for the review Shawn! We are happy to hear that Hemlane has been able to help with your rental properties! JR Juan R. Owner Real Estate Used the software for: 1-2 years ### "Hemlane is a good product" July 15, 2023 3.0 Pros Excellent lease tracking which provides a relatively seamless way for tenants to pay electronically Cons I don’t like that in Financials, I can’t look at what’s outstanding for the current month without filtering Review Source Response from Hemlane July 17, 2023 Juan, thanks so much for your review! We appreciate the time you took to write this and to provide our team with feedback on the Financials. We look forward to continuing to improve our services with this in mind. JA Joe A. Owner Real Estate Used the software for: 2+ years ### "Best Property Management tool" June 17, 2023 5.0 saves me a lot of time and makes keeping track of all aspects of managing my rental properties much easier and well organized at a very reasonable cost Pros The best part I like about is Tech Support. The staff is knowledgeable, easy to reach, friend and always promptly solves my problems and answers my questions. Cons Tach support is not available evenings and weekends, but it's not that big of a deal Review Source Response from Hemlane June 23, 2023 Thanks for the review Joe! We love to hear that our support team has been a highlight to your experience! Vijay S. Manager Real Estate Used the software for: Less than 6 months ### "Helped Improve My Rent Collection" June 29, 2023 5.0 Pros The top features are:1. Maintenance support. I was looking to replace my overpriced and under performing property manager. Having the maintenance support gives me the help I needed to manage maintenance issues.2. Rent collection. Since switching to , my tenants are paying me 10 days earlier than before. Cons Performance of the web site could be improved. Reason for choosing Hemlane The maintenance support is the main differentiator. There are many other software only products, but having someone who could help with maintenance is a big help. Review Source Response from Hemlane July 4, 2023 Thank you so much for taking your time in reviewing us Vijay! We love hearing that you have been able to streamline your business by switching to Hemlane! TN Thomas N. Owner Real Estate Used the software for: 1-2 years ### "Best way to dive into real estate without paying for professional management" June 16, 2023 5.0 Pros I love the maintenance tracking and coordination. The cost for that is well worth it. Cons Financials are a little challenging. Ideally it would sync with my bank and credit card accounts. I currently use Stessa to manage my finances. Review Source Response from Hemlane June 20, 2023 Thanks for the review Thomas! We love to hear that the maintenance coordination is a highlight of your experience. With your review in mind, our team will look forward to improving our financials for all of our users! Jesus R. Realtor Real Estate Used the software for: 1-2 years ### "Hemlane for Property Manager's" February 10, 2021 5.0 It is easy to use once it is set up the maintance department is superb and they are constantly taking care of the tenants Pros Easy to use. The office upgrades the software to make it easier for the user to work with Cons There are still things that I personally will like to change but I always talk to their office and they had made the change Reason for choosing Hemlane I spoke to \[SENSITIVE CONTENT HIDDEN\] and after talking to him and guiding me through the process I was sold Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) The maintance department were not as effective as Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.