# Page 7 | Hemlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Hemlane the right Lease Management solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147198/Hemlane/reviews --- Hemlane 4.8 (225) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Hemlane ## Showing most helpful reviews Showing 151-175 of 225 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Mario G. Waiter Sports Used the software for: 2+ years ### "Excelente software" March 29, 2022 5.0 Excelente experience! Pros I like that i can see my incoming monthly payments. Tenant information, and that there is a platform for maintenance issues. I especially liked that comments can be hidden from tenants and they give you a daily recap of current correspondence. Cons I can’t think of anything that i don’t like about the software. Review Source EC Eric C. Property manager Real Estate Used the software for: 6-12 months ### "Very Convinient" May 11, 2019 4.0 I am very happy with this product. Very easy to adopt and makes payments convenient and easy. Makes repairs and Maintenance easy too Pros Very user friendly, both to our tenants and for us as property managers Cons The robustness is not quite there for prospective tenants and financials Review Source Response from Hemlane May 14, 2019 Thank you, Eric, for your review! We really look forward to improving both Financials and Prospective Tenants for you. MG Mackenzie G. Sr VP Real Estate Used the software for: Less than 6 months ### "\[SENSITIVE CONTENT HIDDEN\] with Hemlane is a Rockstar!!!!" December 12, 2019 5.0 Love! Love! Love! If I can give 100 stars I would. Communication and trust is crucial in my line of work and \[SENSITIVE CONTENT HIDDEN\] has made this process sooooo easy. He answers all my questions in a timely manner and is confident which makes me feel good. Makes me feel like I am in good hands. So far he has not disappointed. Pros \[SENSITIVE CONTENT HIDDEN\] was the primary reason why we chose the software. He has been amazing Cons There is nothing about the site that we do not like we love it all Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Customer service was awful and the software is not user friendly Review Source MD Margaux D. Realtor Real Estate Used the software for: Less than 6 months ### "So efficient!" October 19, 2020 5.0 is a great tool to automate property management. Very user friendly and easy to learn! Pros has helped me streamline renting, turnovers and rent collection. My tenants love the simplicity and ability to automate rent payments. Cons Would love a mobile app! Still able to use through mobile browser but an app would be great! Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Hemlane Cost effective, user friendly Review Source Response from Hemlane October 22, 2020 Thanks, Margaux, for the review! And yes, we have a plan to build an app to make it an even better mobile experience. Look forward to continuing to help you with your management! VR Verified Reviewer Property Manager Real Estate Used the software for: Less than 6 months ### "A tremendous amount of features and functionality for the value" March 6, 2020 5.0 Highly recommend ! Pros The value for a brand new or even seasoned property manager is hard to beat, plus the support is outstanding. Cons Really, there are no cons. Like any new system there is going to be a learning curve, but the support staff is very helpful and quick to respond. Review Source Daniel T. Owner Real Estate Used the software for: Less than 6 months ### "Hemlane is great! Especially the support is amazing!" October 8, 2020 5.0 Fantastic. Perfect. I cannot rate them highly enough! Pros Hands down the best feature you could ever ask for- is the support! is AMAZING. Especially \[SENSITIVE CONTENT HIDDEN\]- she is probably the best administrator in the industry. Cons Nothing. It's fantastic. I highly recommend it! Review Source DG David G. President Construction Used the software for: 6-12 months ### "Best I've Found" January 22, 2021 5.0 Overall, super positive. Its exactly what I was looking for when it comes to finding great tenants and automating rental payments from them. Pros The software is very user friendly and full featured, but the customer support is what puts it above everyone else. Having a person I can call directly to help answer questions and problem solve has made this my go-to management software and what I plan to use for years to come. Cons The financial side is a bit burdensome. It took some hand holding from a customer rep to walk me through the process the first time, and I consider myself to be very tech savvy. Reason for choosing Hemlane Once again, ease of use and customer support were my top reasons. Review Source Molly P. Marketing Manager Used the software for: Less than 6 months ### "You will never find a better value for property management software!" November 29, 2017 5.0 Pros The direct deposit, marketing capabilities and tenant screening functions make property management a breeze. Cons The financial section could be a little more user friendly. I'd like to be able to hover over the money and be able to be more interactive with it. Review Source SRN Sai Ramya N. System Administrator Individual & Family Services Used the software for: Less than 6 months ### "Excellent Real Estate Management company " November 3, 2023 5.0 Pros more leads on rental prospective tenants and easy connect and user friendly portal Cons new user on-board process taking little more time Review Source Response from Hemlane December 14, 2023 Hi Sai Ramya, thank you so much for taking the time in leaving a review. Thank you for your feedback on our platform, we're happy to hear that finding tenants has been easier since you've started using Hemlane. VD Vandessa D. Property Manager Real Estate Used the software for: Less than 6 months ### "User Friendly Software " December 31, 2019 5.0 Pros I love that the software is a complete one stop shop for property managers and residents. You can market your properties and manage your complete portfolio . From screening applicants to accepting monthly rent payments and service request. Cons Nothing at this time. So far there is no cons. Review Source Response from Hemlane January 6, 2020 Thanks Vandessa for your kind review. We look forward to helping you with your management! KX Karen X. Landlord Used the software for: 6-12 months ### "Hemlane provides excellent affordable property management solutions to real estate owner." September 5, 2017 5.0 Pros The prompt customer support and flexibility are wonderful. As owner you could get involved as much as you like or you could step back and rely on the great support you receive from to take care of your real estate management needs. With the easy access online tools you could manage your property thousands miles away and not worry about hiring expensive local property management firm who charges way more. Also included in the package you get help from its online legal partner who is great for answering questions and preparing legal document. It is a one stop shop that meet my property management needs. Cons The software is constantly adding more features and it will provide more benefits for the users. Looking forward to more offering. Review Source DS Devin S. VP Real Estate Used the software for: Less than 6 months ### "Great product" November 26, 2019 5.0 Pros Simplicity and clarity in UI Ability to collect recurring payments Simple and effective marketing and application automation Cons Could use some more features like tracking of assets (appliances) and ability to pay service pros Review Source Response from Hemlane December 2, 2019 Devin, Thank you so much for your review. We will be adding some of these features in the future. Part of the reason that we don't have them now is that we're looking to eliminate snail mail (sending checks in the mail to service pros) and working on some new fintech offerings to make everything online and automated for your. Look forward to continuing to work with you and to make the product even better for you! SK Shaun K. Marketing Director Real Estate Used the software for: Less than 6 months ### "Hemlame is a Great Software Partner Who Has Helped Our Business Grow" November 13, 2019 5.0 We are a full sales, leasing and property management team. We use to market our listings and to manage our tenants and owners Pros Its intuitive, easy to learn and there is great support. Cons That we only found it recently, we wish we have been using it for years! Review Source Response from Hemlane November 14, 2019 Thanks Shaun for your review, and our team looks forward to supporting you and your business! Emmanuel A. Information Systems Analyst Used the software for: Less than 6 months ### "One stop shop for landlords to list and manage properties and tenants" June 8, 2018 5.0 \-Saves time -Makes it easy to manage your property/tenants for first time landlords -The price point is excellent Pros The Dashboard is user friendly, and provides a great overview of all the things I need in order to manage my property. Cons Managing my prospective tenants can be a bit tricky. it would be nice to be able to control what information is displayed when viewing the list of prospective tenants. Also sorting and filtering beyond the "All/Applicant" option would be great. Review Source JK Jonathan K. President Real Estate Used the software for: Less than 6 months ### "Small Landlords Need Hemlane" May 31, 2022 5.0 Pros Automation is key to scaling and staying on top of things. does it all and didn't try to do too much to fast. I highly recommend Hemlane to all my clients and believe if you are small landlord this software is an absolute must. Cons UX for rental payments. Sometimes its hard to see who has paid what for each month. Review Source DB David B. Real Estate Used the software for: 6-12 months ### "Hemlane significantly facilitates the expansion of my property portfolio" January 13, 2017 5.0 As I hold investment properties in a number of states throughout the US, has provided me with an ideal, consolidated management solution, offering smart software and on-ground support applicable to each property. I now spend \*significantly\* less time - and have less headache - with the management of my properties. Being a client of Hemlane, I cannot imagine investing in more residential properties without them. Review Source TR Tony R. CEO Commercial Real Estate Used the software for: Less than 6 months ### "Easy and simple Process " October 23, 2019 5.0 Pros I like that I can receive payments from my tenants and not be charged transaction fees. I also can keep up with my leases in one spot I can access all tenants profile. Cons Some times I get lost going from one tab to another . My rep is always there to help. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reason for choosing Hemlane The option to collect rent without transaction fees Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) is real estate specific and has more options to help manage properties. It saves alot of time. Review Source TB Ted B. Design Manager Design Used the software for: Less than 6 months ### "Powerful and easy to use" February 10, 2021 5.0 Pros I just switched over to from AppFolio and what a difference. Even though AppFolio is the bigger company, it’s buggy, and complicated to use. Hemlane is a breath of fresh air and the user experience is much better. I’ve had several great experiences with the customer service team and they were always available to answer question a. Highly recommend and only wish I switched earlier. Cons Small feature requests and need to be a bit more clear when selecting options in settings. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Wanted a better user and customer support experience Review Source Response from Hemlane February 11, 2021 Thanks Ted for the kind review, and we can't wait to get all of those UI/UX changes in for you! JS Judy S. Owner Real Estate Used the software for: I used a free trial ### "Apartment Rental" October 2, 2019 5.0 I have an apartment for rent and utilized the free trial to post my listing and also for the application background and credit check. It was so nice not to have to deal with the application, the exchange of funds etc and the report was perfect. Thank you! Pros I was on a free trial and felt supported by team every step of the way. Cons None - it was easy to set up and use. This review system is not as great though lol Review Source Response from Hemlane October 9, 2019 Judy, We're glad you enjoy using Hemlane and the automation we built. Our goal is for all users to spend less time managing the process. PL Paul L. Owner/Property Manager Real Estate Used the software for: Less than 6 months ### "This product is a great value & comes with excellent customer service & communication!" September 19, 2017 5.0 Pros is an amazing solution for streamlined online property management. Our experience managing 30+ properties through Hemlane has been fantastic thanks to the efficiency of the program and the expert communication provided by Customer support representative and her team. Having the ability to accept online applications, quickly convert specific applicants to \`Tenant Status and accept online rent payments almost instantly has saved us countless hours of time & resources. Our tenants appreciate the ease of paying rent from their homes, offices & cell phones securely, having the ability to schedule automatic rent payments & having secure records of their payments through Hemlane all in one online portal. We highly recommend Hemlane for all property managers no matter the size or model of the company! Cons We are looking forward to added features such as printable applications & property groups by owner. We appreciate that Dana takes all of our suggestions & questions into account. Review Source JT Joel T. Ceo Real Estate Used the software for: Less than 6 months ### "How’s it been going for me for the first 3 months " October 23, 2020 5.0 Pros The software is really easy to use. My clients are easily able to navigate through the platform. Communicate with me, I’m easily notified and can respond quickly. Paying rent is easy and convenient through instead of paying rent by mail or in person. Cons I only been using the software for about 3 months and haven’t really noticed anything I don’t like about it. Review Source Response from Hemlane October 26, 2020 Thanks Joel for the review, and we look forward to continuing to work with you on your property management. DG David G. CEO Real Estate Used the software for: Less than 6 months ### "Great software to track your rental properties finances and marketing" January 8, 2020 5.0 Im able to see when a tenant paid rent and it automatically adds late fees and deposits into my banking account. I can market a rental property and get it rented quickly on several sites simultaneously. Pros Automated rent notifications to my tenants with automatic late fees added. Cons There isnt a mobile app yet. Interaction in the financials page is a bit difficult to make changes to late fees Review Source Response from Hemlane March 5, 2020 Thanks for the review, David! And, we look forward to making Financials even easier for you in the upcoming months. FF Francis F. Owner Real Estate Used the software for: Less than 6 months ### "Efficient and easy to use" May 14, 2020 4.0 Great! Easy to set up, required very little training and easy to access support for questions that came up. Pros Rent collections, tracking, advertising and communication with tenants is easy use. Support is excellent Cons Expense tracking is weak. Doesn’t allow you to pay bills through the system. Wish I could edit /add expense categories Review Source Response from Hemlane May 15, 2020 Thanks Francis for your kind review! And we will be improving financials over the upcoming quarters to help with your expense tracking. CM Chris M. Member Real Estate Used the software for: Less than 6 months ### "Very Impressed" February 26, 2019 5.0 Overall, for the price, I have had a great experience with that has sped up managing my few properties a lot! Pros I have used this software for a few months now and it is made managing my three rentals MUCH easier. I love that I can collect rent and have the ability to manage maintenance. Also, the big thing has been how they made marketing my house so easy, I couldn't believe how many contacts I got. Cons The couple things that seem to be lacking is the financial side of things. They should be able to connect and upload transactions so I can do my cost accounting from this. Also, there have been some pretty long lag times as to when I put up a house and when it actually gets posted. Review Source Response from Hemlane February 27, 2019 Thanks Marlin Residential for the review! We really look forward to bringing more innovation on the financials side for you! JS Joseph S. Manager Real Estate Used the software for: Less than 6 months ### "Hemlane " June 3, 2023 5.0 So far GOOD! Pros I like that my tenants can contact about repairs and Hemlane can contact a repair service for me . Cons Hopefully in the future they can help with tenant move out renovations Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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