# Page 9 | Hemlane Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Hemlane the right Lease Management solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147198/Hemlane/reviews

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Hemlane

4.8 (225)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Hemlane

## Showing most helpful reviews

Showing 201-225 of 225 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Andrew T.  
Army Officer  
Military  
Used the software for: 6-12 months

### "Andrew Trahan’s Review"

December 19, 2018

4.0

Pros

The ability to advertise across several different listing websites.

Cons

Sometimes the website does not work on all browsers or different types of computers.

Review Source

Response from Hemlane

December 20, 2018

Thanks Andrew for your kind review! We look forward to continuing to work with you and yes ... hope that we can support Microsoft Internet Explorer in the future.

SS

SONIA S.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Can't beat value and customer support. "

September 18, 2017

5.0

Simplicity of use for myself and my tenants. Having my tenants calls taken care of when they occur. I do want to remain aware of what is occurring but don't want to have to be on call 24/7. This works beautifully for that.

Pros

It's simple to navigate and doesn't overwhelm. When you do have difficulty finding something a simple email or phone call generates a very quick response and resolution. They worked quickly to update the software (two days) to make the payment date info. clarification that I needed. I had read about this quick response time in reviews when I was shopping for software systems and I experienced it first hand two months into my subscription.

Review Source

LC

Lucy C.  
Realtor  
  
Used the software for: Less than 6 months

### "Excellent tool for property owners who want to be Landlord, at the same time Property manager. "

August 9, 2017

5.0

Pros

Accessiblity of property management tools especially with service payments to vendors and rental payments from tenants.

Cons

It won't allow same day showing schedule. When a prospective would want an immediate preview, Im not able to update the dashboard.

Review Source

KS

KENT S.  
Senior Consultant/CEO  
Real Estate  
Used the software for: 6-12 months

### "Best product for new real estate investors"

September 9, 2020

5.0

Pros

The best part of the software is the option for service/repairs can be requested by the tenant through the portal. It makes a small company seem like a large corporation!

Cons

The software is awesome, but the tenant has to login and set up his end. It would be easier if they just had to do a one click confirmation of email address.

Reason for choosing Hemlane

The sales person was friendly and helpful.

Review Source

TF

Tracy F.  
designer/stager  
Design  
Used the software for: Less than 6 months

### "We had a stellar experience with Hemlane from my very first phone call. One of the customer rep is a rare jewel. "

October 27, 2017

5.0

it was easy to navigate and we found a fabulous tenant as a result right away.

Pros

I am technologically challenged and I found the software very easy to navigate . The customer rep was right there to offer any guidance I needed. She was available on a Sunday to answer any questions I had and was incredibly patient and understanding that we had never been landlords before. She held my hand through the entire process and we met only qualified possible tenants. We were able to choose the tenants we wanted that first day. They have been as wonderful as the customer rep is!

Review Source

JF

Jan F.  
Manager/Broker  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use scalable property management software"

August 29, 2020

5.0

Enjoying using it, its not expensive, and becomes less expensive with each new door to manage. Makes it easy to run credit, background, and even makes suggestions based on the credit score. Affordable

Pros

Easy to set up, easy to figure out the next steps, automates processes, does financials

Cons

Not every step is intuitive in what you are supposed to do next

Reason for choosing Hemlane

Cost and ease of use

Review Source

DM

Dane M.  
Real Estate Investor  
Real Estate  
Used the software for: Less than 6 months

### "Love the Hemlane system! For an owner-operator of investment real estate, it's IDEAL!"

July 24, 2018

5.0

Helps automate and tie together all of the real estate management activities I perform on our properties.

Pros

I love the features and ease of use of the system. Also, the support from the Hemlane staff is fantastic. It's very light weight, and perfect for the individual real estate investor managing their own properties.

Cons

There's not much to dislike about the system. Small things and and there can be improved, but the Hemlane staff is very open to the feedback to make continuous improvements.

Review Source

NC

Nelson C.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Delivers as advertised but could be a little more user friendly."

January 19, 2018

4.0

Overall I am currently happy with my subscription with them but think that they have room to improve.

Pros

Hemlane helped me market my rental to various outlets, find and screen a tenant, assisted in writing a lease contract through legal zoom access, set up an ACH payment from tenants, and keep track of property payments for accounting purposes.

Cons

I had a difficult time to navigate the actual software at times but eventually figured it out. The ACH also take a bit longer than I anticipated it to hit my actual bank account.

Review Source

PW

Pam W.  
Owner/Broker  
Real Estate  
Used the software for: Less than 6 months

### "Hemlane Review"

October 7, 2019

5.0

The support has been wonderful.

Pros

The ability to take online payments. Cost.

Cons

It doesn't have a feature to reconcile your accounts.

Reason for choosing Hemlane

Cost and functionality

Review Source

Response from Hemlane

October 10, 2019

Pam, Thank you for your review! We appreciate the feedback on account reconciliation and will send back to the product team.

BG

Bernard G.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Hemlane Review"

January 25, 2019

5.0

Pros

Solid product. Reasonably intuitive UI. Excellent customer service and responsiveness.

Cons

N/A

Review Source

JS

Jordan S.  
Owner  
  
Used the software for:

### "Increased my bottom line"

May 11, 2016

5.0

I've been managing 9 properties, primarily in Denver. Hemlane's software and agents (they work with local property managers for certain tasks, such as open houses) have made my management significantly easier. I don't need to visit my properties as often and I've saved 40% in property management costs by using their software. I don't know why I didn't hear about them earlier.

Review Source

DW

Dustin W.  
Investor  
Real Estate  
Used the software for: Less than 6 months

### "Excellent service"

November 26, 2019

4.0

Pros

The automating of the application process

Cons

Not sure yet. I haven't use the marketing feature or the upgrade where they handle maintenance but I plan to use then soon.

Review Source

Response from Hemlane

December 2, 2019

Thanks Dustin for the review and can't wait for you to use the other features that we have!

RA

Rene A.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Great product! Really helps!"

September 25, 2020

5.0

Pros

This has streamlined my rent collection process.

Cons

Some features are not there, but it does what I need it to do and had some bonuses that are outstanding.

Review Source

Response from Hemlane

September 28, 2020

Thanks, Rene, for your kind review. And, we look forward to implementing even more features for you.

TK

Theo K.  
  
  
Used the software for:

### "Finally software and service wrapped up in a single package"

August 25, 2016

5.0

I've been looking around for property management software to help me manage my properties. Surprise to find Hemlane not only does the software, but also offer support for maintenance requests and leasing. Now I can finally fire my expensive property manager! Can't recommend them enough!

Review Source

BD

Ben D.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Fantastic property management at an unbeatable price"

January 20, 2019

5.0

The low price for the service ensures higher cash flow for me as an investor!

Pros

ACH transfers, incredibly simple vacancy advertising, 24/7 maintenance support. After posting an ad for my apartment in Mid-January, I received four requests for showings within an hour!

Cons

I have nothing bad to say about Hemlane. Honestly, I can't think of a single issue that I have with it.

Review Source

IY

Ian Y.  
  
  
Used the software for:

### "Best customer service that I've experienced"

May 29, 2016

5.0

I normally don't write reviews, but it is Sunday morning (of a 3 day weekend). We had urgent maintenance issues, and Hemlane's software and services addressed the issue as quickly as possible. Would recommend to anyone.

Review Source

KR

Kim R.  
  
Real Estate  
Used the software for: Less than 6 months

### "Best Property Management Company "

June 29, 2016

5.0

In all my years as a landlord, I have always had a numerous amount of issues with tenants. Once I made the switch to Hemlane, virtually all of my tenant troubles have vanished. The feature I like best is the tenant screening and background check. Would recommend this company to every landlord that wants to spend less time worrying, so all of them!

Pros

Tenant Screening Online portal Customer service

Review Source

JW

James W.  
VP  
Real Estate  
Used the software for: Less than 6 months

### "Hemlane"

March 6, 2020

5.0

So far my experiences has been great.

Pros

It is so easy to use and easy to navigate.

Cons

There isn't much that I don't like about this software.

Review Source

TG

Ted G.  
  
Real Estate  
Used the software for: Less than 6 months

### "Hemlane is a superb service that greatly improved my experience as a landlord"

June 28, 2016

5.0

Before Hemlane, I was a do it yourself landlord. I made the occasional error in dealing with tenants and the process was extremely time consuming. After I made the switch to Hemlane, my time spent managing my properties has been greatly reduced and there are never errors made when dealing with tenants.

Pros

The customer service and the technology

Cons

Not ideal for C class or below properties

Review Source

MB

Matthew B.  
Project manager  
Military  
Used the software for: Less than 6 months

### "Matt "

September 24, 2020

5.0

Pros

Ease of deployment and ability to add documents

Cons

Cost. But I don’t have much to compare to

Review Source

IB

Ian B.  
Owner/Broker  
  
Used the software for: Less than 6 months

### "Good software for marketing"

May 16, 2018

5.0

Pros

Marketing features are the feature I use most and what keeps me committed to the software, as it pulls through so many sites

Cons

Doesn't work as well w/ lower income Tenants b/c of technology challenge and some don't have bank accounts

Review Source

TT

Tony T.  
n/a  
Real Estate  
Used the software for: 6-12 months

### "Great experience working with Dana & Hemlane"

October 28, 2018

5.0

Pros

Setting up the listings for the house was super easy. Email notifications are useful.

Cons

Hoping one day that Hemlane builds a mobile app!

Review Source

Response from Hemlane

October 31, 2018

Thank you Tony for your review, and we have really enjoyed working with you! We hope to have an app for you soon.

EL

Elaine L.  
Landlord  
  
Used the software for: Less than 6 months

### "Very satisfied with the experience and customer service provided!"

March 27, 2018

5.0

Pros

Dana is great! She helped me a lot with any questions I've asked. I am so glad I found Hemlane, the free trial allowed me get familiar with the software, the powerful advancement made me found my tenant within a day! I can easily manage my rental properties online, it is easy to use, the weekly summary tells you everything you have to know. I highly recommend it!

Cons

In the beginning, you need to spend a little bit of time to explore those functions on Hemlane, but you will get familiar with it when you use it more often.

Review Source

JS

Joe S.  
  
  
Used the software for: Less than 6 months

### "Flexible product and great service"

August 24, 2016

5.0

Covers 90% of what a traditional property manager offers at a fraction of the cost. It's also much more flexible than many other online property management software.

Pros

Comprehensive and flexible.

Review Source

cS

christy S.  
COO  
Real Estate  
Used the software for: Less than 6 months

### "Good option for virtual manager"

November 29, 2018

4.0

I enjoy it. I think their Customer Service department does a great job handling my needs. The interface is user-friendly and everything so far has been fairly turn-key.

Pros

I like that is it fairly user-friendly and clean.

Cons

Seems like there are some bugs still getting worked out like multiple emails being sent at a time for the same topic.

Review Source

Response from Hemlane

December 3, 2018

Thank you Christy for the review! We look forward to continuing to work with you and if you need anything or have recommendations, then don't hesitate to reach out!

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