--- title: "Virto Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Virto Commerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/147200/VirtoCommerce/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Virto Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Virto Commerce ## What is Virto Commerce? Virto's Commerce Innovation Platform delivers a flexible ecommerce foundation for organizations that require scalability, integration, and control. It supports over 80 out-of-the-box packaged business capabilities, handles large catalogs, custom workflows, and complex integrations while allowing continuous enhancements without disrupting operations. The modular, de-composable design of the Platform ensures long-term adaptability as business needs evolve. ## What is Virto Commerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Virto Commerce?[Manage this product listing](https://www.g2.com/products/virto-s-commerce-innovation-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Virto Commerce 4.5 (8) VS. [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting Price $12000 Per Year Starting Price $225 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.7 (73) Value For Money 4.5 (6) Value For Money 5.0 (59) Customer Service 4.5 (6) Customer Service 4.7 (54) ## Virto Commerce alternatives [Algolia](https://www.capterra.com/p/148915/Algolia-Search/) [4.7 (74)](https://www.capterra.com/p/148915/Algolia-Search/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148915/Algolia-Search/) [fabric](https://www.capterra.com/p/215448/Fabric/) [4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215448/Fabric/) [Bagisto](https://www.capterra.com/p/197572/Bagisto/) [4.7 (18)](https://www.capterra.com/p/197572/Bagisto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197572/Bagisto/) [SellerChamp](https://www.capterra.com/p/179124/SellerChamp/) [4.4 (111)](https://www.capterra.com/p/179124/SellerChamp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179124/SellerChamp/) ## FAQs about Virto Commerce Overview ### What company size and specific industries is Virto Commerce built for? Virto Commerce is designed for mid-size and enterprise B2B companies with complex commerce needs, especially manufacturers, distributors, and procurement organizations. It fits businesses that need a platform for managing complicated buying, selling, and procurement processes across these sectors. Features and Usability ### What are the key features of Virto Commerce? Virto Commerce offers B2B commerce features such as catalog management, product configurator, shopping cart, checkout process, and order management. It also includes promotions management, customer accounts, inventory management, multi-store and multi-currency support, plus REST APIs, third-party integrations, and reporting & analytics. Integrations ### Which third-party tools and platforms does Virto Commerce integrate with? Virto Commerce integrates with over 10 third-party tools and platforms, including payment and commerce services such as Adyen, Mollie, PayPal, Authorize.net, and Cybersource; analytics and marketing tools like Google Analytics 360 and Meta for Business; and content, shipping, and communication platforms including WordPress, Umbraco CMS, ShipStation, SendGrid, and WhatsApp. Getting Started and Support ### What training and onboarding options does Virto Commerce offer? Virto Commerce provides in person training, webinars, documentation, and videos. In person training supports direct guidance, webinars offer live online instruction, documentation serves as written reference material, and videos provide self-paced visual walkthroughs for teams getting started. Getting Started and Support ### What customer support options does Virto Commerce offer? Virto Commerce provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. Support quality feedback is not available here, so no claims can be made about response times, helpfulness, or common issues. These channels outline the support options listed in the catalog. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Virto Commerce supports all three features that reviewers rate most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses manage digital storefronts, protect customer and transaction data, and handle orders more efficiently, allowing teams to deliver a more reliable buying experience from site administration through fulfillment. Data Security 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store Customer Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Shipping Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Virto Commerce 126 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Intuitive interface and user-friendly design which seamlessly integrate with existing workflows Provides ability to control editing rights by product category, geography etc. A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Allows users to generate text based on a text prompt. Condenses long documents or text into a brief summary. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Completes tasks independently without constant human intervention Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. Manage customer orders that cannot be filled immediately due to out-of-stock items Scan barcodes to ensure accurate pricing and label tracking Accept and track orders with multiple items Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and manage digital catalog of products/services with their details, specifications, and price Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Enables store or site to provide the same user experience in all browsers and browser versions. Works across multiple software systems or databases Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Process of dividing customers into groups based on common characteristics Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. Identify specific interactions between customers and brands Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Capture and manage data from multiple sources and syncronize it with the front end and back end Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Separate front and back end platforms to make coding changes without affecting user experience Makes informed choices based on available data and objectives Ability to disconnect the front office from the back office of an e-commerce platform Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Provides the ability to extend the platform to include additional features and functionalities Use AI to generate content in the form of text, images, videos, etc. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Captures invoice data and maintains comprehensive records for auditing and reporting purposes Group and package individual but related items as one package set Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. Access software remotely via mobile devices Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Allows users to give natural-language instructions for browser-based tasks. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions Present a catalog of inventory that customers can view Ability to all users select options to configure the product or select product options. For example, color, size, etc. Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting Process of using renderings, images, and artwork to create product visualizations Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Ratings/Reviews Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc Accept and track repeat orders Provides standard and ad-hoc reporting ability to meet business requirements Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Provide APIs that allow for interaction with RESTful web services Functionality to allow users to process returns/refunds either via self service or contacting customer service. Track and facilitate returns of products sold Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO. Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. Checkout of online store Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage special order requested by a customer Enable customers to locate and navigate to physical locations by zip code, city or GPS Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage and track operations and inventory within warehouses Create/edit commerce applications for mobile devices and/or web Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.5 (6) Basic $12,000 Per Year Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer ### "Virto Commerce designed to satisfy your requests from startup to big business" 5.0 April 14, 2015 I am a developer so I will use my line of reason. Thus Virto Commerce seems the best solution for those who want to use the high-modern eCommerce technologies regardless of how much resources do they have. As the mission of Virto Commerce is to give all business easy access to the best eCommerce solutions, it has some restrictions. Yes, you can launch very functional out-of-box site just in 42 minutes including obtaining Azure account, yes, it will be for free, yes, you can adjust it to fit your growing requirements using control panel as well as changing the source codes. But. But you (or your IT team) have to be qualified in such technologies as .Net and C# ‘cause you are that guys who will develop your Virto Commerce instance. Sure, Virto Commerce has documentation, samples, forums, tech-support, enterprise edition and so on. Nevertheless, you and only you are responsible for that you will get finally. So if you have serious intention to build big solution starting with minimal costs, Virto Commerce is the best choice for you. Pros \- Well considered architecture allows you to configure your instance without fear to broke it; - Modern UI on the cutting edge of technologies; - Scalable hosting by Azure; - Open sources and clean code; - Expandable by plug-ins; - More than 10-years VC-team's background in the eCommerce. Cons \- Yet small eco system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer CMO Used the software for: 3-5 years ### "Allowed us to create website for searching, viewing, and purchasing property in 3 months" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 10, 2022 We have been using VC to develop multi language and multivendor website for our Real Estate Agencies across Spain. Also we need a service for property listings management for our agents, 3rd parties' and content managers. Truly satisfied with VC as our primary platform. And the most important, we can roll out a lot of new listings and landing pages for empowering our SEO metrics. Pros Our requirement was not only creating a real estate portal fast, that could be constantly updated by our content managers. We also looked for extensive business, technical, and marketing features: - improved performance - 24/7 availability, scalability - multi- user, multi-lingual, multi-currency - catalog view - multi-feature filters and selections - map display and search - promotions - favorites - social sharing - notifications and property page details must be visible with fast load times on any device. - SEO-optimized website structure like 200.000 SEO landing pages - a mortgage calculator - a buyer’s guide - location rating Cons We had a lot of customization and used integration with another CMS for better front-end performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abhishek S. Sr Software Engineer Used the software for: 1-3 years ### "Most reliable ecommerce platform that is evolving every day" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 2, 2021 Pros The best thing about this software is every thing that we do from the platform can also be done through API's so this is the best and the most useful aspect of this software. Cons One thing i don't like about the software is the Reporting feature is missing. If basic reporting is included as the part of the platform than this becomes a one stop solution for all the ecommerce needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Cloud Architect Used the software for: 3-5 years ### "Virto Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2021 Great experience. Customer Service is great! Pros Open Source. Customizable. Built for Azure Cons Seems there are some bugs that I continue to find while using Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Vice President Engineering & Chief Architect Used the software for: 1-3 years ### "Excellent e-commerce platform on MS STack!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 10, 2021 Pros \- API First by Design, Scalable - Customisable hence extensible - Great Documentation - Competitive pricing with respect to features OOB. - Modern Tech Cons \- Support and ticket management could be more responsive - New releases at times breaks the existing functionalities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andreas K. ### "Scalable open source e-commerce platform in the (Azure) cloud for companies that want to be unique" 5.0 March 10, 2015 The company I work for, Caromba, is a platform that connects the car owner, the garages and other companies in the same platform. Its both B2C and B2B enabled. Its not like any other system and thus we needed a platform that we could customize and that was built to be customized. Virto commerce offered us that and much more. We host our complex solution 100% in the cloud, built up on .Net and open source, couldn't be happier! Pros Azure .Net Open Source = full control of code and development Customizable Great architecture - these guys knows what they do! Cons You pretty much need to have an IT department to be able to run this solution. Its not plug and play in that sense. So platform is for companies that want to/are unique and offers a unique solution/product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Partner Used the software for: Less than 1 year ### "Excellent Digital Commerce platform - Great for a start up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2019 We are excited to learn more about the scalable and extensibility - as we want to roll out to different operating companies. We are glad to have selected a platform that allows us to expand with out limits - unlike our first tool choice. Pros Easy to access out of the box for set up -- and we were up and running with our phase 1 in just a few weeks. We are tech savvy but I think it would be easy to configure for most companies as well. Cons There's nothing that I can think of right now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder and CEO Used the software for: Less than 1 year ### "Easy to manage online store " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Pros Virto Commerce makes it possible to create a turnkey e-commerce website with great capabilities. Cons Reports should be more in detail and comprehensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147200/VirtoCommerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.