Site Armor

Contractor's Cloud

4.5 / 5 25 reviews


Average Ratings

25 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $70.00/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Site Armor
  • www.contractorscloud.com/

About Contractor's Cloud

Contractors Cloud is a web-based CRM and construction management solution designed for the sales-oriented general contractor.


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Contractor's Cloud Features

  • Bid Management
  • Billing & Invoicing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Document / Photo Management
  • Incident Reporting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Permit Management
  • Residential
  • Selection Sheets
  • Subcontractor Management
  • Submittal Management
  • Supplier Management
  • Task Management
  • Timesheets
  • Warranty / Service Management

Contractor's Cloud Reviews Recently Reviewed!

Pleased with Contractor's Cloud.

Sep 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: our account manager, has been really helpful and is always available to answer questions and walk us through the steps to customize CC to our business needs.

Pros: We have found Contractor's Cloud to be a helpful resource for our business. As a rapidly growing small business we were glad to find Contractor's Cloud. Contractor's Cloud has consolidated our accounts with helpful features that we hadn't thought about but we're glad we have them. Communication with our sales team has become easier. Tracking our project status's (payments, expenses, and completion) has become more efficient and manageable leaving time to manage other aspects of our business.

Cons: We would like for their to be less clicks/windows when adding things like expenses and work orders. We would like to be able to add all of the info in one window rather than clicking through window after window to add information that we feel could be added to one.

Incredible utility for entire company

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Being able to have all functions of our construction business managed in a single software application has proven invaluable. Contractor's Cloud is do flexible, we believe any company could tailor it to their needs. For ours, it has everything we need and so much more that we look forward to implementing as we grow. The ability to have input on design features and bugs is very valuable to us as well.

Cons: There are some minor printing/viewing features that are clunky, but there are usually workarounds.

A little odd getting out of the gate, but once the honeymoon period was over, all is well!

Jul 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the one stop access to all of our info. Calendar, Customer Info, Scheduling, Production and Company Cam Integration is awesome!

Cons: It incredibly difficult for my team in the field to use from the mobi platform. They aren't able to upload from the field and accessing information from the mobi platform is difficult. If they utilize the web based platform on their tablets, it's easier, but I feel that their should be better access and control from the mobile phone version.

Best Contractor Software on the Market

Jun 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Contractors Cloud is the perfect combination of easy to use and all the bells and whistles. I found through experience that other software platforms are missing a user friendly platform or they did not have all the detailed steps available to keep track of our customers through our entire process. Contractors Cloud is easy to use and allows us to customize it to fit our specific needs. We track our projects from lead generation through production to final invoicing, including a P&L for each project. The software has helped organize, analyze and grow our business.

Cons: I have not found a con so far. I have been very happy with my experience from the customer services to product.

Great software for roofing companies!

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This CRM (Contractor's Cloud) is very adaptable to our roofing business, and gives us the ability to track and manage our workflows and interactions with customers much better than the current software that we've been using. The customer support and pricing make this software well worth any roofing company looking into seriously.

Cons: Wish it had a mobile specific application, but using it through a browser, should work on a smart phone or tablet should be okay.

Overall easy to use

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: This software is easy to use and learn. Contractor cloud is constantly improving functionalities to accommodate the clients needs within the software. Customer service is quick and very helpful in troubleshooting and area I am not familiar with in cloud.

Pros: Easy to learn and use, great customer service.

Cons: Would like to see more statistical reports, price.

Very positive experience with Contractor's Cloud.

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: I have been using this system for 3 years now. Tried a few before this and researched dozens more. Contractor's Cloud was the most user friendly and feature rich solution available.

Pros: A lot of features. Took a bit to train non-technical users but once trained, they did just fine. The solution always worked all the time. I had no technical or functional issues.

Cons: Mobile solution is pretty weak but the web based solution had everything we needed so we used a tablet in the field and it worked great.

Contractor's Cloud is the King of Construction Management for both Customer and Production Management

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Junk In - Junk Out, you must dedicate yourself to using the software and avoid trying to reinvent some combination of your way and their way. These guys got it right and you just need to commit to it and grow. The level of detail and their dedication to making the software better when it is already the best is astounding.

Pros: Scalability, Flexibilty and it works great on either iOS or Andoid platforms. After trying several of the so called top software programs, Contractor's Cloud blows the competition out of the water.

Cons: After using Contractor's Cloud for over a year, I've yet to find any cons. This platform is the Lamborghini of its kind.

Just Pricey

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: While only 3-4 people might be using the additional feature all users are billed: for example: if you have 3 estimators but 12 users, you will pay a lot per month to have to estimate part turn on.

Pros: Very user friendly

Cons: Costs too much

Average software but expensive, doesn't support QB online

Feb 08, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Contractors cloud can get very expensive: basic user rate starts with the high rate per user for additional features like pictures uploads and estimating or workflow features. While only 3-4 people might be using the additional feature all users are billed: for example: if you have 3 estimators but 12 users, you will pay a lot per month to have to estimate part turn on.

Pros: Easy to understand and use

Cons: Pricing. Very hard to download from CC to your devices: to download pictures ( very common in roofing business) you will have to download each picture one by one. No easy options to export pictures. If your card doesn't go through, you lose access to the software right the way.

Recommendations to other buyers: Shop around, there are similar CRMs on the market that cost much less and can do more.

review for contractor cloud

Feb 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Comments: They use cloud computing technology. It has use nowadays and is very easy to use. Have very interesting feature.

Great Product!

Jan 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Comments: I've been using Contractor's Cloud for a little over 2 years and the ease of following the tutorials and setup is impressive!

Affordable Functionality

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We utilize the program to assist with both customer management and project management. It is convenient to have all information regarding your project in one area. All levels of the organization can access the information in real time. It has been a big help in getting our projects organized and streamlined.

Pros: The search functionality is fantastic. I like the CRM features as well and the project management is robust.

Cons: Not very mobile friendly. Would like an easier way to set privacy on files uploaded to the files.

Recommendations to other buyers: I would recommend this software

Help wihen you need it!

Sep 14, 2016
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High contingency projects require more than just a clipboard and a cellphone. Contractors Cloud is a fantastic solution to managing the my business needs. End-to-end surveillance and support makes it easy to use, easier to track, and I can quickly communicate the status of any number of projects.

Cons: Sometimes hard to cater to different tasks. As each job site requires different approaches, I felt as though sometimes the software couldn't be paired down to reflect the difference in touch points.

Recommendations to other buyers: The app can be useful, but not full service. And as a contractor, I did not always have access to my laptop. Could be improved, but overall a great function.

Great software

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly and easy to pull data and input information.

Cons: Nothing really. Haven't had an issue as of yet other than freezes.

Recommendations to other buyers: Keep an open mind and make sure you know the software in its entirety before coming to conclusions.

Contractor's Cloud Review

Apr 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The Contractor's Cloud software is very easy to use for an entire office.

Cons: I am very pleased with this software, it is very easy to use.

Recommendations to other buyers: I would definitely recommend to shop around but I found that this is the best one.

Contractor's Cloud is a Great Program

Apr 13, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Contractor's Cloud was very easy to use especially for some of our employees who had a hard time learning new programs. It is very user friendly.

Cons: I can't think of too many things that I didn't like about this program. When your working with a lot of data and information, it was a little slow and with future updates, they could make it a little faster.

Recommendations to other buyers: When evaluating this program, make sure it fits your needs and can do everything you need it to do. The price is right where you expect it to be.

We couldn't work like we do with Contractor's Cloud

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so customizable to our needs. The Contractor's Cloud team has never been anything but AMAZING to me and my team! Contractor's Cloud as just the right amount of weight to marketing, before, during and after the project. BUT we absolutely love the the production functionalities this software provides to us. We have been using CC for 3 years now and see it as a viable part of our remodeling business. We checked out many software options before choosing Contractor's Cloud!

Cons: I don't have any "least likes" when I tell Contractor's Could I have a need, I am listened to an accommodated as best as I can! Ido wish I could find duplicates in our system a little bit better because my front office girl keeps entering the same customer numerous times. :0

Recommendations to other buyers: Identify your company's needs. For us we have a marketing department, so being "heavy on the front-end" was not very important to us. We knew we needed help organizing our production department and Contractor's Cloud provided that organization and support!

Has improved the flow of our business tremendously!

May 28, 2015
5/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The ease of use, very user friendly, allows for an excellent flow of information which translates to good communication between staff and customers. The work flow is the #1 reason we chose this product

Cons: We self perform most of our company's work and I do think that it is set up more so for companies who use vendors and contractors.

Recommendations to other buyers: This has been a great tool for our business. It has made day to day activity more efficient. I know we are not using even all off the capabilities of this program and we love it! Even the employees with very little computer knowledge can use this. It's especially great to be able to access all of our data from in the field or at home. We had a paper CRM system for 30 years and this transition has been great - we would never go back!

Built by Contracting Professionals - Excellent Flexibility

Jan 06, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The understanding of a niche specific industry that the developers possess and their ability to fine-tune the software to our needs through great customer service and communication.

Cons: For the price, any drawbacks are justifiable. If I were forced to bring something up, it would be speed of larger workflows.

Recommendations to other buyers: These guys are great. Excellent value as billing is tied to users and demand.

Best Flexibility and Functionality

Nov 12, 2013
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Contractor'ÿ¿s Cloud for a year now, and we're not sure how we ever got by for 33 years before it. To have all of our information in one place and just a click away is truly amazing. We chose CC because of its complete flexibility to adapt to the way we do business rather than the way the software has us do business. If ever an issue arises, not only can we get hold of our account representative immediately, but the issue is resolved that same day. To know that our suggestions can and have been implemented into the system is worth its weight in gold. Contractor's Cloud will be a pivotal point in the growth of our company.

Cons: Sometimes, we are at the mercy of a slow internet connection in the field. Other than that, it runs nearly seamlessly.

Recommendations to other buyers: Make sure that the system can adapt to your needs. Pricing was a big factor for us, and Contractor's Cloud fit the bill.

Oct 15, 2013
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Contractor's Cloud has become the backbone of our daily operations. It's used all day long every day by our entire staff. From the first call we receive all the way through the sales process, ordering, production, expenses, invoicing, and final job closeout, everything concerning the customer and the job runs through Contractor's Cloud. Long gone are the days of figuring out whose office the hard file is in. Multiple people can have access to the same customer's file at the same time. And with the advent of the mobile platform, it has truly become a mobile office suite that has become not only invaluable but is also our singular operating procedure. We even coined a phrase, "If it isn't in the Cloud, then it didn't happen."

Oct 08, 2013
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We are Mr. Roofing, Inc. in the San Francisco Bay Area. We have been using Contractor's Cloud for a year and seven months and are happy with our selection. Before Contractor's Cloud, we were using a different project management software that we loved. Unfortunately, that provider stopped updating or improving their offering, and we were faced with old hardware and outdated software. We began our search for an alternative with the idea that we did not want to revert or take a step back from what we were used to. Out of about seven different services that we looked at, Contractor's Cloud was the best solution. Contractor's Cloud is the best value for the cost, the customization, and ease of use. We did not miss a beat in changing systems. The support has been exceptional. Ideas we would like to see are considered and implemented. The integration is helpful. We were able to keep the best of what we had previously - with the addition of better functionality and additional implementation.

Oct 07, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Contractor's Cloud is a must for any roofing company. I am a Production Manager, and this software has become the backbone of our company. I order all jobs through the software. With a push of a button, my supplier has the work order and the sales rep has a notification sent to his phone. This software also syncs with your Gmail accounts, which means all appointments and job start dates are automatically added to all employee's calendars (no more phone calls wondering when a job starts). It also syncs with QuickBooks and makes account receivables from our suppliers a breeze. This is a great product that I only see getting better with time, and their customer service is top notch. Their representative took the time to train myself, our receptionist, and one on one training with each of our salesmen. I highly recommend this product to any roofing company.

Oct 06, 2013
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We are a full service general contractor and have been using Contractor's Cloud for just under a year. Before implementing CC, we used a combination of spreadsheets, Quickbooks, Word docs, etc. We now use CC with full Quickbooks integration. We are able to keep all documents, pricing, and contact info in one place with no double entry - all while having access to all of it anywhere we have Internet access. Having never used a formal customer management/estimating software before, there was a bit of a learning curve to start but the guys at Contractor's Cloud are always a phone call, email, or web meeting away, and are quick to respond. There are also many "helps" within CC as you are using it. The workflow feature has increased productivity and helped us give a better customer experience by streamlining communication between office and production staff. The customer portal has also been a big hit with customers, enabling them to see billing and scheduling in real time as you make updates in the system. Bottom line - CC is a solid system, it is very powerful, and the more info you put into it, the more it can do for you .