# Nomadia TourSolver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Nomadia TourSolver the right Route Planning solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147209/SharpSpring/reviews

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Nomadia TourSolver

4.2 (30)

[View alternatives](https://www.capterra.com/p/147209/Opti-Time/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Reviews of Nomadia TourSolver

Ease of use

4.1

Customer Service

4.2

## Pros and Cons in Reviews

DB

Daniel B

ConsultantInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“The software integrates all our business constraints; it is highly flexible.“

October 19, 2020

Luc B

Free-lance consultantLogistics and Supply Chain, Self-employedUsed the software for: More than 2 years.

“Easy of use (for final user), integration possibilities, strentghness“

June 12, 2020

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Daniel B.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Route planning & optimization"

October 19, 2020

4.0

I can tell that Opti-time’s team is very experienced and is very passionate about their products. We really feel part of the product team as they listen to features requests and implement fast!

Pros

The software integrates all our business constraints; it is highly flexible. The UI is customizable which improves the user experience significantly.

Cons

There is not much I dislike about the software.

Alternatives considered

[Route4Me](https://www.capterra.com/p/149633/Route4Me/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Nomadia TourSolver

Territory creation Responsive support pre and post sales

Review Source

Response from Nomadia Group

March 10, 2021

Thank you for taking the time. We are working hard on our features and fast implementation!

AL

Arturo L.  
GIS Business Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "North Alpha fully recommends Opti-Time for Agenda and Route Optimization"

June 17, 2020

5.0

Pros

Opti-Time is an easy-to-use optimization software that suits most needs and can be deployed within few weeks. Opti-Time helps on reducing costs and planning efforts. Opti-Time gives full operation visibility for managers and field executives. The software has a lot of integrated constraints and restrictions that can be set to fit any operation requirement.

Cons

\- Setting up the constraints/restrictions to comply with very specific needs is difficult without a qualified expert assistance and support.

Review Source

Response from Nomadia Group

March 10, 2021

Hi there, thank you very much. If you still need help setting up the constraints according to your business needs, one of our experts will assist you.

BB

Brian B.  
Senior Inspector  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Toursolver"

April 26, 2022

3.0

getting more comfortable using system

Pros

Able to map and Locates almost all sites

Cons

\-List of sites does not match the map ''pins'' -difficult to tell which direction your going to start -difficult to find/see street name

Review Source

Response from Nomadia Group

May 5, 2022

Hello Brian, thank you so much for your review. I have asked someone from the team to reach out asap to understand the problems you have with the map display.

TB

Tom B.  
Electrical Inspector  
Facilities Services  
Used the software for: 1-2 years

### "Good program for optimizing routes and communicating arrival time window with customers. "

December 13, 2023

4.0

Toursolver Is a viable route optimization and site arrival time communication tool.

Pros

Route optimization, time of arrival communication, import data.

Cons

Is a very detailed and customizable program and requires training and practice to use.

Review Source

Response from Nomadia Group

December 14, 2023

Dear Tom, Thank you for your review. We are pleased to read TourSolver helps you improve your business. Feel free to contact our support team if you need any assitance on the ongoing practice of our solution.

AC

Andrii C.  
TeamLead  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "White Label Routing APIs"

February 8, 2022

5.0

For our company, the most important was to be able to integrate a routing & planning optimization API within our platform, we benchmarked several solutions, and none got even in close in calculations speed and quality of results on a large amount of data.

Pros

White label integration of their APIs, recommendations from other companies in the field were what decided us to move forward with Opti-Time.

Cons

Initial set-up was long as we had to figure out how to best use the countless constraints and possibilities of the routing engine. It is very flexible and sometimes too much so!

Review Source

Response from Nomadia Group

April 12, 2022

Hi Andrii, thank you so much for posting a review; we are working hard to find the right balance between simple-to-use systems that offer our users flexibility. Many UX/UI improvements are on the roadmap this year.

VC

Venard C.  
Head of Sales and Project Management  
  
Used the software for: 2+ years

### "Expert user"

October 25, 2017

5.0

Pros

This software provides the best functionalities coverage and enables a huge ROI in a few months. Its strong customisation makes it relevant in many business cases.

Cons

Due to its large range of functionalities this soft may be a bit hard to configure and should be reserved to large organizations

Review Source

Response from Nomadia Group

March 10, 2021

I'm glad you appreciate the customization of the interface and integration. Please reach out to us if you have any questions.

FC

Federico C.  
Business Developer  
  
Used the software for: 6-12 months

### "Easy to use and ROI guaranteed"

September 8, 2017

5.0

Pros

It allows to optimize the route plan in an immediate and easy-to-use way, granting saving in terms of logistic costs and reducing mileage. It is ideal for delivery staff, sales people and technicians. The new APP TourSolver Mobile increases even more its usefulness, allowing a real team connection among planner and mobile forces.

Cons

There isn't yet the possibility to geo-localize the resource, even if this functionality results a next implementation of the software

Review Source

Response from Nomadia Group

March 10, 2021

Hi Federico, thank you so much for your feedback. We are glad you appreciate our APP TourSolver Mobile. The geocoding has been updated; let us know if you still have issues!

RC

Raffaele C.  
Wiring Inspector  
Public Safety  
Used the software for: 6-12 months

### " TourSolver Review"

April 28, 2022

4.0

Pros

availability of user options that can by customised

Cons

search bar for adding new addressed not working

Review Source

Response from Nomadia Group

May 6, 2022

Hello Raffaele! Thank you for your review, I have asked the team to look into the search bar issue, it might be related to the brand new release that came out this week. They will be in touch with you directly.

AR

Alice R.  
Account Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Very valuable software"

February 8, 2022

5.0

Very few routing & scheduling software offers real-time optimization, and only opti-time has an efficient one. Highly recommended for field service calls optimization.

Pros

Real-time optimization engine that allows call center’s operators to propose/set appointments into existing routes. It is a game-changer to improve customer experience!

Cons

The set-up of the real-time optimization engine is challenging at first, but their support helped a lot.

Review Source

MM

Miguel M.  
Sr Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Big benefits and low investment"

December 8, 2021

5.0

Pros

Route planning is very easy and does not require previous experience

Cons

More documentation and examples are required to load the information of the multiple optimization variables

Review Source

Response from Nomadia Group

December 13, 2021

Hi Miguel, Thank you so much for the review, feel free to get in touch with our support team if you need more information on the optimization parameters. We are working hard on boosting our self-help documents so stay tuned!

SD

Sandra D.  
Secrétaire comptable  
Renewables & Environment  
Used the software for: 1-2 years

### "Gain de temps"

June 13, 2024

4.0

Pros

Gain de temps considérable 10mn contre 3 ou 4 jours pour planifier les rendez vous.

Cons

Pas vraiment d'aspects négatifs juste quelques modifications qui lui permettrait de mieux optimiser les tournées.

Review Source

Response from Nomadia Group

June 19, 2024

Bonjour Sandra, merci pour votre retour d'expérience. Nous sommes ravis que TourSolver réponde à vos besoins quotidiens!

KE

Kostia E.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Ideal for small businesses"

April 21, 2022

5.0

Great, a bit scared at first that we wouldn't be able to use it, we are not tech people, and the last thing I wanted was to get a system that would add more work! But that wasn't the case at all, their team was there, and the thing works; we use it daily and save tons of time.

Pros

I operate a Garage Door Repair and Installation service in Florida. I grew a lot, and dispatching and scheduling jobs for 20 technicians was difficult. I like that the system lets us do that easily. What I most like about it is: - Drag&drop service jobs from Xls - One-click optimization - Full map view with all routes (to display during morning briefing time) - Modify job schedule based on the team's feedback - Share with the mobile phone in one-click -> we worked with \[SENSITIVE CONTENT\], who helped us set the system and workflow for our needs. That allowed us to be operational right away (I don't like to read user manuals!). He is still our contact and is fantastic to work with.

Cons

Daunting at first, with a lot of features and buttons all over the place, but that goes away very fast when the software tech starts the onboarding.

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Nomadia TourSolver

Pricing / Support / User Interface

Review Source

Response from Nomadia Group

April 28, 2022

Hi Kostia, thank you so much for the review! Indeed, the UI is very rich and will look complex at first. This is one of the downsides of having a lot of customization and features. I have provided your feedback to the product team to continue to focus on UX as much as possible.

FK

Filippo K.  
Ingegnere  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Un'esperienza positiva"

March 19, 2024

4.0

Assolutamente positiva, l'implementazione e il supporto ricevuto in fase di scelta e la flessibilità di/scalabilità nell'implementazione delle funzioni

Pros

Interfaccia utente, completezza dei vincoli gestiti e supporto utente ricevuto

Cons

Alcune traduzioni in italiano un poco approssimative

Reason for choosing Nomadia TourSolver

Qualità del piattaforma, completezza e supporto ricevuto in fase di selezione

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Necessità di un tool dedicato con il crescere della complessità da gestire

Review Source

Response from Nomadia Group

March 20, 2024

Grazie per la sua recensione, Filippo. Siamo lieti che sia soddisfatto della nostra soluzione.

MC

MARIE C.  
resp negoce  
Farming  
Used the software for: 2+ years

### "Pratique"

November 10, 2023

4.0

Pros

Nous l'utilisons pour nos tournées camion, nous pouvons choisir ce que nous privilégions pour la tournée: les kilomètres, le nombre de clients... La relation avec notre logiciel de conduite est très importante, et la relation des deux nous permet d'avoir une approche complète de notre métier

Cons

Nous ne l'exploitons pas complétement. Une formation (gratuite!) serait intéressante.

Review Source

Response from Nomadia Group

November 16, 2023

Bonjour Marie, Nous vous remercions d'avoir pris le temps de nous communiquer votre retour d'expérience et sommes ravis qu'il vous permette d'avoir une approche complète de votre métier.

PM

Paul M.  
Senior Inspector-Toronto  
Government Administration  
Used the software for: 1-2 years

### "Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation."

April 14, 2022

2.0

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

Pros

Lets customers know of ETA's via text and email once a route has been planned.

Cons

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

Review Source

Response from Nomadia Group

April 19, 2022

Hello Paul, thank you for taking the time to post a review! The navigation aspect is managed through Google Maps / Waze or any third-party application you would launch from the TourSolver App on your phone. Hence, turn-by-turn navigation is not handled by our software directly. I have instructed our team to get in touch with you to go over this and ensure that you are fully satisfied. Alex will be in touch with you very soon!

PN

Paul N.  
Inspector  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Toursolver"

April 19, 2022

2.0

Dissapointed w toursolver so far

Pros

It is fairly quick to load info to get map

Cons

Several items. Can not add stops, street names are very small, can't seem to increase font. can't move stops around.

Review Source

Response from Nomadia Group

April 21, 2022

Hello Paul! Thank you so much for your review! Stops can be added and moved anytime from the map view or from the timeline view. You might not have the right to do so, I have asked the team to get in touch with you and your system administrator to ensure that this is no longer a frustration for you. For the street names, you have access to multiple map backgrounds, you should be able to enable Google Maps for example. we will be in touch soon to ensure that this works for you!

TD

Troy D.  
Electrical Inspector  
Construction  
Used the software for: 6-12 months

### "Toursolver - Electrical inspection"

April 27, 2022

4.0

Inspections are clearly identified and can be easily managed.

Pros

Software is easy to load work/site visits on and provides a good overall layout of inspections to be completed. Works overall well with google maps.

Cons

Not easy to add additional stops to existing map. Sometimes google maps takes you to an address close to where you need to go, so you need to double check address before trying to gain access to the address where the inspection is required. Sometimes when the map is optimized, it takes you back to an area close to where you have already been.

Review Source

Response from Nomadia Group

May 6, 2022

Hello Troy, thank you for taking the time to post the review. I have asked the team to get in touch with you and understand what the problem might be regarding the address locator & route optimization. We want to make sure the software helps you as much as possible.

aM

andy M.  
inspector  
Construction  
Used the software for: 6-12 months

### "Toursolver"

April 14, 2022

4.0

So far it has been fine. Still getting used to it

Pros

I like the allows certain amounts of time for each job and plots on a gant chart

Cons

A bit difficult to rearrange the calls in the order I would like

Review Source

Response from Nomadia Group

April 19, 2022

Hi Andy, thank you for your review! I have forwarded your remark to the team to see if we can help in making it simpler for you to rearrange service calls. Look out for an email from our team soon!

Luis Manuel F.  
VP of Sales  
Consumer Services  
Used the software for: 2+ years

### "Opti-Time Save money"

June 17, 2020

5.0

El apoyo comercial y tecnico es muy importante para poder sacar el mayor provecho de las herramientas

Pros

Actualmente usamos el software para desarrollar soluciones de optimizacion de rutas, donde buscamos generar ahorros en todo lo que tiene que ver rutas y personal en campo

Cons

De todas las herramientas que hemos probado es la que mejor ROI nos ofrece en los proyectos que hemos desarrollado

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Nomadia TourSolver

Por la cantidad de variables que podemos optimizar

Review Source

Response from Nomadia Group

March 10, 2021

Hello! I am glad you enjoy using the software. Please reach out to us if you have any questions.

AH

Anastasiia H.  
Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Happy to use it!"

February 8, 2022

5.0

I am so happy that Geoconcept (Opti-Time) is now present in the US. TourSolver routing engine has been evolving over the last 10 years and is clearly above the pack.

Pros

In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.

Cons

I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag&drop UI?

Review Source

Response from Nomadia Group

April 12, 2022

Hello Anastasiia, thank you for your feedback! A customizable BI Dashboard is in the works and will be released soon! Stay Tuned!

CL

Clovis L.  
ch  
Consumer Services  
Used the software for: Less than 6 months

### "utilisation tour solver"

December 4, 2023

5.0

Tour solver nous facilite la vie sur la gestion des tournées, optimisation du temps et des chauffeurs. Nous avons un outil de suivi avec une collecte de données . Nous sommes des échanges que nous entretenons avec les commerciaux et formateurs qui répondent toujours.

Pros

Nous avons apprécié la facilité d'utilisation du smartphone et la planification.

Cons

Nous avons eu des difficultés sur la gestion de la base de données clients

Review Source

Response from Nomadia Group

December 7, 2023

Merci pour votre retour d'expérience. Votre avis nous encourage à continuer à fournir un produit et un service de haute qualité. Si vous avez des besoins supplémentaires, n'hésitez pas à nous contacter.

AG

Alfredo G.  
Sales Manager  
Computer Software  
Used the software for: 2+ years

### "ITSmarts Comments"

June 16, 2020

4.0

Experience have been very good this sales and support

Pros

About Toursolver Cloud is a solutions very easy to use to implement with final users

Cons

would be good idea quote by modelo: Geocoding, Territory, Planing, app monitoring, considering that prospects and/or custom other just need part of the solutions and not all of it. Also they need test more de solutions some timer appears some "bucks" that some time is complicate some soon. Finally would be necessary considerer price for LATAM because other competence as beetrack or simpleroute with lower prices confuse market even those companies do not do optimization process just sencuence with out restriction

Reason for choosing Nomadia TourSolver

Because those are in new model base on Cloud Service that is the new generations software Thanks to be interesting to ear us.

Review Source

Response from Nomadia Group

March 10, 2021

Thank you for taking the time to give us your feedback. We are improving the onboarding of our software to make sure that all our customers can quickly deploy.

Luc B.  
Free-lance consultant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "An easy way to save time and money..."

June 12, 2020

4.0

Pros

Easy of use (for final user), integration possibilities, strentghness

Cons

Implementation requires a deep knowhow...

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Nomadia TourSolver

Previous experience

Review Source

Response from Nomadia Group

March 10, 2021

Hi Luc, thank you so much for posting a review here. Do not hesitate to reach out to our support team. We have a support service that will assist you through the implementation and any integration.

PY

Paul Y.  
Electrical Safety  
Construction  
Used the software for: 1-2 years

### "Not a great system"

April 22, 2022

3.0

Pros

After lots of time with it it becomes easy to use

Cons

Always needs to be connected to the internet

Review Source

Response from Nomadia Group

April 26, 2022

Hello Paul, thank you for taking the time to post a review! The mobile app has an offline mode that allows you to access your route plan and report even when out of network. It is not possible to connect to the desktop web portal if you do not have internet. Our team will reach out to you to gather your feedback and implement new features in our product roadmap. Stay tuned; Alex will reach out!

EP

Emmanuel P.  
ITSM Specialist  
Government Administration  
Used the software for: 6-12 months

### "Lackluster Customer Support"

April 27, 2022

3.0

Customer service is not great. Turnaround is long. It seems support working hours is very limited for Canada Eastern Seaboard customers. We get that the application is hosted and supported from France, but we know that we have to wait for support for a long period, even if it's urgent. We feel there's no urgency. Tool seems unfinished (e.g. lists are not alphebatized, multiple places to make changes when a user is modified)

Pros

Route Planning and being able to communicate to the customers

Cons

For an administrator, the tool is clunky. It seems the modules are programmed separately. Adding a user and setting their mobile seems like 2 different tools.

Review Source

Response from Nomadia Group

May 5, 2022

Hello Emmanuel, thank you for your review. Someone from our team will reach out to ensure we understand your problems and help you as best as possible. Our technical support is available during EST working hours; you can also chat directly with an agent using the chat box at the bottom right of your screen.

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