# Land Gorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Land Gorilla the right Loan Origination solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147212/Construction-Loan-Manager/reviews --- Land Gorilla 4.8 (33) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Land Gorilla Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews HB Heather B Customer Advocate ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “Land Gorilla keeps the entire construction lending process consolidated in one place, making it easy to manage budgets, inspections, documents, and accounting.“ May 29, 2026 Zachary F Construction Operations CoordinatorConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “Their customer support in relation to draws is phenomenal.“ May 13, 2026 LB Lindsey B Senior Mortgage Technology and Finance AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “They have a very robust system, incredibly responsive support, and competitive pricing.“ November 15, 2023 Regina M Construction Renovation CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I was able to log into the system as a first-time user and maneuver without any assistance or training.“ November 8, 2023 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zachary F. Construction Operations Coordinator Construction Used the software for: 1-2 years ### "Construction Lending / Encompass Integration" May 13, 2026 5.0 I couldn't be more pleased with my overall experience with Land Gorilla. The construction lending management is so versatile. Their customer support in relation to draws is phenomenal. The whole operation is a very smooth process in an industry surrounded in chaos. Pros Land Gorilla optimizes construction processes, and my favorite functionality is the Encompass Integration. Cons There really isn't much to dislike about what Land Gorilla offers in the Construction Lending space. If I had to nit-pick, I would say their overall website design could be upgraded. It really isn't bad to navigate though! Review Source LB Lindsey B. Senior Mortgage Technology and Finance Analyst Banking Used the software for: 2+ years ### "One of my favorite vendors" November 15, 2023 5.0 Pros We have been working with Land Gorilla for a couple years now and have nothing but positive things to say. They have a very robust system, incredibly responsive support, and competitive pricing. Really can't recommend them enough. Cons I really don't have any cons. I haven't had a single complaint about their system. Alternatives considered [Built](https://www.capterra.com/p/159434/Built/) Reason for choosing Land Gorilla Price and Demo quality made them very competitive. Review Source Response from Land Gorilla November 24, 2023 Thank you so much for your positive review and for recommending Land Gorilla! We strive to provide the best service and solutions to our clients, and it's wonderful to hear that we have been able to meet your needs over the years. Thank you once again for your support; it means the world to us. We look forward to continuing our work with you in the future! Adam R. Owner Construction Used the software for: 1-2 years ### "It's a Challenge" May 26, 2026 2.0 It was miserable. I was doing the best I could and rarely had a glitch-free or challenging draw. Maybe it is a budget product with a low grade back end? It felt that way. Expect a struggle and expect support to be clipped and impersonal. Pros It is a good idea that is trying to streamline documentation, payments, and tracking of signatures for a contractor, owner and banking more efficient and effective. Cons This list here is long. I found customer service to be a challenge. I watched the YouTube videos at the beginning of the process and went bug-eyed several times. The most glaring was just because they keep saying it's easy, simple or quick - doesn't make it so. It's not any of those things. I had lots of technical issues with logging in, pulldown menu glitches, documents uploaded and then still needing to be emailed, and screens being absent. I was told I needed to keep messaging with a different loan number. The loan numbers came from the messages themselves. I had been using the program with a lot of challenges with no access to the budget spreadsheets. It never loaded. Once the problem was solved after many emails and lots of back and forth. No one apologized and felt like I was the problem. I will admit I was irritated, but never rude. I never felt like much more than a problem and felt more at odds with them. I dreaded using the website and dreaded worse nothing happened once. There were often corrections, adjustments to totals and surprises. I did have the same customer care person most of the time. Maybe that is a perk to some. Sometimes onesite sometimes land gorilla. I never understood that. Review Source Response from Land Gorilla June 5, 2026 Hi Adam, Thank you so much for taking the time to speak with our team recently. We value your honest feedback and appreciate the opportunity to discuss your experience in detail. Insights like yours are incredibly helpful as we continually strive to improve our platform and user experience. We are glad we were able to connect and work through things together, and we look forward to a continued partnership with you. DT Danaka T. Construction Lending Commercial Real Estate Used the software for: 6-12 months ### "LG Review" November 28, 2023 5.0 Pros The capability for reporting and the ease in portfolio management. Cons The time to receive new reports. Originally missing some functionality that we were used to form other systems but they were quick to make adjustments for us. Review Source Response from Land Gorilla December 20, 2023 Danaka, we greatly appreciate you taking the time to provide us with your valuable feedback. Your insights are essential in helping us improve our platform and enhance the experiences of our clients. We value our partnership with you and encourage you to share any additional suggestions you may have. DS Dana S. Director of Construction Finance Banking Used the software for: 1-2 years ### "Makes construction seamless" November 13, 2023 5.0 Pros Land Gorilla does an amazing job at managing the daily ins and outs of construction lending. Making my job as a construction lender flow smoothly. Cons Nothing- all needs have been met sufficiently. Alternatives considered [Granite Risk Management](https://www.capterra.com/p/185702/Granite-Risk-Management/)[Built](https://www.capterra.com/p/159434/Built/) Reason for choosing Land Gorilla Land Gorilla more closely aligned with how we saw construction and renovation lending fitting into our company. Review Source Response from Land Gorilla December 13, 2023 Thank you, Dana, for taking the time to share your review and we truly appreciate hearing your feedback. We are grateful for your continued support and look forward to our ongoing partnership HB Heather B. Customer Advocate Manager Construction Used the software for: 2+ years ### "Great Platform Backed by Great Support" May 29, 2026 5.0 Land Gorilla has been a reliable solution for our construction lending needs. It has helped improve efficiency, maintain organization, and keep projects moving forward. Pros Land Gorilla keeps the entire construction lending process consolidated in one place, making it easy to manage budgets, inspections, documents, and accounting. Their support team is fantastic and always responsive when assistance is needed. Cons The balancing feature has improved over time, but it can still be challenging to navigate. A more streamlined layout would make the process clearer for all users. Review Source TR Taylor R. Construction Finance Manager Capital Markets Used the software for: 1-2 years ### "Great Partner Service" June 10, 2026 5.0 Overall experience has been great. Land Gorilla is an awesome partner to have and a key function in our construction lending process. Pros The team is very knowledgeable and supportive throughout the draw process. They are an essential aspect of our construction lending process. Cons I do wish the platform was a bit more user friendly/easier to navigate. I also wish it was the same platform that the builders & borrowers used. Review Source Jennifer G. VP, Renovation Lending Financial Services Used the software for: 2+ years ### "Comprehensive Draw Management Platform" November 10, 2023 5.0 Without this system, we would not be able to effectively manage draw administration for renovation loans. I have worked for shops in past that relied on Excel spreadsheets to manage renovation projects. This system is so far advanced from an Excel spreadsheet, it would be like comparing the Flintstones to the Jetsons. (I realize I'm dating myself with the reference. ;)) One small feature I particularly appreciate is the system's ability to accurately track interest earned on the renovation escrow accounts. That is a feature our corporate accounting system cannot duplicate. Pros The Land Gorilla staff is incredibly helpful and friendly. Their training during onboarding is thorough and they are eager to provide ongoing support. The platform itself is one of the most comprehensive I've seen for draw management. Using it greatly reduces if not eliminates user error and serves a vital function in making sure projects progress. It also empowers fewer draw administrators to manage a higher capacity of renovation projects. Cons While I appreciate the messaging component within the system, external parties are less eager to adopt it. I prefer it as a single point of reference for all tasks, milestones, communication, etc. Since other parties prefer using regular email to communicate, I do appreciate the system's ability to pull those messages into and document them within the loan file. However, the external parties must include the appropriate LG email address, so there are times when communication outside of LG is not captured. Also, 203(k) Consultants have been reluctant to use LG"s software, citing a duplication of efforts. My observation is that LG's system is more accurate and reliable than a Consultant's personal records. I would like to see the Consultant community embrace this system vs. complaining about it. Reason for choosing Land Gorilla I had previously used CLM at another company and would not consider an alternative. The service and the product are just that good! Review Source Response from Land Gorilla December 13, 2023 We appreciate your review of Land Gorilla. Your feedback is incredibly valuable to us. It is customers like you who contribute to the success of our partnership, and we are excited to continue providing you with the finest products and support in the future. Regina M. Construction Renovation Coordinator Financial Services Used the software for: 2+ years ### "Very User Friendly" November 8, 2023 5.0 Pros I love how user friendly the system is. I was able to log into the system as a first-time user and maneuver without any assistance or training. I love the Dashboard page. Being able to see all our active loans, orders, draws and change orders on one page is such a useful feature. Cons The only con I have is getting a message that I will be logged out for inactivity but I'm in the system scrolling. Review Source Response from Land Gorilla November 24, 2023 Thanks so much for your positive review! We're thrilled to hear that you're enjoying the user-friendly interface and finding value in the features – especially the Dashboard! We strive to make our software as efficient and convenient as possible for all users. Thanks once again for these insights. We're committed to making your experience even better in the future. VR Verified Reviewer Closing Quality Manager Financial Services Used the software for: 1-2 years ### "This system is very user friendly. The ease of use of awesome!!" February 9, 2018 4.0 Pros I love the ease of uploading documents to the document center. Being able to view documents received for the file in the document center and communicating with the reviewer through the communication log is a great benefit. Cons The visibility to see all active files in your pipeline is a feature that need improvement. As it stands today that visibility does not exist. So as a lender we have to manually track all of our active files until the final review has been provided. Review Source JW Jesse W. Property Manager Real Estate Used the software for: Less than 6 months ### "Okay" December 5, 2018 5.0 It took a while for my log in to work, and to get used to the program. I would recommend it to someone whose sole duty was dealing with financials on the construction side, but for someone like myself that only deals with it slightly every once in a great while it seemed overwhelming. Pros The pure amount of items that you can do with this program is amazing. Cons There were so many things to do that the ease of use at times would get very difficult trying to navigate throughout the program and get to what I needed in order to make it work. Review Source HP Heather P. Mortgage Operations Manager Banking Used the software for: 1-2 years ### "Need a Construction Loan Manager- Try Land Gorilla! " November 14, 2023 5.0 We love Land Gorilla overall, it has really saved us time, money and energy since we have integrated with them in late 2021. We wish we had done it sooner! Pros It's ease of use, and the inspections. We receive the inspections back usually within a day, and they are cheaper than using any of our regular appraisers. We love the customizable reports, and being able to use the system for Commercial and Retail Mortgage loans. Cons There isn't much, but I wish I could order title updates thru LG, I understand there is some type of solution, but it did not work for how we operate our business. Reason for choosing Land Gorilla Overall, the price and product of Land Gorilla won out. Review Source Response from Land Gorilla November 24, 2023 Thank you so much for your thoughtful review of Land Gorilla and for being a valued client. We are delighted to hear about your positive experience. We deeply value your feedback as we continuously aim to improve and meet our clients' needs. We're thrilled that we were your chosen provider. Your input is a tremendous help in advancing our mission to create innovative and efficient solutions. KB Katie B. Construction Loan Administrator Banking Used the software for: 1-2 years ### "Great customizable and efficient Construction Management System. " November 16, 2023 5.0 Overall Land Gorilla has been such a HUGELY efficient experience for the Construction area of our department. Customer service is also AMAZING from loan loading to current day. \[sensitive content hidden\] is always very responsive when I have questions and or need extra help with questions I have. Pros I like that it encompasses all areas of construction draw management and loan monitoring. There is no need for another program or service provider because it can all be done within Land Gorilla. Cons There are certain areas that I would like to be able to customize more. For example, it would be great to be able to change/adjust what is displayed on the Dashboard. I would like to be able to make Draws In Process the main display instead of the Activity box. Reason for choosing Land Gorilla Land Gorilla was highly recommended by other industry contacts we have. Also it seemed the best option for using a Management system to best meet our needs. Review Source Response from Land Gorilla November 24, 2023 Thank you for the positive feedback. We are thrilled to hear that you find our platform efficient and all-encompassing. Your satisfaction is our utmost priority, and it is heartening to know that you find our solutions sufficient for all your construction loan management needs. We appreciate your constructive comments and will share them with our team. As always, it is recommendations like yours that continue to enrich our community and inspire us to continually innovate. Please feel free to reach out if you have any more insights you'd like to share and thank you for being a valued client! CL Cameron L. Chief Operating Officer Venture Capital & Private Equity Used the software for: 2+ years ### "Easy to use, intuitive Construction Loan Admin. Software" November 17, 2023 5.0 Our firm has been using Land Gorilla for almost 3 years now in our primarily construction lending-focused company. Our experience has been very positive to-date. We've appreciated their employees openness to feedback as well as the constantly evolving set of tools and functionality available within the software (updates are frequent and substantial). It's flexbile enough to work with our loans which feature relatively non-standard terms (we're a private, short-term Lender), but also has a lot of typical, important features you need to lend on construction projects. However, we use it even for our loans which feature small construction elements or no construction elements at all (to track interest, fees, term maturity, etc.) We intend to keep using the software and are starting to explore some of the other available elements it offers that we hadn't previously used (investor tracking, for instance). Pros \-Easy to navigate user interface -Frequent and substantial system updates -Friendly, responsive customer service -Integration with their inspection and property reporting options -Software allows for a helpful amount of customization / malleability Cons \-Unable to determine why certain exported reporting data weren't the figures we expected Review Source Response from Land Gorilla November 24, 2023 Thank you so much for taking the time to leave us a review. We're thrilled to hear that you find our platform user-friendly and our customer service amicable and responsive. We're also proud that our frequent system updates and the ability for customization have benefited your team. Again, thank you for your feedback and for being a valued Land Gorilla client. Your satisfaction is our top priority, and we're committed to delivering the best experience possible for you. AA Anna A. Construction Administrator Financial Services Used the software for: 1-2 years ### "Accountable and reliable management tool" June 22, 2023 5.0 Very happy with the experience, this system does have more functionality than some others used in the past. Pros Keeping track of project progress, interest payments, communications with builders and borrowers- all vital and useful features of the software Cons Some end users report challenges with using the program, they would rather not go through log in procedures it seems like. I wish there was more functionality to monitor construction projects from within our LOS Encompass Review Source Response from Land Gorilla June 23, 2023 Thank you for your review! LT Lessie T. Construction Loan Processor Banking Used the software for: 1-2 years ### "Land Gorilla" November 13, 2023 5.0 It is very wonderful. The support is outstanding. Pros The inspection services are great with creating the draw requests. Cons Sometimes, not very often, there is property located in a rural area and a vendor for inspection takes longer to acquire. Review Source Response from Land Gorilla December 13, 2023 Thank you, Lessie for the review. We are happy to hear our inspection services work well with the draw requests. You will be pleased to know that we are working on coverage for the rural areas. If you have additional feedback, please do not hesitate to contact us. Thank you for being a valued client SR Stephanie R. Construction Loan Specialist Banking Used the software for: 2+ years ### "Land Gorilla Review" November 21, 2023 5.0 I have been very happy with this product. It has allowed me to be much more efficient in my job as information is so easily accessible. I also love the app. We are a small department and I am able to go to the app on my phone and assist even when I am away from the office. Pros I love how convenient it is. I can easily see balances. I can run reports easily and quickly. The customer support has been wonderful as well. Cons I do wish it was a little easier for borrowers to use, but typically after they do a draw request or two they get the hang of it. Review Source Response from Land Gorilla December 13, 2023 Thank you for taking the time to share your thoughts with us. We greatly appreciate your valuable feedback and are thrilled to hear that our reporting feature is convenient and easy to use. Your input is valuable to us, and we will make sure to share it with our team. If you have any further thoughts or suggestions, please don't hesitate to reach out to us. CT Cindy T. Construction Loan Dept Banking Used the software for: 2+ years ### "Great Construction Loan Management Software" November 15, 2023 5.0 Pros I love the dashboard has all information at my fingertips. Ordering inspections and feasibility reports has never been easier. The system is very user friendly. Reports can be generated with a couple of quick clicks! My account manager is always available to walk me through all the new enhancements. Talk about customer service - everyone at Land Gorilla deserves an A+. I highly recommend Land Gorilla! Cons Insp reports take a little long to receive Review Source Response from Land Gorilla November 24, 2023 Thank you so much for your review! We are thrilled to hear that you're finding our software user-friendly and reports easy to generate. We deeply appreciate your comments about our team, who strive to provide the best assistance possible. Thank you for choosing Land Gorilla and we look forward to continually serving your construction loan management needs. It's customers like you who help us make Land Gorilla even better! HB Hayley B. Construction Department Director Banking Used the software for: 2+ years ### "Land Gorilla Review" November 9, 2023 5.0 Pros Land Gorilla software is very user friendly. They offer customized reports, customized interest statements. The way the program is set up makes it easy for us to set up our projects and manage them on a daily basis. The inspection request process is also very easy and quick turn times. Cons I am hoping in future development that Land Gorilla can implement a process to send mortgage statements monthly through the portal. Review Source Response from Land Gorilla November 24, 2023 Thank you for taking the time to review our software and services. We love hearing about the experiences our clients have with Land Gorilla. We are always looking for ways to improve our services and incorporate useful enhancements. Your suggestion will be shared with the appropriate team. Thank you once again for being a valued client. JN John N. Construction Lending Manager Real Estate Used the software for: 2+ years ### "LG Review" November 14, 2023 5.0 Very pleased. Great customer service and follow through. Good Insite to mapping of budgets Pros What LG allows me to do is manage a smaller staff but have the presence of a far larger operation. Cons I wish LG had a app that allowed me as the construction lending manger to manage projects by my phone, similar to OneSite Review Source Response from Land Gorilla November 24, 2023 Thank you for your review and feedback! We're happy to hear that Land Gorilla is providing the essential tools you need to manage your construction programs efficiently and streamline your processes. We will share your idea on the app with our team. Providing the best possible experience for our clients like you is our top priority. Feel free to reach out any time with more feedback and suggestions. SS Scott S. Program Manager Banking Used the software for: 2+ years ### "Great company" November 14, 2023 5.0 Pros and Gorilla is always available to guide us when we need them. Very responsive and always willing to go above and beyond. Their construction software manages our projects very efficiently. The ease of use, implementation, and integration makes them our first choice. Cons No issues. Thank you for your great partnership. Review Source Response from Land Gorilla November 24, 2023 Thank you for taking the time to review Land Gorilla. We're thrilled you've had a positive experience with our software and our team. We appreciate you and look forward to a continued partnership! VN Van N. Assistant Construction Manager Financial Services Used the software for: 2+ years ### "A breeze to use." November 14, 2023 5.0 Overall, Construction Loan Manager, has made our workflow a breeze. However, if we can get all of our borrowers and builders onto Onesite, I think it would prove beneficial for all parties involved. The challenge in getting people onto Onesite is probably a fear of embracing new technology. Pros Construction Loan Manager encompasses a lot of features to make pipeline management easy. Cons Sometimes there are small quirks, but they're easily remedied by contacting our csm and tech support. Review Source Response from Land Gorilla November 24, 2023 We appreciate you taking the time to write a review. Your feedback and experience are important to help us continually improve solutions to support your business. Thank you for being a valued client! MA Morgan A. Loan Processor Banking Used the software for: 6-12 months ### "Outstanding" June 15, 2023 5.0 We have been using Land Gorilla for our construction management and I cannot say enough good about the customer service, easy software and overall satisfaction. We not recommend Land Gorilla enough! Pros I love how seamless the integration is between Encompass and Lang Gorilla is, how simple the website is to navigate and find what is needed. Cons There has not been anything we dislike about Land Gorilla Review Source Response from Land Gorilla June 23, 2023 Thank you for the review! PT Princess T. Senior Construction Loan Admin Financial Services Used the software for: 2+ years ### "Land Gorilla Review" November 29, 2023 5.0 100% satified! i have nothing but positive thing to say. Everyone in Land Gorilla deserves an A+ Pros User Friendly system and great customer service! Cons Getting a message that i will be logged out for inactivity. Review Source Response from Land Gorilla December 20, 2023 Thank you for taking the time to share your review with us. We are dedicated to providing our clients with the most user-friendly technology and exceptional customer service. If you have any further suggestions, please feel free to reach out to us. KS Kelly S. Construction Loan Operations Specialist Financial Services Used the software for: 1-2 years ### "Land Gorilla Prioritizes their Clients" November 30, 2023 4.0 Overall, it's been an extremely positive experience. They are very responsive. Pros They have a listening ear and welcome suggestions. Cons Only thing to improve is staffing when order volume is high. But no real complaints. Review Source Response from Land Gorilla December 20, 2023 Kelly, thank you so much for taking the time to share your review with us. Your feedback is incredibly important to our team at Land Gorilla as we strive to continuously improve our platform and make construction management more efficient. We value your insights and suggestions, so please don't hesitate to reach out to us with any further feedback you may have.