--- title: "Land Gorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Land Gorilla the right Loan Origination solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147212/Construction-Loan-Manager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Land Gorilla 4.8 (33) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Land Gorilla Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews HB Heather B Customer Advocate ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “Land Gorilla keeps the entire construction lending process consolidated in one place, making it easy to manage budgets, inspections, documents, and accounting.“ May 29, 2026 Zachary F Construction Operations CoordinatorConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “Their customer support in relation to draws is phenomenal.“ May 13, 2026 LB Lindsey B Senior Mortgage Technology and Finance AnalystBanking, 501 - 1,000 employeesUsed the software for: More than 2 years. “They have a very robust system, incredibly responsive support, and competitive pricing.“ November 15, 2023 Regina M Construction Renovation CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I was able to log into the system as a first-time user and maneuver without any assistance or training.“ November 8, 2023 ## Showing most helpful reviews Showing 1-25 of 33 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Construction Finance Manager Used the software for: 1-3 years ### "Great Partner Service" June 11, 2026 5.0 Overall experience has been great. Land Gorilla is an awesome partner to have and a key function in our construction lending process. Pros The team is very knowledgeable and supportive throughout the draw process. They are an essential aspect of our construction lending process. Cons I do wish the platform was a bit more user friendly/easier to navigate. I also wish it was the same platform that the builders & borrowers used. Review Source Heather B. Customer Advocate Manager Used the software for: 3-5 years ### "Great Platform Backed by Great Support" June 3, 2026 5.0 Land Gorilla has been a reliable solution for our construction lending needs. It has helped improve efficiency, maintain organization, and keep projects moving forward. Pros Land Gorilla keeps the entire construction lending process consolidated in one place, making it easy to manage budgets, inspections, documents, and accounting. Their support team is fantastic and always responsive when assistance is needed. Cons The balancing feature has improved over time, but it can still be challenging to navigate. A more streamlined layout would make the process clearer for all users. Review Source R Reviewer Owner Used the software for: 1-3 years ### "It's a Challenge" June 3, 2026 2.0 It was miserable. I was doing the best I could and rarely had a glitch-free or challenging draw. Maybe it is a budget product with a low grade back end? It felt that way. Expect a struggle and expect support to be clipped and impersonal. Pros It is a good idea that is trying to streamline documentation, payments, and tracking of signatures for a contractor, owner and banking more efficient and effective. Cons This list here is long. I found customer service to be a challenge. I watched the YouTube videos at the beginning of the process and went bug-eyed several times. The most glaring was just because they keep saying it's easy, simple or quick - doesn't make it so. It's not any of those things. I had lots of technical issues with logging in, pulldown menu glitches, documents uploaded and then still needing to be emailed, and screens being absent. I was told I needed to keep messaging with a different loan number. The loan numbers came from the messages themselves. I had been using the program with a lot of challenges with no access to the budget spreadsheets. It never loaded. Once the problem was solved after many emails and lots of back and forth. No one apologized and felt like I was the problem. I will admit I was irritated, but never rude. I never felt like much more than a problem and felt more at odds with them. I dreaded using the website and dreaded worse nothing happened once. There were often corrections, adjustments to totals and surprises. I did have the same customer care person most of the time. Maybe that is a perk to some. Sometimes onesite sometimes land gorilla. I never understood that. Review Source Zachary F. Construction Operations Coordinator Used the software for: 1-3 years ### "Construction Lending / Encompass Integration" May 18, 2026 5.0 I couldn't be more pleased with my overall experience with Land Gorilla. The construction lending management is so versatile. Their customer support in relation to draws is phenomenal. The whole operation is a very smooth process in an industry surrounded in chaos. Pros Land Gorilla optimizes construction processes, and my favorite functionality is the Encompass Integration. Cons There really isn't much to dislike about what Land Gorilla offers in the Construction Lending space. If I had to nit-pick, I would say their overall website design could be upgraded. It really isn't bad to navigate though! Review Source LB Lindsey B. Senior Mortgage Technology and Finance Analyst Used the software for: 3-5 years ### "One of my favorite vendors" November 22, 2023 5.0 Pros We have been working with Land Gorilla for a couple years now and have nothing but positive things to say. They have a very robust system, incredibly responsive support, and competitive pricing. Really can't recommend them enough. Cons I really don't have any cons. I haven't had a single complaint about their system. Review Source R Reviewer Construction Lending Used the software for: Less than 1 year ### "LG Review" December 7, 2023 5.0 Pros The capability for reporting and the ease in portfolio management. Cons The time to receive new reports. Originally missing some functionality that we were used to form other systems but they were quick to make adjustments for us. Review Source DS Dana S. Director of Construction Finance Used the software for: 1-3 years ### "Makes construction seamless" November 16, 2023 5.0 Pros Land Gorilla does an amazing job at managing the daily ins and outs of construction lending. Making my job as a construction lender flow smoothly. Cons Nothing- all needs have been met sufficiently. Review Source Jennifer G. VP, Renovation Lending Used the software for: 3-5 years ### "Comprehensive Draw Management Platform" November 21, 2023 5.0 Without this system, we would not be able to effectively manage draw administration for renovation loans. I have worked for shops in past that relied on Excel spreadsheets to manage renovation projects. This system is so far advanced from an Excel spreadsheet, it would be like comparing the Flintstones to the Jetsons. (I realize I'm dating myself with the reference. ;)) One small feature I particularly appreciate is the system's ability to accurately track interest earned on the renovation escrow accounts. That is a feature our corporate accounting system cannot duplicate. Pros The Land Gorilla staff is incredibly helpful and friendly. Their training during onboarding is thorough and they are eager to provide ongoing support. The platform itself is one of the most comprehensive I've seen for draw management. Using it greatly reduces if not eliminates user error and serves a vital function in making sure projects progress. It also empowers fewer draw administrators to manage a higher capacity of renovation projects. Cons While I appreciate the messaging component within the system, external parties are less eager to adopt it. I prefer it as a single point of reference for all tasks, milestones, communication, etc. Since other parties prefer using regular email to communicate, I do appreciate the system's ability to pull those messages into and document them within the loan file. However, the external parties must include the appropriate LG email address, so there are times when communication outside of LG is not captured. Also, 203(k) Consultants have been reluctant to use LG"s software, citing a duplication of efforts. My observation is that LG's system is more accurate and reliable than a Consultant's personal records. I would like to see the Consultant community embrace this system vs. complaining about it. Review Source Regina M. Construction Renovation Coordinator Used the software for: 3-5 years ### "Very User Friendly" November 16, 2023 5.0 Pros I love how user friendly the system is. I was able to log into the system as a first-time user and maneuver without any assistance or training. I love the Dashboard page. Being able to see all our active loans, orders, draws and change orders on one page is such a useful feature. Cons The only con I have is getting a message that I will be logged out for inactivity but I'm in the system scrolling. Review Source VR Verified Reviewer Closing Quality Manager Used the software for: 1-3 years ### "This system is very user friendly. The ease of use of awesome!!" February 12, 2018 4.0 Pros I love the ease of uploading documents to the document center. Being able to view documents received for the file in the document center and communicating with the reviewer through the communication log is a great benefit. Cons The visibility to see all active files in your pipeline is a feature that need improvement. As it stands today that visibility does not exist. So as a lender we have to manually track all of our active files until the final review has been provided. Review Source R Reviewer Property Manager Used the software for: Less than 1 year ### "Okay" December 6, 2018 5.0 It took a while for my log in to work, and to get used to the program. I would recommend it to someone whose sole duty was dealing with financials on the construction side, but for someone like myself that only deals with it slightly every once in a great while it seemed overwhelming. Pros The pure amount of items that you can do with this program is amazing. Cons There were so many things to do that the ease of use at times would get very difficult trying to navigate throughout the program and get to what I needed in order to make it work. Review Source HP Heather P. Mortgage Operations Manager Used the software for: 1-3 years ### "Need a Construction Loan Manager- Try Land Gorilla! " November 16, 2023 5.0 We love Land Gorilla overall, it has really saved us time, money and energy since we have integrated with them in late 2021. We wish we had done it sooner! Pros It's ease of use, and the inspections. We receive the inspections back usually within a day, and they are cheaper than using any of our regular appraisers. We love the customizable reports, and being able to use the system for Commercial and Retail Mortgage loans. Cons There isn't much, but I wish I could order title updates thru LG, I understand there is some type of solution, but it did not work for how we operate our business. Review Source R Reviewer Chief Operating Officer Used the software for: 3-5 years ### "Easy to use, intuitive Construction Loan Admin. Software" November 22, 2023 5.0 Our firm has been using Land Gorilla for almost 3 years now in our primarily construction lending-focused company. Our experience has been very positive to-date. We've appreciated their employees openness to feedback as well as the constantly evolving set of tools and functionality available within the software (updates are frequent and substantial). It's flexbile enough to work with our loans which feature relatively non-standard terms (we're a private, short-term Lender), but also has a lot of typical, important features you need to lend on construction projects. However, we use it even for our loans which feature small construction elements or no construction elements at all (to track interest, fees, term maturity, etc.) We intend to keep using the software and are starting to explore some of the other available elements it offers that we hadn't previously used (investor tracking, for instance). Pros \-Easy to navigate user interface -Frequent and substantial system updates -Friendly, responsive customer service -Integration with their inspection and property reporting options -Software allows for a helpful amount of customization / malleability Cons \-Unable to determine why certain exported reporting data weren't the figures we expected Review Source R Reviewer Construction Loan Administrator Used the software for: 1-3 years ### "Great customizable and efficient Construction Management System. " November 22, 2023 5.0 Overall Land Gorilla has been such a HUGELY efficient experience for the Construction area of our department. Customer service is also AMAZING from loan loading to current day. \[sensitive content hidden\] is always very responsive when I have questions and or need extra help with questions I have. Pros I like that it encompasses all areas of construction draw management and loan monitoring. There is no need for another program or service provider because it can all be done within Land Gorilla. Cons There are certain areas that I would like to be able to customize more. For example, it would be great to be able to change/adjust what is displayed on the Dashboard. I would like to be able to make Draws In Process the main display instead of the Activity box. Review Source R Reviewer Construction Administrator Used the software for: 1-3 years ### "Accountable and reliable management tool" June 23, 2023 5.0 Very happy with the experience, this system does have more functionality than some others used in the past. Pros Keeping track of project progress, interest payments, communications with builders and borrowers- all vital and useful features of the software Cons Some end users report challenges with using the program, they would rather not go through log in procedures it seems like. I wish there was more functionality to monitor construction projects from within our LOS Encompass Review Source LT Lessie T. Construction Loan Processor Used the software for: 1-3 years ### "Land Gorilla" November 21, 2023 5.0 It is very wonderful. The support is outstanding. Pros The inspection services are great with creating the draw requests. Cons Sometimes, not very often, there is property located in a rural area and a vendor for inspection takes longer to acquire. Review Source R Reviewer Construction Loan Specialist Used the software for: 3-5 years ### "Land Gorilla Review" November 23, 2023 5.0 I have been very happy with this product. It has allowed me to be much more efficient in my job as information is so easily accessible. I also love the app. We are a small department and I am able to go to the app on my phone and assist even when I am away from the office. Pros I love how convenient it is. I can easily see balances. I can run reports easily and quickly. The customer support has been wonderful as well. Cons I do wish it was a little easier for borrowers to use, but typically after they do a draw request or two they get the hang of it. Review Source CT Cindy T. Construction Loan Dept Used the software for: 3-5 years ### "Great Construction Loan Management Software" November 21, 2023 5.0 Pros I love the dashboard has all information at my fingertips. Ordering inspections and feasibility reports has never been easier. The system is very user friendly. Reports can be generated with a couple of quick clicks! My account manager is always available to walk me through all the new enhancements. Talk about customer service - everyone at Land Gorilla deserves an A+. I highly recommend Land Gorilla! Cons Insp reports take a little long to receive Review Source HB Hayley B. Construction Department Director Used the software for: 3-5 years ### "Land Gorilla Review" November 10, 2023 5.0 Pros Land Gorilla software is very user friendly. They offer customized reports, customized interest statements. The way the program is set up makes it easy for us to set up our projects and manage them on a daily basis. The inspection request process is also very easy and quick turn times. Cons I am hoping in future development that Land Gorilla can implement a process to send mortgage statements monthly through the portal. Review Source JN John N. Construction Lending Manager Used the software for: 3-5 years ### "LG Review" November 21, 2023 5.0 Very pleased. Great customer service and follow through. Good Insite to mapping of budgets Pros What LG allows me to do is manage a smaller staff but have the presence of a far larger operation. Cons I wish LG had a app that allowed me as the construction lending manger to manage projects by my phone, similar to OneSite Review Source SS Scott S. Program Manager Used the software for: 3-5 years ### "Great company" November 21, 2023 5.0 Pros and Gorilla is always available to guide us when we need them. Very responsive and always willing to go above and beyond. Their construction software manages our projects very efficiently. The ease of use, implementation, and integration makes them our first choice. Cons No issues. Thank you for your great partnership. Review Source VN Van N. Assistant Construction Manager Used the software for: 3-5 years ### "A breeze to use." November 21, 2023 5.0 Overall, Construction Loan Manager, has made our workflow a breeze. However, if we can get all of our borrowers and builders onto Onesite, I think it would prove beneficial for all parties involved. The challenge in getting people onto Onesite is probably a fear of embracing new technology. Pros Construction Loan Manager encompasses a lot of features to make pipeline management easy. Cons Sometimes there are small quirks, but they're easily remedied by contacting our csm and tech support. Review Source MA Morgan A. Loan Processor Used the software for: Less than 1 year ### "Outstanding" June 19, 2023 5.0 We have been using Land Gorilla for our construction management and I cannot say enough good about the customer service, easy software and overall satisfaction. We not recommend Land Gorilla enough! Pros I love how seamless the integration is between Encompass and Lang Gorilla is, how simple the website is to navigate and find what is needed. Cons There has not been anything we dislike about Land Gorilla Review Source Cess T. Senior Construction Loan Admin Used the software for: 3-5 years ### "Land Gorilla Review" December 7, 2023 5.0 100% satified! i have nothing but positive thing to say. Everyone in Land Gorilla deserves an A+ Pros User Friendly system and great customer service! Cons Getting a message that i will be logged out for inactivity. Review Source KS Kelly S. Construction Loan Operations Specialist Used the software for: 1-3 years ### "Land Gorilla Prioritizes their Clients" December 8, 2023 4.0 Overall, it's been an extremely positive experience. They are very responsive. Pros They have a listening ear and welcome suggestions. Cons Only thing to improve is staffing when order volume is high. But no real complaints. Review Source