--- title: "AutoRepair Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AutoRepair Cloud the right Auto Repair solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/" page_type: "reviews" language: "en" --- AutoRepair Cloud 4.9 (163) [View alternatives](https://www.capterra.com/p/147213/AutoRepair-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of AutoRepair Cloud Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Good dashboard, where I could easily navigate to main features of the application: list of customers and vehicles, list of quotes and repair orders, etc.“ March 11, 2025 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The application sometimes lags or "stucks," with some users noting it can run slowly.“ February 25, 2026 KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Repair Order page looks great too: different repair item items, ability to add labor estimate or maintenance, attach a bookmark to the technical documentation.“ March 11, 2025 SR Sam R Owner and operatorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Technical information chapter has a lot data about auto repair but not enough about auto body procedures.“ July 14, 2025 BF Boca F OwnerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.“ January 3, 2025 GS Gary S Service ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Integration with CARFAX seems not enough (VIN search catches only vehicle information)“ February 26, 2025 JM Joe M OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “A good feature for creating concerns: they can be added either manually by me or by the client’s request, or automatically based on the results of inspections and diagnostics.“ April 29, 2025 RS Rich S AdministratorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Some troubles with creating appointments via online scheduler on shop website.“ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mike P. Owner Automotive Used the software for: 1-2 years ### "A huge helping hand with Running my shop!" January 8, 2025 5.0 It has been great. My and my mechanics love the software. Pros Their Ability to find the parts that I need to complete my shops jobs. Showing me my options when buying the parts and always getting me the best prices by far compared to other software i have tried. Cons I have not run into a issue in the year i have been using AutoRepair Cloud. Even moving between using their web services and the tablet application has been seemless. Review Source bH breck H. Owner and Operator Automotive Used the software for: 1-2 years ### "good application with useful features and great support" January 6, 2026 4.0 Pros lots of useful features. chat support responds almost instantly, to assist with any questions or fixes needed. very affordable compared to others Cons there are little bugs in the interface. but they are improving as time has gone on. nothing major just minor mostly delayed updating on some things during invoice editing Review Source JK Jessica K. owner Automotive Used the software for: I used a free trial ### "A great idea" June 11, 2021 3.0 it was a ok experience, nothing special and didn't wow me in any way. Pros I liked the features that it had to offer, has a great concept especially for small business. but has some great features and love the tracking progress of each job Cons the number plate and vin look up didn't work very well, it doesn't seem to find AUS vehicles very well so that was a downfall to me. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "All you need in one!" February 25, 2026 5.0 It's a great an "all-in-one" solution that provides great value by reducing the need for multiple, separate software subscriptions. Pros The ability to send digital, professional estimates and invoices, along with two-way communication tools (including text and email). Cons The application sometimes lags or "stucks," with some users noting it can run slowly. It may also switch to offline mode unexpectedly if the internet connection is weak. Review Source JR Joshua R. Owner Automotive Used the software for: 2+ years ### "Fast application, lots of useful features" September 29, 2025 5.0 Pros The app is fast and partially could work in offline mode. Technical documentation and labor estimates for each vehicle(s) are available. Cons There were difficulties in integrating the ARC app with other softwareб I had to contact tech support for help. Review Source SR Sam R. Owner and operator Automotive Used the software for: 2+ years ### "Good software, but I would like more information about auto body" July 14, 2025 5.0 Pros A convenient application. It has all the necessary tools needed to manage an auto repair shop. I especially want to note the two-way communication with clients. Cons Technical information chapter has a lot data about auto repair but not enough about auto body procedures. Review Source GB Greg B. Owner and mechanic Consumer Services Used the software for: 2+ years ### "The most optimal application compared to alternative ones" August 11, 2025 5.0 Pros Integration with NAPA (search, order and purchase of parts). Detailed Part Order page, which provides to input all the necessary information. Cons Sometimes there are glitches in the application. The process of parts searching may take a bit long time. Review Source JD Jeff D. Owner Automotive Used the software for: 1-2 years ### "The app is above average, I like it" August 21, 2025 4.0 Pros I would like to point out the following good features: inventory and auto parts, labor estimates and maintenances, search for vehicles by VIN or license plate number. Cons Financial reports can be made more configurable. Also, there is no option to choose which invoices will be synced yo QuickBooks. Review Source LM Leen M. Owner Automotive Used the software for: 2+ years ### "Large customer database, good emails sending feature" May 23, 2025 5.0 Pros Very large customer database, possible to add your own data fields. Repair Timelines page shows the repair process in mu shop up-to-date. A wide range of emails that could be sent to my clients. Cons No sending via SMS (Email only) about postponed jobs. PartsTech part supplier supplier is not available. Review Source MJ Michael J. Owner Automotive Used the software for: 2+ years ### "Great application, dashboard is really cool" June 2, 2025 5.0 I use this application for 2.5 years and my experience with is fine. It has always met my requirements. Pros The dashboard is very cool: I can quickly find any information through the search or quickly add an appointment, quote or inspection. Cons There are no serious problems. The only downside is that it is very difficult to find some features. Review Source RP Randy P. Technician Automotive Used the software for: 1-2 years ### "User-friendly and easy-to-use application" May 9, 2025 5.0 Pros The application is very easy to use. I can easily search for the customers and repair orders, add new quote for repair or schedule an appointment directly from the dashboard. Cons I don't see any serious problems. Even when I had them, support helped me. Review Source DG Donald G. Business Owner Automotive Used the software for: 2+ years ### "The application has very well managing of users" April 8, 2025 5.0 Pros Managing Users: I can customize almost everything, including switch ON/OFF the access to an exact page for the each worker. Internal Chat: I can write to any of my workers directly in the app, without using another soft. Cons Impossible to attach and send media in the shop's internal chat. Review Source PR Pat R. Owner Automotive Used the software for: 1-2 years ### "Review for ARC application" May 16, 2025 5.0 Pros Good performance even on a week tablet. It provides on-board diagnostics (OBD). Technical information is present for the almost vehicles. Cons There is no some suppliers very important for us. License plate scan requires a precise camera angle. Review Source PP Phil P. Owner Automotive Used the software for: 6-12 months ### "Functionally, the application is very cool" May 7, 2025 5.0 Pros Low cost of the application. Possibility to choose the appropriate subscription plan. The application has many management features, such as financial reports, technician's timeline tracking, etc. Cons I don't see any problems with the application except of one: customer support is not always available, especially on weekends. Review Source RC Romel C. CEO-Founder Automotive Used the software for: 2+ years ### "It has a lot of useful features" February 24, 2025 5.0 Pros Find the vehicle by VIN and license plate decoding. Ability to quickly search for maintenances and labor estimates for the selected vehicle. Integration with Google Ads and Yelp. Cons To much limited functionality of multilocation. Review Source SJ Sergio J. Shop Manager and Lead Estimator Automotive Used the software for: 1-2 years ### "I use ARC with a pleasure and don’t intend to switch to another app" March 14, 2025 5.0 Pros Excellent user-interface design, easy-to-understand menu, where all features sorted correctly and logically. My the most favorite feature in this app is Auto Parts & Inventory, where I can see the detailed information about parts purchase/sell in my shop. Cons Unfortunately, when the Internet is bad it often switches to offline mode. Review Source CL Christine L. Owner Automotive Used the software for: 6-12 months ### "It has almost everything necessary for auto repair shop management" April 2, 2025 5.0 Pros I like the Technical Information that includes even specific data like fluids conditions and quantity, tires/wheels types and sizes for most of vehicles. I also like that application allows my clients to approve/reject items on repair order on their side. Cons There is no way to make/print an invoice for just sale of parts to my clients without a repair order. Review Source AG Ari G. Certified Technician Automotive Used the software for: 2+ years ### "Cool application with helpful features" March 5, 2025 5.0 Pros I really liked the recently appeared ARC advisor feature. Also technical documentation (in particular, part specifications) seems helpful too. Cons In my opinion, the application now works a little slower than earlier. Review Source JB John B. President Automotive Used the software for: 1-2 years ### "There are some disadvantages, but I haven't found a better app" April 15, 2025 5.0 Pros It contains many management features as well as technical information that helps directly in vehicles repairing. Cons Part Orders and Inventory feature is hard-to-understand for me and my workers Review Source KB Kevin B. Owner, Operator Automotive Used the software for: 1-2 years ### "It has a lot of templates and configurations" April 7, 2025 5.0 Pros Wide range of repair templates, which makes process of filling the necessary repair info easier. In the Communication Center I could send different types of messages to my customers and receive reply from them just in the application. Cons No filtration by name of services on Appointments online schedule Review Source GL Greg L. Business Owner Automotive Used the software for: 2+ years ### "Absolutely happy with this app" March 3, 2025 5.0 Pros I like the Part Orders and Inventory feature, which helps me with parts management. It also provides parts purchase through the different suppliers. Cons License plate scan needs very proper focus of camera. Review Source AG Alex G. Business owner Automotive Used the software for: 1-2 years ### "It has a wide selection of useful features" February 12, 2025 5.0 Pros Different templates (repair, inspection, etc.) which helps me quickly fill the data in work order. Reports feature includes a wide selection of information, for which I could make a report. Marketing is also helpful, I use it for emailing my customers. Cons VIN search does not return results in some cases. Review Source DB Derek B. Manager Automotive Used the software for: 2+ years ### "Mostly, I like this app" February 7, 2025 5.0 Pros Ability for multiple users to edit same work order (parts vs. service tech). Customer database. Vin/license plate lookup. Responsive support team. Cons Financial reports need improvements, it could consists more data. Review Source PH Paul H. Certified Auto Repair specialist Automotive Used the software for: 1-2 years ### "Excellent software" February 20, 2025 5.0 Pros Wide range of repair manuals from different sources, possibility to create your own repair manuals under certain vehicles. Integrated into the application labor estimated times for almost all vehicles. Cons I don't see any serious cons in this application. Review Source JW Jon W. Manager Automotive Used the software for: 2+ years ### "5 star application" January 28, 2025 5.0 Pros Technical Information feature is very helpful, especially Tires & Wheels and Fluids info. I also like Workflow Timeline, which shows work statuses in real time. Cons VIN and license plate scan works not proper enough. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.