# Page 2 | AutoRepair Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AutoRepair Cloud the right Auto Repair solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews --- AutoRepair Cloud 4.9 (163) [View alternatives](https://www.capterra.com/p/147213/AutoRepair-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of AutoRepair Cloud ## Showing most helpful reviews Showing 26-50 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chris C. Owner Automotive Used the software for: 2+ years ### "Quite a good application, use it in my auto repair shop" May 26, 2025 4.0 Pros I really like technical documentation for vehicles, especially technical service bulletins and OBD trouble codes descriptions. Integrated ordering and purchasing of parts via various suppliers also seems good. Cons Search by license plate number does not always find the vehicle. Sometimes unexpected errors are occurred, which, however, are not reproduced again. Review Source MJ Michael J. Owner Automotive Used the software for: 2+ years ### "Great application, dashboard is really cool" June 2, 2025 5.0 I use this application for 2.5 years and my experience with is fine. It has always met my requirements. Pros The dashboard is very cool: I can quickly find any information through the search or quickly add an appointment, quote or inspection. Cons There are no serious problems. The only downside is that it is very difficult to find some features. Review Source PR Pedro R. Auto repair mechanic Automotive Used the software for: 2+ years ### "5-stars application" April 30, 2025 5.0 Overall, I had a very good impression of this application, so I still use it and plan to continue to do so. Pros Appointments and repair orders management, financial reports for the selected time periods, invoices sync with QuickBooks Cons Some features seem quite complicated to me, and there are no instructions for them or they are not entirely clear. Review Source WA Walter A. Owner Consumer Services Used the software for: 1-2 years ### "Good and useful software" March 7, 2025 5.0 Pros Very specific technical information about vehicle, like tires & wheels parameters, necessary quantity of fluids. Ability to import customers, vehicles and repairs from other products. Cons I still haven't figured out how to connect my Mailchimp with this app. Review Source CP Chris P. Technician and General Manager Automotive Used the software for: 2+ years ### "I would like to thank the developers team of this application for its high quality" March 26, 2025 5.0 Pros A huge number of instructions that explain how to use various features. Support always helps to solve problems or answers questions about application. A wide database of clients and their vehicles, ability to view the repairs history of the vehicle via CARFAX. Cons During my time I working with this app, I encountered just a few bugs (but all of them were quickly fixed). Review Source SK Stan K. President Automotive Used the software for: 2+ years ### "For the most part, the AutoRepair Cloud looks pretty decent" March 21, 2025 5.0 Pros Clear structure of the repair order, division of repair items into different types (labors, parts, inspections, etc.), which greatly simplifies working with it. I also like the financial reports, where I can see what repair orders were done by the selected time period, their cost and payment method. Cons It seems that customer support does not cover the entire time period. I contacted them a few times on weekends, but answer was received only on Monday. Review Source RA Ricardo A. Owner Automotive Used the software for: 1-2 years ### "Overall the app is ok although there are some small flaws" June 4, 2025 5.0 Pros The domain page of shop, although poorly configurable, but looks very attractive to my customers. The quote/repair order page is also good: I can customize it to suit my needs. Cons The parts order and inventory pages are quite complex to understand and there are not enough instructions for them. Review Source KF Kent F. Auto repair mechanic Automotive Used the software for: 1-2 years ### "In general, I recommend to use this application for auto repair shops" March 11, 2025 5.0 Pros Good dashboard, where I could easily navigate to main features of the application: list of customers and vehicles, list of quotes and repair orders, etc. Customers & Vehicles feature is fine: I can enter a wide range of information about my customer, vehicle information could be quickly searched by VIN code or license plate. Repair Order page looks great too: different repair item items, ability to add labor estimate or maintenance, attach a bookmark to the technical documentation. Cons Not all part suppliers what I need is present in this application. And sometimes application a bit stucks. Review Source JM Joe M. Owner Consumer Services Used the software for: 1-2 years ### "Good application with its advantages and disadvantages" April 29, 2025 4.0 Pros A good feature for creating concerns: they can be added either manually by me or by the client’s request, or automatically based on the results of inspections and diagnostics. Cons The shop website at auto-repair.shop could be configured only using the standard parameters: I cannot make it completely in a way I need it. Review Source RS Rich S. Administrator Automotive Used the software for: 2+ years ### "Great software" March 27, 2025 5.0 Pros The customer payment system is highly adaptable. Grouping items in Repair Orders and invoices can be beneficial for organization and clarity. The website is fully functional and allows customers to easily create accounts. Cons Some troubles with creating appointments via online scheduler on shop website. Review Source AG Anthony G. Owner Automotive Used the software for: 2+ years ### "Fine application, it helps me at work" April 10, 2025 5.0 Pros I can search for cars by license plate or VIN, and the system automatically fills in the detailed data about the vehicle. Also, there is technical documentation for almost all cars, so I do not need to go to other resources for such information. Cons Custom reports do not cover all the data that could theoretically be reported on. Review Source KS Kenneth S. Manager Automotive Used the software for: 1-2 years ### "Very usable application, works well on any device" May 21, 2025 5.0 Pros It has integrated mobile version that includes the most important features from the desktop version. So, I can work with this application on any device and at any time. Cons Mostly disadvantages are in the web version. Application sometimes switches to offline mode when the Internet is weak. Review Source JP Jake P. Owner and mechanic Automotive Used the software for: 1-2 years ### "A lot of part suppliers, great support team" April 25, 2025 5.0 Pros Possibility of creating appointments, including scheduling by my clients themselves through the shop website. Wide range of part suppliers via Epicor and Nexpart. Responsive support team, which always helped me when I had problems or difficulties with the application. Cons There is no option to directly disable individual features with a reduction of the subscription price. Review Source JH Jimmie H. Owner Automotive Used the software for: 2+ years ### "Hard to set up, but easy to use" April 18, 2025 5.0 Pros The application has good custom reports that can be modified to suit my needs. In addition, I can export data from the app in a format that is convenient for me. Cons Importing data into the application from other resources is limited to just a few software products. Review Source DB Darrell B. Shop Manager Automotive Used the software for: 1-2 years ### "Anyway, ARC is a very well application" May 2, 2025 5.0 Pros Convenient user interface, all necessary account settings are present. Employee management and permissions settings for them are well implemented. And financial reports are probably one of the most useful features. Cons There were some difficulties when I started using the application. There were not enough guides, and the videos on the YouTube-channel are often old and irrelevant today. Review Source AFB Aprille Faye B. Operations Manager Automotive Used the software for: 2+ years ### "Very inexpensive, but has a lot of features" April 21, 2025 5.0 Pros Very inexpensive application, but contains many useful features. The most important for me are: accounting of clients, their vehicles and repairs done. Cons Some part suppliers and repair manuals are not available in my country. Review Source DM David M. President Automotive Used the software for: 2+ years ### "I use this application and I like it" April 3, 2025 5.0 Pros Shop domain page, where I can place all necessary information about my auto repair shop. Customer application, which my customers uses for request repairs, appointments, etc. Cons I don’t see any serious drawbacks, except that sometimes it a bit slows down. Review Source DH Danny H. Owner, mechanic Automotive Used the software for: 1-2 years ### "This application is about 9 out of 10" May 12, 2025 5.0 Pros It has a lot of different features. Here I can create templates for repairs, inspections or messages, and then use them. The application is easy to use, technical support always helps in solving problems. Cons Sometimes I came across some strange errors. Review Source LO Laurie O. Business Employee Automotive Used the software for: 1-2 years ### "There are some remarks, but overall the app is great" May 6, 2025 5.0 Pros Customers database with the ability to enter detailed information. Ability to view the history of repairs, including those that were performed by other auto repair shops. Cons The media editor works with some issues. It is not clear how to set up the reminder for the next maintenance. Review Source AL Alejandro L. Automechanic Automotive Used the software for: 2+ years ### "Excellent software, I like it" March 12, 2025 5.0 Pros Auto parts purchase from Amazon and eBay, ability to add my own local part suppliers. Great Spanish localization: I could set Spanish both for user interface and invoices for my clients. Cons There is no serious cons in the app, just some UI mismatches on a few pages. Review Source TW Tabatha W. Office Manager Automotive Used the software for: 2+ years ### "Use it for a long time, so far it is good" March 13, 2025 5.0 Pros 1\. Wide and configurable owners and vehicles database; 2. Repair order form, where different repair items are available; 3. Financial reports of the finished work; 4. Synchronization of financial data to the QuickBooks Online Cons 1\. Sometimes there are errors on repair templates; 2. A bit stuck when you open a big repair order Review Source CC Celso C. Auto repair mechanic Automotive Used the software for: 1-2 years ### "It has very informative repair order page" May 6, 2025 5.0 Pros The repair order page is very informative in structure. I like the wide choice of invoice templates. It is also good that my clients can approve/reject the repair. Cons There are some performance issues. Also, there is no ability to change the repair order back to quote. Review Source WA Wayne A. Owner Automotive Used the software for: 1-2 years ### "It has very well implemented two-way communication with clients" April 9, 2025 5.0 Pros It allows my clients to schedule appointments through my shop domain website. Communication center provides different types of message that could be sent to my clients and clients can reply to me. It also has repair workflows, which I use to show online the status of repairs. Cons Work board does not have online update as on repair workflows. Review Source RP Randy P. Technician Automotive Used the software for: 1-2 years ### "User-friendly and easy-to-use application" May 9, 2025 5.0 Pros The application is very easy to use. I can easily search for the customers and repair orders, add new quote for repair or schedule an appointment directly from the dashboard. Cons I don't see any serious problems. Even when I had them, support helped me. Review Source DG Donald G. Business Owner Automotive Used the software for: 2+ years ### "The application has very well managing of users" April 8, 2025 5.0 Pros Managing Users: I can customize almost everything, including switch ON/OFF the access to an exact page for the each worker. Internal Chat: I can write to any of my workers directly in the app, without using another soft. Cons Impossible to attach and send media in the shop's internal chat. Review Source Similar Products Featured