# Page 4 | AutoRepair Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AutoRepair Cloud the right Auto Repair solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews

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AutoRepair Cloud

4.9 (163)

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Last updated March 13th, 2026

# Page 4 - Reviews of AutoRepair Cloud

## Showing most helpful reviews

Showing 76-100 of 163 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Richard S.  
Business Owner  
Automotive  
Used the software for: 1-2 years

### "My feedback for the AutoRepair Cloud software"

January 31, 2025

5.0

Pros

Good feature of appointments scheduling, which also has SMS/Email reminder for my clients a day before the appointment. Notifications and Communication Center seems fine and useful too.

Cons

Limited functionality in offline mode, for full functionality Internet is highly necessary.

Review Source

PH

Paul H.  
Certified Auto Repair specialist  
Automotive  
Used the software for: 1-2 years

### "Excellent software"

February 20, 2025

5.0

Pros

Wide range of repair manuals from different sources, possibility to create your own repair manuals under certain vehicles. Integrated into the application labor estimated times for almost all vehicles.

Cons

I don't see any serious cons in this application.

Review Source

JP

Jacob P.  
Worker  
Automotive  
Used the software for: 2+ years

### "Highly recommend to use this application"

January 24, 2025

5.0

Pros

The application helps me a lot with managing repairs in my auto repair shop. It provides a huge volume of data which could be stored for each customer and vehicle.

Cons

Not proper work of application when Internet connection is not fast enough.

Review Source

SM

Sean M.  
Mechanic and Shop owner  
Automotive  
Used the software for: 2+ years

### "Good software"

January 23, 2025

5.0

Pros

Accounting integration is an option. The car's complete history is available through CARFAX.

Cons

Some times it is hard to navigate through and change repair order templates. Some work orders don't have order numbers on the final invoice.

Review Source

BF

Boca F.  
Owner  
Automotive  
Used the software for: 2+ years

### "In my opinion, it is fine app"

January 3, 2025

5.0

Pros

I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.

Cons

The Сustom Reports feature seems incomplete to me: some important data fields cannot be added.

Review Source

SK

Sean K.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Quite a user-friendly application"

December 17, 2024

5.0

Pros

I like that this application has quite a lot of interesting features. For example, sync of financial info to Xero. There are also versions for tablet and mobile devices, which are important for me.

Cons

But on the other hand, Loyalty Progam is a very useless feature and it seems working not so good.

Review Source

Response from InterTAD

December 19, 2024

Thank you for feedback. We are going to add more guide marital for Loyalty Program

LH

Linda H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Convenient and functional application"

January 13, 2025

5.0

Pros

An informative dashboard where I can see the current status of my auto repair shop at the moment. The features divided into sections quite logically, which makes the application easy to use.

Cons

Quite poor functionality in the offline mode. Internet connection is required for complete work of all features.

Review Source

NM

Nikola M.  
Mechanic  
Automotive  
Used the software for: 2+ years

### "Easy to use, a lot of options"

January 25, 2025

5.0

Pros

This application is very easy to use. And it has a lot of options.

Cons

It has some random bugs, but is not critical for me.

Review Source

SQ

Sean Q.  
Business Owner, Mechanic  
Automotive  
Used the software for: 1-2 years

### "This application helps me at work"

February 15, 2025

5.0

Pros

The standard features (ex., customers and vehicles database, repairs management) are very good. But I especially like the additional features, such as CRM & marketing, Google business, etc.

Cons

Customer support sometimes unavailable, mostly on weekend.

Review Source

AN

Anthony N.  
President  
Automotive  
Used the software for: 6-12 months

### "User-friendly interface, useful features"

February 11, 2025

5.0

Pros

Work Board and Workflows are very useful for quick change of repair status. Labor Estimate and Maintenance provide me quickly find necessary information about vehicle.

Cons

Application a bit stucks when you search some data (ex., vehicle by VIN, customer by phone, etc.).

Review Source

Response from InterTAD

February 14, 2025

Thank you for the helpful feedback

GL

Georgios L.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Convenient application, can work limited even without the Internet"

March 17, 2025

5.0

Pros

Repair Workflow greatly shows the status of my repairs in a real time. On the Timeline under each repair I can make corrections to the repair process dates/times if I forgot to do it on time.

Cons

Last Friday VIN scan returned me an incorrect car, but generally it is rarely issue.

Review Source

DJ

David J.  
Owner-Operator  
Automotive  
Used the software for: 2+ years

### "Auto Repair Cloud Review"

December 19, 2024

5.0

I have been using this application for 2 years and currently it looks good as for me.

Pros

Detailed database of customers, cars and their repairs and this data can be stored in a fairly large quantity. I also like that ARC is constantly improving and new features are regularly added to it.

Cons

There are small user-interface issues in some chapters of application.

Review Source

AL

Aaron L.  
C.O.O Owner  
Automotive  
Used the software for: 1-2 years

### "If you have auto repair shop, feel free to use this application."

January 18, 2025

5.0

Pros

Quotes & Repair Orders feature is good: it has different repair item types - labors, parts, inspections, discounts, etc. I can also connect different part suppliers and make direct purchase for parts through this app.

Cons

I don't see any serious cons in this app, only just some minor cosmetic issues.

Review Source

TH

Tod H.  
Business Owner  
Automotive  
Used the software for: 1-2 years

### "I like the integrations in this application"

February 5, 2025

5.0

Pros

Integration of part suppliers with ability to purchase auto parts directly through the application. Integration of PayPal for payments after repair is finished.

Cons

It sometimes frozen, I need refresh cache to liven it up.

Review Source

SB

Steve B.  
President  
Automotive  
Used the software for: 2+ years

### "I use this application for my business"

December 26, 2024

5.0

Pros

Communication center, which allows me send different types of messages to my customers. Appointments chapter, which provides possibility to make an appointment assigned to exact worker or bay.

Cons

Labor estimates and maintenances info does not cover all vehicles.

Review Source

PR

Paul R.  
Business Owner  
Automotive  
Used the software for: 2+ years

### "Inexpensive but quite a good app"

January 17, 2025

5.0

Pros

I like that for a small price I get a wide list of useful features.

Cons

The path to repair manuals could be more usable.

Review Source

JLJ

Jaime L J.  
President  
Automotive  
Used the software for: 6-12 months

### "User-friendly application with helpful features"

March 8, 2025

5.0

Pros

Appointments scheduling by my clients via shop website. Internal chatting with my workers directly through the app. Customizing tax rates and discounts per each customer.

Cons

Not provided such part suppliers like Parts Tech and Parts Geek

Review Source

KN

Keith N.  
Business Owner  
Automotive  
Used the software for: 2+ years

### "Recommend use this software"

January 10, 2025

5.0

Pros

A wide selection of technical documentation. The ability to create own repair manuals for each vehicles.

Cons

Parts Tech is not available in this application. I asked developers to add it, but it still not there.

Review Source

RR

Roy R.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Feedback for ARC"

January 2, 2025

5.0

Pros

I like the detailed list of customers and their vehicles, the ability to automatically add vehicle data by search with License plate. Inventory and Part Order features look usefull too.

Cons

The are no such features like revert Repair Order to Quote and the ability to restore Quote from Recovery, as it could be done with Repair Order.

Review Source

PC

Paul C.  
Technician  
Automotive  
Used the software for: 2+ years

### "I am grateful to the developers of this application"

February 13, 2025

5.0

Pros

Grouping items in the Repair Order and invoices can be beneficial for organization and clarity. The interface is user-friendly and straightforward.

Cons

I can still work without internet, but my capabilities are limited.

Review Source

AA

Alexander A.  
Manager  
Automotive  
Used the software for: 6-12 months

### "It has good marketing features"

February 22, 2025

5.0

Pros

Quite configurable shop website, which could be used by my clients. Direct Emails feature, which I use for sending marketing Emails to my clients.

Cons

Sometimes it stucks. Also Inventory/Part Orders chapter hard-to-understand as for me.

Review Source

RC

Raul C.  
Owner  
Automotive  
Used the software for: 2+ years

### "My conclusion for AutoRepair Cloud: good application, 5"

December 11, 2024

5.0

Pros

I like full integration of all features with tablet devices. It is also possible partially work in offline mode when the Internet connection is lost.

Cons

The "Return Part" option could be more helpful and contains more information.

Review Source

JB

Jonathan B.  
President  
Automotive  
Used the software for: 1-2 years

### "User-friendly software"

January 14, 2025

5.0

Pros

Calculator tool features that are beneficial for canned job include labor and parts calculation capabilities. The customer payment system is highly adaptable.

Cons

Over time, the application starts to work slower and I need to make a hard reset of cache to return good performance.

Review Source

JC

Jose C.  
Auto repair mechanic  
Automotive  
Used the software for: 6-12 months

### "AutoRepair Cloud is good"

January 22, 2025

5.0

Pros

Grouping items in Repair Orders and invoices is a helpful way to organize and present information in a clear and structured manner. Timeline that is beneficial for tracking workflow. There is a wide selection of invoice templates available.

Cons

Wiring diagrams in this software have a larger volume of information compared to others, but not for all vehicles.

Review Source

SW

Scott W.  
Manager  
Automotive  
Used the software for: 2+ years

### "Good software"

December 7, 2024

5.0

Pros

Offline mode: I can enter basic info about auto repair when the Internet is OFF and then save it all when the Internet is restored. I also like that this application works fine even on old tablet.

Cons

VIN and license plate scan sometimes doesn’t find the car.

Review Source

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