Iterable

4 / 5 7 reviews

Who Uses This Software?

B2C companies, especially those in retail/ecommerce, publishing, political marketing, financial services and software services.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Priced based on number of contacts.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Iterable
  • www.iterable.com
  • Founded 2013
  • United States

About Iterable

Iterable is a growth marketing and user engagement platform. With Iterable, B2C marketers send the right message, to the right device, at the right time. Iterable supports all type of marketing campaigns (blast, lifecycle, transactional) seamlessly across all channels (email, web, mobile push notifications, SMS).


Iterable Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

Iterable Reviews Recently Reviewed!

Very easy to create campaigns with Workflows.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface is very clear, easy to create complicated email or SMS flows. It also supports different types of API integration, such as API call, or mobile push, webhooks, which makes it really easy to integrate into different platforms.

Cons: It would be nice if the campaign analytics can be more customizable, and provide more information.

Iterable is a game changer of an ESP

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, clean UI and UX. Amazing customer support that's very responsive, knowledgeable and always eager to help. Iterable is very receptive to user feedback, and is constantly improving and building the too

Cons: The only issue I've had is with load times with list segmentation here and there- but nowhere near the level of frustration I've had with other legacy systems.

Client manager

Feb 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility with any type of desired build out, always improving their product

Cons: Problems with adding new users to lists and with clients that are less digital-savy to navigate the backend on their own

Recommendations to other buyers: determine the needs of the client before deciding if this platform is right for you

Iterable is awesome

Jan 26, 2016
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It integrates easily with Wordpress, which makes it easy for emails acquired through a WordPress form to automatically connect to a list in Iterable. The customer service is very reliable. Downloading email analytics to CSVs have a nice custom date range option and can filter what type of campaigns you want to show up on the export

Cons: I haven't run into too much. It take a while to really understand how to fully use it, but once you learn it, you realize how easy it is to navigate the tool.

Recommendations to other buyers: Perhaps a more accurate integration with donation tracking platforms like stripe would be cool and easier for donation tracking purposes to specific emails sent.

Love Iterable!

Jan 26, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface is very clean and easy to use. The support staff is always there to help when I need it!

Cons: Honestly, there are very few issues that we've experienced. Maybe developing more of a robust mobile app, but that's it.

Recommendations to other buyers: Make sure to check how the products features align to your own company's goals/needs.

The Best Growth Marketing Tool You Will EVER Use!

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I seriously cannot say enough amazing things about Iterable. It has completely revolutionized the way we execute email marketing. It allows for far more sophisticated email list segmentation and trigger email / drip marketing campaign development vs. our previous Email Service Provider. It is a powerful tool that yields powerful results. Not sure if my company wants me to share exact numbers, but let's just say that its helped increase purchase conversions, overall user engagement and email traffic by a VERY considerable factor. I cannot recommend this product more highly! Oh, and the level of customer service is beyond anything I've ever experienced. I've had all my service requests¿even ones submitted late on a Friday or Saturday night¿promptly addressed. I feel like its a real partnership, which is a great feeling.

Feb 01, 2016
1/5
Overall
1 / 5
Ease of Use
5 / 5
Customer Support
2 / 5
Value for Money