Who Uses This Software?

Restaurant - Bars - Nightclubs


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Orca
  • orcainventory.com/
  • Founded 2013
  • United States

About Orca Inventory

Inventory and Ordering System for Restaurants, Bars, and Nightclubs. Free ongoing customer support. One click inventory ordering and budget creation. Real time recipe costing. Weekly budget forecasting using sales trends, upcoming weather conditions and event tracking. Free full feature mobile app included. Low cost with rich features.


Orca Inventory Features

  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management

Orca Inventory Reviews Recently Reviewed!


Great restaurant inventory software!

Aug 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Inventory sheets - organized, allows you to put supplies in different "rooms"

You can take inventory from an iPad

Easily update prices

Customer service is great - they were phenomenal in setting it up initially, and I could call or text our contact anytime

Although we never used it, it has the ability to adjust pars based on sales - as those in the restaurant industry know, you can keep the pars the same week-to-week, but you'll save money if you slightly adjust those pars based on recent or same time period sales. The goal is to never run out but also to not over-spend, so this could really help.

Cons: The only thing that I found challenging and difficult to train was entering inventory items in the proper pack size for certain items. It is really important to do this correctly because if not programmed right, it will order incorrect amounts. The good thing is that you can test it to see if what you entered yields the right amount to order.

Overall: We had a really hard time with inventory before Orca. This software allowed us to put in all of the intricate information needed for inventory, and give us proper ordering amounts. It took a while to get it set up, but it was definitely worth it.

Customer service is great - they took all of our initial information and entered it in. Our current contact is readily available.

Great value for your money!

Lost Cost = Low Service

Jan 11, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I will never know, because I couldn't get it working.

Cons: - Lack of customer support

- Misleading information from sales team at time of purchase

- HOURS of wasted time trying to use their tool to integrate inventory with no help

Overall: This is the greyhound bus of inventory software. Low cost. Low service. Try and get a different ride if you can.

Literally had to schedule a meeting with someone 1-2 days in advance to talk to a live person. I spent 4 hours fiddling with their inventory importing tool which forces you to input information in every field, including the ones you don't use. "We don't have a cost for that item" (because we get it for free) was met with "Our tool won't accept that. You have to input a cost." Or "We don't have a specific vendor to order from" (for something we buy at any given grocery store) was met with "Sorry, you have to input a vendor for every single item." When the information was "complete", the tool wouldn't work, and no one seemed to care. I was then told that the quantities of our several thousand items would have to be keyed in by hand, even though I had them for our current inventory system. No exceptions.

I would have happily purchased a better and more expensive software, except that the sale department promised me the moon here. I specifically asked if Orca did inventory costing such as LIFO, FIFO, or average costing and was told yes. What actually happens is if the software stores only one cost (the most recent one) for every item. So if you usually buy a block of cheese for $5, and the price goes up to $10, all the cheeses you have in stock now "cost" $10. This may be fine for others, but was not for our business. I wish we had been told correctly in advance.

Customer Service -10, Product - 10

Dec 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The inventory set up was quick and easy. They are available at any time we need them and we even have the cell phones of the customer service reps. The product is extremely easy to use and has helped us gain control over our food and beverage cost in ways I didn't think possible. I would recommend this product to any restaurant that wants to increase their bottom line.

Vendor Response

by Orca on December 29, 2015

Thank you for your review. We love what we do here and will always treat our customers as #1.

Money in the bank!

Dec 18, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: ORCA inventory in just a few short months has lowered our overall food and beverage inventory by %50. The money spent has paid for itself thousands and thousands of times over. We could not be any happier with this program and feel fortunate to have it in all of our stores.