# Orca Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Orca Inventory the right Restaurant Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147223/Orca-Inventory/reviews --- Orca Inventory 4.3 (7) [View alternatives](https://www.capterra.com/p/147223/Orca-Inventory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Orca Inventory Ease of use 4.1 Customer Service 4.3 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Brian D. Manager of Facilities and Beverage Restaurants Used the software for: 1-2 years ### "Made my life easier and cut costs" August 8, 2024 5.0 I was hesitant at first due to the change in my routine, but we also had some major problems with ordering and loss of control. My beverage costs were high, and I was under a lot of stress trying to figure out a way to fix everything. The \[sensitive content hidden\] eventually purchased Orca and put me in charge of setting everything up, getting trained, and teaching the rest of the bar staff. The process was actually a lot easier than I expected. I think this is due to the way the program is designed and our very helpful account manager. It's a way better experience working with the Orca manager than, say, a POS support office. Orca responds rather quickly, and we can schedule free training for any new staff. It's been over a year, and our costs are the best they've been since I started working here. I have a solid routine that I follow, the numbers are accurate, I'm hitting my goals, and the \[sensitive content hidden\] are happy enough to leave me to it! Pros Taking inventory shelf to sheet with an iPad rather than writing it down with pen and paper. This helped us big time with accuracy and speeding up the process. We also use those inventories to have Orca calculate our orders for us which has been impressively accurate. My favorite part is having a clear view of exactly what level of loss we're dealing with and which items are behind that loss. We reduced our beverage cost by an average of 4%-6.5% as the weeks go by. Things are only getting easier and more accurate. It's a lovely improvement so far. Cons The worst part about any inventory tracking software is having to enter recipes (assuming you want to track loss). That being said, Orca's interface is the easiest I've used so far, making it relatively painless. That being said, data entry is still required to get things perfected initially. Review Source PH Paul H. GM Restaurants Used the software for: 6-12 months ### "Impressive Inventory System" August 26, 2024 5.0 Staff is excellent, they helped alot with getting up and running. The program saves us a ton on our cost of goods. I'm overall impressed. Pros Ease of use and excellent AI suggested ordering. Cons It's a great program, I would recommend it. Review Source GT Garrett T. Owner Retail Used the software for: Less than 6 months ### "Worst Application Ever" February 23, 2021 1.0 Prior to being an entrepreneur, I spent 25 years in software. This has been the worst installation process I have ever Pros Nothing....It does not work as advertised. Sales person lied on the capabilities. After calling them out, they do not respond. Please stay clear and choose another vendor. Cons Prior to being an entrepreneur I spent 25 years implementing large software applications. Orca Inventory and Heartland POS lied to me about the integration capabilities, then tried to put blame on my companies and point a diversion of accountability. I forward anyone willing to use them, \[SENSITIVE CONTENT HIDDEN\] will lie to your face to make a sale. Since the implementation using their systems is a nightmare and caused more harm than being a tool to work not he business. In excess of 2 months from what was to be a seamless integration, I am now being informed I need to re-enter as if from the beginning within Orca. I highly recommend staying clear from B&C Hospitality, Orca, and HR POS unless you would like to spend a lot of money with no results. Reason for choosing Orca Inventory Integration with HR POS. I was lied to on the integration interface and capabilities. Do not trust \[SENSITIVE CONTENT HIDDEN\] he will be dishonest as well B&C Hospitalty. The have cost me over \[SENSITIVE CONTENT HIDDEN\] in implementation costs with zero results needing to change systems Review Source AO Arpita O. Admin Restaurants Used the software for: 1-2 years ### "Great restaurant inventory software!" August 18, 2018 5.0 We had a really hard time with inventory before Orca. This software allowed us to put in all of the intricate information needed for inventory, and give us proper ordering amounts. It took a while to get it set up, but it was definitely worth it. Customer service is great - they took all of our initial information and entered it in. Our current contact is readily available. Great value for your money! Pros Inventory sheets - organized, allows you to put supplies in different "rooms" You can take inventory from an iPad Easily update prices Customer service is great - they were phenomenal in setting it up initially, and I could call or text our contact anytime Although we never used it, it has the ability to adjust pars based on sales - as those in the restaurant industry know, you can keep the pars the same week-to-week, but you'll save money if you slightly adjust those pars based on recent or same time period sales. The goal is to never run out but also to not over-spend, so this could really help. Cons The only thing that I found challenging and difficult to train was entering inventory items in the proper pack size for certain items. It is really important to do this correctly because if not programmed right, it will order incorrect amounts. The good thing is that you can test it to see if what you entered yields the right amount to order. Review Source AM Angel M. Gm Food & Beverages Used the software for: I used a free trial ### "Orca inventory " April 21, 2020 4.0 Overall orca inventory app so far is more the best inventory apps I've ever used out of any company I've ever worked for Pros Orca is a great app to have for any restaurant or business it is easy to use and it's great for keeping weekly budgets and forecasting sales and trends Cons I have seriously not found any con using orac app inventory.I believe orac inventory is a great app to use for all companies when it comes to keeping track of Review Source RW Rachel W. Director Of Operations Used the software for: ### "Customer Service -10, Product - 10" December 23, 2015 5.0 The inventory set up was quick and easy. They are available at any time we need them and we even have the cell phones of the customer service reps. The product is extremely easy to use and has helped us gain control over our food and beverage cost in ways I didn't think possible. I would recommend this product to any restaurant that wants to increase their bottom line. Review Source Response from Orca December 29, 2015 Thank you for your review. We love what we do here and will always treat our customers as #1. TW Tim W. Director of Food and Beverage Used the software for: ### "Money in the bank!" December 18, 2015 5.0 ORCA inventory in just a few short months has lowered our overall food and beverage inventory by %50. The money spent has paid for itself thousands and thousands of times over. We could not be any happier with this program and feel fortunate to have it in all of our stores. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.