Who Uses This Software?

Targetprocess is ideal for medium-sized companies and large enterprises. Can be used to effectively manage both IT and non-IT projects and processes like education, marketing and recruiting.


Average Ratings

374 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Targetprocess
  • www.targetprocess.com/
  • Founded 2004
  • Cyprus

About Targetprocess

Targetprocess is a software tool to visualize and manage Agile projects according to Scrum, Kanban or a custom approach. Flexibly adapts to your management approach and organization structure. Through enhanced visualization functionality, Targetprocess gives the visibility and transparency you need across teams, projects, and the entire organization. Recognized in Gartner's Magic Quadrant for Agile Enterprise Planning Tools. Modern & slick user interface. Amazing customer support. Try free!


Targetprocess Features

  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Content Import / Export
  • Diagramming
  • Drag & Drop
  • Feature Management
  • Milestone Tracking
  • Prioritization
  • Requirements Management
  • Workflow Management
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

Targetprocess Reviews Recently Reviewed!


TargetProcess powers our business and project team

Feb 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility (abstraction of data from presentation).

Cons: Nothing major.

Overall: My team have used TargetProcess for around 6 years. Those years have seen a lot of change for my team and for TargetProcess, although I think the core of what attracted me to TargetProcess is still the same, namely the separation of data from presentation. It's a simple and common concept to developers of many types, but it's very rare to see in tools, even complex project management tools. Most have 'our way' or more likely 'the way' and allow for minor tweaks to that approach, but rarely let you build limitless ways to view the data.

Over the years with TargetProcess my team and our processes have changed considerably, but thanks to the flexibility of TP we've been able to iterate the various presentations of our work data without needing to move to another tool (User Stories, Bugs, Features and Epics, across boards, reports and dashboards).

The support at TP is second only to the inherent flexibility of the product, but it's also a big part of what's kept us with TP all this time. On the rare (5-10 times a year) occasions I need to ask a question, I pop onto live chat, upload a screenshot or video and get an answer, typically within minutes, typically a full solution that allows me to carry on with what I'm doing straight away. In the rare cases it isn't possible, support create a suggestion ticket for me or upvote an existing one if it's there and I've seen several of them appear in the product.

My 4s and 3s in the ratings are only because I deem 5 to be almost perfect and there's almost always room for improvement. I gave Support a 5 as there honestly isn't much more that could be improved there.

I regularly evangelise TargetProcess to other companies and wouldn't hesitate to recommend it.

Recommendations to other buyers: Just try it, the trial scheme is more than sufficient to determine if it's a good fit for you. I'd encourage you to just keep making boards as you'll learn a little each time. Try and make each board have a purpose, and rather than stretching a board to do too many jobs, first make a new board focussed on the new goals and merge them later if one board can handle it.

Yes, I do want to visualize everything!

Jul 05, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: + Its focus on visualization.
+ The integrated testing module.
+ The feature voting system where you can wish fro completely new features or upvote others ideas. (I've had one feature released that I upvoted.)

Cons: - It can look a little complicated/frightening at first with so many views setup by default.
- The pricing model. It is almost linear with the number of users, although half of the users at most just use it move a couple of cards on a board per week.

Overall: When I started using TargetProcess I didn't pay much attention to its slogan: "Visualize everything". But that is really its strength.

Let's say you have 500 items (bugs, user stories, whatever) represented as cards and want to review them. Wouldn't it be nice to be able to spread them out graphically using two axes of your choice. Let's say you want Severity as rows and Priority as columns. What if you could also zoom out to see the big picture of where most of the items are concentrated. Or what if you want to spread them out over Project as rows and Estimated Effort as columns? What if you could also drag/drop items in this view to actually set estimated effort by dragging an item to the wanted column? What if you could introduce a third dimension by color code the cards? Perhaps you want to let all cards that are already assigned to a release have a green color and let all cards that are already assigned to an iteration have a yellow color? Or let all items that are already assigned to a sprint OR release but have no estimated effort yet be colored red? All of this (and much more) is easily accomplished in TargetProcess and this is why I like it. These features in TargetProcess are in my opinion unbeatable and I have evaluated many, many tools before I finally found this piece of gold.

Recommendations to other buyers: Each reader can decide for themselves how to evaluate the fact that TargetProcess itself is delivered in an agile cycle. I get updates sometimes as often as bi-weekly. For me it means a lot that the developers behind the tool are performing in a way that I want my team to perform.

Visual Software Management that really works

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the flexibility and robustness of the features and functionalities found in the product, Targetprocess has a great support group found when using their "Live Chat". Their Live Chat personnel who respond to our inquiries and issues are extremely responsive and knowledgeable. And the same can be said for their Targetprocess Support team. Many times when we have discovered an issue or had a technical question, their Support team have provide abridged videos and write-ups that demonstrate the how-to's for resolving or leveraging the functionality of the tool.

Cons: What is Targetprocess' strengths is also its' weakness -- its' extensive flexibility / functionality . . . which is overcome over time by using the tool. Sometimes, you are not certain which approach to use when creating a board / view / list, or wanting to use a report, or creating a dashboard, or exporting the content out as a CSV file for Excel manipulation. But as we have worked with the tool, our various departments have developed SME's (aka Subject Matter Experts) to work with their end-users of the product. This has helped significantly for us, and we have monthly TP user community session to discuss-and-share how various groups are using the tool, and providing each other with tips-n-tricks.

Overall: We were a MS Project Pro shop for several years in our internal IT support organization . . . and were leveraging various features of MS Project Pro in phases. While there were "good things" about the product, it just turned out to be "too cumbersome" and "time-consuming" to get data in . . . in order to get anything out in a timely fashion.
When the decision was made to find something else, we would end up selecting "Targetprocess" - a true visual software management application. There were several key things that got us excited from the start: ease-of-use, quick implementation, ability to import content from external apps, conceptual simplicity, ability to customize various types of views to support our Agile teams (Kanban and Scrum), ability to tweak workflows for various entity types (e.g. Projects, Epics, Features, User Stories, etc.)
In many ways, Targetprocess reminds me of my toy box when my brother and I were growing up. We would reach in and be surprised by the toy we would bring out to play with . . . and like our toy box, Targetprocess will surprise you in what you'll find when reaching in . . . to locate / leverage various features and functionalities that constantly surprises you.
Besides the extensive flexibility of Targetprocess, the company has developed a decent set of user guides and training videos. I would recommend viewing the training videos, first, in order to get a first-hand look-and-feel of the capabilities of the product. And realize, you are just scratching the surface, when viewing them. The videos only begin to "hint at" what you can do with this visual software management tool.
Give it a test drive today . . . as Targetprocess offers a free access license to see for yourself!

Recommendations to other buyers: Targetprocess has been very responsive to meeting the needs of their larger, end-user community. They have also been very responsive to our company's needs when addressing special features and functionalities . . . scheduling these requests into future releases of the product.

Targetprocess is more than just a project management tool

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Meets any basic need for project management and planing
Handles customer relationship
Provides customisation to some extend
Excellent support channels
The solution is constantly under improvement
Cost affective

Cons: Takes time to understand the concept of the views and entities but when you have been opened you are flying

Overall: Our organization creates safety critical systems and software and has to comply to EC regulations and guidelines with rigid objectives for software safety assurance. Targetprocess help's us with planning and following work through as an visual aid. Our customers are directed to the help desk provided and use of the email integration which aids to the need to record and trace all requests down to a detail task. The ability to tailor Targetprocess to our software development process to meet rigid software assurance level objectives is an advantage and helps with streamlining the daily work. Our organization is ISO 9001 certified and we use Targetprocess to accommodate necessary functions as Suggestions and Improvements, Internal Audits, Review and Audit Checklists, Purchase Orders, Billing process, and HR process which makes Targetprocess more than just a project management tool. The plugins and integration possibilities are of huge advantage and we have used many. Currently we are integrating time-registration to our accounting system to eliminate double registration and our engineers can't wait for that improvement. When needing answers to possibilities or other support the online chat with Targetprocess support is excellent and also that you can file a suggestion and democratic vote will help your suggestion to be realized.

Recommendations to other buyers: If your are coming from systems like Jira or similar you have to be willing to accept that Targetprocess is build differently and you have to adopt to different approaches

Visibility and customization

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best things in TargetProcess are visibility and customization. TargetProcess provides many examples of tickets views for planning, being up to date with daily tasks or for retrospective purposes. There are different levels to look at tickets: you can easily prioritize all the tickets on a backlog and you can plan each ticket separately. We needed customization, because our workflow is always a work in progress. TargetProcess enables customization of both: views and tickets.

Besides that, the UI is very intuitive. Tickets can be written with Markdown.

Cons: At first I missed retrospection views, but then reports were introduced and now you can e.g. make a chart of how many tickets were closed each month.

The only thing that bothers me now is the time needed to first open the TargetProcess in a new tab in a web browser. Apart from that, I see nothing to dislike.

Overall: We have one team with scarce number of developers but we have a lot of projects and tickets. Our main problem was filtering and prioritizing the tickets so that we don't have to go through the list of not important tickets too often. TargetProcess enables that and also provides the views to see all the tickets of many projects on one board and also enables filtering out or inactivating a project.

Secondly, Kanban boards are of great importance for us. Thanks to them we can easily change a property of a ticket or relocate a user story between features. That is an irreplaceable help when you have a lot of tickets.

Thirdly, we know it too well that tickets times estimates are prone to mistakes and thus team sprints time boundaries change. In TargetProcess it is very easy to edit a team sprint start and end time, no need to tediously go through all the tickets of a team sprint.

Recommendations to other buyers: It's a great help for teams managing many projects and many tickets.

The quest for the holy grail....

Jun 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: The current version of the helpdesk is weak compared to the rest of the solution - and would be a very valuable addition for both our operation and our clients who we deliver projects and BAU activity for.

Overall: Our web agency has been in existence for almost 20 years - and over that period we have attempted to manage projects effectively for a variety of stakeholders using a huge variety of tools and approaches. Our biggest challenge has always been to find a tool that can manage a very small piece of client work up right up to a 250K complex project - and keep team members, heads of competency, management and directors informed and empowered to make critical decisions where needed - hence the reference to the holy grail!

As our agency grew over the years and our numbers increased, the diversity of projects and services also increased, and hence we found ourselves out growing our previous project management solutions, or found the administration of these far too time consuming - until we found Target Process.

We were attracted to the agile principles of this solution (as we were looking to move our own processes towards agile where appropriate) and also the flexibility that was afforded by adoption of this solution.

We have been using TPOD for over 6 years - and have been incredibly impressed by the constant evolution and enhancements provided month on month, plus their enthusiastic and professional engagement with their customers. The customer/technical support is first class - and we constantly recommend this solution to our clients for their own project management requirements.

I am sure that Target Process will continue to evolve and improve - and look forward to many more years involved with this solution - which is at the very heart of our business.

Robust, Fully Functional Agile Project Management System

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The versatility of making it work for cross functional groups. Also, the agile methodology mixed with the traditional project management views works well.

Cons: There are bugs in the view making. I try to say only show these projects for certain views and it never seems to stay. I would like a more robust project management view. Have unlimited or more ability for object nesting. Also the ability to do better simpler custom field calculations. And determine how you want dependencies to work.

Overall: Target Process has helped our many development teams organize our projects while employing an agile work methodology. The ability to great programs and teams works well for our cross functional organization and the ability to create and limit different views to different groups of users allows us to keep the system simple and straight forward for the users. The functionality of the cards is great and the ability to switch from card views to waterfall type views helps for all of our different users. We would like to see the amount of object nesting to be increased (more layers within a project to nest objects) and the restrictions on certain objects lifted. The system could benefit from running faster whether that's cleaning up our views or improving the software. It would be great to employ rules that could hard code relationships to react certain ways so tracking dependencies if easier. Overall, great software and the support is great!

Recommendations to other buyers: I agree you should keep it an agile software and some people won't always like that. Just improve the project management (projects and timelines) view and I think this will appease those people.

TargetProcess - the good, the bad and the ugly

Feb 17, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: History: We've been using target for some 3 years now.

Lets start off with some bad and the ugly:
One of the main issues we've encountered using TP is the inability to report "incidents" - core entity that should be available and recognized in a tool like this because it would allow clearer solving and tracking of issues and potential defects.
Secondly, the software itself is very complicated to learn so it can't be used efficiently right on the get go.
Thirdly, it is very unclear what this software is actually trying to be. It seems to appease all the crowds, IT, QA, Management, Business etc. and in all that it's become a jack of all trades but a master in none.

The good:
It's quite modular, and you can modify it to your demands, up to a degree. Customer support seems alright and you can see people are working on issues and are trying to expand the software as much as possible in the time given.
Thanks to the high customization features, software is able to adapt to your business and your way of working instead of you adapting to it, which is great.

Finishing thoughts:
All in all, when you start to give in too much to please everyone, you start to lose focus and start running into problems. Businesses start adapting the tool to themselves, and after a while, they adapt it wrongly, in some unnatural way that it's not supposed to be used at all. And that is a big issue that we've found.
This is a great software, but it either lacks additional features or it needs a firmer approach to using it.

The best agile project management tool for software development.

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great product with amazing features, great support from the TargetProcess team and we use it daily and intensively. It is our main tool for managing a really complex software and release / iteration schedules. Multiple products - some off the shelf, some are bespoke. TargetProcess copes perfectly with all of this. It is just as ideal for small projects as it is for large projects, utilizing tasks bugs, stories, features and epics. We even use TP for time sheet management for pretty much the entire company.

Pros: For me personally the best thing about TargetProcess is the people behind it. The support is second to none, they respond promptly via email, but usually I use the live chat which is just perfect. Using live chat we have often used the screen sharing facilities and the support person has taken control of our server virtual machine, which I'm more than happy for them to do, I trust them 100%. We've never had a show stopping issue from their system by the way, its very robust and smooth to run, even on a vm. I also really like the user interface, it looks professional and is easy to use. As a developer myself, I understand how hard it is create something like that, so I am really impressed. They also have great commenting / following system in place which allows people to be notified of updates on stories that are specific to them. It's generally a great, stable platform which runs very efficiently on minimal hardware.

Cons: Generally the only thing I have disliked is the learning curve switching from the TP2 interface to TP3. If you are a new user of course, you wont have this issue as you will just be using TP3 interface. The TP3 interface is very good, very flexible and looks awesome, it's just very different from the TP2 interface that I was used to.

Better than all the rest

Nov 05, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Targetprocess re-invents the workflow board, sort of like combining Trello and full-featured issue trackers and project management systems. The way it lets you create different view to slice the data and drag&drop between grids to change properites of the cards is amazing. We can customize the app to fit our workflow in a way that is not possible with most other tools. This is much better than having to customize your workflow to fit the app.

Pros: + Easy to use + Incredible customization available + Rich, feature-packed filtering query language

Cons: What I dislike the most is that the experience isn't consistent - some data types can be created, renamed and tweaked extensively, while some others are set in stone and baked into the system. I would rather have that it was very scaled down, and that you could create your own data types for cards, instead of having a few baked-in types (Epic, Feature, UserStory, Request, Bug etc). And the cards are tied to metadata such as Release, Project, User, Role, Effort etc - these cannot be modified and you cannot use them as you will. - Cannot rename card types or create more, delete unused types etc - You have to choose between points or hours as Effort metric - but they don't work the same! Some features are not available when you choose points instead of hours. I'd rather it was only a label choosing "p" instead of "h". - Multiple stuff like the above - some stuff is build-in and cant be changed and it can be very confusing. - API is a mess. Everything can be modified in every request, instead of having separate requests for midifying different objects. For instance: you add a comment to a bug, you have to include the user (as an object, not just an id) that authored the comment. However, if you accidentally input the wrong name for the user (but the correct ID), it will actually *change the name* of that user. WTF? - Query language is very useful, but has some subtle bugs and inconsistencies.

Loaded with Features, Fast, Smooth, and get the job done

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Project Manager, previously worked in Quality Assurance, and Process improvement. I used using TP in two different companies, the first one as a user, and in the second,I deployed it, configured it and provided the need training. Software development, consultancy projects. Perfect tool to use The product is very easy to use, no training needed. Team members can just get things done without TP getting in the way. I am using TP since 2007, and I have carried it over with me to two companies, suggested it to my colleagues, and I continuously use it. They have the most friendly and responsive, and knowledgeable team.

Pros: amazing support, responsive and almost immediate problem solving. Live Chat sessions with their support are always fruitful, most of the times, 3 minutes into the session, the questions Is answered. TP team provide support for technical issues, and help you get things done with TP (in cases where you are not able to figure things out on your own) The product is very easy to use, no training needed. Team members can just get things done without TP getting in the way. The new features and development cycle is great, and they kept the software fast, reliable with no noticeable bugs. I am using TP since 2007, and I have carried it over with me to two companies, suggested it to my colleagues, and I continuously use it. They have the most friendly and responsive, and knowledgeable team.

Cons: I cannot keep up with the new features. (maybe this is a positive). it doesn't work well with IE 11. I am working on Microsoft Edge now, and I doesn't work as good as expected. They have great performance on Chrome and Firefox. need more support for Microsoft products.

State of the art information handling.

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:
State of the art information handling.
Fast.
Designed around Intuitivity, Speeed, Flexibility and Order.
Eye catching design. Cutomizable where needed.
Easy reports.
Superb onlie chat and tuting support, free.

Cons: Cosmetical improvements needed on:
Can copy-paste photos (Very important), but can't paste entire texts with more photos (yet).
Can easily customize my screen, but can't add own fields on primary view.

Overall: Started using it more than six years ago. The product made a good impression on staff and on management. Some alternative products it had to compete with, didn't beat it's usefulness value. Not Maximo, Bugzilla and neither Redmine so far.
We have dozens of change requests, unfortunately also bugs active. But which we manage to evaluate CR's quickly, have request and solution specification evolvement and communication in context simply and well ordered and kept together - at hand. It is very important that information is very quickly accessable. No unnecessary clicks. We plan in a glance and have order in statuses.
Our organisation changed inbetween last years and TP customizable workflow always adjusted to it w/o any programming needed.

Recommendations to other buyers: Try it.

Great Product, used it at my past three companies.

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use; the customer support is second to none; it gives me the ability to run the project the way I want to run the project, not the way that someone else defines; it gives us total flexibility to track bugs separately from stories and tasks.

Cons: From time to time the interface seems to just get confused, and requires me to close the windows and start fresh. This happens significantly less then it used to though, so it's down to once every few weeks.

Overall: I've used Target Process at my last two companies, so when my current company was looking for a solution to upgrade to I didn't hesitate to recommend, and spearhead the initiative to bring it in place. Target process is awesome, but like every software product has it's bumps in the road from time to time; where I think Target Process really steps up is the customer support... when bad things happen they are right there ready and always more then eager to help.

Recommendations to other buyers: Tale the time to setup your process the way you want it. Draw it out, walk through some real scenarios of what would happen, then set up your project. It's very easy to make changes, but I find that a whiteboard is still easier for the initial process

The gift and the curse, a Target Process Story

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and constant improvements.

Cons: For me, there seems to be some obvious functionality that is not included such as duplicating user stories, tasks, test cases and such.

Overall: In all the application works well and has lots of value for it's role in our day to day operations. My company uses the system as the corner stone application for our agile project development system of management and for the most part it works quit well. The system is flexible enough not to lock you into a pre-determined work-flow box but structured just enough to help save you from yourself at times. There are many opportunities for improvements such as duplicating user stories, tasks, and test cases as new items, the filtering is found to be quite difficult especially for non-development folks such as myself, and the ability to share boards with outside teams or clients could be a tad more useful. In all a solid product that fits with just about any team size that is dependable and constantly improving.

Recommendations to other buyers: For me having a less developer centric approach may benefit. Not to say you should move away from that as this tool is made to help the development process, but many people who use are not developers so simplifying things such as filters would be helpful.

Best Scrum tool we've come across

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Cons: Some of the default calculations aren't what we'd prefer. For example: the sum total of points in a feature only includes stories, not bugs. We've worked around that though.

Overall: The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Recommendations to other buyers: I love the live support. It's very helpful. I'd love more work to be done on the custom filters, they work well but could be a bit more flexible.

Really Robust

Jun 23, 2016
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good customization. Easy to visualize workflows. Simple drag and drop functionality for attachments. Makes it easy to see a lot of information quickly.

Cons: Can't turn off all the features I don't want to use. The text editor on cards is straight up sub par. Response times for cards isn't as quick as some competitors, I think it is fast enough but my team does not (and ultimately this software is as much about helping my team as it is about helping me)

Overall: I'm a product manager for live mobile games, I really like the features and functionality of target process. One of the things I've consistently run across is that Target Process has too many features exposed to every day users. I need more customization for card layouts (after double clicking) because people get bogged down in details that don't matter to them. From a manager perspective target process really embodies that a team gets out what it puts into it.

Recommendations to other buyers: I've recommended Target Process at 2 companies now. One still uses it and my current company is slowly moving away from it because of the lack of responsiveness from the software and because there are simply too many features that we are always exposed to that we don't use. We are a self funded company and use very small team sizes. No one wants to fill out a ton of information on each card to get thoughts and information into the software, we simply wish to work quicker than that. I would love it if Target Process figured out how to make their software more viable for teams that aren't hard core into agile methodology because I do really like a lot of the target process features.

Very good product, but needs some little addition and tuning to pass to next level

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, high customization and easy to create custom boards.

Cons: - query language is often difficult
- arrow on scrolling the board
- burn down

Overall: Generally speaking i love target process and the way you do things guys.
i would have to be honest the only thing really piss me off is the arrows in the boards in order to scroll if there are too many columns and row. i already said this many time to the tech support and also offered my experience in the canvas rendering but in 3 years you have not yet took that in consideration.

overall the product is pretty good and amazing.
My personal opinion is that the way of estimation and the timeline component are the most weak ones and i would suggest to explore them a bit more.
in a project is of course fundamental to speed up the daily work and there you can just adjust little bugs, but the real crucial point of the development is to don't make wrong estimations and being able to respect those. i think that here the tool should help more.
As i said i think this would take the product to the next level but if someone asks me if i would ever come back to some other products or jira ..... NO WAY!

Recommendations to other buyers: please see my previous review

Great piece of software

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, logical, easy to get a quick overview or to drill down in to the details. Its really flexibel - lots of pre-defined templates to start from (Scrum, Kanban, Test etc) but you can set it up exactly how you what to suit your needs. Also great support if you need help.

Cons: Miss a connection to dropbox and the UI could be better (one pm had an issue using it because it didn't look cool - true story).
Also in "in-system communication" system is not as good as i.e. Trello, especially with the app. (But we use a web-hook to connect it to Slack which is really cool :-) )

Overall: We tested a number of different project management systems (Trello, Basecamp, Jira software among others) before finally finding Target Process. Target Process had all of the features and the flexability we missed in the others. Its really simple to use for i.e. the developers who needs to focus on other things, and the PM can go as deep into the details as wanted. The only pms that has not had any complaints from any role (other systems have been great for ie the project manager and not the developer and vice versa). We have been using it for almost a year and we have never looked back. Really recommend it.

Recommendations to other buyers: Its free to test, start small and test it out, there is no "we have to it right from the beginning" in how to use it. Let the process evolve and ad features as you go. The when you found the "right way" for you, make a standard and set it up/clean out stuff you don't use.

The road to success without complications.

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The filters to see the progress of the different projects

Cons: Hard for me to repeat what I have already written on my stand up meetings.

Overall: Tanks to target process, I accomplish all my projects in time within my work team.
is is easy to customize filters to have different views on the projects and the reports are super easy to understand, the lay out of the interface give me a better way to easily find the state on the flow of our projects, having the option of adding files is another plus, because some times when a person on the team needs help to finish a task on a user story having this files available kind of put you on track on this persons work and you can easily start helping with out interfering on his end.
different options to change the state on a user story facilitates the work invest and make the software more easy to learn it.
one of the features that I like the most is having the filters to easily change the view of a project where you can see who is working on what and the progress of the user story or just simply concentrate what you doing by leaving it on My work only.
over all target process is easy to understand, helps giving you the option to create reports with out taking to much time or effort.

Recommendations to other buyers: have some YouTube tutorials so we can train new members of the team to get familiar with Target Process.

Really nice product, easy to use and adapt to our needs

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This web-service is convenient for teamwork; you can easily discuss projects between the participants. Managers can create several individual projects, distribute roles, specify requirements, and conduct alerts to all employees about important information. The important functions of the service are: the assess the workload of employees, road maps, custom reports, batch dragging, creating custom plug-ins. Also I can easy create personalized views that are very useful to track stories in sprints. We use Targetprocess for project management. I like quick access to the right information; all processes are transparent and easily tracked. The product is really quality. As I already wrote, it was not easy to get used to the interface, but it was worth it. Quality service with many interesting and useful functions. You will be able to manage and control all employees. Targetprocess is suitable for managers, administrators, managers, and programmers, as well as freelancers.

Cons: At first glance, the settings are simple, but when you start to get deeper into work, there are difficulties in working with.

Fantastic product with simple flexibility

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stability, Flexibility, Feature updates, New functionality, regular releases of updated

Cons: There is no need for this section...

Overall: I was looking for a product to manage our software testing practises when I joined my current employer in 2013. I quickly identified TP3 as being suitable for our small team of 4 developers and 1 tester (myself).
The product has been very stable, which is a key requirement.
There are fantastic integrations available with other systems that are used in our dev environment.
The product features an extensive array of options for customising the system to suit the environment it will be deployed in and this is very easy to use.
There have been significant advances to the software QA side of the system since we started using it. The beauty of this product is that software QA is only a part of the functionality offered by the system.

Recommendations to other buyers: Its a very powerful project planning tool, especially in an agile environment. Sign up for the online trial and you will see very quickly how simple yet powerful the system is.

A highly customizable Project Management software

Jun 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way views can be created and customized is really awesome and the visual encoding feature is great to highlight cards based on their properties. I use tag-based colors a lot!
I also love how easily I can notify a specific user while writing a comment.
A few weeks ago, I started using Targetprocess API to automatically build the changelog and the release note of our software and I was impressed to get it to work so quickly.

Cons: Setting up notifications based on card transitions is not so easy.
I would also like to restrict card transitions based on user roles.

Overall: As a Product Owner, I use Targetprocess every single day, from the very beginning of a project when I prepare the roadmap to the last release of the software. And everyone in the team uses it as well, allowing me to know in real-time which user story has been started or which bug has been fixed.

Recommendations to other buyers: Try it and I am sure you'll adopt it!

Just a great tool.

Jun 23, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The web UI, filtering and searching capabilities. The product allows us to manage a development team whose time is split across projects. I especially like the introduction of Team Iterations, rather than Project Iterations so it is possible to manage set periods of time into which a team can report across multiple projects.

Cons: Some actions are more difficult to do in bulk than in their previous web interface (v2). I hope it will be introduced soon.
It would be good to have tighter integration with other common tools (GitHub, Travis etc..)

Overall: We have been using TargetProcess for many years and have grown with it. The latest version (3) is a flexible and dynamic interface that allows you to shape the tool around your processes, whilst making it easy to track progress and raise standards.

Recommendations to other buyers: Take the time to learn how to build the views/ reports and configure the product to match your internal processes.

A good program for organizing your tasks

Mar 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I would suggest this tool to any company that is looking not only for ticket tracking, but also a product and project management tool. Their support also works well, they ask users to actively participate in surveys in which they find out who would like to improve the products. Project management, assignment and tracking tasks of this software are fantastic. Definitely experiment with the settings before getting frustrated, since there may be a way to enable or disable some messages that the program will automatically send. I use this program to track errors and track custom stories to help the company on one page and move in the right direction. The program allowed us to track all projects in one convenient place, and everyone in the team is aware of what everyone else does, where the projects are and where they should be.

Cons: It would be nice to have simpler steps in the workflow. But this is not a big problem, because the platform works very well. Most teams have a mixed approach to their unique structure, and it is difficult to make this program always respond effectively.

Everything I need, almost

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - online support
- design concept (all objects and concepts underneath make sense and super flexible)
- performance
- upgrade frequently

Cons: - no integration with github (ticket number is hard to use)
- no integration with Confluence
- no integrated ticket/support desk

Overall: Used TP for about 3 years. It's object design underneath make all sense from an engineer's perspective. Love all the capabilities to customize my workflow and boards, color code it with extentions etc. Support is really great! It wins JIRA and TRELLO in my opinion.

Recommendations to other buyers: Although I LOVE this product very much, I often find it's so hard to train non-engineers to use it. Business people simple don't have this 'object oriented thinking'. Views-Data-Flow design and how Epic/sprint/releases etc. related to each other... that just seem to NEVER understood by my sales teams and some stakeholders. It's too flexible for them. Yet, they play a very important part in what tools to buy. solutions guys? ;-)

Money well spent

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to customize
Easy to use
very accessible

Overall: Maybe this sounds familiar to some people...
As a member of an IT organization we are offering cutting edge solutions to our company users, but our own tools are, lets say not so 'edgy'.
As the leader of a solution team, I was looking for a tool which can serve as a commonly used data repository and will replace the almighty Excel sheets.
With Targetprocess we handle now demand management, release planning, progress reporting and time backreporting for several software products. The system is easy to use and you do not need to be a very technical person to create your own views.
My stakeholders like Target Process, because they can see real time what is going on and I like it, because I do not have to provide so many progress reports as I needed to.
Another very good feature of Targetprocess is its flexibility. It enabled us to implement our whole process (5 involved teams, defined handover points) within the limits of standard customization which we could do ourselves.
We are still very satisfied with our decision and I would make the same decision again.

Recommendations to other buyers: Like with all other pieces of software...it is only as good as the defined process which it supports.

Unbelievable flexibility - couldn't function without it

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, extensibility, ease of use, support.

Cons: Learning curve can be steep for new users, given the flexibility of its views.

Overall: Having been with TargetProcess for a number of years we've witnessed the evolution of the product, and its development over that time and its roadmap looking forwards have really made it stand out for us among a packed field. The process-agnostic ethos and openness of its various APIs make it incredibly flexible and extensible, allowing it to comfortably adapt to any Agilesque organisation. The interface is intuitive, the availability and performance of the cloud option are generally faultless. Close down your spreadsheets, uninstall MS Project and deactivate Jira - TargetProcess is where it's at.

Recommendations to other buyers: Customise, customise, customise! The power of TargetProcess is in adapting to your process - if you just use one of the out of the box processes you're missing out on its true value. Also, go for the cloud option - it's cheap, reliable and always up to date.

The basis of our entire infrastructure

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Extreme flexibility, with a solution for every workflow in a software development environment

Cons: Tough to set up initially, without a sharp couple of folks to own it, learn it, and get it going in the org.

Overall: It's a blank canvas at first, with a few processes and workflows ready to go. It took a dude at our company really considering our own process and customizing the workflow to fit that, and we were off and rolling. Swimlanes with the ability to drag items in and out, up and down. Tasks on stories with their own swimlanes. Communication and notification options that are easy to contol. TP is the hub of everything.

You want it done? Create a request. That's the way we do business and work, thanks to TargetProcess.

Bear in mind, it doesn't just happen automatically--you need an organizationally-minded individual or two to get the vision, learn the platform, and make it happen, but we've made this the hub of every operation at our company.

Great software for agile companies

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been using TargetProcess for years by now, started with its old UI and shifted early to the TP3 UI easily. In TargetProcess we meet a flexible software package, that we could adjust in data visualisation, in workflow, in stored data completely to our needs, without custom hacks. The tool serves an agile software development team works with scrum, one works with scrum-ban, and a system administrator team works with kanban. A very stable software with decent functionality.

Pros: Excellent concept: how you can work with the different entities like user stories, bugs, requests etc is awesome! Very easy to create all kind of overviews, that you need from different purposes, while those are based on the same data in the background. Adjustable workflows, with custom fields, mashups cover the needs easily, if you are creative enough, you find multiple solutions for the same challenge. Rarely needed support from the TP team (this is a pro in itself), when needed, chat support worked very well, and sometimes when I thought, well my question might be stretching the limits of the software, I got great answer.

Cons: You need to invest some time in the beginning to understand the entities and concepts, from that point on, it is rather easy - but, from the other way around making some tries by yourself can be done easily, especially if you create a playground project for yourself - this has to be done once, to learn.

Smart UX, fantastic customizability.

Nov 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our process has changed a lot over the past 3 years as a startup. Targetprocess has handled literally everything we've thrown at it. I hear other talking about how they wanted to do a unique process in one part of their workflow, but couldn't because of the limitations of their system. That is not the world I live in. Targetprocess is built for customizability. Asana is great for task collaboration, but it falls short on visualization, particularly with Kanban and Scrum boards. Targetprocess is built for this very purpose. If you're looking for a project/portfolio management software, particularly if you run Kanban or any flavor of Agile, you owe it to yourself to spend some time in this product. Not long ago, we looked around again at other options for cheaper. Nothing solved the problems with the same flexibility, customizability and UX as Targetprocess.

Pros: We have 4 cross-functional teams working with 4 separate processes. That has been a cinch to handle with Targetprocess. Everything from complex reporting and data insights to very custom workflows and notifications have been possible with their tools. You can even add your own mashups to extend the functionality.

Cons: We used Asana previously and task creation was almost as fast as typing a list of to-dos. Targetprocess is a bit slower than that for creating multiple tasks/stories, since they reside as cards instead of just list items. With so much customizability/flexibility, it can take some time to understand what the software can *really* do.

The best Agile project management software I have used (with plenty of references)

Jun 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very reliable. Fully customizable. Easy to use. Full of features. Very modern.

Overall: This is a very easy to use tool. It has enabled me to collaborate with several people over time. It lets you master - and quickly put to practice - Agile Methodologies for software development. There are many ways to do things, this makes it easier to learn. Very easy to customize to the specific workflow of your organization. You can tailor your menus, dashboard and views to quickly access the information you need. Very reliable, never had a problem with it. Constantly improving: making updates, fixing bugs (which I haven't even seen) and adding new features.

I have used it professionally at work, in my own business, and I am so pleased with it, that I constantly suggest it to developers team I meet with.

A software company without a software like this (or not as good as this one), will under-perform, loose competitive edge ... and eventually fail.

Great software but so powerful that it takes getting used to

Feb 23, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly customizible with a solid, flexible API so we can integrate our own reporting and management systems into it.

Cons: Not much. I can't imagine how to make a piece of software this powerful and flexible without having a learning curve. It definitely has a learning curve.

Overall: We have adopted TP not just in development but for all the work we do regardless of the type (e.g. design, media buying, research, etc.). It's fantastic but it takes time for people to get the hang of it. It's a great tool and I haven't seen anything that compares.

Recommendations to other buyers: Setting it up and customizing it for your own company's workflow is the hardest part. We tried a couple different configurations over the years before we settled on one we liked. Think carefully before you configure it. You'll still get it wrong, but hopefully it'll be less wrong.

Fantastic keeps getting better

Jun 23, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Customer Support is world class
2. Continuous product improvement
3. Ability to heavily customize
4. How when you click into an entity they are a familiar landscape. cuts down on the learning curve.
5. Timeline view
6. Public views

Cons: 1. The ability to create custom tabs in entities
2. Timeline views, need to be able to use custom date fields to drive certain start and end dates.
3. Permissions. This needs to be revamped it causes a lot of roadblocks.
4. Timeline views, i know you are anti Gantt charts, but the ability to highlight an entity in a red box and show dependencies to other entities on a timeline view would make it so we can use TargetProcess for project meetings.

Overall: Coming from a hybrid of JIRA and physical whiteboards has been seamless. We have nothing but positive things to say about TargetProcess and their continuously improving product. Now our entire organization can beat to the same drum by actually seeing an internal road map.

Recommendations to other buyers: Keep up the amazing work. I would advice looking at how to make TP more versatile to use at board of director meetings and project meetings.

My Targetprocess

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Nice interface in general, easy to use.
Intuitive way of assigning work for certain releases.

Cons: Filter functionality is good, but a bit "messy" and not very user-friendly.
There is no really good way (that I have found) to highlight milestones and User Stories/Features/Epics in the time plan.

Overall: A bit of a threshold to get over in the start (hence only three stars for "Ease of Use"), but once that threshold is passed it is a really helpful and efficient tool. Very versatile and adaptable, which makes it easy to fit to your own business needs.
The SW has been a lifesaver when it comes to planning our internal and external releases.

I've haven't been in contact with Customer Support, nor do I have any idea of the price for the system - therefore I cannot really answer the last two points...

Excellent software for managing projects big and small

Jul 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - flexibility (e.g. easy creation of custom fields)
- great visualisation possibilities (create very different views of your data)
- active maintenance and useful blog entries to keep you up to date
- good export possibilities of your data
- good online information about how to use Targetprocess

Overall: Targetprocess is a great tool for managing projects from beginning to end. I've used it both for short-term (3 months) projects and for managing ongoing projects. Targetprocess is very actively maintained and the team listens to customer feedback. The software allows for a lot of flexibility and has umptious ways to visualise your workflow and the state of your project. Targetprocess runs also smoothly (I'm using the cloud-hosted version).

Recommendations to other buyers: It's worthwhile taking the time to look at the online information about how to use Targetprocess. Don't be put off by its apparent complexity - it is exactly that which gives you the flexibility to manage all sorts of projects.

A good service, that allows lots of customization (and sometimes it's hard to handle)

Feb 24, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: One place for any information about projects

Cons: Hard work to build the rights views
Inconsistency : differents views of a same item (task /US) doesn't offer the same actions // the same way of actions (IE : assigning a team / a teamiteration)

Overall: We choose TP for it's ability to answer most of our needs in Agile / Scrum / Kanban.
You can can do almost "anything you want"... but sometimes you get lost in "what is the best way to do it".
We needed several weeks (months !) before finding the right views for each situation of our work (conception, plannification / getting things done / reviewing / making the stats /...), and the right procedure to read (or record) the right information

As there are many ways to access/edit an information, some actions are not always available when you think they would.
IE :
- Adding time spent in the past is really hardwork // especially you have to add US/tasks that weren't previously created
- Changing TeamIteration for a task or a US is not available in every view of a task/US in the work hierarchy

But in the end, TP is pretty helpful for us.
Keep on going !
Thanks guys

Recommendations to other buyers: propose "step by step" scenario // improve prebuilt sets of views

Perfect tool for agile development

Oct 19, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: TargetProcess is a really great tool for planning and development! It's very flexible. In our company we have several projects. For some of them we use all the hierarchy "program/project/epic/feature/userstory/task/bug". For other projects we just use "project/userstory/bug" hierarchy. It's really easy to switch from one type to another. Also TP provides really powerful filters for your views and graphical reports. A really nice feature that we implemented with TP - our internal people who do not work with TP directly (or don't have access to TP at all) but want to provide feedback to our SW can just write an e-mail to a specific address with their feedback description. It results in a TP entity "request" with propely assigned people, project, etc. Thus we 100% sure it appears on a proper view. Then the dev team with a click of a button converts it to a userstory/bug and implement. It works perfectly for us!

Pros: Very flexible, customizable, looks nice. They actively introduce new features based on customer feedback. Really easy to track changes history of an entity, create and see relations between items, plan iterations, etc.

Cons: It was a bit hard to switch from TP2 to TP3. TP2 had all views predefined so you have everything from the box but can't create your custom views. In the modern TP you can create any (!) view you want but it takes time to learn how to do it. Thanks for TP support - it works really well.

A useful tool with excellent customer support

Nov 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We collect feedback (Suggestions, problems and desires) from all of our employees in all departments. In the past, many topics have perished due to the mass of feedback. It was also not always clear on what issues should now be working. Now our meetings are very structured due TargetProcess and the staff know what they are supposed to work and work much faster.

Pros: The best thing is that I can develop my own processes in the tool. I can translate the needs and requirements of my clients exactly. Thus, I can build a IT supporting project management adapted to the company. Sometimes I do not get ahead when programming my user-specific requirements. But the customer support is really fantastic. There is a contact person of TargetProcess has contacted me. This person has processed my problems always directly. Either he can solve the problem directly or he has informed the competent developers about it and the challenge was eliminated in the shortest possible time.

Cons: I find it a pity that the tool is not yet available in German. I personally have no problem with it, but many executive employees who do not speak English are working with this tool. This has already cost some nerves among employees. But it is positive that the employees also learn a bit of English.

Target Process is a great bugging tool

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to add or view the Target Process cards we have created - both historic cards and currently active cards

Cons: As a semi-technical person I get a little intimidated about how to use some of the advanced functions, I am still discovering your knowledge base.

Overall: Our company uses Target Process to manage our bug and product improvement process. Target Process is great for companies that have users that are geographically separated but need to work closely together.

Recommendations to other buyers: We use Target Process in our software development for Aviation/Aerospace/Manufacturing industry. One change I would make would be having date stamp on comments or additional actions taken on the Target Process card. Current implementation is a comment or action says "yesterday" or "28 days ago"

TargetProcess keeps us headed in the right direction.

Jun 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The configurable views, the ease of filtering, and the ability to add custom fields and utilize them throughout the product.

Cons: I cannot share a custom view with a single individual user without turning that user into a Team. I want a list view for specific time log entries (support indicated this was coming though).

Overall: We recently moved from version 2.x to the cloud based service. While change always has some challenges, the support was great. With version 3 I can easily find ways to alter the presentation of data so that it is useful for all of the audiences who rely on the data, whether the boss or the developer. I look forward to future releases.

Recommendations to other buyers: I would advise any new user to be sure to plan to stay up-to-date with the latest software.

Product Engineering Manager

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: how configurable it is so that each team can set up things how they want it to be setup and for what works best for their team.

Cons: it is hard for people to understand the product when they first start using it. Also the queries are confusing for people who don't want to take the time to understand how they can use it.

Overall: I manage a team of 7 developers working on multiple projects, as well as manage their work in target process for their sprints.

Recommendations to other buyers: we have been using this product for a few years now, and there are some issues we run into with multiple teams and work/cards not being able to be placed in multiple projects. We also have issues with managers trying to prioritize work for their team who is working on multiple projects.

Target process on large software project

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to build custom boards, views and reports. Customer service is great as well

Cons: Bulk actions are tough, right clicking in text editors for spell check is disabled and sometimes I just want to list all people but apparently I need to make a view for that

Overall: We have been using target process for several years on a rather large software project. We have roughly 30 members all using the software and it has been a delight to use. There are other solutions out there like Jira but TargetProcess has worked great for our needs. What sets TargetProcess apart from other solutions is their support. Anytime I have a question I have someone on live chat that can help me and every time their support has solved my questions.

Excellent set of tools for YOUR Agile process for big teams

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - helps to get predictible outcome from your team
- you can really tune it for yourself, any process
- you can set development process as flexible or strict , as you wish
- lots of useful integrations

Cons: - can be complicated for novice users to start using it ( other side of flexibility )
- UI can be slow at some points
- e-mail notifications hard to set-up, and users can't unsubscribe ( this may have been fixed in recent updates )

Overall: We've been using TP for many years. It brings transparency to our development process and helps our customers to get product they want

Recommendations to other buyers: ask TP team to help with set up and implementation, they do a great job. Integrated Helpdesk may be useful.

Simple and Powerful

Jun 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an intuitive interface that clearly shows the who, what, where and how. It's feature rich without being cumbersome. The team at Targetprocess is responsive to suggestions and are continuously improving existing features and adding nuances that make it more flexible.

Cons: Every once in a while, displaying cards by team or project seems to get jumbled, though I'm sure if I applied the RTFM maxim I'd be able to figure out why.

Overall: We implemented Targetprocess to help our virtual team stay on the same page and optimize workflow. Implementing Kanban has helped improve our communication and reduce roadblocks which has made it possible to meet our customers' needs more effectively.

Amazing software!!!

Oct 17, 2015
5/5
Overall
5 / 5
Customer Support

Comments: I have been using Target Process for almost four years and I experienced all the progress this amazing software has had. Since the release of Target Process v3 the reach and power of the tools when to the stars and beyond!!! I believe that everyone has felt the frustration of using a new tool and not been able to understand how it works or how to make things happens, but I can guarantee you that will never going to happen with Target Process. Their solution is extremely intuitive and attractive, that you know what to do and how it works in just a few seconds, and what is better, is that the more you uses it, the more you know it and that gives you the change to get all juice of it :) simply amazing!! After my previous statement you may think "well, and if I don't know something? what then? I don't what to read a boring FAQ or How-To to solve my problem!!!", No worries my friend! Target Process has one of the best supports staffs and documentation I have ever seen!!!! They are just amazing!!! Even if you are a free user, you have access to all of that, just great!! I almost forgot! You font like something? well, just change it! :) Target Process is highly customizable and you will get the results you want. I just simple love target process and all there features, but what I love the most is there continuous improvements and support staff!

Pros: Highly customization + Amazing support staff

Cons: I dont have anything bad to say about the app, I just love it!

Great software and even better customer service

Feb 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Targetprocess 2 is just like a physical task board and VERY easy to learn. Burn down charts, task board, task assignments and time entry are clean and easy.

Cons: Targetprocess 3 presented a huge adoption drop for our more non-technical resources

Overall: We implemented Targteprocess 5 years ago to make the transition from physical sticky notes and boards and provide real time visibility to management.

Targetprocess 2 was VERY easily adopted and was a great tool for our team in probably the largest project we had faced to date.

The customer service is the best of any service organization I have dealt with.

There has been less adoption with Targetprocess 3, especially for non-Technical project team members.

Exclusive workflow, with flexible process.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The process of destiny allows having certain organization of style in our beginning and the entities can have many relations. You can have a project that contains epic songs composed of stories separated by tasks, it's great. allows you to easily add images in the online editor.
It has visibility for tasks. Easily visualizing which task is assigned to each person. Easily customizable to configure the WIP and the rules around it. It has contributed greatly to increasing our daily productivity and the level of transparency has increased.

Cons: One of my complaints could be, the dragging of tasks through the plates, since it still presents me with certain errors. This should be fixed as soon as possible, because it is delayed even in the best machines and regardless of the configuration we previously made.

Overall: Mostly we use it to manage a team of few developers. It is excellent to keep track of everything related to the process and to allow product managers to have an idea of the work constantly.

Overall, a very handy piece of software.

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the prioritization features, although I don't understand/wish it was available in more areas. The reporting is great, and the Feature/User Story/Task set-up is very handy.

Cons: Custom reporting is VERY difficult to understand.

Overall: We have used both Scrum and Kanban and Targetprocess has been able to support both. There is a TON of functionality, some of it more useful than others. I'd like to see some other functionality included. The 'voting' system for new functionality is very agile, but I'm not sure it's super effective. The reporting options are very handy and people/team management is great too.

Recommendations to other buyers: Overall it's better than most other software I've tried to use to manage our Agile team.

Brilliant Tools

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Flexibility, ease of use, graphical nature, speed of response

Cons: Left navigation needs multiple levels, no undo,templates for a given team would be great

Overall: I have tried Mingle, Jira, Version One, Trello and a whole host of other PM tools and I constantly come back to TP.
It's a portfolio, story mapping, delivery and QA test tool all in one but is so much more. You can use it for software development, ticket management as well as on any project that has clear visible workflows that can be visualized. It's strengths are its flexibility and ease of use and the fact that it is constantly being improved based on real customer feedback.
The customer support and knowledge of the product is second to none.

Target Process is a great product with a lot of cool features

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the ability to search for different versions of documents, when I need to find specific details, I don¿t have to track them down through different versions of the same document or spreadsheet; everything is accessible right from one place. Having everyone work from the same tool has made cooperation between departments much easier. Now we use this service to the full extent of development, customer support, marketing, our design team, and content management.

Cons: I would really love it if it was easier to split stories that we could not complete all the tasks in one sprint. Right now I find myself manually creating duplicate stories and moving the tasks to the duplicate stories in the next sprint.

Good tool for project management and communication between Teams

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We used Target Process to communicate bug reports between the Customer Service Team and the Development Team. It was a good tool as we were able to clearly write all the attributes and keep track of the progress of the bug report, it really helped with communication once it was properly set.

Cons: The only bad thing about it is that as it is such an open platform and you can set it up as you want, you really have to spend a lot of time at the beginning making sure that the whole organization adopts it the same way. Otherwise it will be just a mess.

In one word I ust wanna say its Fabulous!!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease to use
customization of board/ views
Single sign in functionality
Email notification for better follow up

Cons: Need more information regarding filtering queries

Overall: What a fabalous application, it makes my day to day testing activities easier and smarter way. I love the email notification feature which helps me to follow up the tasks/bugs without verifying indivually. When compared to other management tools like Jira and Quality centre I see ease of use in Target process and definetely Iwould recommend to my friends and colleuages.
I want to thank all the members of target process for making our lives easier. Love You all

Really great tool for Scrum Projects and customer support +++

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Powerfull, the backlog management, easy to customize.

Cons: Rights system (to simple), not possible to easily retreive something deleted.

Overall: We work with Target Process for almost 1.5 year and are very satisfied.
We mainly work on a big project with two Scrum team of 8~9 people in each.
The Product Owner can manage their backlog, the developers follow their work and the ScrumMaster play with reporting, burdown, etc.
The tool is fast, once understanding, it is very easy to use (there is a lot of "shortcut").
Some functionnality are missing but the project is updated quite ofen.
I really encourage you to have a look on it but not a too simple "test", the tool need some days to be well understanded.
There is plenty of documentation and the customer service is ver very reactive.

Recommendations to other buyers: The documentation is good so don't esitate to seach into it.

Very good tool, fast support, but no timely improvements

Feb 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Good:
Apart from couple of outages every now and then, great tool with very handy set of functionalities. Continuously being updated, good release notes and fast support.

Bad:
The reported bugs on the other hand take ages to be address and fixed (haven't seen any outcome so far), mobile app not very useful nor bug free and the custom process setup for a project is very unintuitive.

Ugly:
The newly (couple of months back) project/team selector is a bad idea - liked the previous one way better (possibility to use same views with different project/teams and bookmark it). The inability to select multiple items (to edit) in the list view bothers me as well.

Great mobile app

Feb 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great flexable app that can be customized to your organizational needs.

Cons: Sometimes it can be slow to respond and when things get upgraded other features sometimes stop working the way I expect.

Overall: I have really enjoyed using TargetProcess. The web app works great and I rarely have any issues with it. I love the mobile app and the ability to get alerts on it. The mobile app is great for looking at the status of things while away from my desk and in a meeting. I can also easily enter a story or task in to fill more details out later as soon as I get the idea.

Recommendations to other buyers: Take a deep dive to discover all the features.

Smarter then me

Jun 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It supports a simple kanban with reports for free
It can however also scale to full teams, projects and scrum based sprints in a blink of an eye

Cons: Cost for team implementation are prohibitive if this is not your core product like it is for software development companies. Service companies like me could use it as an upgraded version of their task list/project lists but then the cost per user is prohibitive.

Overall: After evaluating multiple kanban type products and finding them either lacking, expensive or simply frustrating I found Targetprocess to be a breath of fresh air. It starts easy but you can get very detailed. And I'm not the typical user as I don't develop software but run a transportation company based on Lean/Agile process methodologies.

Recommendations to other buyers: Promote yourself more. Nobody seems to know how good you are. Also: make personal kanban and process management for non-software companies easy by creating landing pages and tutorials for them.

Function rich business critical software

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a safe place for all my requirements, stored in a useful structured way. It helps me manage all my development activities and has a ton of functionality, after 2 years we are still not able to take advantage of all the functionality.

Cons: Can you say that it has too much functionality? I don't think so, so I leave this field empty.

Overall: TargetProcess has a steep learning curve, you have to dive decisively into the product and invest in both learning and practicing; not because the UI is difficult, but because it has a ton of functionality and you need to be somewhat familiar with SW development lingo, e.g. SCRUM and Kanban.

Recommendations to other buyers: Having a dedicated SCRUM master that have the time to explore the tool and introduce new functions to the team.

Convergence at last - concentrating on the work

Jun 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple ways to approach any task makes the tool easier to fit into developers' working lives. Great extensibility via API and available plugins.

Cons: Geographic availability of the hosted solution runs into speed-of-light issues. Could be faster from e.g. China. Getting some management reports is less than obvious, but support will quickly set you on the right path.

Overall: TargetProcess gives us a place to point any project & work management task and be confident that the tool will support any workflow our team can throw at it.

Track, consult and reuse work from one project to another. You will be very productive

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The concept behind: Views. Depent with the team that I´m working, I use a different view that help me focus in the things that matter in that moment. Other great thing is that I can track, consult and reuse work from one project to another.

Cons: Because the QA team is a provider, their have his own software to report bugs. I don´t know how integrate both softwares.

Overall: I´m the product owner but our company don´t have any product that I can use to track and do my work. We have software to manage the code, that kind of product is not for my work. In a project are involve several kind of providers and teams, one for QA, other for develop, other for configurations between envairoments, etc. With Targetprocess I can centralize, simplify and report all my work. If I don´t have this software, probably I will be do only the 10% of the work that I´m doing right now with Targetprocess.

Recommendations to other buyers: If you work in a Company that works with different providers, probably each one have a different software. Be sure that all the people involve interact in right way with you and Targetprocess, therefore there is learning curve, but there is a payback in time and productivity.

The right tool for everybody!

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the MOST?? The whole platform is a valid answer? :) probably their highly customization views is what I love the most.

Cons: Some defaults set by the administrators cannot be override, like landing page.

Overall: I've been using this tool for almost 4 years, the customization levels are extraordinary so you can always get what you want! another amazing element of target process is their support team, one of the best out there.

Recommendations to other buyers: Sometimes the refresh time is slow, nothing that one click cannot solve but I guess you need so improvement on that.

A visually empowering project management tool.

Jul 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The special feature where you can try upvoting for a certain feature, in order to get it implemented in your application. The support and customer service are highly responsive. You would find videos and tutorials to demonstrate the use of the application. It is a very affordable project management system. You would find application getting upgraded in the sense of features. The tickets system helps you stay updated with the tasks. You can customize the application based on your requirements. The graphical user interface is, in fact, easy to use, and they provide Gantt charts, timesheets, and third-party integrations.

Cons: The application is too flexible, this might create confusion for some users. The entities present in the application are quite difficult to grasp and understand. It takes time to get the application started up while you use a web browser through the desktop devices.

Great tool to elevate the way you work

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can develop customized processes myself and do not need a developer. The user interface is modern and easy to navigate. The "entity" model makes customization and linking easy. Customer Support is really good - from the initial contact over chat to updates while development is happening to delivering the resolution. A vendor that gives you a timeline to fix something and then delivers without me having to be the QA department. Awesome support videos and how-to articles on their help pages.

Cons: Sometimes it may be too flexible. I would like to be able to change the order on the custom fields.

Overall: We implemented new work group processes using TP. It is easy to quickly get started, flexible enough to change as you go, and intuitive enough for users to quickly navigate the interface.

Amazing tool, that needs simplification to reduce the learning curve

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Great set of functionality

Cons: Learning Curve

Overall: When i started working in UXPin as a Project Manager, i saw that the tool we were using for task management was Asana. i had never ever had experience with that tool before. After using it for few days, it became obvious to me that the tool needed to be changed, because it lacked essential functionality for running and tracking a great development process.

After analysing quite a few tools on the market (Wrike, Teamwork, Assembla etc.) my choice landed on Targetprocess, and i have convinced the company to switch.

For me as a PM, the tool had everything that i wished for and the learning curve for me was not soo steep, but for devs and other departments of the company it took quite some time to get familiar and understand the benefits.

Therefore, my advise would be to simplify the UI/UX to decrease learning curve, which, i assume, would drive more revenue.

Recommendations to other buyers: Simplify and reduce learning curve

Best tool with most common features

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use

Cons: A feature that enables to integrate test cases and automation scripts

Overall: I have been using this since the past 3 years. It's very useful for small and medium range use. Very effective in ticket management and less confusing. We can have unlimited options for personal customization. We can easily export and import test cases. Best suited for agile and scrum methodologies. Have diverse options like editing tickets, comments, adding images in comments, uploading huge attachments, tagging other people in the team etc.

Target Process is good project management tool to track all the activities.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy to use.
- Can track the all the activities of the user.
- Can track the times.
- Can put separate times for each and every assignee.
- Can run the customize reports.
- There is a good end to end flow.

Cons: - Price is very high of small company.
-If one test case has lots of steps, it is hard to read the steps in test run.

Overall: This is very easy tool to track day today activities. I used this software in my previous project.(Oracle-Micros)

Target Process: A Continuous Process to Improve Process

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer experience is top-notch, and they will work with you to make the software work for your company.

Cons: The search function is a dumpster fire.

Overall: Overall, I love Target Process. We made the switch from Youtrack about 6 months ago. I wasn't a fan of the restrictions TP has when it comes to filtering and making queries for lists. I also didn't understand how the search function could not seem to pull up a correct result, even if one typed in the EXACT title of the entity. But even with those ailments, The amount of depth and structure TP provides was far superior to Youtrack, and ultimately works better for our development team. I'd also like to applaud how reliable the customer support is. I rarely have to wait more than a minute to have someone to chat with. On top of that, the continuous growth of the program is reassuring. Thank you guys for being great!

Recommendations to other buyers: I think it's great! Just the search bar.

Just a Review

Jun 27, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is easy to set up a clear and understandable hierarhy
There is a possibility to attach images right into tickets - it is really useful
Several persons can be assigned to a ticket at the same time

Cons: Sometimes it is too difficult to look through the history - for each record, the whole 'Before' and 'After' texts are repeated
Setting up filters while creating views and boards can be really difficult for understanding

Overall: As a BA, i use TP every day: creating epics, features and user stories, updating tickets and tracing the changes, running the reports, setting up the boards and the views - i do it all the time

Recommendations to other buyers: There are too many notification sometimes. For example, in case a user is assigned to a ticket as the owner, if anyone comments on that ticket and mentions the owner in that comment - the owner will get two notifications.

Great tool for agile projects

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The possibility to create your own views and boards

Cons: The performance could be better

Overall: We have invented target process in 2009 and can't live without it any more. It has structured all of our work. In my company there are approximately 40 users who permanently work with it. It's not only used for Software development, but also for project management in our service team.

The possibility to create your own Reports are really great. Performance could be better, but it saves much time compared to the days before we used tp.

Great board, but crappy reporting

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of the boards once they are setup.

Cons: Difficult to setup boards. The reporting is not great. Limitations to what I can add logic wise.

Overall: I really like using the boards, but they can be difficult to setup. Also some of the business logic setup around the boards doesn't jive with what we want to do sometimes. The worst part for me is forecasting and reporting. It takes a lot of data for the burn down to be accurate. Which is frustrating.

Recommendations to other buyers: The burn down. Please make it more responsive and robust.

Badly made, slow and tedious to use, didn't look bad though

Jun 23, 2016
2/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The design is good and the filer language is powerful. If you want a particular view of things you can probably build it. API is flexible

Cons: Slow, buggy, bad technical design means entity ids change, time is not tracked across sprints so have to work around, poor url structure

Overall: To use it effectively you essentially have to build your own tracker on top of it. Next to unless out of the box.

Recommendations to other buyers: Not something I would choose but I've managed to work around most faults

Accessible from anywhere and easy to use

Feb 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease to use, search

Cons: Unable to update attachments. to update I have to download the file, save it and upload it. It is lot of work for a small edit.

Overall: We switched from physical board to TP. Our team loves it because it can be accessed from anywhere and status can be seen in real time. Members can communicate back and forth by emails and files, screenshots can be part of the card.

Recommendations to other buyers: Some people are reluctant to make a switch from the physical board. Give it a try to Target Process.

Valuable and flexible tool that gives me project to task levels of perspective

Nov 13, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adding any views that you can set to get the right view or dashboard of task, sprint, release, story, epic etc.

Cons: If you don't set up good base views then you can hide some of your data.

Overall: Have enjoyed using tp over the last 3 years. It has been good on some different scales of projects depending if I was look at many projects for one company or accross teams in many.
I found it much more flexible to use than jira which has agile Kanban and scrum tacked on. This is lets you make as many different views of same base stories. Not just saved filters on the same layouts.
This can lead to you adding too many screens if not thinking but this can be hidden or deleted without loosing your data.
The company team also keep up a good pace of development and have seen many features and updates come through.

Recommendations to other buyers: It's free for few people so why not try it. It offers more than trello and more flexible than jira

Flexibility is amazing

Feb 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexibility

Cons: some of the UI can be inconsistant

Overall: I have brought TargetProcess into 3 companies and have used it for anything from Project management, risk management, service desk, Request for change, Agile software development, Data warehouse projects and I'm inventing more and more ways to gain benefits from using it.

The team at target process have helped me along the way with excellent customer service.

I can highly recommend working with them.

Recommendations to other buyers: with imagination it can fit so many needs

Targetprocess is a best cloud base modular application

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is very good software for cloud based project management.it's visualized software to enhance productivity .it help in promote service desk.Best project management service software.it's flexible software for project and cost efficient application. it has great interface so that user friendly.

Cons: it is suitable for indivisual ,it's not support in multiple based project tracking.i expect more feature to this software.

Overall: it provide support from multiple location to manage project on visual based platform. great software for service desk for fast way.

Great tool, if you know how to use it

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility and extensibility

Cons: Complexity and difficulty to learn

Overall: I've heard TP described as "android vs apple" - there is a lot of configuration involved to get the best views and details for what you want, but frankly that is what I love most! The learning curve has taken some time to climb, but now that I am pretty comfortable with the tool I have no issues finding what I need. I think more integrated training materials could be helpful, but also there should be a level of understanding by your customers that there is complexity in the setup of the tool. Maybe more pre-built views or easier exporting of View setup could also help a lot

Recommendations to other buyers: I already shared the details before - but I think more integrated training materials for building Views and Reports would be tremendous. Also more pre-built Views and Reports would be helpful for reverse engineering and learning.

Flexible and powerful system once you understand how to use it

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The flexibility and that reports and views are only templates and can always be adjusted to suit each user

Cons: Because its flexibilty it also makes it hard to understand what is best practise.

Overall: We choose the Targetprocess since it offers most things we require. We are using it both for monitoring our maintenance and for projects. We also like the different views with both lists and kanban/scrum boards. The timeline view is also good to use when planning the work for each user.

Recommendations to other buyers: The online guide covers a lot, but it's a lot of jumping between different links. It's hard to get the full picture about a certain subject.

Links of a chain

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is clear and and easy to use for all levels of experience.

Cons: It is sometimes slow to update card movements, especially if you update the card in the card and not by moving the chess piece style board

Overall: This is used daily to manage iterations and sprints. The flexibility between boards and linking them to different boards is great to include all staff with little experience. We use Business requirements on one board then make a user story on the sprint board. You can follow your work all the way through from the business requirement to test runs and then production of the work.

Recommendations to other buyers: I would like to see more reporting available.

Comprehensive Project Management product

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's comprehensive

Cons: It can be a little hard to understand at first and takes effort to split the features, stories, and tasks at first, which takes practice

Overall: I have been using Targetprocess for more than 3 years now and can't imagine using any other tool to manage projects. I have not come across a more complete product to manage sprints, features and bugs. It does so many things and does them well. I highly recommend it.

Really nice product, easy to use and adapt to our needs

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of ticket types. Customizable

Cons: I can't think of anything at this time.

Overall: I've been using Target Process for the better part of four years now and find that it is an easy product to use and that it can be easily configured (though I haven't had a hand in that part) to meet some of our specific needs. It provides a wide range of issue types (BUG, ISSUE, TASK, USER STORY, etc) that should be able to meet any corporation's ticketing needs.

Super customizable and intuitive but can break unexpectedly in odd ways

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We love using Target Process, most of the time. We have our workflow customized exactly to our needs and can provide specific views for developers so everyone knows what to work on and when. The filters are super powerful, and much more intuitive than in the past. The drag & drop functionality allows us to make large scale changes quickly without a headache.

At the same time, there's a few services that break on a semi-regular basis, most prominently 'auto-update' (i.e. the comet protocol used to update the contents of the screen without needing to refresh the page) and full text search (i.e. elasticsearch based token method of searching all entities which, when disabled, prevents any kind of searching other than by-entity-number). These two can bring our productivity to a screeching halt (imagine a developer working. Sometimes we can reindex the search and get going again within an hour or so, but often we can't even access the plugin to do this (nor, frankly, should we have to).

There have been discussions about moving to Jira (which is basically the only viable competitor at this point) because of its flexibility with integrations. However, the actual product isn't easy to work with so it's been a sticking point. But, it's not out of the question.

Final note... customer support is helpful but is staffed according to European time zones. So, right when you need them the most in the US, there's one dude trying to help you and he has no path of escalation to engineers. They'll fix your problem quickly overnight, though.

Great visual app for project management

Nov 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Target Process (TP) for more than a year now and before that I've used a bunch of other tools (Trello, Jira, Basecamp) and I can say with confidence that TP blows them all out of the water. It's more visual, comprehensive, configurable, easier to navigate, responsive and welcoming than any other software by far. I've written about that before here https://goo.gl/X0MdQW One thing that I would like to add with the benefit of the time is that TP does not stop - we regularly see new updates, bug fixes and useful features added to the mix, while less successful features get removed. Plus, their support reaches out to customers proactively and tries to understand what makes the application useful for your specific case. So all around a great choice for project management.

Pros: - very visual - easy to configure to a variety of processes - comes with pre-defined library of dashboard templates - has great documentation - is well maintained and supported

Cons: - takes a while to load on the first use - requires initial training session to understand all concepts

TargetProcess needs a high learning curve, but it worths every cent.

Feb 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility, user interface.

Cons: reporting and some lack on workflow funcionalities.

Overall: We use TP in the organisation that I work across 300+ people, 20+ teams, 5 different countries, 90+ projects.
It gives you flexibility enough to customise acording to your organisation needs. My best tip is to learn very well the tool, before you start using. Make sureyou're using it on the right way, and you jounery will be smooth and easy.

I use TargetProcess for more than 2 years, we could configure the tool exactly has we need,

Jul 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is SAAS so no need to host it.
It's very flexible to fit to the use you want as a project manager/product owner/....
Every user can tune is own screens to fit his work preferences

Cons: The only wrong point I found for TargetProcess is its price.
For small companies it can be very expensive to pay 1 licence for each.

Great product

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In the event that you can't use a whiteboard and sticky notes to track development, Targetprocess is the next best thing. It's intuitive and adaptable, and replicates sticky notes pretty well.

Cons: Slightly pricey

Overall: Great product, it's just a bit expensive. We really enjoy the flexibility of having cards that function like sticky notes; it's helped our remote team visualize their work.

Flexible, affordable and powerful

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like its look, the possibility we have to attach screen shots and other documents and the possibility to add customized fields to put any information we like

Cons: Although it has a professional and flexible way to customize the processes, there are other tools that don't restrict users in terms of designing sub processes (mini-processes inside a bigger process step).

Overall: From the beginning this is an easy to use tool. We tested 5 Kanban tools to decide which to implement in my company and by far this is the one that combines flexibility, power and reliability. We mainly work with virtual teams all over the country including our clients, and this is a very useful tool to communicate each other and to report progress.

Recommendations to other buyers: We have a small company and the free license has been enough for more than one year, so far we haven't paid for anything! We are certain that we want to keep this tool working in our company so we will be glad to move from the free to the paid plan when the time comes.

Enhance the Testing Aspect

Feb 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Project Process is very easy

Cons: Need more on the testing aspect more importantly test case creation to test case execution

Overall: I am a Test Manager and the bug process is very easy but the test case function needs a complete overall we currently use TFS for Test Case completion and then open bugs through TP. I have read there are plugins but from what I remember it's through a 3rd party and at a price.

Overall - Great and Impressive software

Mar 01, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility

Cons: Learning curve

Overall: We went through a dozen of different software packages to find a solution that would match our business process.
It has been already a year since we started using Target Process and the more we learn the more impressive.
Initially, it may be not very intuitive, but after some practice and after reading *excellent* how-to articles you can appreciate the flexibility and power.
So the learning curve may be a bit harder than other software packages, but you will get what you need.
From the cost perspective - the only thing I would suggest is to have a separate price for Active users and the rest of the users (kind of read-only / observer user, but with the capability to have work assigned to him).

Recommendations to other buyers: Improve Reporting engine or expose data to established reporting engines (like Power BI)

Smart UX, fantastic customizability

May 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our process has changed a lot over the past 3 years as a startup. Targetprocess has handled literally everything we've thrown at it. I hear other talking about how they wanted to do a unique process in one part of their workflow, but couldn't because of the limitations of their system. That is not the world I live in. Targetprocess is built for customizability. Asana is great for task collaboration, but it falls short on visualization, particularly with Kanban and Scrum boards. Targetprocess is built for this very purpose. If you're looking for a project/portfolio management software, particularly if you run Kanban or any flavor of Agile, you owe it to yourself to spend some time in this product. Not long ago, we looked around again at other options for cheaper. Nothing solved the problems with the same flexibility, customizability and UX as Targetprocess.

Pros: We have 4 cross-functional teams working with 4 separate processes. That has been a cinch to handle with Targetprocess. Everything from complex reporting and data insights to very custom workflows and notifications have been possible with their tools. You can even add your own mashups to extend the functionality.

Cons: We used Asana previously and task creation was almost as fast as typing a list of to-dos. Targetprocess is a bit slower than that for creating multiple tasks/stories, since they reside as cards instead of just list items. With so much customizability/flexibility, it can take some time to understand what the software can *really* do.

Agile Easy

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplicity and lot of features. It's perfect for tracking stories.

Cons: Learning curve is bit long if we want to go in deep but that's expected from these kind of products.
Wish there are different states for stories like Test Env Pass, UAT pass, production etc.

Overall: I have been using TargetProcess for about 18 months and the product is great. All the epics, stories and bug tracking is nice. Its convenient but requires some amount of learning curve to get into it.

Recommendations to other buyers: I wish there could be more states to the stories/bugs. Maybe user defined states.

Targetprocess is a nice tool for development project management

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the best the option for each individual to set up their own views, what they like and what fits them most from their perspective. I have worked with Targetprocess as both developer and manager and it fits both roles really nice.

Cons: Properly setting up the boards is not a task that I look forward to doing. Without properly set-up views you will not easily find the information you need. Fortunately, you do this once for each view you need.

Overall: I like the best the option for each individual to set up their own views, what they like and what fits them most from their perspective. I have worked with Target process as both developer and manager and it fits both roles really nice.

Agility and Flexibility in a complete tool.

Feb 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fully Agile
Flexible
UX/UI
Mobile App
Good reporting
Real Time
Help Desk
API

Cons: Not cheap

Overall: They say with flexibility comes complexity, but Target Process is very Flexible and at the same time manages to make this UX platform, one of the easiest agile project management product we've every used. We've been using it for 2 years now and we couldn't do without it.

Capterra-loader

This is the best project management software

Jun 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy to use.
- Can map all the tasks and features.
- Can track the day today work with time spend and the remain.

Cons: - This tool is more expensive.
- Some time downtimes occurs without prior inform.
- Is any task deleted by mistakenly cannot be recover.

Overall: Best project management and test management tool.

Functional bug tracking and spring management

Jul 11, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Reasonably easy to add new bugs and user stories to track. Can track things against multiple releases and iterations.

Cons: The search functionality needs work. Hard to find previously entered bugs and stories. Some of the views in the product could use work.

Overall: Good bug tracking and able to coordinate work for our team.

a great tool to manage and track progress of user stories and bugs

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: managing user stories and bugs, creating iteration plan and assigning user. tracking progress using burn down chart and all together it is great.

Cons: sometimes when an already assigned story drag and drop to another user, both get assigned to this. manually need to remove the old assigned person.

The best project management software for software development teams, period

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Boards, commenting, reporting, and dashboards

Cons: Speed could be better, and a few superfluous UX elements could be cleaned up to make things easier to find and manage (like users)

Overall: Our company switched to TargetProcess from Jira and we have never once looked back. Immediately, the advantages of TP over Jira were apparent. Boards and commenting alone were killer features for us, as was the ability to easily see updates on followed issues. I would highly recommend TP to any company looking for software to manage their development.

Recommendations to other buyers: The learning curve might be high depending on where you're coming from, but stick with it and you will find that TP is an immensely powerful tool that gives you tremendous insights into your development process.

Great tool to have your work done!

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and intuitive
give you info by glance

Overall: Use this tool for both: work and out-of-work projects.
On work we use it to manage our software development, infrastructure and other IT (compliance) projects.
OOW: all my personal projects at home.

Really great tool for people who gets more info by visuals or who should provide info to stakeholders and execs (all PMs).

Vee's Target Process Review

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Your able to view Stories, tasks and bugs all in one simple view

Cons: Sometimes we will see that there is a slowdown, lost connection or timeout issues

Overall: I have been doing Quality Assurance testing in the IT industry for 18 years and have used a lot of different types of software

Recommendations to other buyers: Very valuable tool if you looking to simply your Agile Scrum practices

Love the view(s)

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The views, obviously :) But generally how easy it is to find what I am looking for. We implemented a few simple naming conventions and the result is effortless feature/user story/task management.

Cons: I would really like it if there was an integration / option of a time tracker (like toggl, for example). But no cons from me.

Overall: I manage the development and support for several clients and the views that I can create just make is so easy to see everything in once place. I can honestly say that I can do my work better and more effectively as a result of this tool. It has also brought to light a few short comings in our internal processes, that we can now easily manage. Thank you so much!

We use this product in all of our project planning and time tracking.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The SaaS implementation works very well, setting up views for projects is a major plus and makes it easy to navigate

Cons: I really cannot think of any cons, the on prem version ran very slow, but after searching to the SaaS implementation that is not an issue

Overall: Easier tracking if projects

easy to use, Managing project is easy.Lots of customize dashboard to track project status.

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All organization member integrate their work with this tool.We can track task status.There are lots of different type of dashboard.You can also customize it as per your requirement.Tracking task, issue and omission of issue is very easy by superb graphics reports which will help us to improve our capacity and quality of development.It is good option to managing project and tracking task and issue.

Cons: You should add more effort to learning its functionality because its not is very simple. but its not an big issue because its one time effort for this good software.