---
title: "IBM Targetprocess Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about IBM Targetprocess Software - reviews, pricing plans, popular comparisons to other Project Portfolio Management products and more."
source_url: "https://www.capterra.com/p/147228/Targetprocess/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 IBM Targetprocess Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

IBM Targetprocess

## What is IBM Targetprocess?

Targetprocess is an Enterprise Agile PPM tool best for medium to large-size companies. Perfectly reflects the Agile methodology, supports agility for the enterprise using SAFe or other frameworks. Enables flexible and robust portfolio management. Offers flexibility and visualization functionality which leads to unique transparency across projects and programs, smarter decisions, improved departmental collaboration. Recognized in Gartner's Magic Quadrant for Agile Enterprise Planning Tools.

## What is IBM Targetprocess used for?

[Resource Management](https://www.capterra.com/resource-management-software/)[Product Management](https://www.capterra.com/product-management-software/)[Project Planning](https://www.capterra.com/project-planning-software/)

Top alternative

Featured

Overall rating

Based on 544 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Pros & cons

Comprehensive agile project management

Highly adaptable configuration options

Occasional slow performance issues

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IBM Targetprocess?[Manage this product listing](https://www.g2.com/products/ibm-targetprocess/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IBM Targetprocess

4.5 (544)

VS.

[4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (535)

Ease Of Use

4.5 (14,547)

Value For Money

4.3 (432)

Value For Money

4.3 (9,938)

Customer Service

4.6 (478)

Customer Service

4.4 (9,694)

## IBM Targetprocess alternatives

Highest Rated

[4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,247)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,504)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[Wrike](https://www.capterra.com/p/76113/Wrike/)

[4.4 (3,044)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/76113/Wrike/)

## FAQs about IBM Targetprocess

Overview

### What problems does IBM Targetprocess solve?

IBM Targetprocess solves scattered project data, unclear task ownership, and limited visibility across parallel initiatives by centralizing backlogs, bugs, releases, dependencies, and progress in customizable visual views. Product owners, developers, project managers, Scrum teams, and distributed cross-functional departments use it to prioritize work, coordinate handoffs, and create reports without manual status updates.

Answer based on 336 reviews

Overview

### Which roles and teams benefit most from IBM Targetprocess?

IBM Targetprocess is most used by project and product managers, product owners, and Scrum Masters for planning backlogs, tracking sprints, and coordinating delivery. Software engineers and developers manage development work and dependencies, while CTOs, CEOs, directors, and operations leaders monitor portfolio progress, capacity, and strategic priorities.

Answer based on 447 reviews

Overview

### What company size and industries is IBM Targetprocess built for?

IBM Targetprocess is designed for medium-sized companies and large enterprises, while 62% of reviewers are small businesses and IT services leads industries at 27%. It supports IT and non-IT project management, including financial and oil and gas work; Computer Software represents 23% of reviewers and Internet represents 6%.

Answer based on 544 reviews

Features and Usability

### What are the key features of IBM Targetprocess?

IBM Targetprocess includes core project management features such as backlog management, task tracking, Kanban boards, and Scrum support. Its differentiating capabilities include customizable views and workflows, portfolio management, reporting dashboards, and an API for integrations. Teams use these features to coordinate work across projects, track progress, and visualize priorities.

Answer based on 125 reviews

Integrations

### Which third-party tools and platforms does IBM Targetprocess integrate with?

IBM Targetprocess integrates with 10 third-party tools, including Azure DevOps Server, GitHub, GitLab, Jira, Jenkins, ServiceNow, Tableau, and Zapier. Its catalog also covers development, testing, analytics, identity, and service-management connections, supporting teams that track work across engineering and business systems.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on IBM Targetprocess?

IBM Targetprocess offers in-person and live online training, webinars, documentation, and videos. Reviewers report that team members can learn basic boards and daily work relatively quickly, while administrators, project managers, and users configuring custom views or workflows need more time. Initial training and practice help teams manage the platform’s broad feature set.

Answer based on 64 reviews

Getting Started and Support

### What customer support options does IBM Targetprocess offer, and how do users rate the experience?

IBM Targetprocess offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and effective at resolving questions, with live chat receiving favorable feedback. Some users report time-zone delays, limited escalation options, and a need for clearer documentation and training materials.

Answer based on 76 reviews

Features and Usability

### How well does IBM Targetprocess support team collaboration?

IBM Targetprocess gives cross-functional and distributed teams a shared workspace for assignments, status updates, priorities, and tailored views. Teams use boards and real-time project visibility to coordinate work across departments. Its extensive configuration can require planning and training, especially when workflows, filters, and dashboards become more complex.

Answer based on 125 reviews

Features and Usability

### How well does IBM Targetprocess handle project management?

IBM Targetprocess supports flexible project management across agile, waterfall, and mixed workflows. Teams organize work at multiple levels, manage dependencies, filter cross-project data, and create visual reports. Small business and enterprise project teams value adaptable boards, but initial setup, navigation, and advanced customization can take time to learn.

Answer based on 105 reviews

## Pros and Cons

Comprehensive agile project management

100% positive reviews out of 53

Most reviewers describe agile methodologies support as highly adaptable, covering various frameworks and customizable workflows.

Occasional slow performance issues

60% negative reviews out of 35

Some reviewers find performance and speed inconsistent, with slow loading times and occasional interface lag during use.

Highly adaptable configuration options

97% positive reviews out of 34

Most users report flexibility allows extensive customization, making it easy to tailor processes to unique business needs.

Integrated kanban and scrum boards

100% positive reviews out of 27

Most reviewers indicate kanban and scrum features streamline task tracking, prioritization, and workflow customization for teams.

## Features

AI summary

Based on 1,171 Project Portfolio Management reviews

Capterra data shows that buyers of Project Portfolio Management software rank the following features as their top priorities:

-   **Progress Tracking** (**76%** of reviewers rated this feature as critical)
-   **API** (**89%**)
-   **Workflow Management** (**80%**)

IBM Targetprocess supports all three of the features reviewers value most: **Progress Tracking**, **API**, and **Workflow Management**. Together, these capabilities help businesses monitor initiative status in real time, connect the platform with other systems, and manage work through defined processes, allowing teams to stay aligned, improve visibility, and keep portfolio execution on track.

Progress Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Workflow Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Collaboration Tools

4.1 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Task Management

4.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Project Planning/Scheduling

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Reporting/Project Tracking

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

IBM Targetprocess 75 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- API: Application programming interface that allows for integration with other systems/databases
- Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Bug Tracking: Monitor and track bugs and issues in the system.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For IT Project Management: Supports project management for IT professionals & teams
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Goal Management: Allows employees to set and manage work or career related goals
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile App: Access the system via a mobile application
- Multiple Projects: Ability to handle several projects simultaneously
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Percent-Complete Tracking: Level of completion within a task
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Templates: Pre-designed project plans that can be customized
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Request Management: Evaluating and prioritizing change requests that are received while working on the project
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Timeline Management: Manage a detailed schedule of a product plan
- Timesheet Management: Track the amount of time spent on a job or task
- To-Do List: A digital list of items that need to be completed
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- Visualization: Graphical representation of data or processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

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Features

4.4 (457)

4.4

Based on 457 reviews

## Pricing

Value for money

4.3 (432)

### Starting price

Free trial available

Value for money

4.3 (432)

4.3

Based on 432 reviews

## Integrations

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Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

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Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (478)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (478)

4.6

Based on 478 reviews

## User reviews

Overall rating

4.5

Based on 544 reviews

Filter by rating

5(316)

4(200)

3(26)

2(1)

1(1)

Mentioned topic

Sorted by most recent

GK

Gary K.

security manager

Information Technology and Services

### "TPOD is great for the money when you want to get rid of all the sticky notes and strings"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 9, 2024

Pros

The system is very easy to use and is quite intuitive. Many of our users can easily adopt its methodologies and workflows.

Cons

Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. There are only 1 or 2 tools and both are terrible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

ESMAEIL H.

Enginner

Computer & Network Security

### "Esmaeil Habboush"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 4, 2024

Pros

It is a light and simple application for daily use, as it contains a powerful automation process and the elimination of additional components

Cons

If you compare it with some other applications, it will miss several features such as commenting tools and change notifications

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Leandro A.

diretor

Marketing and Advertising

### "Analise do Targetprocess"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 13, 2023

Uma excelente ferramenta de gestão que auxilia o gestor na tomada de decisão

Pros

Sua visibilidade que transformar em agilidade das informações deixando o gestor confortável para a tomada de decisão perante a equipe!

Cons

O custo beneficio para projetos que não possui um investimento financeiro tão alto!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jhenifer M.

CEO

Marketing and Advertising

### "Aumentando a Eficiência e a Gestão de Projetos"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 12, 2023

Minha experiência geral com o Targetprocess tem sido positiva. A abordagem visual e a personalização flexível do aplicativo facilitam o acompanhamento e a gestão de projetos de forma clara e eficiente. A capacidade de adaptar a ferramenta às metodologias preferidas da equipe é um grande benefício. No entanto, a curva de aprendizado inicial pode ser desafiadora para aqueles que estão se familiarizando com a ferramenta e a interface ocupada pode ser um pouco intimidante no início. No entanto, uma vez que os usuários se adaptam, o Targetprocess oferece uma plataforma sólida e eficaz para o gerenciamento de projetos.

Pros

O Targetprocess oferece uma abordagem visual para o gerenciamento de projetos, permitindo que as equipes visualizem e organizem suas tarefas, fluxos de trabalho e dependências de forma clara e intuitiva. Isso facilita o entendimento do progresso do projeto e a identificação de possíveis gargalos ou problemas.

Cons

Para usuários que não estão familiarizados com ferramentas de gerenciamento de projetos complexas, o Targetprocess pode ter uma curva de aprendizado inicial íngreme. Dominar todos os recursos e funcionalidades pode exigir algum tempo e treinamento.Alguns usuários podem achar a interface do Targetprocess um pouco ocupada e cheia de informações. A presença de muitos detalhes e opções pode tornar a navegação e a utilização inicial um pouco confusas para alguns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vivek Kumar S.

Software Engineer

Computer & Network Security

### "Targetprocess Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 26, 2023

It’s goood so far , it just needs to address some compatibility issues and it would be an excellent product as compared to its counterparts

Pros

It’s easy to use and offers tracking , planning and project management capabilities

Cons

It has compatibility issues with some browsers rest its good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dorothee M.

Senior Group Accountant

Consumer Goods

### "Benutzerfreundlich "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

January 30, 2023

Für Projektmanagement unverzichtbar, mir fehlen aber Vergleichsmöglichkeiten.

Pros

Integration relativ einfach, intuitive Anwendung ohne groß nachlesen zu müssen.

Cons

Die Bearbeitung durch mehrere Kollegen gestaltet sich schwieriger als vermutet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeremy B.

Program Manager

Information Technology and Services

### "Good software for project planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 25, 2023

Pros

I like the ability to add features and enhancements for backlog grooming and creating releases. It's easy to create user stories off of that and has features for comments, target release, owners, etc. that's nice to have.

Cons

It can be difficult to learn how to use but after that it's pretty easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Data analyst

Accounting

### "Amazing project management software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 8, 2022

I have a great experience using this software.

Pros

Targetprocess offers a lot of cool features that helps to small businesses to manage their project.

Cons

I am using it not long time ago. i will test it and see.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Office Administrator

Human Resources

### "A very good product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 5, 2022

At first, I was rather overwhelmed to be honest. However, the more I use it, the more I appreciate the collaborative aspect and how, if handled properly, it helps making sure that we keep track of a variety of projects and tasks, to the minutest if details, if need be. I also appreciate the simplicity in terms of layout, it helps with maintaining focus, if this makes sense. Overall, I am glad we have it as an integral part of our admin department.

Pros

I like how flexible TP is, and how it allows the whole team to keep track of projects, tasks, events in the making as well as course scheduling, purchase requests and orders, follow-up's - basically anything and everything we need to keep tabs on in order to ensure smooth workflow in the company as a whole. When I started working with it, I used to think about it as the less hip version of Trello, although admittedly this does justice neither to TP, nor to Trello.

Cons

Since it is so flexible, TP takes quite some time to get used to and to find one's way around in. I am sure it is easy to get way overwhelmed by it, too, but luckily my onboarding layed specific emphasis on all the supportive software we use to make workflow as effortless as can.

Switched from

[Spreadsheet Server](https://www.capterra.com/p/39269/Spreadsheet-Server/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Chief Digital Officer

Marketing and Advertising

### "Powerful agile project management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2021

We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future.

Pros

As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too.

Cons

It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

We migrated from Waterfall to Agile PM Methodology.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reasons for choosing IBM Targetprocess

Jira was too technical for our non-technical users, such as account managers, creative, copywriters, and media people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147228/Targetprocess/reviews/)

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