# Page 2 | IBM Targetprocess Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is IBM Targetprocess the right Project Portfolio Management solution for you? Explore 544 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147228/Targetprocess/reviews --- IBM Targetprocess 4.5 (544) [View alternatives](https://www.capterra.com/p/147228/Targetprocess/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of IBM Targetprocess ## Showing most helpful reviews Showing 26-50 of 544 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW John W. Sr Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Visual Software Management that really works" June 23, 2016 5.0 We were a MS Project Pro shop for several years in our internal IT support organization . . . and were leveraging various features of MS Project Pro in phases. While there were "good things" about the product, it just turned out to be "too cumbersome" and "time-consuming" to get data in . . . in order to get anything out in a timely fashion. When the decision was made to find something else, we would end up selecting "Targetprocess" - a true visual software management application. There were several key things that got us excited from the start: ease-of-use, quick implementation, ability to import content from external apps, conceptual simplicity, ability to customize various types of views to support our Agile teams (Kanban and Scrum), ability to tweak workflows for various entity types (e.g. Projects, Epics, Features, User Stories, etc.) In many ways, Targetprocess reminds me of my toy box when my brother and I were growing up. We would reach in and be surprised by the toy we would bring out to play with . . . and like our toy box, Targetprocess will surprise you in what you'll find when reaching in . . . to locate / leverage various features and functionalities that constantly surprises you. Besides the extensive flexibility of Targetprocess, the company has developed a decent set of user guides and training videos. I would recommend viewing the training videos, first, in order to get a first-hand look-and-feel of the capabilities of the product. And realize, you are just scratching the surface, when viewing them. The videos only begin to "hint at" what you can do with this visual software management tool. Give it a test drive today . . . as Targetprocess offers a free access license to see for yourself! Pros Besides the flexibility and robustness of the features and functionalities found in the product, Targetprocess has a great support group found when using their "Live Chat". Their Live Chat personnel who respond to our inquiries and issues are extremely responsive and knowledgeable. And the same can be said for their Targetprocess Support team. Many times when we have discovered an issue or had a technical question, their Support team have provide abridged videos and write-ups that demonstrate the how-to's for resolving or leveraging the functionality of the tool. Cons What is Targetprocess' strengths is also its' weakness -- its' extensive flexibility / functionality . . . which is overcome over time by using the tool. Sometimes, you are not certain which approach to use when creating a board / view / list, or wanting to use a report, or creating a dashboard, or exporting the content out as a CSV file for Excel manipulation. But as we have worked with the tool, our various departments have developed SME's (aka Subject Matter Experts) to work with their end-users of the product. This has helped significantly for us, and we have monthly TP user community session to discuss-and-share how various groups are using the tool, and providing each other with tips-n-tricks. Review Source Mark G. Executive Director of Agile Management and Technology Information Services Used the software for: 1-2 years ### "Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionality" July 31, 2019 5.0 We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules. Pros Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time. Cons Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Rally](https://www.capterra.com/p/170545/CA-Agile-Central/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing IBM Targetprocess Customizability, Ease of Use, Quality of the Professional Services Organization, Price, Power of Features Switched from [Taiga](https://www.capterra.com/p/137160/Taiga-io/) Taiga was too limited and didn't support enough of the elements of our Agile Practice and had no true DevOps features. While we liked its simplicity, it did lack many advanced features we thought were important. Review Source VR Verified Reviewer Chief Digital Officer Marketing and Advertising Used the software for: 2+ years ### "Powerful agile project management tool" December 2, 2021 5.0 We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future. Pros As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too. Cons It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing IBM Targetprocess Jira was too technical for our non-technical users, such as account managers, creative, copywriters, and media people. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We migrated from Waterfall to Agile PM Methodology. Review Source Vivek Kumar S. Software Engineer Computer & Network Security Used the software for: 1-2 years ### "Targetprocess Review " May 26, 2023 4.0 It’s goood so far , it just needs to address some compatibility issues and it would be an excellent product as compared to its counterparts Pros It’s easy to use and offers tracking , planning and project management capabilities Cons It has compatibility issues with some browsers rest its good Review Source Bill P. Development and Integration Manager Non-Profit Organization Management Used the software for: 2+ years ### "with Target Process for the long haul" January 15, 2019 5.0 Several of the team are remote workers, so it's great that it's cloud-hosted and accessible from anywhere. We've been able to customise it to add the fields we need, and - following a hint from customer support - we also use it to manage our retrospectives. It's also straightforward to interface from PowerShell, and we've used the API to integrate with our on-prem TFS system. The TFS side has brought challenges - but that's a topic for my TFS review! Once I encountered Target Process, it has been my Agile tool of choice, ahead of JIRA. In my first company, it was a little mysterious, and that was because we hadn't actually been properly SCRUM trained. Worse, we were trying to extract non-Agile information from it. That's not the tool's fault - but to get the best from Target Process, you do need to understand SCRUM (or Kanban, which it also supports). Once I got my SCRUM Master certification, the light bulb went on for Target Process too, and I realised the power it had. Pros The boards are just so intuitive - using a board to estimate user stories, for example, by dragging stories of similar complexity to the same story-point column. Being able to quickly throw together a board to view stories or tasks, on a grid with whatever-you-want as the two axes makes it really easy to understand how your work is partitioned. Cons The licensing model makes it hard to share info with non-users. You can generate (and export) lots of reports, but I'd really like to see a read-only licence that lets occasional visitors look around. Review Source AS Aaron S. Software Development Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent alternative to JIRA" November 20, 2019 5.0 We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall. The UI is much, much better in Target Process and Pros \* Responsive UI \* Adding many stories at once is easy so doesn't interrupt your flow \* Incredible customer support responsiveness \* Dashboards are 10x better than anything in JIRA \* Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can) Cons \* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close \* Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this \* Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-) \* Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/)[Portfolio Manager](https://www.capterra.com/p/82678/LiquidPlanner/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[GanttProject](https://www.capterra.com/p/136586/GanttProject/) Reason for choosing IBM Targetprocess Price, featureset, ease of use Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) \* wanted faster and cleaner UI and larger hierarchy support Review Source BB Bruno B. Director Computer Software Used the software for: 2+ years ### "Awesome product for the right cases" October 30, 2019 4.0 TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap. My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate. Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello). Pros Tons of good features Very flexible and powerful Cons Expensive for companies in Brazil As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license. In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[GitLab](https://www.capterra.com/p/159806/GitLab/) Reason for choosing IBM Targetprocess After watching some videos it seemed we liked a lot the flexibility to create our custom processes. Being able to have cards automatically moving across teams depending on their status was very nice. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) We started working with larger projects that required a better control of the roadmap and we also wanted to have better metrics about our teams and deliveries. Review Source JM Jhenifer M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Aumentando a Eficiência e a Gestão de Projetos" June 12, 2023 5.0 Minha experiência geral com o Targetprocess tem sido positiva. A abordagem visual e a personalização flexível do aplicativo facilitam o acompanhamento e a gestão de projetos de forma clara e eficiente. A capacidade de adaptar a ferramenta às metodologias preferidas da equipe é um grande benefício. No entanto, a curva de aprendizado inicial pode ser desafiadora para aqueles que estão se familiarizando com a ferramenta e a interface ocupada pode ser um pouco intimidante no início. No entanto, uma vez que os usuários se adaptam, o Targetprocess oferece uma plataforma sólida e eficaz para o gerenciamento de projetos. Pros O Targetprocess oferece uma abordagem visual para o gerenciamento de projetos, permitindo que as equipes visualizem e organizem suas tarefas, fluxos de trabalho e dependências de forma clara e intuitiva. Isso facilita o entendimento do progresso do projeto e a identificação de possíveis gargalos ou problemas. Cons Para usuários que não estão familiarizados com ferramentas de gerenciamento de projetos complexas, o Targetprocess pode ter uma curva de aprendizado inicial íngreme. Dominar todos os recursos e funcionalidades pode exigir algum tempo e treinamento.Alguns usuários podem achar a interface do Targetprocess um pouco ocupada e cheia de informações. A presença de muitos detalhes e opções pode tornar a navegação e a utilização inicial um pouco confusas para alguns. Review Source VR Verified Reviewer Founder & CTO Events Services Used the software for: 2+ years ### "Absolutely essential agile tools!" April 7, 2020 4.0 TargetProcess has become an essential part of our agile development process. It's very flexible and has also proven itself valuable managing work in other areas of the business (Biz Dev, Marketing, etc...). Pros Their visual flexible boards allow our team to easily see views of our development progress in whatever way we need. This is one of the few products that gets prioritized backlog views right. TargetProcess has become a critical piece of our software development lifecycle. Cons It would be nice to see entry-level pricing for small companies. For Start-ups, every little bit helps! Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/)[Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing IBM Targetprocess Easy of use and better online reporting. Review Source EC Ewa C. Information Technology and Services Used the software for: 1-2 years ### "Visibility and customization" June 25, 2016 5.0 We have one team with scarce number of developers but we have a lot of projects and tickets. Our main problem was filtering and prioritizing the tickets so that we don't have to go through the list of not important tickets too often. TargetProcess enables that and also provides the views to see all the tickets of many projects on one board and also enables filtering out or inactivating a project. Secondly, Kanban boards are of great importance for us. Thanks to them we can easily change a property of a ticket or relocate a user story between features. That is an irreplaceable help when you have a lot of tickets. Thirdly, we know it too well that tickets times estimates are prone to mistakes and thus team sprints time boundaries change. In TargetProcess it is very easy to edit a team sprint start and end time, no need to tediously go through all the tickets of a team sprint. Pros The best things in TargetProcess are visibility and customization. TargetProcess provides many examples of tickets views for planning, being up to date with daily tasks or for retrospective purposes. There are different levels to look at tickets: you can easily prioritize all the tickets on a backlog and you can plan each ticket separately. We needed customization, because our workflow is always a work in progress. TargetProcess enables customization of both: views and tickets. Besides that, the UI is very intuitive. Tickets can be written with Markdown. Cons At first I missed retrospection views, but then reports were introduced and now you can e.g. make a chart of how many tickets were closed each month. The only thing that bothers me now is the time needed to first open the TargetProcess in a new tab in a web browser. Apart from that, I see nothing to dislike. Review Source MC Mark C. Head of Development, MNA Digital Newspapers Used the software for: 2+ years ### "TargetProcess powers our business and project team" February 8, 2017 4.0 My team have used TargetProcess for around 6 years. Those years have seen a lot of change for my team and for TargetProcess, although I think the core of what attracted me to TargetProcess is still the same, namely the separation of data from presentation. It's a simple and common concept to developers of many types, but it's very rare to see in tools, even complex project management tools. Most have 'our way' or more likely 'the way' and allow for minor tweaks to that approach, but rarely let you build limitless ways to view the data. Over the years with TargetProcess my team and our processes have changed considerably, but thanks to the flexibility of TP we've been able to iterate the various presentations of our work data without needing to move to another tool (User Stories, Bugs, Features and Epics, across boards, reports and dashboards). The support at TP is second only to the inherent flexibility of the product, but it's also a big part of what's kept us with TP all this time. On the rare (5-10 times a year) occasions I need to ask a question, I pop onto live chat, upload a screenshot or video and get an answer, typically within minutes, typically a full solution that allows me to carry on with what I'm doing straight away. In the rare cases it isn't possible, support create a suggestion ticket for me or upvote an existing one if it's there and I've seen several of them appear in the product. My 4s and 3s in the ratings are only because I deem 5 to be almost perfect and there's almost always room for improvement. I gave Support a 5 as there honestly isn't much more that could be improved there. I regularly evangelise TargetProcess to other companies and wouldn't hesitate to recommend it. Pros Flexibility (abstraction of data from presentation). Cons Nothing major. Review Source SK Sigurjón K. Director of Project Management Information Technology and Services Used the software for: 2+ years ### "Targetprocess is more than just a project management tool" June 23, 2016 5.0 Our organization creates safety critical systems and software and has to comply to EC regulations and guidelines with rigid objectives for software safety assurance. Targetprocess help's us with planning and following work through as an visual aid. Our customers are directed to the help desk provided and use of the email integration which aids to the need to record and trace all requests down to a detail task. The ability to tailor Targetprocess to our software development process to meet rigid software assurance level objectives is an advantage and helps with streamlining the daily work. Our organization is ISO 9001 certified and we use Targetprocess to accommodate necessary functions as Suggestions and Improvements, Internal Audits, Review and Audit Checklists, Purchase Orders, Billing process, and HR process which makes Targetprocess more than just a project management tool. The plugins and integration possibilities are of huge advantage and we have used many. Currently we are integrating time-registration to our accounting system to eliminate double registration and our engineers can't wait for that improvement. When needing answers to possibilities or other support the online chat with Targetprocess support is excellent and also that you can file a suggestion and democratic vote will help your suggestion to be realized. Pros Meets any basic need for project management and planing Handles customer relationship Provides customisation to some extend Excellent support channels The solution is constantly under improvement Cost affective Cons Takes time to understand the concept of the views and entities but when you have been opened you are flying Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: Less than 6 months ### "Target Process is one of the strongest project management tools available" August 4, 2019 4.0 If we were going to start a business today or if I had 1-2 months for setup and on boarding, I would strongly consider Target Process to run the project management just because of the large number of options for structuring the workflow and reporting metrics. I would compare it most to Jira classic projects, but more user friendly. Pros At first glance, you can do anything you want with Target Process. It is geared to set up workflows and views the way you want them to perfectly fit your business structure. The more time our team spent in Target Process, the more we realized how it is extremely customizable. Of all of the Project Management tools I have viewed (which is a lot) I have never seen one that would allow you to created as many variations of a project view and related reports as Target Process. Cons With all of the customization possible, it is very daunting to get it set up and running. The only reason we did not stick with it long-term is because we had a hard deadline to change project management software, and could not onboard everyone fast enough. Other than that, the only things "missing" are things like bulk edit or moving tasks to a different project. Very minor things. Switched from [Kantata](https://www.capterra.com/p/110832/kantata/) Mavenlink is more than double the monthly user price than Target Process with many less features. Review Source FI Fayaz I. Senior Software Developer Information Technology and Services Used the software for: 1-2 years ### "The best agile project management tool for software development." October 16, 2015 5.0 This is a great product with amazing features, great support from the TargetProcess team and we use it daily and intensively. It is our main tool for managing a really complex software and release / iteration schedules. Multiple products - some off the shelf, some are bespoke. TargetProcess copes perfectly with all of this. It is just as ideal for small projects as it is for large projects, utilizing tasks bugs, stories, features and epics. We even use TP for time sheet management for pretty much the entire company. Pros For me personally the best thing about TargetProcess is the people behind it. The support is second to none, they respond promptly via email, but usually I use the live chat which is just perfect. Using live chat we have often used the screen sharing facilities and the support person has taken control of our server virtual machine, which I'm more than happy for them to do, I trust them 100%. We've never had a show stopping issue from their system by the way, its very robust and smooth to run, even on a vm. I also really like the user interface, it looks professional and is easy to use. As a developer myself, I understand how hard it is create something like that, so I am really impressed. They also have great commenting / following system in place which allows people to be notified of updates on stories that are specific to them. It's generally a great, stable platform which runs very efficiently on minimal hardware. Cons Generally the only thing I have disliked is the learning curve switching from the TP2 interface to TP3. If you are a new user of course, you wont have this issue as you will just be using TP3 interface. The TP3 interface is very good, very flexible and looks awesome, it's just very different from the TP2 interface that I was used to. Review Source VR Verified Reviewer Director, Enterprise PMO Computer Games Used the software for: 1-2 years ### "My experience with Targetprocess" September 14, 2018 3.0 We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues. Pros \- Flexibility of the tool, customization options - Ability to create any kind of process workflow - Out of the box Kanban metrics - Representation of data on views and boards in any kind of form, for different stakeholders - Visual cards and thier options - Ability to automate process steps with web hooks and metrics Cons \- Timeline is not useful - Interdependencies management is poor - Reporting engine, options are limited - Customisation of entity view is not possible - Access management options is limited - Lack of capacity/resource management functionality - Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis) Review Source ML Martin L. Team Leader Information Technology and Services Used the software for: 1-2 years ### "Yes, I do want to visualize everything!" July 5, 2016 5.0 When I started using TargetProcess I didn't pay much attention to its slogan: "Visualize everything". But that is really its strength. Let's say you have 500 items (bugs, user stories, whatever) represented as cards and want to review them. Wouldn't it be nice to be able to spread them out graphically using two axes of your choice. Let's say you want Severity as rows and Priority as columns. What if you could also zoom out to see the big picture of where most of the items are concentrated. Or what if you want to spread them out over Project as rows and Estimated Effort as columns? What if you could also drag/drop items in this view to actually set estimated effort by dragging an item to the wanted column? What if you could introduce a third dimension by color code the cards? Perhaps you want to let all cards that are already assigned to a release have a green color and let all cards that are already assigned to an iteration have a yellow color? Or let all items that are already assigned to a sprint OR release but have no estimated effort yet be colored red? All of this (and much more) is easily accomplished in TargetProcess and this is why I like it. These features in TargetProcess are in my opinion unbeatable and I have evaluated many, many tools before I finally found this piece of gold. Pros \+ Its focus on visualization. + The integrated testing module. + The feature voting system where you can wish fro completely new features or upvote others ideas. (I've had one feature released that I upvoted.) Cons \- It can look a little complicated/frightening at first with so many views setup by default. - The pricing model. It is almost linear with the number of users, although half of the users at most just use it move a couple of cards on a board per week. Review Source GL Gabriel L. Support % Onboarding Information Technology and Services Used the software for: 2+ years ### "Very useful for IT project management" December 2, 2019 5.0 We used to receive our customer requests throught TP, then either answer them directly or create bugs, user stories, tasks, etc. accordingly. This worked well when we only had a few customers, but when we strated to really grow, it became unmanageable. We then transfered our customer support to Freshdesk and decided to keep TP for the dev team and that's just been a bliss. We now have all the bugs, new features developement, etc. entered in TP, they they are separated into release plans so I can see how and when a bug will be fixed and let the customer know. Pros How powerful it is. I'd say it's not the most visually appealing and user friendly software out there, but the amount of things you can do is just incredible. It's also incredibly customizable. Cons It's not necessarily the best for custom support. I know there is a feature that lets you get requests from clients and follow up on those requests, but it's really lacking any depth in my opinion. This is really a great software for software developpers, but I wouldn't say it's ideal for the support team. Reason for choosing IBM Targetprocess I wasn't at the company when they started using it, but I believe it was the first product they used. We will definitely keep using it for a long time. Review Source MS Marco S. Client Manager Information Technology and Services Used the software for: 2+ years ### "A strong Agile and multiproject companion tool" October 30, 2019 5.0 We have introduced Targetprocess during 2017 year since we have started to really implement an Agile approach to our development process. We are also active JIRA users and from the beginning we discovered a much more clean approach with TP, and a much more powerful reporting tools. Pros We have found it very clean and simple in the day by day usage, it has powerful reporting functions that helps to keep track of your progression and global performance between multiple projects Cons We are missing some functionalities, like the skills matrix tool in order to have a clear view of allocated peoples vs. skills required on a project basis. Some aspect of the UI can be improved and much polished to be more clean, but we know that its a matter of time. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Because we have done an internal assessment about our production tools and our analysis tell us that TP has a great potential more than other competitors Review Source VR Verified Reviewer Head of Product Education Management Used the software for: 2+ years ### "Very customizable - need to learn how to use it." December 11, 2019 4.0 I'm overall happy with TP, but I constantly need to convince people why its good or better than the alternatives. I think it doesn't always help you create a smooth process as a team, since you can do everything. Pros Highly customizable - you can set up everything as you want it. There's almost nothing you can't do. Cons It takes a while to get to learn all the capabilities of TP. I'm the company's expert and each new person who needs to learn it still takes time to learn it. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing IBM Targetprocess Price, customizability, UI, capability Review Source VR Verified Reviewer Chief Operations Officer Construction Used the software for: 1-2 years ### "Target Process works great for non software projects" July 19, 2019 5.0 Pros The extreme degree of customization that is supported by this product is excellent. I have created dozens of process queues and pipelines for customized business processes that have nothing to do with software engineering. The ability to replace the software-development terminology with other more pertinent monikers is excellent. Sales pipeline? Check. Quote tracker? Check. Business process tracker? Check. Service tracker? Check. Construction project pipeline? Check. Ordering pipeling? Check. The web-hosted version of Target Process is outstanding for a small company that wants sophisticated collaboration software without a dedicated IT staff. Cons Ability to generate local back-ups is not intuitive. Review Source Rolando Andrés V. Infrastructure Engineer Information Technology and Services Used the software for: 1-2 years ### "Amazing software!!! " October 17, 2015 5.0 I have been using Target Process for almost four years and I experienced all the progress this amazing software has had. Since the release of Target Process v3 the reach and power of the tools when to the stars and beyond!!! I believe that everyone has felt the frustration of using a new tool and not been able to understand how it works or how to make things happens, but I can guarantee you that will never going to happen with Target Process. Their solution is extremely intuitive and attractive, that you know what to do and how it works in just a few seconds, and what is better, is that the more you uses it, the more you know it and that gives you the change to get all juice of it :) simply amazing!! After my previous statement you may think "well, and if I don't know something? what then? I don't what to read a boring FAQ or How-To to solve my problem!!!", No worries my friend! Target Process has one of the best supports staffs and documentation I have ever seen!!!! They are just amazing!!! Even if you are a free user, you have access to all of that, just great!! I almost forgot! You font like something? well, just change it! :) Target Process is highly customizable and you will get the results you want. I just simple love target process and all there features, but what I love the most is there continuous improvements and support staff! Pros Highly customization + Amazing support staff Cons I dont have anything bad to say about the app, I just love it! Review Source ZH Zvonimir H. Quality Assurance Manager Computer Software Used the software for: 2+ years ### "TargetProcess - the good, the bad and the ugly " February 17, 2017 4.0 History: We've been using target for some 3 years now. Lets start off with some bad and the ugly: One of the main issues we've encountered using TP is the inability to report "incidents" - core entity that should be available and recognized in a tool like this because it would allow clearer solving and tracking of issues and potential defects. Secondly, the software itself is very complicated to learn so it can't be used efficiently right on the get go. Thirdly, it is very unclear what this software is actually trying to be. It seems to appease all the crowds, IT, QA, Management, Business etc. and in all that it's become a jack of all trades but a master in none. The good: It's quite modular, and you can modify it to your demands, up to a degree. Customer support seems alright and you can see people are working on issues and are trying to expand the software as much as possible in the time given. Thanks to the high customization features, software is able to adapt to your business and your way of working instead of you adapting to it, which is great. Finishing thoughts: All in all, when you start to give in too much to please everyone, you start to lose focus and start running into problems. Businesses start adapting the tool to themselves, and after a while, they adapt it wrongly, in some unnatural way that it's not supposed to be used at all. And that is a big issue that we've found. This is a great software, but it either lacks additional features or it needs a firmer approach to using it. Review Source Usama A. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Best Tool For Start Ups To Manage Their Projects" September 2, 2019 5.0 Overall it is a really good tool especially if you have the correct knowledge of SCRUM you can use Targetprocess to its maximum potential. Pros Very easy and simple to use as compared to other tools like JIRA which can be difficult to configure. Visualization is great and the interface is very intuitive which really helps. Its modular design makes it easy to customize and modify it as per the requirements. Constantly improving. Reporting. Its cost effective as compared to its other counter parts which makes it popular among early stage start ups. Cons For me there are no major issues with Targetprocess, its just sometimes the performance is not up to the mark. The query language has also some minor bugs which I think will be fixed in the near future. Review Source Jon S. Vice President of Information Technology Plastics Used the software for: 2+ years ### "Targetprocess is a great tool for Agile and Scrum" September 14, 2018 5.0 Pros Targetprocess really allowed us to customize the tool to fit how we do business and manage our projects. The customizable boards really helped us see the data in the right way fort he right scenario. We could move our projects through the SDLF with ease with Targetprocess. Cons As a Project Manager it took a bit of getting used to the 'code-like' filtering and queries. Once I got the hang of it, I was much more comfortable. Also, there were a few views (like Projects by Requester) that were missing initially, but I think they have added that since. Review Source GK Gary K. security manager Information Technology and Services Used the software for: 2+ years ### "TPOD is great for the money when you want to get rid of all the sticky notes and strings" April 9, 2024 4.0 Pros The system is very easy to use and is quite intuitive. Many of our users can easily adopt its methodologies and workflows. Cons Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. There are only 1 or 2 tools and both are terrible. Review Source Similar Products Featured