# Page 8 | IBM Targetprocess Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is IBM Targetprocess the right Project Portfolio Management solution for you? Explore 544 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147228/Targetprocess/reviews --- IBM Targetprocess 4.5 (544) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of IBM Targetprocess ## Showing most helpful reviews Showing 176-200 of 544 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Trevor G. Project Manager Sporting Goods Used the software for: 6-12 months ### "Target Process: A Continuous Process to Improve Process" February 16, 2017 4.0 Overall, I love Target Process. We made the switch from Youtrack about 6 months ago. I wasn't a fan of the restrictions TP has when it comes to filtering and making queries for lists. I also didn't understand how the search function could not seem to pull up a correct result, even if one typed in the EXACT title of the entity. But even with those ailments, The amount of depth and structure TP provides was far superior to Youtrack, and ultimately works better for our development team. I'd also like to applaud how reliable the customer support is. I rarely have to wait more than a minute to have someone to chat with. On top of that, the continuous growth of the program is reassuring. Thank you guys for being great! Pros The customer experience is top-notch, and they will work with you to make the software work for your company. Cons The search function is a dumpster fire. Review Source Guillermo R. Network Engineer Information Technology and Services Used the software for: 6-12 months ### "great for a PM" October 31, 2018 5.0 Pros great tool for a project manager. all that you need in one place and easy to use. Cons i think the price is a little bit too high. Review Source MS Meik S. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Flexibility nearly at its best" September 17, 2018 4.0 We use it for organizing most of our work in the company. First in software development only (SCRUM)) and now nealrly everywhere. So it is transparent for everyone, what you do and what the others do. Pros It is very flexible and fits most of the cases we need. Cons The flexibility makes it complex in some cases. E. g. Reportings/Exports with custom fields. Some expected dependencies missing. (custom fields in multiple processes/process switch) Review Source EH ESMAEIL H. Enginner Computer & Network Security Used the software for: 1-2 years ### "Esmaeil Habboush" January 4, 2024 4.0 Pros It is a light and simple application for daily use, as it contains a powerful automation process and the elimination of additional components Cons If you compare it with some other applications, it will miss several features such as commenting tools and change notifications Review Source Daniel A. Project engineer Oil & Energy Used the software for: 2+ years ### "Super useful and easy to use!" February 16, 2017 5.0 We use it to handle the requests for product development and it works delightfully. You can present the information in several different ways according to what you need and it is very user friendly. Pros Flexible Review Source VR Verified Reviewer Performance Test Engineer Computer Software Used the software for: 6-12 months ### "Easy to Use compared to JIRA " January 8, 2019 4.0 Pros Easy to use interface, role assignment, defect management is easy. Cons Nothing as specific. I liked most of the attributes Review Source RV Rolando V. Inf Eng Information Technology and Services Used the software for: 2+ years ### "The right tool for everybody! " June 23, 2016 5.0 I've been using this tool for almost 4 years, the customization levels are extraordinary so you can always get what you want! another amazing element of target process is their support team, one of the best out there. Pros What I like the MOST?? The whole platform is a valid answer? :) probably their highly customization views is what I love the most. Cons Some defaults set by the administrators cannot be override, like landing page. Review Source VR Verified Reviewer Project Developer Consumer Goods Used the software for: I used a free trial ### "Easy to use. " March 27, 2019 3.0 I would recommend this product depending on the price. Pros Although I liked that this a very easy to use tool. I think the graphics and speed could be better, compared to other products. I like that I can manage different projects at the same time. There a lot of saved filters that are very useful and will give you ideas to create new filters. Cons I could not connect with a sales rep to learn more about the enterprise pricing and had to go with the 30-day free trial. Review Source MS MARIOS S. SAP Trainee Consultant Computer Software Used the software for: Less than 6 months ### "Targetprocess is a great management tool, not easy to use but with so many features." April 5, 2019 5.0 My overall experience is positive, Targetprocess is a really helpful tool with many layers of deepening in every task. It can be very useful to big teams and for long projects as well as shorter teams who want to have very good control of their planning and the tasks they have. Pros This software has many features and very good documentation. Our entire team is connected and are able to make changes and record the progress of our task. Also one fantastic feature is that you can set it up so when you do changes, or you open one task some other person of the team will be notified. Cons There are too many levels of hierarchy and it becomes difficult to comprehend all of them at first. As much as you're getting involved with the tool, it becomes easier and easier but at first, it can be a little discouraging. Especially when you need to explain the processes to a team with no prior experience with that. Review Source SS Scott S. Technical Product Manager Information Technology and Services Used the software for: 2+ years ### "Great board, but crappy reporting" February 28, 2017 4.0 I really like using the boards, but they can be difficult to setup. Also some of the business logic setup around the boards doesn't jive with what we want to do sometimes. The worst part for me is forecasting and reporting. It takes a lot of data for the burn down to be accurate. Which is frustrating. Pros The ease of the boards once they are setup. Cons Difficult to setup boards. The reporting is not great. Limitations to what I can add logic wise. Review Source Robert B. Dynamic Artworker Computer Software Used the software for: 6-12 months ### "Good Stuff" September 20, 2018 5.0 Pros It's Good Stuff, it works well enough for me to use Cons not like trello, it needs to be more like trello Review Source DW Derrick W. Developer Higher Education Used the software for: 2+ years ### "I really like using Target Process" September 14, 2018 5.0 We've been using it on our project for the last 2+ years. Pros I think it's very easy to use and it's very customizable to suit your needs and it's a great way to keep progress and communication together for your project. Cons It's a minor thing but I dislike how you have to right-click -> "Open a new tab" on a task when I used to be able to middle click my mouse to get the same behavior. Review Source OM Olga M. Group Internal Auditor Retail Used the software for: 6-12 months ### "Convenient to run parallel projects" December 24, 2019 5.0 Pros I work at Targetprocess with a large team. We always have more than 10 projects on which we work in parallel. One of the cool features of the platform is the ability to quickly switch between project boards and use diagrams for visualization. Cons For some reason, there is no integration with GIT. This makes the platform less attractive. I also did not like access control. It is difficult to configure the rights so that not all users get access, but only a certain circle of people. Review Source ykS yogendra kumar S. network engineer Information Technology and Services Used the software for: 1-2 years ### "Targetprocess is a best cloud base modular application" May 7, 2018 4.0 it provide support from multiple location to manage project on visual based platform. great software for service desk for fast way. Pros it is very good software for cloud based project management.it's visualized software to enhance productivity .it help in promote service desk.Best project management service software.it's flexible software for project and cost efficient application. it has great interface so that user friendly. Cons it is suitable for indivisual ,it's not support in multiple based project tracking.i expect more feature to this software. Review Source BJ Benjamin J. Senior Developer Banking Used the software for: 2+ years ### "Badly made, slow and tedious to use, didn't look bad though" June 23, 2016 2.0 To use it effectively you essentially have to build your own tracker on top of it. Next to unless out of the box. Pros The design is good and the filer language is powerful. If you want a particular view of things you can probably build it. API is flexible Cons Slow, buggy, bad technical design means entity ids change, time is not tracked across sprints so have to work around, poor url structure Review Source MR Mani R. Full Stack Developer Information Technology and Services Used the software for: 2+ years ### "Comprehensive Project Management product" March 1, 2017 4.0 I have been using Targetprocess for more than 3 years now and can't imagine using any other tool to manage projects. I have not come across a more complete product to manage sprints, features and bugs. It does so many things and does them well. I highly recommend it. Pros It's comprehensive Cons It can be a little hard to understand at first and takes effort to split the features, stories, and tasks at first, which takes practice Review Source KM Karen M. Change management specialist Insurance Used the software for: 2+ years ### "Flexibility is amazing" February 16, 2017 3.0 I have brought TargetProcess into 3 companies and have used it for anything from Project management, risk management, service desk, Request for change, Agile software development, Data warehouse projects and I'm inventing more and more ways to gain benefits from using it. The team at target process have helped me along the way with excellent customer service. I can highly recommend working with them. Pros flexibility Cons some of the UI can be inconsistant Review Source JW Jason W. Database Administrator Telecommunications Used the software for: 2+ years ### "Really nice product, easy to use and adapt to our needs" February 28, 2017 4.0 I've been using Target Process for the better part of four years now and find that it is an easy product to use and that it can be easily configured (though I haven't had a hand in that part) to meet some of our specific needs. It provides a wide range of issue types (BUG, ISSUE, TASK, USER STORY, etc) that should be able to meet any corporation's ticketing needs. Pros Lots of ticket types. Customizable Cons I can't think of anything at this time. Review Source HK Hemant K. PV Lead Information Technology and Services Used the software for: 1-2 years ### "A good tool like GitHub." May 15, 2018 4.0 Pros We are using this it to manage the stories, task, subtask, and epic. The dashboard is very good and efficient. It is easy to manage bugs and associated stories using this tool. Cons The report representation and retrieval can be improved. The search functionality can also be improved. Rest of the things are good to me. Review Source CM Claire M. Used the software for: ### "Super customizable and intuitive but can break unexpectedly in odd ways" February 16, 2017 4.0 We love using Target Process, most of the time. We have our workflow customized exactly to our needs and can provide specific views for developers so everyone knows what to work on and when. The filters are super powerful, and much more intuitive than in the past. The drag & drop functionality allows us to make large scale changes quickly without a headache. At the same time, there's a few services that break on a semi-regular basis, most prominently 'auto-update' (i.e. the comet protocol used to update the contents of the screen without needing to refresh the page) and full text search (i.e. elasticsearch based token method of searching all entities which, when disabled, prevents any kind of searching other than by-entity-number). These two can bring our productivity to a screeching halt (imagine a developer working. Sometimes we can reindex the search and get going again within an hour or so, but often we can't even access the plugin to do this (nor, frankly, should we have to). There have been discussions about moving to Jira (which is basically the only viable competitor at this point) because of its flexibility with integrations. However, the actual product isn't easy to work with so it's been a sticking point. But, it's not out of the question. Final note... customer support is helpful but is staffed according to European time zones. So, right when you need them the most in the US, there's one dude trying to help you and he has no path of escalation to engineers. They'll fix your problem quickly overnight, though. Review Source JC Jorge C. Team coordinator Computer Software Used the software for: 2+ years ### "TargetProcess needs a high learning curve, but it worths every cent." February 15, 2017 4.0 We use TP in the organisation that I work across 300+ people, 20+ teams, 5 different countries, 90+ projects. It gives you flexibility enough to customise acording to your organisation needs. My best tip is to learn very well the tool, before you start using. Make sureyou're using it on the right way, and you jounery will be smooth and easy. Pros Flexibility, user interface. Cons reporting and some lack on workflow funcionalities. Review Source Jason S. Full Stack Developer Furniture Used the software for: Less than 6 months ### "Incredible User Experience. Even better Agile/Scrum management" October 1, 2018 5.0 All-encompassing option for managing an agile scrum process. Pros As a big fan of the Agile/Scrum methodology, having a tool to help us keep things straight is important. Keeping everyone on the same page is really important and Targetprocess really excels at helping you do that Cons There is a decent amount of setup required. This isn't surprising necessarily and is a part of really owning the process but Targetprocess is all in or nothing. Review Source hA hassan A. UI UX designer Information Technology and Services Used the software for: 1-2 years ### "Most powerful scrum tool" December 5, 2018 4.0 Pros the functionality is amazing there is everything you need and much more, very flexible you can do all that you need. you can create reports and organize your work in a very flexible and powerful way. Cons with the more function the more it becomes not easy to use, it takes a lot of time to know more feature Review Source CS Conal S. Process Improvement Manager Hospital & Health Care Used the software for: 2+ years ### "Great product" June 23, 2016 5.0 Great product, it's just a bit expensive. We really enjoy the flexibility of having cards that function like sticky notes; it's helped our remote team visualize their work. Pros In the event that you can't use a whiteboard and sticky notes to track development, Targetprocess is the next best thing. It's intuitive and adaptable, and replicates sticky notes pretty well. Cons Slightly pricey Review Source RH Rachel H. Project Manager Retail Used the software for: 1-2 years ### "Links of a chain" June 24, 2016 4.0 This is used daily to manage iterations and sprints. The flexibility between boards and linking them to different boards is great to include all staff with little experience. We use Business requirements on one board then make a user story on the sprint board. You can follow your work all the way through from the business requirement to test runs and then production of the work. Pros It is clear and and easy to use for all levels of experience. Cons It is sometimes slow to update card movements, especially if you update the card in the card and not by moving the chess piece style board Review Source Similar Products Featured ## Related categories [Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Project Planning](https://www.capterra.com/project-planning-software/)[Product Management](https://www.capterra.com/product-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.