Who Uses This Software?

Central government, Local government, Public sector agencies, Police forces, public sector services and universities


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $900.00/month
  • Pricing Details
    Price per case volume
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Fivium
  • www.fivium.co.uk
  • Founded 2006
  • United Kingdom

About eCase

The public sector use eCase to process FOI requests, EIR, SAR, PQs, treat officials, ministerial correspondence, enquiries & complaints. Get the best answers in the shortest timeframes. Features include standard response templates, quality assurance, reallocating cases to subject experts to add to the response & linking similar cases so you dont duplicate work. eCase is a SaaS. Central government departments & councils can get started straight away as well as lower their costs & risks.


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eCase Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

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