# Uscreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Uscreen the right Membership Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147245/Uscreen/reviews --- Uscreen 4.8 (127) [View alternatives](https://www.capterra.com/p/147245/Uscreen/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Uscreen Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews MH Mohammed H Academic DirectorE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “The white-labelled app has been a major highlight, allowing us to present Blue Lantern as a fully branded, professional platform, which has significantly increased trust and retention.“ March 22, 2026 TH Tiffany H OwnerArts and Crafts, Self-employedUsed the software for: 1-2 years. “The platform does not have the opportunity to provide documents unless said document is attached to a video. “ September 24, 2024 XB XayLi B Camera Confidence CoachMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “I recently moved my membership over to Uscreen, and it's been a great decision for both me and my members. Since I run a video membership, finding a platform that focuses on video and streaming was super important to me.“ May 19, 2025 ZG Zee G Operations ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I really miss when Uscreen had their community on Facebook, I feel like there's a lack of interaction on their Uscreen community since we had the switch.“ July 10, 2024 MH Mohammed H Academic DirectorE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “The user experience is exceptional — it genuinely feels like a Netflix-style platform, which has elevated how our audience engages with our content.“ March 22, 2026 KL Kim L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “I would like more help with marketing vs. self-taught. As I am so busy, I find that I am doing bare minimum and not taking full advantage of all that the platform has to offer.“ October 16, 2024 RR Ryan R Co-FounderE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “I really like the content layout, it matched Netflix and since my students don't take a linear path to learning I like that they can search or we can group things into categories for them to find.“ May 10, 2024 NH Norris H Tech Support and AssistantMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “You currently can't pre-schedule events without pre made content attached to it. And the live streaming doesn't allow you to capture video from a guest.“ January 8, 2024 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. Founder Entertainment Used the software for: 1-2 years ### "Uscreen for OTT streaming" January 24, 2025 5.0 Really lowered our cost for creating an OTT service. Pros Easy user interface with no code tools for building. Cons Cost of service is a little high for a startup. Review Source VR Verified Reviewer Academic Director E-Learning Used the software for: 2+ years ### "An Exceptional Platform Powering a Premium Learning Experience" March 22, 2026 5.0 Our overall experience with Uscreen has been exceptional from start to finish. It has enabled us to transform Blue Lantern into a fully professional, scalable, and engaging digital platform that truly reflects the quality of our work. The setup process was smooth, the interface is intuitive, and managing content, memberships, and users has been straightforward. Pros What I appreciated most about Uscreen is that it offers a truly all-in-one solution for building a premium online platform. Instead of juggling multiple tools, everything from video hosting and memberships to payments and community features is seamlessly integrated. The user experience is exceptional — it genuinely feels like a Netflix-style platform, which has elevated how our audience engages with our content. The white-labelled app has been a major highlight, allowing us to present Blue Lantern as a fully branded, professional platform, which has significantly increased trust and retention. The backend is also very intuitive, making it easy to organise and scale multiple programmes without needing technical expertise. Overall, it has enabled us to grow a structured, high-quality learning ecosystem with confidence. Cons Honestly, there is very little to complain about. Everything has been smooth, reliable, and well-designed, and the overall experience has exceeded expectations. Switched from [Thinkific Plus](https://www.capterra.com/p/10016669/Thinkific-Plus/) We outgrew Thinkific and needed a more integrated, premium platform with stronger branding, memberships, and user experience. Review Source RR Rheannon R. Coach, Customer Service Health, Wellness and Fitness Used the software for: 2+ years ### "Pretty, but functionality still needs some work." January 14, 2025 3.0 It's been frustrating. Our company often feels like we signed on with a start up company and just have to grit our teeth through the growing pains. They do seem to be working on that growth, but not always in the areas we need to best serve our customer base. Pros It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing. Cons The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Uscreen Not sure, but I think they liked the look of it best. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Our company owner wanted to offer an app, and Thinkific did not at the time have one. Review Source XB XayLi B. Camera Confidence Coach Marketing and Advertising Used the software for: 1-2 years ### "Best Video Membership Platform" May 19, 2025 4.0 I've been using Uscreen since the end of last year, and I’m really happy with it. I recently moved my membership over to Uscreen, and it's been a great decision for both me and my members. Since I run a video membership, finding a platform that focuses on video and streaming was super important to me. Uscreen has been exactly what we needed. The video integration is smooth, and the platform is really easy to use, which makes my life a lot easier. One thing I absolutely love is having an app. It’s such a great experience for both me and my members. Plus, the ability to easily upsell different aspects of the membership based on what people are viewing or accessing is a huge bonus. I can already see this increasing our income as we continue to grow with our current customer base. But what I love most is what my members have been saying. They’ve been really positive about the new experience, saying it’s easy to find what they’re looking for and that the video quality is top-notch. The switch was smooth, and it’s clear they’re enjoying the upgrade. If you’re looking for a platform that gets how important video is, I’d definitely recommend Uscreen. It’s made a big difference for us. Pros The app is the best part! It creates such an amazing experience for me, my team, and my members. It makes it so much easier to connect with everyone, no matter if they have a phone, laptop, or tablet. Cons I wish the video description could be hidden from those who aren't members. It would also be amazing if we could upload different forms of content (i.e., text, multimedia, etc) to improve the learning experience. You can upload Resources; however, it isn't easy to update them, and members sometimes have a hard time accessing them. Alternatives considered [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Reason for choosing Uscreen We were already utilizing the platform for a different membership. Review Source LM Leah M. Pilates Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Finding Success with Uscreen" February 25, 2025 5.0 From my very first meeting with the onboarding specialist to working with the migration and sales teams, my experience with Uscreen has been incredible. It’s empowering to have a platform that not only supports the success of my business but also provides exceptional guidance every step of the way. Pros What I love most about Uscreen is how intuitive the platform is and the complete transparency it provides in analytics. Having clear, reliable data allows me to confidently make business decisions without any guesswork. Cons I do wish there were more customization options for the website layout and the ability to integrate a blog directly within Uscreen’s backend instead of using a third-party solution. Switched from [Playbook](https://www.capterra.com/p/189592/Playbook/) Playbook only had 1 support person who wasn't always available. Analytics were entirely a guessing game with zero transparency whatsoever. Stripe data was not available to me. Needed to offer different pricing and different tiered memberships but wasn't allowed to customize my own pricing. Review Source EN Erika N. Digital Content Manager Sports Used the software for: 6-12 months ### "Uscreen is THE BEST for content creators!" December 18, 2024 5.0 It has been EXCELLENT from start to finish! We had an easy migration with a very helpful and knowledgeable team of migration specialists. After that, it was easy to organize our VOD content and host livestream events. Our members love the Community and Calendar features because it helps them connect with us and the community and stay on top of their fitness goals. Pros Our membership DOUBLED in 6 months! The platform is very user-friendly, includes great features to reduce churn and engage members, and has superior analytics. Monthly meetings with our Customer Success Manager keep us updated on new features and help us maximize our growth potential. Cons There are honestly no cons. Our company tried 3 different platforms before finding Uscreen, and they were nowhere near as good. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Uscreen We actually looked at Wexer and Vimeo, but those were not in the above dropdown. Scree has better features than Wexer and is cheaper than Vimeo. Review Source AB Alexander B. Content Creator Broadcast Media Used the software for: 1-2 years ### "A Solid, Reliable Platform for Creators" May 31, 2025 5.0 For the past three years, their platform has been very easy to use. The team behind Uscreen has been very helpful. Pros Uscreen has been committed to my success as a creator. They have been very responsive to all the problems I have encountered along the way. Cons Their price might a be expensive for a small creator. I still cannot afford a some of their features. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Uscreen Monetization was easier. Also their price is more reasonable compared to that of Vimeo Review Source LD Laura D. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent App Host in UScreen" December 2, 2024 5.0 Professional, easy and good for business Pros Customer focused, always updating the renewing their product and service, great customer service, pro-active, listen to their clients, and the platform itself is easy to use and has great features for the back and front end. Cons There really isn't anything that I don't like Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Less expensive, more functionality and better customer service Review Source Response from Uscreen January 1, 2025 Thank you so much for your kind words and detailed feedback! We’re beyond happy to hear that you’re enjoying the Uscreen platform and finding it professional, easy to use, and beneficial for your business. It’s our mission to provide a user-friendly experience paired with great customer service, and knowing that you’ve felt supported means the world to us. We’re also thrilled that you’re finding more value with Uscreen compared to your previous platform—it’s always our goal to deliver functionality and service that exceed expectations. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We’re so excited to continue supporting you and your business! HS Heather S. CFO Entertainment Used the software for: 2+ years ### "Great support and always getting better" January 18, 2025 5.0 Pros Uscreen's customer support is always quick and helpful. They are continually improving their offerings and regular company reviews with our account rep are insightful and helpful! Happy customer since 2021 Cons It is pretty costly but it has greatly benefitted our company Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Uscreen more options on TVs and more customizable Switched from [MemberPress](https://www.capterra.com/p/134534/MemberPress/) allows tv streaming. Better overall look and user friendliness Review Source AF Abigail F. Founder Sports Used the software for: 6-12 months ### "Try UScreen! You won't regret it!" June 13, 2025 5.0 Solid - great customer support and a nice product overall! I haven't had any issues getting a hold of support if I need it and/or have a question. Pros That is very easy to navigate and looks professional. It reminds me a lot of Netflix with how it is setup. Cons You can't get the videos to loop or slow down. Sometimes the wifi or cell signal you have affects the quality of the video too. Alternatives considered [Adilo](https://www.capterra.com/p/212725/Adilo/) Reason for choosing Uscreen It just didn't have the same looking interface and showed it based on its' price. Review Source JL Joe L. Video Producer Entertainment Used the software for: Less than 6 months ### "Always Innovating " October 8, 2024 5.0 Awesome! They are always there for us and our company. Easy to work with! Pros That they are always updating their site and I love that most! Cons I wish there was a place where you could see if they are working on a suggestion you gave them. Alternatives considered [Passion.io](https://www.capterra.com/p/247738/Passion/) Reason for choosing Uscreen Seemed more professional. And loved the fact that they always are updating. Review Source Response from Uscreen January 1, 2025 Thank you for your feedback! We’re so glad you value our constant updates and support. Your suggestion about tracking feature requests is helpful—we’ll share it with our team. AH Andrew H. Co-founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Uscreen was a game changer!" July 12, 2024 5.0 Thanks to Uscreen we were able turn our small YouTube channel (Refeel Yoga) into a viable source of revenue. They've enabled us to be able to teach, travel, study and live, while generating passive income and live an amazing life. I can't recommend them enough. 5 stars is too few! Pros Aside from the ease of creating out website and making a very beautiful, professionally put together webpage, the customer service has been incredible! We've had amazing calls with our personal representative, every CSA that I've reached out to has been super friendly and attentive. It's been a dream and a life changing experience since we started our account with Uscreen. Cons This is tough, because there are so many positives. I suppose one complaint I would have is the context window in the comments section. I teach Yoga, so when someone asks a question, I want to give as detailed of a response as possible (my wife says I write books to our students) But this means that I often have to create a series of 4 or 5 replies to be able to full answer a questions. Small complaint, but it's something that would make like easier for me. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/)[Patreon](https://www.capterra.com/p/230186/Patreon/) The lower cost per subscriber, having everything in one place (webpage, courses and subscription) all the automations, e-mail marketing, win-back, reduce churn, the ability to customize our own website and of course the MUCH better organization of our video library. Review Source Response from Uscreen January 1, 2025 Thank you for your thoughtful review! We’re thrilled Uscreen has been a game-changer for your business and life—it’s so inspiring to hear. We appreciate your feedback on the comments section and will pass it along to our team. VR Verified Reviewer Creator Online Media Used the software for: 1-2 years ### "Best Choice for Creating Your Own Membership Platform" July 9, 2024 5.0 I've had a really good experience with Uscreen and will continue to use this site to host my membership platform Pros Uscreen makes it super easy to setup your own platform and the controls in the backend make it easy to manage as a solopreneur. They go above and beyond to help you get you up to speed on how to use Uscreen and they're quick to respond if I have any questions or concerns. Cons I would love more features to be able to sort and drip email campaigns to my leads within Uscreen so I don't have to use a different email software Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Better software to host my courses and membership platform Review Source Response from Uscreen January 1, 2025 Thank you so much for your thoughtful review! We’re thrilled to hear that Uscreen has made it easy for you to manage your platform as a solopreneur and that our team has been responsive and supportive in getting you up to speed. It’s wonderful to know you’re having such a positive experience! DO Drew O. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent video membership platform and getting better" January 5, 2024 5.0 Excellent. The platform has steadily improved during the four years I've been with them. Their support is outstanding, video playback is smooth and consistent, payment processing integration with Stripe works well. Pros They are constantly improving the features and their education and support. Cons Sometimes, new features that get released are somewhat underdeveloped and therefore not useful until major improvements are made. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Uscreen less expensive (at the time). Not sure if it still is. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Thinkific wasn't a video library platform and that's what I actually was looking for. Uscreen did the migration for me. No problems. Review Source Response from Uscreen January 31, 2024 Hi Drew, Thanks for your honest review! We're thrilled to have been part of your journey for four years and appreciate your recognition of our continuous improvements and top-notch support. Your feedback on new feature development is invaluable, helping us to refine and enhance our platform. We're glad you enjoy the smooth video playback, Stripe integration, and overall platform experience. Happy to have been the right fit for your needs, especially in your switch from Thinkific. Here's to more years of success together! Warm regards, The Uscreen Team JV Juan V. Creative Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product!" December 14, 2023 5.0 Very pleased with it and has improved a lot over the years. Pros It is easy to use and it has so many great features that other services don't have. Cons Their mobile livestreaming option only allows streaming in vertical mode and not horizontal mode. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Because we saw that other content creators were using Uscreen, so we did our research on why people were not using Vimeo as much and decided that Uscreen was for us. Review Source Response from Uscreen January 3, 2024 Thanks for your fantastic review! We're delighted to hear that you find Uscreen easy to use and appreciate the great features it offers. Our team works hard to provide a platform that stands out from the rest. It's wonderful to know that you've seen improvements over the years. We're committed to continuously enhancing our platform to meet the needs of content creators like you. We're also glad you made the switch from Vimeo to Uscreen. Many content creators have found Uscreen to be a better fit for their needs, and we're thrilled you did your research and chose us. We're here to support you on your content journey, and if you ever have more feedback or suggestions, please don't hesitate to share. Thanks for being a part of the Uscreen community! DR Dale R. Video Creator E-Learning Used the software for: 1-2 years ### "The Best Premium Video on Demand Services" December 11, 2023 5.0 Pros Uscreen has an intuitive user-interface, making it a breeze to set up any video on demand service. Add to it, their world-class customer support when you get stuck, Uscreen certainly sets themselves apart from other similar services. Cons Since users pay for access, I'd like to see Uscreen taking no cut of the earnings. It just seems like double-dipping when account holders are already paying for a monthly/yearly subscription and Uscreen pulls a service fee and a $0.10 per subscriber fee every month. Alternatives considered [Payhip](https://www.capterra.com/p/251233/Payhip/) Reason for choosing Uscreen Uscreen's customer service is second to none and they also have OTT options, so I'm able to distribute my VOD through a number of apps and marketplaces. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Thinkific went from affordable to unaffordable through a number of premium options shifting to different payment models. Review Source Response from Uscreen December 12, 2023 Hi Dale! Thanks for sharing your thoughts! We understand your concern about the monthly service fee and subscriber charge. These fees help us keep improving our platform for your benefit, offering better services and constant enhancements. We're always working to balance fair pricing and top-notch features. Your feedback matters, and we're exploring ways to refine our pricing model. If you have more ideas or questions, feel free to reach out! Thanks for being a part of the Uscreen community. MP Milou P. CEO and Marketing Strategist Online Media Used the software for: 6-12 months ### "BEST membership + app on the market" November 29, 2024 5.0 Absolutely love Uscreen and the app I've built! Pros I love how user-friendly Uscreen is for our members and their team is an incredible support. They are always extremely helpful when our team needs something in order to make my membership + app the biggest success! Cons If you're not into marketing or Tech so much, you may want to outsource some of the work to apply for the app store and getting your membership off the ground. Review Source Response from Uscreen January 1, 2025 Thank you so much for your kind review and for highlighting your experience with Uscreen! We’re thrilled to hear that you find the platform user-friendly for your members and that our team has been helpful in making your membership app a success—it’s what we strive for every day! We absolutely love seeing the amazing app you’ve built and can’t wait to watch your membership continue to grow. If there’s anything you need, don’t hesitate to reach out! BB Brigitte B. Chief Design Officer Design Used the software for: 6-12 months ### "So THRILLED with UScreen" October 1, 2024 5.0 I could not be happier. The team at Uscreen is so communicative, patient, and helpful. They are always innovating. The platform is constantly evolving and improving which makes things so exciting. 10/10 experience! Pros It is beautiful, easy to use, and the team here is INCREDIBLE. Every single person I have come in contact with has been notably kind. So happy with my time here at Uscreen - absolutely worth the investment! Cons I wish it was more affordable, but again, it is worth the investment. Review Source Response from Uscreen January 1, 2025 Thank you for such a glowing review! We’re thrilled to hear how happy you are with Uscreen and our team—it truly means the world to us. Your kind words inspire us to keep innovating and improving every day. JB Jessica B. Customer Service Coordinator Online Media Used the software for: 1-2 years ### "User-Friendly Platform for Video Monetization" August 19, 2024 5.0 My overall experience with Uscreen was great. It made launching and managing a video streaming service surprisingly simple. The platform's user-friendly design, solid customization options, and helpful analytics tools made it easy to tailor the service to my needs. Uscreen is a reliable choice for anyone looking to monetize their video content. Pros The ease of setting up and customizing your own streaming service is what I liked most about Uscreen. Cons The limited customization options compared to some other platforms was what I liked least about Uscreen. Creating reports can also be troublesome. Review Source Response from Uscreen January 1, 2025 Thank you for your thoughtful feedback! We’re so glad Uscreen made launching your streaming service simple and effective. We appreciate your suggestions on customization and reporting and will continue working to enhance the platform. AE Abby E. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Can't recommend Uscreen enough!" August 16, 2024 5.0 Pros \-Second to none customer service -Consistently improving the product based on feedback -Easy to use interface for both the creator and user -While things rarely "break" if they do Uscreen is so quick to fix it -The Membership+ portal is a fantastic resource for learning from other successful creators Cons According to my SEO specialist I hired the analytics section has a bit of room to grow in terms of the amount of data and user friendliness on the back end. Review Source Response from Uscreen January 1, 2025 Thank you Abby! NE Natalie E. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Uscreen Business Owner " July 13, 2024 5.0 Amazing experience! Can't wait to continue growing and expanding my community & business with Uscreen Pros Uscreen has completely changed my life & income. From struggling with my 1-1 coaching business to launching my subscription site and 5x my income within 3 months! Iv received full & ongoing support during set up and throughout the whole process of running my business! They are constantly adding new features & the team are very responsive if you need anything. Forever grateful and excited to reach more people with my online studio! Cons I didn't launch sooner! I would have liked the option to give other team members access to edit website or more administrable roles Review Source Response from Uscreen January 1, 2025 Thank you so much for sharing your incredible success story! We’re thrilled Uscreen has been a game-changer for you and your business. Your feedback about team access is valuable, and we’ll share it with our team for future improvements. 😊 MH Monica H. Director E-Learning Used the software for: 2+ years ### " If you're looking to start your own membership, I recommend Uscreen!" June 12, 2024 5.0 Pros I have been using the Uscreen platform for over 3 years and I am really happy to host my membership platform on it. I find the framework really user friendly. There are plenty of in built marketing tools to help with automations and also to reduce churn. I've also found the customer service/teach team support to be second to none - speedy responses with a genuine desire to help! I also recently found out about Membership + which is Uscreen's support community group full of resources to help encourage and inspire membership owners! If you're looking to start your own membership, I would have no hesitation to recommend Uscreen! Cons I really don't have any cons. I have a few suggestions for requests that I have made to the tech request team that my membership would really benefit from. Review Source Response from Uscreen July 9, 2024 Hi Monica, Thank you for your wonderful review! We’re thrilled to hear that you’ve had a positive experience with Uscreen for over three years. It’s great to know you find our platform user-friendly and our customer support top-notch. We’re always here to help and appreciate your suggestions. KH Katja H. Pilates Yoga teacher Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly recommend Uscreen " June 15, 2024 5.0 From the outset, Uscreen has proven to be an exceptional company that I enjoy working with. Their support team stands out for its incredible efficiency and readiness to assist at a moment's notice. The platform itself is remarkable user-friendly, offering a seamless experience for both us and our customers. It is clear that Uscreen prioritizes both functionality and service quality, making it a top choice. Highly recommended! Pros Ease of use and functionality Superb support team always quick to respond and help Uscreen continues to improve and add new features to the platform has a great community feature which helps to engage with customers Cons Some features are only available on the app, which currently is still out of our budget. Review Source Response from Uscreen July 9, 2024 Hi Katja, thank you for your wonderful feedback! We’re delighted to hear you find Uscreen user-friendly and our support team efficient and helpful. We appreciate your input on app features and are always working to improve. Your recommendation means a lot to us. SS Serena S. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "We love Uscreen" July 10, 2024 5.0 We love Uscreen and are excited to grow our platform with them Pros Support team, quality of user experience Cons uploading videos in bulk can be a bit tricky Review Source Response from Uscreen January 1, 2025 Thank you for your support and kind feedback! We’re excited to grow alongside you and appreciate your note about bulk uploads—we’re always looking to improve. SK Samira K. App Manager Sports Used the software for: 2+ years ### "We couldn't be happier" February 8, 2024 4.0 Pros We've been a customer of uscreen since 2020 and have loved witnessing their development. While we were also in the very beginnings of figuring out our business, so was Uscreen so it really feels like we grew together. In the past year so many incredible features have been added and rolled out. And out success manager \[sensitive content hidden\] has been incredible at attending to our needs and finding creative solutions for our crazy ideas we sprang upon her. At the same time, she always keeps us updated and in the loop about new features and helps us implement them! Cons As a starting company, it is quite pricey. We do believe we're getting our moneys worth however it is a big price point for us. As a german company we sometimes have needs that Uscreen isn't catering to. Understandable, they develop mainly for the US market. To name 2 concrete examples, we require way stricter data protection rules but need to take care of these issues by ourselves. Another issue is that our german customers are not using credit card payment the way that americans are. It's just not a very commonly used payment option. With paypal we've thankfully found a way around it, but a debit card based payment plan would be amazing. Reason for choosing Uscreen A few years ago we would have probably switched over to BSports because they combine our MINDBODY booking app with the video management part of Uscreen. But, and this is a massive but, Bsports lacks all the amazing features that make uscreen so special. They don't offer the community, calendar or playlist function. you can't chat during live streams, and there are no challenges. These are features that make our product special and different from other workout apps. And if we would have switched we would have lost all of these! Review Source Response from Uscreen July 10, 2024 Thank you for your wonderful review! We’re delighted to hear that you’ve enjoyed growing with Uscreen since 2020 and that our features have added value to your business. We appreciate your feedback on pricing and specific needs for the German market, and we’ll keep these in mind for future improvements. Your success and satisfaction are our top priorities. 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