# Page 3 | Uscreen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Uscreen the right Membership Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147245/Uscreen/reviews

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Uscreen

4.8 (127)

[View alternatives](https://www.capterra.com/p/147245/Uscreen/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Uscreen

## Showing most helpful reviews

Showing 51-75 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Melissa C.  
Trainer  
Insurance  
Used the software for: 6-12 months

### "Uscreen Review "

August 5, 2024

5.0

My overall experience is positive. I think it's a great website for companies to offer to their employees that acts as a training video platform. It's especially helpful for companies with multiple types/styles of training videos because Uscreen allows you to categorize them as needed as well as provides data for user engagement.

Pros

The ability to review usage. It is important data that enables our team to see who is actively watching videos and how engaging each video is. The ability to track user engagement allows us to determine what kind of videos our coworkers are viewing over others. That provides additional data on how we can improve our training videos are what are users are looking for.

Cons

The display of all the videos, it would be nice to go into a specific category and only see the videos available on full screen to effectively find what video you are looking for. I do not enjoy the scroll right feature and I believe that videos can be overlooked in this design, especially if you have a lot of videos.

Review Source

Response from Uscreen

January 1, 2025

Thank you for your thoughtful review! It’s great to hear how Uscreen’s analytics and engagement tracking have helped your team understand video performance and improve your training content. We love knowing that the platform is making a positive impact on your company’s training initiatives—especially when it comes to tailoring content to your coworkers’ preferences.

LAB

Leigh Ann B.  
Movement Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Our UScreen Experience"

July 7, 2024

4.0

Our initial experience/set up was rather lengthy. We had many, many interactions with CS for many, many months. We have requested quite a number of features and most have been built. It took time. They do listen to our needs, but our needs aren't always met. Our rate increased and that was very difficult for our small business. While we are in a fairly good place, there are still important features we would like to enjoy that have not yet come to fruition after nearly 2 years.

Pros

The UScreen team is very responsive. While we've experienced growing pains, UScreen has very much grown along with us. They prioritize serving their customer's needs. While the overall needs of the Uscreen community don't always match up with our organization's most pressing needs, UScreen advisors always answer our questions and help us with our own needs. We appreciate new feature roll outs and we appreciate the forward thinking nature of the UScreen team.

Cons

Difficulty of certain features--not intuitive. Fixes generally require large product updates which take time.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

Better rates at the time. Better plans for features.

Switched from

[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

To allow for an in house community for our users.

Review Source

Response from Uscreen

July 9, 2024

Thank you for sharing your detailed experience with Uscreen. We’re thrilled to hear that our team has been responsive and supportive of your needs. We understand the challenges with some features and appreciate your patience with updates. Your feedback on rates and feature requests is invaluable, and we’re committed to continuous improvement to serve you better. We look forward to supporting your ongoing success and welcome any further suggestions you may have.

GH

Greg H.  
Flight Instructor  
E-Learning  
Used the software for: 2+ years

### "Pro video hosting solution for dedicated membership sites"

June 20, 2024

4.0

Professional, proactive, personal ... and pricey. But having access to such a reliable platform with so few technical issues and simple workflow saves you time, so you can be more effective as a creator/publisher. Uscreen just works.

Pros

Support is absolute 5\*, blazing fast and smart. This retains my business more than anything. I also have a Customer Success manager who was assigned to my account to help me find ways to succeed in my business using Uscreen.

Cons

Lack of 'online course' features that would transform the video catalogue into a series of linked courses, with gamification, quizzes and level tests to encourage users to revisit the platform to take the next step in their learning progression. The Community integration (chatroom) lacks rich media support options and is a bit too basic.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing Uscreen

I started when Uscreen was priced was lower, so the decision was simple. Now it's harder to make a relative judgement, the other platforms have many other features at a lower price so it depends on what features you need. My offering has been molded by Uscreen's strengths so it still fits my needs: presenting a strong video catalogue, keeping members engaged in the simplistic embedded community and beautiful apps.

Switched from

[Patreon](https://www.capterra.com/p/230186/Patreon/)[YouTube](https://www.capterra.com/p/237905/YouTube/)

Patreon was too much like begging for handouts, Youtube wanted 30% of revenue for Channel Memberships. Uscreen presents the membership offer clearly in an attractive way that sets up the right relationship: you price the content based on the value. It's clean and slick, it's easy to make it look professional.

Review Source

Response from Uscreen

July 9, 2024

Thank you for your feedback! We’re thrilled our support and Customer Success management have been crucial to your success. We appreciate your insights on course features and community integration and are working on improvements. We’re here to support you every step of the way.

AE

Abby E.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Can't recommend Uscreen enough!"

August 16, 2024

5.0

Pros

\-Second to none customer service -Consistently improving the product based on feedback -Easy to use interface for both the creator and user -While things rarely "break" if they do Uscreen is so quick to fix it -The Membership+ portal is a fantastic resource for learning from other successful creators

Cons

According to my SEO specialist I hired the analytics section has a bit of room to grow in terms of the amount of data and user friendliness on the back end.

Review Source

Response from Uscreen

January 1, 2025

Thank you Abby!

NE

Natalie E.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Uscreen Business Owner "

July 13, 2024

5.0

Amazing experience! Can't wait to continue growing and expanding my community & business with Uscreen

Pros

Uscreen has completely changed my life & income. From struggling with my 1-1 coaching business to launching my subscription site and 5x my income within 3 months! Iv received full & ongoing support during set up and throughout the whole process of running my business! They are constantly adding new features & the team are very responsive if you need anything. Forever grateful and excited to reach more people with my online studio!

Cons

I didn't launch sooner! I would have liked the option to give other team members access to edit website or more administrable roles

Review Source

Response from Uscreen

January 1, 2025

Thank you so much for sharing your incredible success story! We’re thrilled Uscreen has been a game-changer for you and your business. Your feedback about team access is valuable, and we’ll share it with our team for future improvements. 😊

LB

LaShonda B.  
Tech Educator, YouTube Coach  
E-Learning  
Used the software for: Less than 6 months

### "They are genuinely invested in your growth, not just your subscription"

August 8, 2024

5.0

The process of working with Uscreen was pure joy. They opened my eyes to so many possibilities and encouraged me every step of the way. I'm so grateful for all their support in migrating my members to this beautiful new digital home and I can't wait to see how big my community grows as a result of this software.

Pros

The access to the Uscreen team during onboarding is the best part of working with this company. Other tools can help you build a membership. Uscreen's team is next to none.

Cons

I would love if they integrated with more tools I use in app.

Alternatives considered

[Circle](https://www.capterra.com/p/10002260/Circle/)

Reason for choosing Uscreen

I have a video centric business and Uscreen did a much better job displaying my videos.

Review Source

Response from Uscreen

January 1, 2025

Thanks so much, LaShonda!

MH

Monica H.  
Director  
E-Learning  
Used the software for: 2+ years

### " If you're looking to start your own membership, I recommend Uscreen!"

June 12, 2024

5.0

Pros

I have been using the Uscreen platform for over 3 years and I am really happy to host my membership platform on it. I find the framework really user friendly. There are plenty of in built marketing tools to help with automations and also to reduce churn. I've also found the customer service/teach team support to be second to none - speedy responses with a genuine desire to help! I also recently found out about Membership + which is Uscreen's support community group full of resources to help encourage and inspire membership owners! If you're looking to start your own membership, I would have no hesitation to recommend Uscreen!

Cons

I really don't have any cons. I have a few suggestions for requests that I have made to the tech request team that my membership would really benefit from.

Review Source

Response from Uscreen

July 9, 2024

Hi Monica, Thank you for your wonderful review! We’re thrilled to hear that you’ve had a positive experience with Uscreen for over three years. It’s great to know you find our platform user-friendly and our customer support top-notch. We’re always here to help and appreciate your suggestions.

AE

Adam E.  
Manager  
Sports  
Used the software for: 1-2 years

### "Great service to video subscription"

July 9, 2024

5.0

We have had a very positive experience since we started using Uscreen

Pros

Uscreen is always quick to respond when we need something and are willing to work with us and help our platform grow

Cons

Checkout service - but you can add your own

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

They were expensive and not as good as uscreen

Review Source

Response from Uscreen

January 1, 2025

Thank you so much for your feedback! We’re delighted to hear that you’ve had such a positive experience with Uscreen and that our team has been quick to respond and support your platform’s growth. It’s incredibly rewarding to know we’re helping you succeed!

JS

Justin S.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Uscreen FTW!"

June 26, 2024

5.0

The platform is intuitive and the entire Uscreen team provides help at every step of the process. I never felt like I had to comb through support articles or Google things to make progress. I always had a real person there to help me build the membership out successfully.

Pros

The ability to house all of my video content and community in one place has been amazing. Plus, I have an awesome custom app for my membership that lets users watch and interact wherever they are at.

Cons

The community features are still lacking compared to other platforms.

Review Source

Response from Uscreen

July 9, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying having all your video content and community in one place and that the custom app is working well for you. We appreciate your input on the community features and are continuously working to enhance them. It’s fantastic to know that our team has been there to support you every step of the way. Your success is our priority, and we’re here whenever you need us.

SP

Sabrina P.  
Digital Specialist  
Media Production  
Used the software for: 2+ years

### "Excellent platform."

July 9, 2024

4.0

Pros

Excellent platform. Excellent quality/ price ratio. Quick and helpful help.

Cons

The only downside is that it does not have multilingualism.

Review Source

Response from Uscreen

January 1, 2025

Thanks Sabrina!

MB

Matt B.  
Head Professional  
Sports  
Used the software for: Less than 6 months

### "Would Highly Recommend"

July 31, 2024

5.0

So far its been excellent and the help I've received is top notch, its easy to use and I cant recommend it enough.

Pros

It is very easy to create a membership site with lots of great templates and easy to follow instructions. Also the Chat feature is way and above the best Ive used.

Cons

Adding Content is very timely. Also Writing Descriptions takes a very long time.

Review Source

Response from Uscreen

January 1, 2025

This is so appreciated, thank you Matt!

AM

Antoni M.  
COO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review after using Uscreen for 2 years"

June 15, 2024

5.0

Overall, Uscreen is incredible and I would highly recommend them!

Pros

We've hosted our membership with Uscreen for 2 years now, and every step has been a truly enjoyable experience. The platform is easy to use, yet full of incredible video and marketing features which have helped us grow beyond expectations. They're always innovating and adding new tools to the site, and the customer support team surpasses anything else - they're quick to respond and eager to help with anything.

Cons

Although the regular price for just a membership website is fairly reasonable, launching an app is quite (understandably) pricey and outside many creator's budget.

Review Source

Response from Uscreen

July 9, 2024

Hi Antoni, Thank you for your fantastic feedback after two years with Uscreen! We’re thrilled that you’ve found our platform easy to use and packed with features that have helped you grow. Your appreciation of our customer support means a lot. We’re always here to support you.

RR

Ryan R.  
Co-Founder  
E-Learning  
Used the software for: 2+ years

### "So glad I chose Uscreen to handle my membership site"

May 10, 2024

5.0

My overall experience has been great! I love that they listen to feedback and are genuinely trying create a really good product. They're team seems to really enjoy working with creators and you can sense that. And if there isn't a solution for you're problem, they try to find workarounds.

Pros

I really like the content layout, it matched Netflix and since my students don't take a linear path to learning I like that they can search or we can group things into categories for them to find.

Cons

My cons are centered more towards my specific use case. I wish Uscreen had quizzes for my customers to take after they watch a specific video.

Alternatives considered

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

Vimeo I believe was either too expensive or it was built more for entertainment services. Systeme.io was just too early and lacked a lot of features.

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/)

I've tried a lot of course platforms and what made me switch was the Netflix style content delivery. The other platforms were more linear at the time I was using them. I don't know if they've changed, but if they did, I don't think I would go back to them.

Review Source

Response from Uscreen

July 9, 2024

Hi Ryan, Thank you for your fantastic review! We’re delighted that you enjoy our Netflix-style content layout and appreciate your feedback on quizzes. It’s great to hear that our team has been supportive and responsive to your needs. We’re committed to continuous improvement and helping creators succeed.

SS

Serena S.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "We love Uscreen"

July 10, 2024

5.0

We love Uscreen and are excited to grow our platform with them

Pros

Support team, quality of user experience

Cons

uploading videos in bulk can be a bit tricky

Review Source

Response from Uscreen

January 1, 2025

Thank you for your support and kind feedback! We’re excited to grow alongside you and appreciate your note about bulk uploads—we’re always looking to improve.

TH

Tony H.  
ceo  
Media Production  
Used the software for: 2+ years

### "I glad i found it ."

April 30, 2024

5.0

so far very well ,specially customer service

Pros

Easy to use ,and I can organize content very well

Cons

no download function for user who want to own the video ,like apple tv or amazon

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

hopeless customer service by vime and many tech issues ,not working well at and overcharging ,don't go there

Review Source

Response from Uscreen

July 9, 2024

Hi Tony, Thank you for your feedback! We’re glad you found Uscreen and are enjoying the ease of use and content organization. We appreciate your suggestion about a download function and will consider it for future updates. We’re happy to hear our customer service has met your expectations.

MT

Marla T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Uscreen was exactly what I was looking for..."

May 9, 2024

5.0

Pros

Uscreen was exactly what I was looking for in my membership site. I took a LONG time comparing and weighing the options, talking to other people, and I did not make the wrong choice. The customer support is wonderful. I’m currently a one-person team and it’s extremely helpful to be able to get answers quickly. My customer success manager has been great from the beginning, too. The platform has been intuitive to use, and there are tutorials for the things that are not. They are always adding more features, and their membership community is helpful for new ideas and ways to grow.

Cons

Cost can be high, but you get what you pay for.

Review Source

Response from Uscreen

July 9, 2024

Hi Marla, Thank you for your wonderful review! We’re thrilled to hear that Uscreen has been exactly what you were looking for in a membership site. It’s great to know that our customer support and success manager have been helpful. We’re committed to adding new features and supporting your growth.

LP

Liz P.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend!"

February 4, 2024

5.0

Love it! I'm not that confident technically but it is all so easy to work my way around, the customer service, support and help area is so extensive that you simply can't go wrong. Highly recommend.

Pros

The customer service is excellent. The team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions. I also love how easy it is to set up and get going, then add additional services as you develop.

Cons

Not really a con, but they are still working out some quirks with the app which do impact end user functionality. But not enough for me to even consider changing platforms!

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

Cost, functionality and recommended by another user

Switched from

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Cost and functionality on Kajabi were not as good

Review Source

Response from Uscreen

July 10, 2024

Thank you for your fantastic review! We’re delighted to hear that you find our customer service excellent and the platform easy to use. We appreciate your patience with the app quirks and are continually working to improve. Your recommendation means a lot to us.

SZ

Sherry Z.  
CEO and Founder  
Alternative Medicine  
Used the software for: 2+ years

### "Uscreen helps us reach the 70+ market with an easy and intuitive interface"

February 7, 2024

5.0

We have been with uscreen for over 4 years after being with Vimeo ondemand for over 2 years. And 2 years of a homegrown solution. The functionality of uscreen over those two options is a difference of night and day. We especially like the separate bundle purchase option in addition to lots of subscription options. We LOVE the tech support team. They are VERY responsive, knowledgeable and always keep us in the loop on outstanding issues.

Pros

The visual layout of the videos is very easy to navigate for our older subscriber population.

Cons

The cost of customer support if we chose to have our users be in contact directly with the uscreen tech reps.

Reason for choosing Uscreen

Cost and functionality were are main reasons for leaving Vimeo ondemand. We never have regretted that decision.

Review Source

Response from Uscreen

July 10, 2024

Hi Sherry, Thank you for your fantastic review! We’re thrilled to hear that Uscreen’s visual layout is easy for your older subscribers to navigate and that you’ve had a great experience with our tech support team. We appreciate your feedback on support costs and will keep it in mind. Your satisfaction is our priority.

Navin R.  
Owner  
Sports  
Used the software for: 2+ years

### "The best app to grow your brand and monetize your community"

January 16, 2024

5.0

Pros

Uscreen is the end all be all for creators/entrepreneurs to monetize their content through amazing apps and overall experiences. We have been using Uscreen for several years now and they are always upgrading the backend and adding new features, our community loves the app and the content is delivered super clean. It's essentially our own version of netflix for our brand.

Cons

Still lacks certain features that could make it a beast!

Review Source

Response from Uscreen

January 31, 2024

Hi Navin, We're thrilled to hear Uscreen has been instrumental in growing and monetizing your brand! It's great to know that our continuous upgrades and new features are resonating with your community and that you're enjoying the clean content delivery, akin to your own brand's Netflix. We're curious about the additional features you're looking forward to. Your feedback is vital for us to evolve into the beast you envision! Thank you for being a part of the Uscreen family and for your continued support. We're excited to keep growing and improving with you! Cheers, The Uscreen Team

AK

Ahmer K.  
Director  
Sports  
Used the software for: 2+ years

### "Uscreen brings the power of the big boys to the people."

December 20, 2023

5.0

What makes Uscreen great is the people that work there. Every single one of them have been great, gave me great advise and went out of there way to solve problems.

Pros

Uscreen can pretty much do everything. It takes a little while getting used to it but when you do it's such a powerful tool. It has made such an impact on my life.

Cons

They don't have multi-currency this has really prevented us taking clients on from other countries.

Reason for choosing Uscreen

I chose Uscreen because of \[sensitive content hidden\] that guy gave me so much confidence and was so helpful and even up to today he calls and checks up on me. He was the deciding factor. I am a people person and Uscreen have great people.

Review Source

Response from Uscreen

January 3, 2024

Thank you for your amazing review! We're thrilled to hear that Uscreen has had such a positive impact on your life. Our platform is indeed designed to offer a wide range of capabilities, and we're delighted that you find it to be a powerful tool once you get the hang of it. We're constantly working to make it as user-friendly as possible while providing powerful features. It's truly heartwarming to hear your praise for our team! Our people are at the heart of what we do, and we're dedicated to providing excellent service. We're glad you've experienced great advice and exceptional problem-solving from our team members. Thank you for choosing Uscreen, and we look forward to continuing to empower your journey. If you ever have more suggestions or feedback, please feel free to share. We're here to help!

JG

Juan G.  
Creator  
Online Media  
Used the software for: 6-12 months

### "It's been a transformative Experience with Uscreen!"

December 13, 2023

5.0

Since integrating Uscreen into my IG Content Club in July, the experience has been incredible. The platform's user-friendly interface and visually appealing layout make content management a breeze. My members have expressed immense satisfaction, particularly with the convenient access to content through the mobile app. Uscreen's customer success team deserves special mention for their exceptional support, making my journey from onboarding to regular check-ins smooth and hassle-free. Moreover, the addition of live streaming services has greatly enhanced our offerings, and the responsiveness of the customer support team during any issues has been commendable. Uscreen has truly redefined our content delivery experience.

Pros

Dashboard and backend, customer support and customer success teams, content management, live stream functionalities, and community!

Cons

It's not a dislike, but it would be great if besides just hosting videos we could host products. In my membership I give access to other resources like templates, prompts, etc and there is nowhere to share this without having to create a video!

Review Source

Response from Uscreen

January 3, 2024

Thanks so much for sharing your experience with Uscreen! We're genuinely thrilled that you've been loving it since migrating your IG Content Club over last July. Our team worked hard to make the platform user-friendly and visually appealing, so it's awesome to hear that content management has become a breeze for you. We're all about convenience, and it's great that your members are loving the easy mobile app access. Our customer success team is here to make your journey smooth. We're delighted to have been a part of your hassle-free journey!

FB

Foster B.  
Head Wrangler  
E-Learning  
Used the software for: 6-12 months

### "Dynamic Transformation with Uscreen "

January 2, 2024

5.0

The ease of use and customer support have been outstanding. The initial setup was easy and there were no issues found during the initial deployment of our site with Uscreen.

Pros

Uscreen isn't just a video hosting platform; it has been a catalyst for a revolutionary shift in how Pest Posse TV delivers its content to the pest control industry. Since using Unscreen we have had a surge in Pest Posse TV memberships, thanks to its intuitively designed interface and robust features. It has helped us immerse our members and followers with an unparalleled video consumption experience like never before. The sleek platform design ensures a seamless viewing adventure on any device, making learning on the go an absolute breeze. The community feature offered by Unscreen has helped us provide more engagement and forge a sense of camaraderie within the Pest Posse TV community. Uscreen isn't just a tool; it's the fuel for exponential growth.

Cons

There is nothing I don't like about Uscreen. So far it has been excellent.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

Cost and ease of use and deployment. Also, Uscreen had some great reviews.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Wanted a better experience for our followers and a way to expand the platform that was more engaging

Review Source

Response from Uscreen

January 3, 2024

Hi Foster! We're humbled by your comment that there is nothing you don't like about Uscreen. Your satisfaction is our greatest reward, and we're committed to maintaining excellence. It's wonderful to know that the ease of use and customer support have met your expectations. We aim to make the initial setup and deployment as smooth as possible, and we're here to assist you every step of the way. Thank you for choosing Uscreen over alternatives like Vimeo. We're dedicated to providing a cost-effective, user-friendly, and engaging platform for content creators like you. If you ever have more insights or suggestions in the future, please don't hesitate to share. We look forward to continuing to support your exponential growth!

CD

Charlene D.  
Founder, CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Solid product, good community and they make you feel like family."

January 15, 2024

4.0

Overall I'm very happy w/ my uscreen experience. I transferred from creating my own site w/ a LOT of custom wordpress add ons to uscreen. It has been a solid product. They are always listening to their members and I feel very supported.

Pros

Product works well. It takes away all the tech work from building a membership site I can focus on my content. Customer support is top! It feels like a family and I feel very supported even if I know I'm not their biggest client. They are listening to their users and their community. They are always engaging with us. I am also able to connect w/ other like minded members.

Cons

Analytics in terms of where I got sign ups from (google, instagram etc) are hard to come by. Google Analytics integration could be more seamless and have someone to help us with making sure it was done right. Right now when I go live, the URL doesn't save and I have to create a completely different piece of content for the "recorded video"

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

uscreen offered a more competitive price for a small business like me and I also didn't feel like I was another #.

Review Source

Response from Uscreen

January 31, 2024

Hello Charlene, We're delighted to hear that Uscreen has been a solid choice for your business, making tech work hassle-free so you can focus on your content. It's heartwarming to know that our customer support makes you feel like part of the Uscreen family – that's exactly what we aim for! Your feedback on analytics and Google Analytics integration is invaluable. We're continuously working to improve these aspects and appreciate your suggestions. We'll also look into the issue with live URL saving for recorded videos. It's fantastic that you feel heard and supported in our community. Your success and satisfaction are our top priorities. Thank you for choosing Uscreen and for being such a valued member of our community. We're excited to continue supporting your journey! Warm regards, The Uscreen Team

DK

Dan K.  
Technical Director  
Broadcast Media  
Used the software for: 1-2 years

### "Great for PPV / Subscription video"

February 5, 2024

5.0

We have used Uscreen to deliver live and on-demand videos as pay-per-view and subscription products. The system provides a good amount of flexibility about how content is monetised

Pros

Easy live streaming Built-in paywall that is low friction for customers Marketing and sales features that provide a good funnel to get started TV and mobile apps without needing to develop from scratch

Cons

A few UI elements are little fiddly (e.g. time selector)

Alternatives considered

[Dacast](https://www.capterra.com/p/122710/DaCast-Web-Conferencing/)[VPlayed](https://www.capterra.com/p/166345/vplayed/)[Muvi](https://www.capterra.com/p/162335/Muvi/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Uscreen

Sensible pricing model Good customer-facing UI/paywall Affordable TV/Mobile apps

Switched from

[Wowza Video](https://www.capterra.com/p/202899/Wowza-Video/)

Built-in paywall TV and mobile apps Good pre-sales technical support

Review Source

Response from Uscreen

July 10, 2024

Thank you for your fantastic review! We’re delighted to hear that you find Uscreen easy to use for live streaming and appreciate our built-in paywall and marketing features. We value your feedback on the UI elements and are always looking to improve. Your satisfaction is our priority.

CA

Charlee A.  
Owner, Founder, CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Coming from Vimeo OTT, wish I hadn't of switched"

March 21, 2024

3.0

Migration was the biggest headache I’ve ever encountered. The Apps and Webs team were disconnected and virtually no communication leaving a lot to error. Support queries take days, hours, and weeks. Their staff take the weekend off and sign-off after 5pm. If something happens after hours or over the weekend don’t count on it being addressed. You can guarantee to lose business in the transfer, especially from Web subscribers. Uscreen says that a Stripe migration is ‘simple’, but it’s far more complex than they lead you to believe. From a platform perspective: Uscreen’s perks are the calendar and Community, however Vimeo customers will have complaints about that — and when you try to raise these issues with the AI Bot that Uscreen uses for Support — they go nowhere. They have an alleged “feature request” button where you can request things like different roles for your employees/team, a deep dive into customer information, but they never go anywhere, and don’t count on a Uscreen employee reaching out to you to confirm receipt or even discuss potential changes to their system that could be beneficial (and not to mention, compete with their largest competitor - Vimeo.) All in all, if you’re thinking about doing it. Don’t.

Pros

Some features are nice: Calendar & Community, but that's about it.

Cons

\- Poor support. - Employees who aren't bots seem overworked and not enthusiastic about their work. - The migration process was far from seamless. - Content management requires additional steps: For example, you cannot simply 'delete' a video from a Category. And you can't have a Collection within a Collection.

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Uscreen

Price, App-Web integration, Support team located in the US.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

The initial Uscreen representative I spoke to was amazing. Communication was timely, and they responded quickly to all my questions. They were also able to offer a competitive rate to what I had been paying at Vimeo OTT. When the contract was signed and I was handed off to my 'Migration Team,' the wheels fell off.

Review Source

Response from Uscreen

July 10, 2024

Hi Charlee, Thank you for your candid feedback. We’re sorry to hear about your challenging experience with the migration process and support. Your insights are invaluable and will help us improve our services. We’re committed to addressing these issues and enhancing our platform and communication.

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