Municipal Code Online

4.5 / 5 6 reviews

Who Uses This Software?

Cloud government software for villages, towns, cities, and counties who desire to be self reliant, current, and transparent to their citizens.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $780.00/year
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Municipal Code Online
  • www.municipalcodeonline.com
  • Founded 2013
  • United States

About Municipal Code Online

Municipal Code Online (MCO) provides codification services with web software that empowers local government administrators to update, publish, and search their own Code, their own Minutes, and other important Government Books. Local control makes code current, and benefits Councils and Citizens as changes are automatically live and available on desktop and mobile devices. MCO is great for iPad Councils and paperless governments who desire to be transparent with the ever-changing government book.


Municipal Code Online Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

Municipal Code Online Reviews Recently Reviewed!

Great product, easy to use.

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of making changes, updating content and real time publishing. The staff is always willing to assist with questions when the need arises. The conversion was very painless and smooth.

Cons: When we first converted, getting used to the new format. Took time to get copy and pasting in the correct format down.

Overall: We were able to get our ordinance changes out to the public the day after they were adopted.

Vendor Response

by Municipal Code Online on May 03, 2017

Excellent feedback, thanks!

Pretty easy to use, however there could be more features .

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, I am able to get a lot done in a small amount of time. Pretty easy to navigate and I can do searches for specific phrases.

Cons: Copy and paste has to be plain text. It takes a little while to load once a lot of stuff has been loaded on.

Vendor Response

by Municipal Code Online on May 03, 2017

Excellent feedback, and I assure you more features are presently on their way that will empower your team even more than they do already.

Easy to use and our codes are changed quickly.

May 02, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, features, and functionality. Changes to our code are updated quickly at a cost that is reasonable. Also that our citizens can get to it from our website and navigate through it with ease.

Cons: That this product wasn't available sooner. That I haven't use the other books being offered to better what our citizen's are seeing. I just found out this past week that there is not enough room on the recorders page of our city website to post anymore minutes and agenda's. I wish I had moved the past ones over to the minute book (another book being offered by Municipal Code Online. When that is done I really won't have a Con.

Overall: Ease and ability to know myself that changes are done in a timely manner.

Vendor Response

by Municipal Code Online on May 03, 2017

Thanks for being so eager to tackle ongoing code management on your own! We are continuously amazed at how much City Clerks and Recorders do for cities, and you are no exception. Keep us informed if you have any software suggestions.

Municipal Code Online has been great!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love that you can search by topics. Makes it so easy to refer people to do their own research on topics they are interested in or concerned about.

Cons: Formatting is different. Would be ideal to be able to copy and paste documents that have already been done on our end.

Vendor Response

by Municipal Code Online on May 03, 2017

Thanks for your feedback! We will be releasing some new features very shortly where you will be creating the documents on your end from MCO, making the copy and paste element totally unnecessary. We'll be in touch with you about those features, soon!

MCO is a great product. The city likes the searchability of the code

May 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Users like the ease of searching, whether by key word, title, or section. As the administrator, I like having the control of editing the code when amendments are made.

Cons: No online manual for code editors. We have to call or email and sometimes it takes hours or days to get a response.

Overall: mobility and searchability at an affordable price.

Vendor Response

by Municipal Code Online on May 03, 2017

Thanks for your great feedback! You can view our online manual for code editors at the following link https://mco.municipalcodeonline.com/book?type=ordinances#name=3_The_3-Step_Codification_Process If you need an immediate response, feel free to reach out at any time via our toll free number at 855-686-4263, or call my cell directly. Thanks for having such an in-depth Resolutions Book. We show it off to other cities all the time!

Codification that saves time and money

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My organization has switched to Municipal Code Online (MCO) within the last six months. We love the control this software gives us-- rather than waiting weeks or months for a codification service, our code is current the morning after an ordinance or resolution passes. Not only is our code up-to-date, but the original ordinances or resolutions remain linked to the section of code they reference which allows us to see exactly what the code looked like at any point in our municipality's history.

The MCO platform is also flexible and allows us to be more transparent. We're working on adding all the proclamations to the site and considering including council policies and land use information. We like that we can add as much as we want for the same flat rate.

As a local government, we do feel obligated to gripe a little bit about the cost of MCO. It's only a 70 - 75% savings over our previous codification service. We would prefer it were awesome and completely free. Who wouldn't, right?! In this case, we'll just have to settle for the huge savings as an acceptable alternative.

Finally, the people at MCO are weird. They are helpful and polite, they go the extra mile, they possess an inordinate amount of common sense, and they do a great job. I've never asked to have something done or to get more information without getting a thorough response in a short timeperiod. It's refreshing and increasingly unusual to find folks with such a strong sense of customer service.

We're only six months in to what we hope will be a much longer relationship, but I highly recommend MCO at this point. I've also heard a bit about what they have planned for the near future and am excited to grow with them as they make all my dreams come true.

Vendor Response

by Municipal Code Online on November 24, 2015

Dallin: Thanks for the absolutely glowing review, and you have a wonderful turkey this week!