--- title: "Salsify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salsify Software - reviews, pricing plans, popular comparisons to other PIM products and more." source_url: "https://www.capterra.com/p/147254/Salsify/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Salsify Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Salsify ## What is Salsify? Salsify empowers brand manufacturers to deliver the product experience consumers demand anywhere they shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industrys broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. Global brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf. ## What is Salsify used for? [PIM](https://www.capterra.com/pim-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $1500 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salsify?[Manage this product listing](https://www.g2.com/products/salsify-pxm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salsify 4.5 (35) VS. [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting Price $1500 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (33) Ease Of Use 4.5 (97) Value For Money 4.0 (24) Value For Money 4.2 (91) Customer Service 4.4 (27) Customer Service 4.5 (95) ## Salsify alternatives [4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (304)](https://www.capterra.com/p/143730/Kontainer/reviews/) Starting price $430.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Plytix](https://www.capterra.com/p/149113/Plytix-PIM/) [4.7 (97)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149113/Plytix-PIM/) Highest Rated [Pattern PXM](https://www.capterra.com/p/173147/Amplifi-io-Digital-Asset-Management/) [4.9 (52)](https://www.capterra.com/p/173147/Amplifi-io-Digital-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173147/Amplifi-io-Digital-Asset-Management/) [View all alternatives](https://www.capterra.com/p/147254/Salsify/alternatives/) ## FAQs about Salsify Overview ### Which roles and teams benefit most from Salsify? Salsify is most used by ecommerce product managers, digital marketing teams, and content or writing managers who maintain product information, taxonomy, and retailer-ready content. Sales, account management, and wholesale support teams use it to share accurate catalog data, while executives and business-process leaders oversee product data governance and channel readiness. Answer based on 32 reviews Overview ### What company size and specific industries is Salsify built for? Salsify is designed for leading brand manufacturers, retailers, and wholesalers that sell products across multiple channels, including their own ecommerce sites, online retailers, and marketplaces. It is best suited to larger companies in consumer-facing commerce sectors that manage product sales through digital and marketplace channels. Features and Usability ### What are the key features of Salsify? Salsify offers product catalog and product data management, plus data integration and API support for connecting product information across systems. It includes digital asset management, content management, workflow management, version control, access controls/permissions, data quality control, and channel analytics for managing, publishing, and tracking product content. Getting Started and Support ### What training and onboarding options does Salsify offer? Salsify provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided learning, webinars cover scheduled instruction, documentation offers written reference, and videos provide self-paced viewing for key tasks and product details. Answer based on 4 reviews Getting Started and Support ### What customer support options does Salsify offer? Salsify provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as generally helpful for onboarding and issue resolution, though some say self-service can feel limited and response times may vary, with occasional delays before answers arrive. Answer based on 5 reviews Ease of use ### How easy is Salsify to use? Salsify makes product content and asset management accessible for many content teams, especially after setup. Its interface updates, navigation, and asset tools help reduce repetitive work, but some users find onboarding difficult. Large imports, product edits, search speed, and occasional interface glitches can require extra time or support. Answer based on 11 reviews ## Features AI summary Based on 396 PIM reviews Not all PIM platforms cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Data Synchronization** (**51%** of reviewers rated this feature as critical) - **Search/Filter** (**48%**) - **Catalog Management** (**46%**) Salsify includes **Search/Filter** and **Catalog Management**, giving teams a way to locate product information quickly and maintain organized, accurate catalogs across channels. However, it does not offer **Data Synchronization**. Instead, it provides other highly rated capabilities, including **Content Management** (**49%**) and **Master Record Management** (**44%**), which help businesses keep product content consistent and manage a trusted source of record, allowing teams to improve product data quality and support more reliable merchandising and distribution workflows. Search/Filter 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Catalog Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Content Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Master Record Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Build a master repository to store entire business data in a categorized fashion Catalog Creation 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create catalogs of products and/or services Collaboration Tools 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Salsify 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Analytics: Analyze and track performance of channels - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Integration: Combining data from different sources and providing a unified view - Data Modeling: Conceptual model of how data items relate to each other - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Database Publishing: Partially or fully automated creation of formatted publications from unformatted data - Digital Asset Management: Manage digital assets - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Inventory Management: Track and manage inventory levels to maintain proper supply - Master Record Management: Build a master repository to store entire business data in a categorized fashion - Merchandising: The activity of promoting the sale of goods at retail - Metadata Management: Collect and maintain structured information that describes data or content - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Reviews Management: Track and monitor reviews of products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (33) 4.4 Based on 33 reviews ## Pricing Value for money 4.0 (24) Free Trial Basic $1,500 Per Month Value for money 4.0 (24) 4.0 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (27) 4.4 Based on 27 reviews ## User reviews Overall rating 4.5 Based on 35 reviews Filter by rating Counts reflect reviews available in this feed. 5(19) 4(14) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Sebo D. Managing Director Used the software for: 3-5 years ### "Incredible power for a multi-channel world." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2017 Effectively manage large product content portfolio with lower resources. Pros There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: Less than 1 year ### "This needs some work for how much they want you to pay." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 15, 2021 We were looking for a managed system that gave us a few key components when creating and editing products. The overall experience is, in a word, "Okay" they don't really bring anything to the table that others don't already have. We found the calculated properties are exceptional and are the only reason that they won in our trials. Unfortunately, the management system is slow and tedious, but the advanced systems work well. They seem to be way more interested in getting you on board than they are in supporting their product. They have even outsourced the onboarding to "Partners" that are required to even use Salsify. We went through meeting after meeting that could have been simplified to a SINGLE email. Lastly, I would say that Salsify is not worth the $35,000/year Minimum price tag that they want you to sign up for (Plus the required partner minimum of around $16k). It's a simple SaaS (Software as a service) that should be a monthly subscription, I would be willing to say that Salsify would get more businesses on board if they charged somewhere around $150 - $300 per month. Pros Of all of the Product Information Management options, Salsify checked all of the boxes. We have the ability to Bulk update products and their properties in a couple of ways. We are able to organize our products however we want. The calculated properties are critical to our workflow and are easy to build/use. The import and export features are fantastic. Cons You will be using the import/export features more often than the salsify editors. It takes 3-4 clicks and 2-3 page loads to edit a product's information. Or an entire export-edit-import process. The GUI looks outdated, is slow to navigate, and, in some places, not intuitive. The Rich Text editors lack basic text editing. The support team is slow, usually taking 2-3 days to respond. The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense. Salsify requires a third-party consulting firm to be your onboarding partner and it's not included in the already hefty price tag. (attempting to add another $16k in our case). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Chief Digital & Innovation Officer Used the software for: 1-3 years ### "Awful company" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 4, 2023 The experience with this vendor is horrible, they practically disappeared immediately after the sale. I do not recommend it to anyone Pros The software has good potential and covers the PIM use case, with an off-the-shelves approach Cons The vendor has a very bad level of service, it takes months to even have a conversation and get a quote. The setup, followed by them, was wrong but they didn't take responsibility and we had to do it all over again at our expense. Each new very small intervention has very high costs and unpredictable execution times, which has created considerable difficulties at the business level.Furthermore, the DAM-related features are really scarce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Account Manager Used the software for: 3-5 years ### "Great tool to host all product data" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 3, 2019 Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great. Pros The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier. Cons Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer eCommerce Product Manager Used the software for: 3-5 years ### "I spend all day in Salsify" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2019 Pros I have used many different content syndication tools in the past, and Salsify blows all of them out of the water. They work with all of the top retailers and really engage with their customers to develop features that are on the cutting edge of ecommerce. Cons Some features that were built in the past haven't been updated, as their focus has shifted. A lot of things require contacting customer support, which is a good thing for some but as a power user I would like to handle as much as I can by myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victor D. CEO Used the software for: 1-3 years ### "Great and complex at the same time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 29, 2022 Pros Asset management is super easy and very user friendly; more than other platforms in that area. Tip: evaluate using Salsify as main data asset management rather than aggregator and syndication platform only. Cons Channel integration at source depends obviously in your data sources. Could be as complex as many data sources to consolidate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Taxonomy Manager Used the software for: 3-5 years ### "Salsify support team is fantastic. Always willing to help" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2017 Pros Working in and out of Excel is a convenient way to get a lot of work done quickly. Formulas are proving more and more useful. Cons Some of the UI elements lack polish. Occasionally, the screen will reload to a blank. Difficult to replicate but happens from time to time (perhaps while under heavy load?) Imports could use some bulk mapping/checkbox options (like being able to edit in the summary view instead of clicking on each column individually). This is especially useful for large templates with many columns of data. Formulas sometimes work and sometimes don't. For example, PATH\_NAME and PATH\_ID do not work in In-App computed properties. This wasn't made clear in documentation, only in discussion with Support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Crystal S. Writing Department Manager Used the software for: 3-5 years ### "Salsify is an overall easy-to-use program that helps me to move through workflow quickly." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2017 Ease of use when trying to work with my inventory quickly. Pros I like how it organizes my inventory and makes it highly searchable, and therefore much more easily accessed as I need it. Cons Occasionally slow moving and some lists make it difficult to move from one product to the next with ease. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ecommerce analyst Used the software for: Less than 1 year ### "Excellent Organizational Tool" 5.0 December 13, 2019 Salsify has been a great addition in our workflow, and we'd recommend it. Pros \-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful Cons Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Brand Manager Used the software for: Less than 1 year ### "Powerful and customizable" 5.0 December 8, 2022 Pros The limitless options in content management from importing data to exporting to different channels. Cons Probably the cost of the platform, even being superior to other competitors, could be a constraint for acquiring the solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147254/Salsify/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pimcore vs Salsify](https://www.capterra.com/compare/132854-147254/pimcore-vs-Salsify) [Syndigo vs Salsify](https://www.capterra.com/compare/122137-147254/PCC-vs-Salsify)