# Hivebrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hivebrite the right Social Networking solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147279/Hivebrite/reviews --- Hivebrite 4.5 (71) [View alternatives](https://www.capterra.com/p/147279/Hivebrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hivebrite Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JW Justin W Director of Information TechnologyHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “The platform provided a solid foundation for building and engaging our new community, with strong features for member management, communication, and events. While we encountered some limitations in customization, the customer service team was responsive, and the platform delivered real value for our goals.“ May 7, 2025 GE Gaelle E Programme Manager Entrepreneurship for DevelopmentCivic & Social Organization, 51 - 200 employeesUsed the software for: 6-12 months. “Accessibility: I can only fit the page to a big screen; pages are way too zoomed in on a laptop screen, and I can't zoom out“ May 10, 2024 RM Rachael M FounderMedia Production, 2 - 10 employeesUsed the software for: 6-12 months. “It provides a lot of features and functionality that would typically require a developer or engineer to build custom so that you can quickly launch your community.“ December 17, 2025 OM Olivia M Communications ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “We're all a little warped to expect 100 likes minimum, or else a post is a fail.“ July 29, 2025 TL Tereza L School CoordinatorHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Hivebrite is an excellent platform for creating and managing an online community.“ December 18, 2025 OM Olivia M Communications ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “I think it's hard to build a community online that's not social media.“ July 29, 2025 TL Tereza L School CoordinatorHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It is great for building and managing an online alumni community.“ December 18, 2025 MS Matt S Systems and Engagement ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I raised a product request to change this which was rejected.“ September 5, 2025 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eylem T. CommUnity Manager Education Management Used the software for: 2+ years ### "comprehensive and user-friendly platform" April 11, 2024 5.0 Pros Hivebrite is a comprehensive and user-friendly platform that effortlessly bridges the gap between organizations and their communities. The customizability of the platform stands out, allowing for a tailored experience that aligns perfectly with the specific needs and branding of any organization. The variety of tools available for engagement, from event management to membership directories, fosters a vibrant community atmosphere. Additionally, Hivebrite’s support team is exceptional, providing quick and helpful responses to any queries or issues that arise. Cons While the platform is generally user-friendly, some users might find the initial setup and navigation through the plethora of features a bit overwhelming without thorough guidance. Review Source Response from Hivebrite May 30, 2024 Hi Eylem, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team OB Oana B. Communications and alumni officer Higher Education Used the software for: 1-2 years ### "An all-in-one platform to manage your alumni community" October 26, 2020 5.0 Fast and efficient customer support, dynamic team, very useful release radar webinars. Pros When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.). Cons Developing and launching new features (if requested by client) is not sistematically possible. The email builder would require some upgrades. Alternatives considered [AlumnForce](https://www.capterra.com/p/143637/AlumnForce/)[NetAnswer](https://www.capterra.com/p/179461/NetAnswer/) Reason for choosing Hivebrite Price, Platform features, GDPR compliance, data security... Review Source CJ Cathrin J. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great Tool for Community Management" March 30, 2021 3.0 It has been fascinating to see Hivebrite grow over the years from a start-up to a hugely professional software provider with an extremely professional and fast helpdesk, great relationship manager and fantastic updates on some of the key features. Pros The Live Feed, Events, and Directory are great features for a community. Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish. The customization is easy and allows to integrate into the existing CDI. Cons The media center is even after 4 years not what I hoped it would do. It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented! Reason for choosing Hivebrite It had the most user-friendly frontend as well as backend and catered exactly to our needs of creating an active community with lots of user-generated content, knowledge sharing, and engagement. Review Source JA Jorgelina A. CEO & Founder Education Management Used the software for: 6-12 months ### "Humanin Haus" September 26, 2021 4.0 Very good predisposition of our account manager Pros is intuitive and resolved our interest in creating a community Cons It is not 100% user frendly, we have to adapt our business to functionality, we still could not find a person to carry out the hivebrite integration with hubspot. We need them to improve quickly: media center, user scoring system and add functionality on discussion forum so that it can be carried out in synchronicity. Alternatives considered [Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Reason for choosing Hivebrite Because Mighty Networks did not exist in Spanish Review Source GMH Gian Marco H. Communications Manager Education Management Used the software for: Less than 6 months ### "just a hones reveiw" June 28, 2019 5.0 great onboarding process and support while onboarding. also very fast answers on tickets!!! clear communication what is possible and what is not, always helping to find a solution for our problems or challenges. Pros A logically and well organised backend, easy imports, easy exports, clear overview, an easy to customise frontend. modern templates. very easy to use, almost dummy prove easy. Cons there are some limitations, when it comes down to ticket options for events, media management in groups and events is not very sexy, there is no "past events" section, can't attach pictures directly to a past event, it has to be via link from the media page. use of tables in customised websites is bad. Alternatives considered [Graduway](https://www.capterra.com/p/134140/Graduway/) Reason for choosing Hivebrite Hivebrite was easier to use, looked a lot nicer (UX), provided data hosting in switzerland, was best value for price. Review Source MS Matt S. Systems and Engagement Manager Non-Profit Organization Management Used the software for: 2+ years ### "Hivebrite review Sep 2025" September 5, 2025 4.0 Lots of nice features that help build an online community. Friendly responsive support. Bit of a learning curve for admins. Data metrics have improved but still take some time to get your head around. Clunky direct messaging. Pros Map of users is very nice. Ability to link people to organisations Attractive and customisable user interface. Ad-free. Cons Upselling additional features for extra costs. Occasional glitches. Why the "Discover Groups" view (or what we call Spaces) shows Groups who I'm already part of, it doesn't make sense. I raised a product request to change this which was rejected. Review Source RM Rachael M. Founder Media Production Used the software for: 6-12 months ### "Great Community Platform" December 17, 2025 5.0 Hivebrite's team was high-touch, making sure to regularly check-in after the extensive onboarding process. Our customers saw the value of our community right away and were able to easily navigate the platform. Pros Hivebrite is a great off-the-shelf solution. It provides a lot of features and functionality that would typically require a developer or engineer to build custom so that you can quickly launch your community. Cons The email system worked well, but the ability to create templates would be great. There were also some bugs. Review Source HB Hichem B. Knowledge Sharing Officer Research Used the software for: Less than 6 months ### "A good tool for Global Networks!" November 4, 2025 4.0 Great tool, great team (good listeners and reactive). Some technical improvements need to be made based on user feedback Pros It’s super user-friendly and very pleasant to use. Our users are very happy with tool. they were really looking for it! Cons There are some bugs who are impacting the user experience and need to be fixed. That means that admins needs to dedicate time to that issue, instead focusing on the animation of the community. Alternatives considered [Mighty Pro](https://www.capterra.com/p/236612/Mighty-Pro/)[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Reason for choosing Hivebrite the experience with Non profit Organizations Review Source Felix Daniel G. CEO Internet Used the software for: I used a free trial ### "An essential platform to promote community participation and management." August 4, 2023 5.0 I have been able to manage my database efficiently, send mass and personalized communications, and be able to create and promote events quickly and easily. Pros I like how easy it is to set up and customize the platform to my needs, access to all features and tools so I was able to manage my data efficiently. Cons It would be very helpful to have more detailed documentation or video tutorials to help me better understand how I can get the most out of it. Review Source Response from Hivebrite August 10, 2023 Hi Felix, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don't hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team Sophie R. Alumni Council President Education Management Used the software for: 6-12 months ### "Powerful platform for managing a community!" April 23, 2024 5.0 Pros Love how personalizable this platform is to be able to align it with the organization and users! Great threads you can keep organized through job boards, larger forums, and other groups. Cons Sometimes tricky to craft messages that are sophisticated from a graphic design perspective when launching email campaigns. Review Source Response from Hivebrite May 15, 2024 Hi Sophie, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team RC Randi C. Director of Administration & Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Great Choice for Alumni Orgs" August 6, 2020 4.0 HiveBrite has been instrumental in helping HBSANC reach our goals which centered around increased membership metrics and more efficiently executing our expansive events calendar (including a recent complete pivot from live to online events). HIveBrite’s Membership and Events modules has empowered us to reach all of those goals with the highest revenue numbers in club history and more club memberships than in the past five years and still climbing. Engagement is high as a large percentage of our alumni base is active on our platform even if they are not paid member. We have also successfully managed over 300 events in the past 2 years since migrating. Pros \- Migrating our data was incredibly challenging as our existing database had many duplicate users and a vast array of legacy fields to either map to existing fields or create custom fields for. Migration support went above and beyond to guide us in best practices for both cleaning the data, customizing fields and even developing custom filters for our alumni map specific to our org’s needs. - Ability to efficiently create value for our members with restricted access to online gated content and to features like the sleek Alumni map - eliminating the need for time consuming manual benefits we had been manually tracking previously - User friendly interface with all in one modules for events, emails, website, analytics - Great payment processing and integration with Stripe. - Always developing new features and modules to improve and listening to customer feature requests - Great customer service. The platform that have some limitations (as all platforms do) but their customer support team is always quick with a solution or work around. - Not an anonymous large company but working relationship with a team there to support us and cares about our success and meeting our goals. Cons \- Limited customization of reports- beta reporting module is in development - Lack of integration All in one and easy to use but It does not integrate with other platforms - No user forum to learn best practices for different features and use cases- I thinks is on the timeline Review Source JB James B. Regional Programme Manager Real Estate Used the software for: 1-2 years ### "A Comprehensive Community Building Platform" December 10, 2020 4.0 Hivebrite has allowed us to double down on our community-centric approach to building a business and deliver a data backed approach to growing and maintaining a membership base of engaged and informed users. It has become a one-stop shop for all our member needs and the support and genuine interest from the Hivebrite team in how we deliver our implementation has allowed us to go beyond our initial goals for the platform and start to implement new initiatives and ideas with Hivebrite at its core. Pros Hivebrite offers a huge amount of functionality to build and grow an online community. When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform. The features, functionality and backend options allow you to really dial in the system to meet your needs - with core functionality that covers pretty much all aspects of building and running a community around your business, organisation or interest. It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more. If you want to get more custom you can also dive into code, or connect your other platforms via the API which has proven very handy as we have scaled our business. The team is also super helpful in onboarding you onto how to make best use of the platform and build creative strategies to engage and inspire the community within - in fact i'd say that the customer support in general is one of the best in the business in terms of engagement, responsiveness and genuine interest in supporting your goals as a business. Cons The app is a bit disappointing and doesn't do the web based product justice. UX improvements and gamification features on the front end would help users to explore and utilise the platform more regularly. Admin backend can sometimes be a little confusing to use - however the HIvebrite Customer Service is second to none in my experience. Review Source MK Marie-Aline K. Beleidsmedewerker alumniwerking Higher Education Used the software for: Less than 6 months ### "Veel functionaliteiten met limieten" January 12, 2021 4.0 Wij gebruiken Hivebrite als tool om onze alumnicommunity te beheren en uit te bouwen. Op deze manier bieden we onze alumni een plek waar alle relevante info voor hen verzameld wordt en ze elkaar kunnen ontmoeten. Bovendien kunnen we intern in één systeem werken om onze alumnigegevens te beheren. Hivebrite staat open voor suggesties en de customer service en accountmanager doen altijd hun best om je vragen te beantwoorden of oplossingen te zoeken. Tot nu toe een aangename en vlotte samenwerking. Pros Hivebrite is een kant- en klare tool die je op zich gemakkelijk in gebruik kan nemen en kan instellen naargelang de behoeften van de organisatie. Het is een mooie en professioneel ogend product, wat van belang is om eindgebruikers aan te spreken. Er is een ruim aanbod aan functionaliteiten, die je volgens je eigen noden kan in- of uitschakelen. Op vlak van functionaliteiten en lay-out kan je dus vlot gaan customizen. Je bepaalt zelf hoe je website eruitziet, welke infovelden er in een profiel staan, welke tabs je inschakelt, wat zichtbaar is voor wie,.... Een grote troef zijn de mogelijkheden op vlak van subgroepen of subcommunities. Groepsadmins hebben veel autonomie om hun eigen community uit te bouwen. Een ander voordeel zijn de uitgebreide filtermogelijkheden om gebruikers op te zoeken. Je kan zo ook niet-actieve gebruikers rechtstreeks vanuit Hivebrite uitnodigen om te registeren. Cons Hoewel je veel kan customizen gaat het nog altijd om een kant- en klaar product. De mogelijkheden en functionaliteiten zijn begrensd omdat je altijd binnen dit kader blijft werken. Zo werkt de betaaltool uitsluitend met creditcard en niet met lokale betaalopties. Daarnaast is het niet altijd evident om de Hivebrite software te laten corresponderen met andere tools of software. Daar is bijkomend programmeerwerk voor nodig. Ook om gegevens te exporteren zijn de mogelijkheden gelimiteerd. Review Source RE Rob E. Digital Community Manager Education Management Used the software for: 2+ years ### "Flexible and powerful community management platform" February 2, 2021 5.0 Pros The Hivebrite platform is a powerful solution for our large and diverse community (currently 20,000+ users). Its core features (feed, directory) enable extensive engagement and collaboration among our members, while the additional functionality (esp. groups, events and campaigns) have enabled us to sustain meaningful sub-communities. The Hivebrite team provide strong technical support as well as thought leadership in the field of community management. It has been a pleasure to work with the team to enhance the platform's capabilities. Cons As our community increases in size, we need the platform to do more work to enable users to discover relevant and meaningful content and connections. This is an area Hivebrite are actively working on, and we are already seeing some promising new and evolving features developed. Reason for choosing Hivebrite Hivebrite offered significant flexibility and customisation. Rather than having a strong focus or expected user journeys (as many alumni platforms have) - Hivebrite allowed us to build a community that reflects the needs and experiences of our members. Review Source LE Laure E. Head of CERN Alumni Relations Research Used the software for: 2+ years ### "Three years on , still happy to have chosen Hivebrite" August 17, 2020 4.0 We are lucky to have a great account manager at Hivebrite who facilitates all aspects of our contacts with the company. \[SENSITIVE CONTENT HIDDEN\] listens to what we say and comes back with solutions. A pleasure to work with him! Pros Very easy to use, flexible AND reliable. You can tailor it to the contents and look & feel that you wish to give to your platform. The possibility to add any field of your choice, which are fully integrated in the overall standard functionality. Extensive search criteria for the community. Mobile app with push notifications. Excellent performance and responsiveness Fully multilingual - we serve both an English and a French audience Cons Minor irritating bugs, little visibility on developments road map although this has improved recently. Reason for choosing Hivebrite Excellent contacts with the team, all aspects of our very detailed technical specifications were matched. Review Source JR Joan R. Communications Manager Education Management Used the software for: 2+ years ### "Good software to manage communities" October 19, 2020 4.0 We were looking for a software to unite and engage a very spread alumni community all over the world. It served the purpose good although there is a lot of soft engagement to be done in our side. But the platform helps to keep engagement. Pros Visual map of alumni is impressive. Easy events setup and communication is good. It will not fit all for sure, but will fit most. Cons Some features can be improved but they are on their track. Alternatives considered [AlumnForce](https://www.capterra.com/p/143637/AlumnForce/)[Graduway](https://www.capterra.com/p/134140/Graduway/) Reason for choosing Hivebrite Several factors. Review Source RM Robin M. Community Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "All in one Community building tool" December 2, 2020 4.0 Excellent. Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great. Pros For us the best thing about this software has been how user friendly it is, both in the back end and for general users. This gave a greater uptake by users than expected and made it easier to on board new admins. Cons In some aspects, more customisation options would be preferable. In some of the key features like events, or mentoring it would be great to be able to customise the buttons or labels, or forms to our needs. Alternatives considered [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Review Source LS Liesa S. Chairwomen Real Estate Used the software for: Less than 6 months ### "internal networking platform with intuitive interface " September 14, 2016 5.0 It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform. Pros I especially like the event user tap. Via Hivebrite, you can invite your members easily to an event and the platform ensures a smooth processing of payments. Furthermore, Hivebrite provides a platform, which completely undertakes the task of data management. If there is missing data of your members, you can easily start a campaign to collect the data you need. Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage. Especially the live feed and the weekly digest, which summarizes news, forum discussions or job opportunities, has become a must read for every community member. Cons Some features are not costumizable, but the Hivebrite team is doing the best to fulfill the special requirements of an alumni association and takes every suggestion into consideration. Review Source Response from Hivebrite September 14, 2016 Thank you so much Liesa! IH Isabelle H. CEO Human Resources Used the software for: 1-2 years ### "PANDA Women Leadership Network / PANDA Directory" January 29, 2019 4.0 Pros design, ease of use, growing set of functionalities that fit our purposes, very good customer support that helped out quickly when we had questions or problems Cons The most relevant problem for us was that sometimes sharing an event over the platform doesn't work our because there are two links - the "normal" one people share when they want to forward an event to a friend, but which works only for logged in platform members and the backend link that works for external visitors as well. Review Source SF Simon F. START Alumni Coordinator Events Services Used the software for: 2+ years ### "Very intuitive platform to handle Alumni relations" February 11, 2019 5.0 It is actually hard to run an Alumni platform and community because it is very hard to onboard the community. Once they are active this platform is definitely the best way to organize activities for the community. Pros \- Interactive map with all Alumni to see where they live and work - Event organization tool (with external invitees also) - Messages between Alumni Cons \- Almost nothing... I mean for sure some smaller stuff can always be improved but they are so much listening to customer feedback and improving stuff every week... Review Source IO Ikuko O. Project coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Great software " March 9, 2021 5.0 we are currently using Hivebrite platform as a networking platform for our scholarship recipients. we haven't launched yet but I am hopeful that this will be a great platform. Pros very simple to use and customizable in unlimited ways Cons some features are automatically saved whilst some features have separate save button or need to be published so that feature is confusing. also, since it is customizable, admins are required to invest a lot of time. Reason for choosing Hivebrite price, service provided. Review Source CM Crystal M. Teacher Used the software for: 6-12 months ### "Awesome" January 16, 2018 5.0 Pros The features and customization of this software is out of this world. Definitely easy to use and customer support is always ready and willing to help. Cons Although some features are customizable not all are, including the font which is okay but I believe that with an update they'll resolve that. Review Source KB Kirsten B. Admistrative Asst. Used the software for: Less than 6 months ### "A Great platform to build brand engagement" February 5, 2018 4.0 Pros I like that Hivebrite is an all in one community engagement platform that helps build connective engagement among out group. Cons There is a bit of a learning curve to Hivebrite and sometimes people are hesitant to add "one more thing" to their arsenal. Review Source Gussy H. Co Founder Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use community management platform" December 8, 2025 4.0 Hivebrite made our life easier when building our community and managing it. We were able to observe our community behaviours and build value adds for them such as events and content very easily and it made our payment process extremely easy. Pros Hivebrite makes the site build very easy and the growth team are responsive over email. In terms of managing a community, the site makes logins, payments and communications very easy. Events are easy to share and invite attendees. Cons The site build can be prescriptive and inflexible and it's slow to reach the backoffice team in charge of helping with issues or bugs. There is a strong team focus on ensuring you renew early. Review Source DB Debbie B. Online Community Manager Non-Profit Organization Management Used the software for: 2+ years ### "The best people to help you build your community" July 28, 2025 5.0 Overall Hivebrite employ great people, knowledgeable, friendly, supportive and always keen to help you improve your community for your members. All the staff I come across build great relationships with their clients and collaboration is high. Pros I really like the modular style of the Hivebrite platform, you can build your community platform unique to your user needs. Cons Nothing major, but some of the back office functionality can feel a little disjointed when updating, but once you know how it works its manageable. 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