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Propel

Propel

4.1 (23)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on December 1st, 2024.
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What is Propel?

Propel Software helps companies deliver higher product quality and minimize risk with a single product data thread. We connect product and commercial teams, as well as suppliers, on one platform built on Salesforce. Our features include: Customer complaint tracking | Automated FDA AS2 eSubmissions | CAPA, CAR, SCAR | NCR, Deviations, FAI | Audits, Supplier Evaluations | Equipment Calibration | DHF, DMR, Projects design controls | Extend quality processes to your suppliers | Flexible workflows with automated approval matrixes | Revisioning including redlines for documents, components & BOMs | eIFU management and portal | Training records and reporting | Secure Supplier Community access | Supplier qualification, rating, onboarding, and collaboration | Quality processes and incidents We help customers be compliant with: | FDA 21 CFR Part 820 & Part 11 | ISO 13485, ISO 9001 | EU MDR Talk to us today and learn how to implement Propel QMS in just weeks.

Propel Integrations

Salesforce Sales Cloud logo
Salesforce Sales Cloud
NetSuite logo
NetSuite
Salesforce Service Cloud logo
Salesforce Service Cloud
Salesforce Marketing Cloud logo
Salesforce Marketing Cloud
Oracle Database logo
Oracle Database
quality management system
product lifecycle management
supplier community
value chain optimization

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How much is Propel?

Starting From:
$73 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Contact Propel for more pricing information.

Propel Features

What solutions does Propel provide?

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Propel Reviews

Showing 5 of 23 reviews
Overall
4.1
Ease of Use
4.3
Customer Service
4.2

Pros

  • Ability to customize, User friendly and propel support is super responsive.

  • I have seen new great features being added every release. It's been great so far with our Propel journey.

  • We are excited to be part of Propels growth, and our collaboration with your team has been a delight.

  • Propel has challenged us to come up with an amazing system to fit our niche needs and working to build custom solutions has been a great experience for our team.

Cons

  • Having the license set as they are it can be hard to workout who needs what license and what license type then need.

  • Signing off is an issue for many users. Causes frustration, lockouts, late training and lack of compliance as users just give up and ignore.

  • Our users have a hard time searching for what they need in the global search.

  • Hard to configure initially. It takes tie to learn all the background function to control the front end that the user sees.

Most Helpful Reviews for Propel

Logan M. avatar
Logan M.
Jr Project Controls Engineer
Utilities, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 28, 2018

"Propel will LAUNCH You Forward in Your Workplace"

Overall: Great program, definitely needed if using Salesforce.

Pros: Propel does just that. It "propels" the work you do by streamlining items in one system. It provides for easily accessed design reviews, change order management, and it integrates with Salesforce platform which is very useful if your company uses Salesforce.

Cons: It is somewhat reliant on Salesforce, and overall it has the ability to maximize tools but takes some training to understand.

Terri D.
Doc Control and Contracts Specialist
Medical Devices, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 12, 2024

"Propel is Great!"

Overall: The overall experience has been good. The product is easy to use and offers a lot of customizability. Very happy!

Pros: I think Propel is a great product. I like the ease of use, BOM layout, ECO process, and customizability. The Customer Success team is FANTATIC! They go above and beyond to help us at every turn.

Cons: The export of the BOMs needs some refinement, the ability to have Revisions on the BOMs is a critical need that is not available in Propel.

Switched From: ComplianceQuest
Reasons for Switching to Propel: We didn't find CQ to be user friendly plus it didn't have a smooth PLM package.

Vendor Response

By Propel Software on July 16, 2024
Hi Terri, thanks for your review! We're happy to hear that you find Propel easy to use :)
Joseph R.
Special Projects Administration
Aviation & Aerospace, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 21, 2024

"Propel Support is GOOD"

Overall: Very happy with the attention and support.

Pros: Very easy to run changes and manage items and training!

Cons: I am not to found of the salesforce background, but Propel does a good job on managing it.

Reasons for Switching to Propel: Better value with Propel was offered, and training and change management works better with Propel

Vendor Response

By Propel Software on November 27, 2024
Thank you for reviewing Propel, Joseph! We're so happy to have you as our valued customer.
Jennifer K.
Quality Assurance Associate
Medical Devices, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
May 15, 2024

"Frustrating e-sign off process"

Overall: Ok, Some things are very good and I like. Others such as changes to page layout function, permissions and e-sig is a hassle.

Pros: versioning controls and options available for different business needs.

Cons: Signing off is an issue for many users. Causes frustration, lockouts, late training and lack of compliance as users just give up and ignore.

Reasons for Choosing Propel: I didn't choose this option, I came in after it was implemented.
Chris H.
Staff Quality Engineer
Medical Devices, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 17, 2024

"Propel review by 4-yr. user"

Overall: Very positive. I learned it very quickly since there were only two of us who performed the V+V.

Pros: For starters, having an eQMS is wonderful! I don't know what other similar products are out there, but I know that Propel gives us everything we need and the support team is very good and always super helpful. The team that created Propel thought of everything. I like the salesforce platform as well. (by comparison, we also use NetSuite and I'm not too fond of the underlying Oracle platform)

Cons: Not everyone can recall/reject a change control record. Sometimes, when a user needs to bring a record back to initial state, they have to call us (Quality dept) to move it back. But this might be in our setup, I don't know if it's a feature of Propel.

Vendor Response

By Propel Software on October 25, 2024
Thanks for your review Chris! Stay tuned for our new feature rollouts :)