---
title: "Propel Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Propel the right Quality Management solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/147317/PropelPLM/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Propel

4.4 (63)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Propel

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

DS

Diane S

PresidentMedical Devices, Self-employedUsed the software for: 1-2 years.

“Every approval in your company can be managed using Propel which results in a single repository for all records which is huge for start up cmpanis that are often acquired.“

May 14, 2026

CW

Colton W

Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“One challenge for me is that because it’s built on Salesforce, I need Salesforce expertise in-house (or a strong partner). If my team doesn’t already understand the Salesforce data model, security model, and configuration paradigm, there’s a learning curve.“

March 3, 2026

JK

Ju K

Manager, Systems Engineering Development and AdministrationConsumer Electronics, 501 - 1,000 employeesUsed the software for: More than 2 years.

“What makes this especially powerful is that Propel runs on Salesforce infrastructure, meaning we can leverage the full breadth of Salesforce's native capabilities underneath.“

May 27, 2026

JK

Ju K

Manager, Systems Engineering Development and AdministrationConsumer Electronics, 501 - 1,000 employeesUsed the software for: More than 2 years.

“On top of that, Salesforce governance rules apply, meaning there are things we simply can't do or configure because of platform-level restrictions that are outside of Propel's — and our — control.“

May 27, 2026

NG

Nick G

Engineering ManagerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“It lets me do everything I need day to day, and the intuitive design means less time fighting the software and more time getting work done.“

July 9, 2026

CW

Colton W

Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“I’ve also found that while Propel is flexible, deep customization can become expensive or hard to maintain if I’m not disciplined. If I over-engineer workflows, custom objects, or automations, upgrades and long-term governance can get messy.“

March 3, 2026

CW

Colton W

Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“In short, what I like most is that Propel feels like a modern, connected PLM that brings product, quality, and customer together on a single platform without the overhead of legacy systems.“

March 3, 2026

Kaylee R

Manager, Document ControlMedical Devices, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Training customizations for digest emails were difficult to figure out, sometimes the approval notifications for changes are too frequent“

May 12, 2026

## Showing most helpful reviews

Showing 1-25 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Moises D.  
Sr Inventory and Logistics manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great Quality Management System"

July 9, 2026

5.0

My experience has been great so far, there are some features that I would like to explore more but so far so good!

Pros

Propel is one of the best Quality Management System there is. Its very intuitive and easy to use. I highly recommend it

Cons

There are still some features I would like to see in propel for supplychain management such as POs tracking

Review Source

LM

Lennie M.  
Senior Manager, Document Control  
Medical Devices  
Used the software for: 2+ years

### "Propulsion 2025 experience"

May 29, 2025

5.0

It was a great experience to network and meet Propel Staff in person. The user group was a great way to learn how others are using the system.

Pros

The user group and the live demos to the new Propel features. The guest speakers were great as well! I enjoyed all the AI discussions.

Cons

The user group session room was too small and hard to hear the speakers. If each session had its own room, it would have helped.

Switched from

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Needed a tool which was on the Salesforce platform

Review Source

SK

Shivain K.  
Change Control Associate  
Computer Software  
Used the software for: 6-12 months

### "Propel Pros and Cons"

July 9, 2025

3.0

Good but can be much better. Propel support has been very helpful in mitigating most problems I have faced.

Pros

Built on Salesforce, ability to customize workflows. Automates our ECO and ECN workflows which were very manual in the past.

Cons

Pre-existing methodologies and lack of knowledge about how certain fields are meant to be used like item references

Review Source

NG

Nick G.  
Engineering Manager  
Medical Devices  
Used the software for: 2+ years

### "Solid, user-friendly QMS"

July 9, 2026

4.0

Overall, Propel is the best QMS I've worked with compared to others I've used in the past. It lets me do everything I need day to day, and the intuitive design means less time fighting the software and more time getting work done.

Pros

Most of Propel's functions are genuinely intuitive, so users from all kinds of backgrounds, technical or not, can get up to speed quickly with minimal training.

Cons

Customizing the system to fit your exact needs feels more complicated than it should be. Deeper configuration has a steeper learning curve than the rest of the platform.

Review Source

JK

Ju K.  
Manager, Systems Engineering Development and Administration  
Consumer Electronics  
Used the software for: 2+ years

### "Highly Configurable "

May 27, 2026

4.0

Overall, Propel is a powerful platform for managing complex change workflows, especially for teams that need deep configurability and integration capabilities. The learning curve is real, and working within Salesforce's governance boundaries requires creativity, but the flexibility it offers makes it worth it for our use case.

Pros

Propel's configurability is by far its strongest asset. The platform is highly customizable — we've been able to build out complex automations and integrations that we fully own and manage. What makes this especially powerful is that Propel runs on Salesforce infrastructure, meaning we can leverage the full breadth of Salesforce's native capabilities underneath. The underlying architecture is already there; Propel just unlocks it for a quality and product management context. For a team that needs flexibility and control over their workflows, it delivers.

Cons

The flip side of being built on Salesforce is that some limitations come with the territory. Certain out-of-the-box functionalities — particularly around the UI and some platform features — are not customizable, which can be constraining when you need the tool to behave differently. We don't always have control over those areas. On top of that, Salesforce governance rules apply, meaning there are things we simply can't do or configure because of platform-level restrictions that are outside of Propel's — and our — control. It's a tradeoff: the Salesforce foundation gives us a lot, but it also sets boundaries we have to work within.

Review Source

SM

Stivalis M.  
Product Engineer III  
Medical Devices  
Used the software for: 2+ years

### "I would recommend Propel to anyone"

March 3, 2026

5.0

I use propel every day, not only for my Product Development job, but also to support our manufacturing teams into any challenges they might have. I can't imagine going back to how we were doing things pre-propel.

Pros

Propel allows users to consolidate from multiple platforms into once single interconnected platform. It has proven to reduce development time and facilitate data management.

Cons

DHF management seems challenging. This is tricky, there is not an easy solution for the challenges that Breg has Also, the management of documents is not ideal.

Review Source

VR

Verified Reviewer  
Engineering  
Textiles  
Used the software for: 2+ years

### "Customizable and one single source of truth"

March 3, 2026

5.0

I have been using propel for more than 2 years and the usage on the company has grown to the point that the QMS, PLM and project management modules are implemented throughout the NA region

Pros

I like how the Propel support team is very close to the customer, the software itself is very customizable and Propel has a great technical team that understand customer needs. The fact of having one single source of truth for QMS and PLM boost team collaboration and engagement

Cons

In the beginning I struggled to understand the functionality but once you get familiar it turns out a very user-friendly tool

Review Source

RK

Robert K.  
Information Technology Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Propel works fine as an organized method for me to keep track of my parts list"

February 10, 2026

5.0

Propel eliminated our usage of broken excel spreadsheets that caused everyone frustration. Now the engineers and shop floor personnel can reference the same information and will not build something incorrect. Propel also automatically adjusts the inventory when I make a change to a design and thus eliminates the need for me to manually type this information.

Pros

I like it now that the cad integration has worked without crashing all the time and I don’t have to waste hours creating pdf’s for the purchasing department (they can view and select items directly). Propel maintains a version history; therefore, I always know who changed the bom incorrectly last week. I am surprised that it synced with the correct prices from the vendors list.

Cons

The ui are extremely dull and resemble a web site from 20 years ago. Propel takes an excessive amount of time to load large data bases and you cannot move to another tab until the current tab finishes loading. I find it odd that there are multiple icon representations of the exact same item on the same page. Setting up Propel was a complete nightmare and took significantly longer than the salesman said it would.

Review Source

TK

Theretta K.  
IT business leader CRM and QMS  
Medical Devices  
Used the software for: 2+ years

### "Qms management "

May 16, 2026

5.0

Easy to work with. Good data and processes are key. With that no application will work solve your problem.

Pros

Great SaaS Low code solution. Able to use configuration to solve many enhancement requests. Team is also easy to work and provides needed support.

Cons

Has been missing some key components but they are rapidly improving and making efficient updates to improve user experience

Review Source

JM

Joanne M.  
Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Propel Forward! "

October 22, 2025

5.0

Positive. Enjoyable. Ease of use. Support for the software if you had any issues. Really good program.

Pros

Ease of use. More features and very well planned out execution that allows anyone to learn it quickly.

Cons

Can’t really think of anything that I did not enjoy. It was an upgrade from our Nexxys software. I prefer Propel.

Review Source

KN

Kelly N.  
Senior System eQMS Administrator  
Medical Devices  
Used the software for: 1-2 years

### "End User Experience"

October 5, 2023

5.0

We are excited to be part of Propels growth, and our collaboration with your team has been a delight. Propel has challenged us to come up with an amazing system to fit our niche needs and working to build custom solutions has been a great experience for our team.

Pros

Our end users have never been happier since we have migrated to Propel. Daily, they are thinking of ways to implement new modules or make improvements to the existing ones! Instead of complaining about an archaic system, they are excited to build our custom solution.

Cons

Determining what is Propel specific and what is Salesforce native takes some time getting used to.

Alternatives considered

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[Dot Compliance](https://www.capterra.com/p/192574/Dot-Compliance/)[Veeva Vault Clinical Operations Suite](https://www.capterra.com/p/254238/Veeva-Vault-Clinical-Operations-Suite/)

Reason for choosing Propel

The ability to customize a solution for our company was extremely beneficial for where we were within our personal growth.

Switched from

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Our legacy system was overconfigured and was no longer serving our needs, we had outgrown the original build and it was unable to keep up with our growth.

Review Source

Response from Propel Software

October 6, 2023

Thanks for your kind words about Propel, Kelly! We are glad to hear that your end users are much happier now and we hope that our future innovations further exceed their expectations.

TD

Terri D.  
Doc Control and Contracts Specialist  
Medical Devices  
Used the software for: 1-2 years

### "Propel is Great!"

July 12, 2024

4.0

The overall experience has been good. The product is easy to use and offers a lot of customizability. Very happy!

Pros

I think Propel is a great product. I like the ease of use, BOM layout, ECO process, and customizability. The Customer Success team is FANTATIC! They go above and beyond to help us at every turn.

Cons

The export of the BOMs needs some refinement, the ability to have Revisions on the BOMs is a critical need that is not available in Propel.

Switched from

[QualityQuest](https://www.capterra.com/p/136111/ComplianceQuest/)

We didn't find CQ to be user friendly plus it didn't have a smooth PLM package.

Review Source

Response from Propel Software

July 16, 2024

Hi Terri, thanks for your review! We're happy to hear that you find Propel easy to use :)

AKP

Ashok Kumar P.  
PLM DATA ANALYST  
Computer Software  
Used the software for: 6-12 months

### "First Flight at Propulsion: Ideas, Insights & Inspiration"

May 22, 2025

5.0

This was my first time attending Propulsion, and it was a great experience connecting with various customers. I gained a lot from the interactions and am taking back many valuable ideas.

Pros

A well-structured and interactive series of sessions that offered valuable learnings and best practices from various customers, along with insights into Propel’s new features. The demo sessions were especially helpful in gaining an in-depth understanding.

Cons

The subject-specific sessions could be extended slightly to allow more time for the demos followed by more room for questions

Review Source

MJF

Michael Jerone F.  
Project Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Propel - an overall great tool and partner!"

March 13, 2025

5.0

Propel is a great partner to work with! That is the core of what makes them better than others.

Pros

Propel is a very flexible platform that allows the team to adapt to certain business needs. It's also a plus that Propel's team is very much partnership driven group that they give their focus on your business and its needs.

Cons

None because of the above reasons. If there are any issues, what makes it irrelevant is the fact that they prioritize your needs and helps you find solution.

Review Source

Response from Propel Software

April 10, 2025

Thanks for reviewing Propel Michael!

ED

Elizabeth D.  
Accounts Payable Manager  
Retail  
Used the software for: Less than 6 months

### "Accounts Payable Manager"

April 11, 2025

4.0

It has been a pleasant experience. Our staff is happy with the service.

Pros

clear contract and helpful services to our business

Cons

no comment. I have nothing negative to say.

Review Source

CS

Carlos S.  
Advance Manufacturing Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Very satisfying PLM experience."

November 18, 2024

5.0

In general, is a good experience, easy to use for most of the part, facilitates the search of information like procedures, drawings and Finish Goods BOM structure among other things.

Pros

Not sure at which degree IA is incorporated but there is a lot of common sense searches and queries you can ask to Propel and it delivers.

Cons

I guess ut depends on how is configured but there some views where I wish I have more details or when creating reports can get confusing and sometimes you don't get the specific information in one single report.

Review Source

Response from Propel Software

November 25, 2024

Thank you for your wonderful review Carlos!

DC

David C.  
Senior Manager, Quality Assurance  
Medical Devices  
Used the software for: 6-12 months

### "Great eQMS solution for a medical device company!"

July 24, 2024

4.0

Propel has been a valuable tool in automating our Quality Management System. Our team compliance with training has improved dramatically, and the administration of training requirements has also become much easier.

Pros

Propel allows us to automate/computerize Change Control and training, which were the two most laborious Quality Management System processes to manage using a paper process. The functionality and features were mostly easy to understand.

Cons

Running reports and getting some basic metrics was harder than I would've liked.

Review Source

Response from Propel Software

October 3, 2024

Thanks Dave, we are so glad you are liking our QMS!

DS

Dharshni S.  
Sr IT Program Manager  
Medical Devices  
Used the software for: 2+ years

### "Propel user review"

May 15, 2024

4.0

Pros

How customizable it is and the customer support.

Cons

Some of the dependency on salesforce which makes it restrictive.

Review Source

Response from Propel Software

May 22, 2024

Thank you for your review Dharshni :)

BF

Bingjing F.  
Document Control Manager  
Medical Devices  
Used the software for: 1-2 years

### "Great QSM Product"

May 15, 2024

5.0

Pros

Ease of use, great options for customerization.

Cons

I would like to see Propel publishing a list of industry best standards to help customers choose what options to start customerization with.

Review Source

Response from Propel Software

May 22, 2024

Thank you for your awesome review Bingjing!

wM

warren M.  
VP Operations and Supply Chain  
Computer Hardware  
Used the software for: 2+ years

### "Alula review "

April 8, 2024

3.0

Pros

Ease of startup and BOM management, including AML

Cons

Some of the reporting and search capability

Review Source

Response from Propel Software

April 25, 2024

Thank you for your review Warren! Stay tuned for our upcoming release webinar for new feature rollouts :)

Logan M.  
Distribution Specialist  
Construction  
Used the software for: 6-12 months

### "Propel will LAUNCH You Forward in Your Workplace"

December 28, 2018

5.0

Great program, definitely needed if using Salesforce.

Pros

Propel does just that. It "propels" the work you do by streamlining items in one system. It provides for easily accessed design reviews, change order management, and it integrates with Salesforce platform which is very useful if your company uses Salesforce.

Cons

It is somewhat reliant on Salesforce, and overall it has the ability to maximize tools but takes some training to understand.

Review Source

Kaylee R.  
Manager, Document Control  
Medical Devices  
Used the software for: 2+ years

### "Good value, user friendly PLM tool"

May 12, 2026

5.0

Overall, Propel has been an amazing tool for our company. We love the ability to customize features that fit our business needs. It’s super easy to explain to users when they are gaining new access.

Pros

User friendliness, document management features, customization ability, support from the Propel team, dashboards

Cons

Training customizations for digest emails were difficult to figure out, sometimes the approval notifications for changes are too frequent

Switched from

[Arena QMS](https://www.capterra.com/p/135978/Arena-Quality/)[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

We needed something simpler to navigate and manage

Review Source

CW

Colton W.  
Systems Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Our Experience Implementing Propel: Benefits, Trade-Offs, and Lessons Learned"

March 3, 2026

5.0

Overall, my experience with Propel has been largely positive, with a few meaningful lessons along the way. When we first implemented Propel, I was looking for a PLM system that didn’t feel like legacy infrastructure, something that could connect engineering, quality, and commercial teams without constant integration work. What stood out immediately was that it’s built natively on Salesforce. Having product data, customer records, cases, and change processes all on the same platform fundamentally changed how we operate. I no longer have to reconcile data across disconnected systems or question which system holds the “source of truth.” From a change management standpoint, Propel has been a strong fit. Our ECO and deviation processes are now standardized, traceable, and auditable. I have full visibility into revision history, approvals, and downstream impact. Audits feel more controlled, and cross-functional collaboration is more structured. I particularly value the closed-loop feedback between quality events and product updates, it’s much easier to tie a complaint back to a specific revision or supplier. That said, implementation was not trivial. Because Propel sits on Salesforce, we had to be disciplined about data architecture, security roles, and automation. It forced us to mature our Salesforce governance. At times, the flexibility of the platform felt like a double-edged sword, if we weren’t careful, we could over-configure processes. We learned quickly that simplicity and governance matter. I also noticed that while Propel excels at connecting product and customer processes, it isn’t always as deep in highly specialized manufacturing workflows as some legacy PLM systems. For our use case, that trade-off was acceptable, but it’s something I had to evaluate carefully. From a user adoption perspective, the modern interface helped significantly. Our teams didn’t resist it the way they have with older PLM systems. Training cycles were shorter, and the alignment between engineering and commercial teams improved because everyone could see the same product record in context. Financially, it’s a platform investment. Between Salesforce and Propel licensing plus implementation, the cost is meaningful. However, when I look at reduced manual reconciliation, improved audit readiness, and faster change cycles, I see clear operational ROI. In summary, my overall experience with Propel has been that of a modern, connected PLM solution that strengthens cross-functional alignment and product visibility. It requires architectural discipline and organizational maturity, but when implemented thoughtfully, it becomes a strategic system rather than just a compliance tool.

Pros

From my perspective, the biggest thing people like is that it’s built natively on Salesforce. I don’t have to bolt together a separate PLM and CRM and then fight integrations. My product data, customer data, cases, opportunities, and quality records all live on the same platform. That unified data model is a huge advantage, especially when I need engineering, quality, and commercial teams aligned around the same product record. I also really value the user experience. Compared to legacy PLM systems, Propel feels intuitive and configurable without being overly complex. I can tailor workflows, page layouts, and approvals to match our actual business processes instead of forcing the business to adapt to the tool. That flexibility is a big deal when products, teams, and compliance requirements evolve. Another thing I appreciate is how Propel handles change management and quality in a structured but transparent way. Engineering change orders (ECOs), deviations, CAPAs, complaints—everything is traceable and connected. I get end-to-end visibility from idea to release to post-market feedback, which makes audits and cross-functional collaboration much smoother. Speed of deployment is another common theme. Because it’s on Salesforce, implementation can move faster than traditional on-prem PLM systems. I’m not waiting months for heavy infrastructure work. Updates are continuous, and I benefit from Salesforce’s security, scalability, and ecosystem. Finally, I like that Propel bridges product and customer. When there’s a field issue or complaint, I can trace it back to a specific revision, supplier, or change. That closed-loop feedback between product development and customer experience is something I don’t get from disconnected systems. In short, what I like most is that Propel feels like a modern, connected PLM that brings product, quality, and customer together on a single platform without the overhead of legacy systems.

Cons

From my experience, there are a few trade-offs with Propel that are worth acknowledging. One challenge for me is that because it’s built on Salesforce, I need Salesforce expertise in-house (or a strong partner). If my team doesn’t already understand the Salesforce data model, security model, and configuration paradigm, there’s a learning curve. It’s powerful, but that power comes with architectural complexity. I’ve also found that while Propel is flexible, deep customization can become expensive or hard to maintain if I’m not disciplined. If I over-engineer workflows, custom objects, or automations, upgrades and long-term governance can get messy. I have to treat it like an enterprise platform, not just a point solution. Another downside for me is that it may not be as feature-deep in certain highly specialized manufacturing areas compared to some legacy, manufacturing-centric PLM systems. If I have extremely complex CAD integrations, advanced manufacturing process planning, or heavy ERP-driven use cases, I may need additional tools or tighter integrations. Performance can also depend on how well my Salesforce org is managed. Since Propel runs on the same instance as other business systems, poor data hygiene, excessive automation, or bad architecture elsewhere in Salesforce can impact the PLM experience. Cost is another factor. Between Salesforce licenses, Propel licenses, implementation services, and ongoing administration, the total cost of ownership can be significant. It’s not just a software purchase; it’s a platform investment. Lastly, organizational change can be difficult. Because Propel connects engineering, quality, and commercial teams, I may uncover process gaps or cultural silos. The system can handle cross-functional workflows—but my organization has to be ready to operate that way. In short, while I see Propel as modern and flexible, I have to be prepared for Salesforce dependency, architectural governance, potential feature gaps for niche use cases, and meaningful investment in both cost and change management.

Alternatives considered

[OpenBOM](https://www.capterra.com/p/234827/OpenBOM/)[Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/)[Aras Innovator](https://www.capterra.com/p/9008/Aras-Innovator/)[Centric PLM](https://www.capterra.com/p/10010504/Centric-PLM/)

Reason for choosing Propel

I chose Propel because it gave me the right combination of flexibility, ease of use, and integration without forcing me into the complexity and overhead of traditional enterprise PLM systems. First and foremost, Propel is natively built on Salesforce. That matters a lot to me because it means my product, customer, and quality data live on the same platform my sales and service teams already use every day. I don’t have to build and maintain heavy integrations between disconnected systems—Propel and Salesforce share a unified data model right out of the box. That reduces duplication, confusion, and the friction that usually comes with disparate systems. Compared with legacy enterprise PLM platforms like Teamcenter, Windchill, or ENOVIA, Propel feels much more modern and easier to adopt. Those traditional systems can be powerful, but they often require long implementation cycles, deep technical expertise, and ongoing heavy administration. In contrast, Propel’s configurability lets me tailor workflows and processes without resorting to endless custom code. I get structured processes where I need them, but I’m not locked into rigid templates that don’t match the way my teams actually work. What also stood out to me is that Propel breaks down departmental silos. Engineering, quality, customer support, and commercial teams can see the same product context and change history. That’s huge when I’m trying to improve response times on quality issues or get faster feedback loops into product updates. When a customer case is tied to a specific revision or quality event, I can actually trace it back without guesswork. I also appreciate that Propel is cloud-native and continuously updated. I don’t have big patch weekends or version upgrades that freeze my team for months. Feature releases and improvements roll out seamlessly, and I benefit from Salesforce’s scalability and security without having to manage infrastructure. Compared with cloud competitors like Arena or OpenBOM, Propel’s strength for me wasn’t just that it was cloud-based—but that it bridges product lifecycle and quality processes with customer and sales data. That cross-functional visibility has directly helped me reduce cycle times and improve product quality, because I’m not hand-offing work between systems. Finally, from an adoption standpoint, Propel’s interface and alignment with Salesforce made it easier to get teams up and running. Training time was shorter, resistance was lower, and people could find the information they needed without getting lost in a deeply technical PLM interface meant only for engineers.

Review Source

AC

Adam C.  
Product Engineer  
Automotive  
Used the software for: 6-12 months

### "INOAC Review"

April 28, 2026

5.0

Positive, haven't had any major issues so far. Transition from Agile to propel went relatively well, some minor technical issues but Propel has offered an equivalent product.

Pros

Smooth operation, easy-to-learn interface, streamlined. Being able to add pictures to the BOM is small, but makes a big difference for users that aren't technical and not familiar with the parts.

Cons

MFA and tokenized signoff requirements increase friction for users. Additionally, recommend the propel support team spend more time talking on the phone or on video calls to help assist with issues. emailing back and forth can be a pain.

Alternatives considered

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reason for choosing Propel

Propel offered a much more simple interface and friendly product. We didn't have a need for anything other than PLM, and could streamline what products we purchased.

Switched from

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

Agile support was running out, so we needed to move to a different PLM product.

Review Source

DS

Diane S.  
President  
Medical Devices  
Used the software for: 1-2 years

### "Propel Addict. -Can’t get Enough"

May 14, 2026

5.0

Quickest adoption I have encountered. Best at generating metrics. Great return on investment. Can eliminate other programs for efficiency

Pros

Value for the money. Every approval in your company can be managed using Propel which results in a single repository for all records which is huge for start up cmpanis that are often acquired.

Cons

Upload of records was challenging but a benefit. We thought the records were uploaded. Need to make sure the upload is verified.

Switched from

[Matrix](https://www.capterra.com/p/95108/Matrix/)

Compliance issues and slow adoption for users. A favorite of SLT

Review Source

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