# Page 2 | Propel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Propel the right Quality Management solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147317/PropelPLM/reviews --- Propel 4.4 (57) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 2 - Reviews of Propel ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott M. Director, Regulatory Affairs and Quality Assurance Medical Devices Used the software for: 1-2 years ### "Medical Device Propel User" January 23, 2025 5.0 We implemented Propel in early 2023 and it has been very effective for us in managing documentation, engineering changes, corrective and preventive actions, nonconformances, and more. The flexible, configurable solution allows us to find creative methods to meet business needs, and the dashboarding and reporting tools that come with the Salesforce platform allow easy real time data monitoring and analysis. Pros Excellent support, highly configurable, great reporting tools. Covers almost everything we need from a PLM/QMS system. Cons Administration is sometimes complex. Validated system updates sometimes lag non-validated system updates significantly. Alternatives considered [Intellect QMS AI](https://www.capterra.com/p/108528/Intellect/) Reason for choosing Propel Superior functionality, reputable company, integration with Salesforce. Switched from [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) The training functionality in QT9 did not meet our needs. Review Source Response from Propel Software January 24, 2025 Hi Scott, thank you for your review! We are so glad you enjoy using Propel. CA Cam A. Salesforce Administrator Telecommunications Used the software for: 6-12 months ### "Review - 2025/07/03" July 3, 2025 3.0 Neutral. There is a lot of great material in how the tool works and development is completed but as a developer, I spend a lot of time figuring out how the tool is setup rather than doing actual development work. Pros Support team is always available and provides solutions in a timely manner. They are always willing to hop on a call and work through troubleshooting. Cons Out of the box functionality is quite confusing. Due to being hosted on Salesforce, the development is quite different than standard Salesforce development so there is quite a large learning curve. Review Source LM Lennie M. Senior Manager, Document Control Medical Devices Used the software for: 2+ years ### "Propulsion 2025 experience" May 29, 2025 5.0 It was a great experience to network and meet Propel Staff in person. The user group was a great way to learn how others are using the system. Pros The user group and the live demos to the new Propel features. The guest speakers were great as well! I enjoyed all the AI discussions. Cons The user group session room was too small and hard to hear the speakers. If each session had its own room, it would have helped. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Needed a tool which was on the Salesforce platform Review Source RP Ramin P. Director of QA Biotechnology Used the software for: 2+ years ### "Propel Document management and qulity management reviews" March 19, 2025 3.0 to me it looks like any other document control system. It does not have any feature that stands out. Pros It is very flexible, can be set up based on the intended purpose. The user interface is straightforward. Cons there are lots of bugs. for example creating and exporting PDF reports do not work. or after we updated to a news revision last year, there was a limitation on File lenghts that was not there before. these issues atre fixed in subsequent releases However, for us to upgrade we need to go through a validation process that is costly and time consuming. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) The cost. also we needed something with easier user workflow Review Source LW Lei W. Lead Product Quality Engineer Medical Devices Used the software for: 6-12 months ### "Lead Product Quality Engineer" May 23, 2025 5.0 Pros Powerful application that has seemingly unlimited possibilities for managing our QMS and PLM. I also like the easy configurable features. The Propel academy is fantastic for the new users to learn. Cons I have not found the cons yet. We are new to Propel. So far, the experience was very positive personally. Review Source SS Sheri S. Eqms coordinator Medical Devices Used the software for: 1-2 years ### "Love this product " May 21, 2025 5.0 Absolutley satisfied with our experience with propel! We can't wait to implement all the modules that will help our company move forward!! Pros We are just starting with propel, and we're loving it!! It is so easy to personalize for your needs. There are many useful functions that you are able to utilize with your company Cons Implementation was a little tricky, but their support is amazing!! They're are a few areas that we would like to be modified and propel is amazing at listening to our needs and are willing to work to make it satisfactory for us! Review Source KC Kyle C. IT Manager Information Technology and Services Used the software for: 2+ years ### "Propel Eliminates Silos" July 8, 2025 4.0 We are very pleased with our decision to migrate to Propel from our previous solution provider. We have gained real-time visibility into product data and processes, enabling better decision-making and faster time-to-market. Pros Ease of use and seamless integration with Salesforce. Its strong BOM layout and engineering change order (ECO) functionality is particularly helpful for managing product data and revisions Cons There was a learning curve that was somewhat difficult for our users who were unfamiliar with Salesforce. Slow performance when handling large attachments. Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) The cost to upgrade our Agile on-premise solution was so much more expensive than migrating to Propel, and Propel gave us additional features that our previous solution did not have. Review Source AKP Ashok Kumar P. PLM DATA ANALYST Computer Software Used the software for: 6-12 months ### "First Flight at Propulsion: Ideas, Insights & Inspiration" May 22, 2025 5.0 This was my first time attending Propulsion, and it was a great experience connecting with various customers. I gained a lot from the interactions and am taking back many valuable ideas. Pros A well-structured and interactive series of sessions that offered valuable learnings and best practices from various customers, along with insights into Propel’s new features. The demo sessions were especially helpful in gaining an in-depth understanding. Cons The subject-specific sessions could be extended slightly to allow more time for the demos followed by more room for questions Review Source DC Deidre C. Owner Construction Used the software for: 1-2 years ### "Great site " October 21, 2025 5.0 I have and had a great overall experience since I still use it. I love all the options they have available Pros I love the ease of use and the data and opinions you have while searching the site. There are many different things that are available to you to use. Cons There wasn't really anything I didn't like at all.Everything is pretty great and options are there and available. Review Source HB Holly B. Director of Operations Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "One Stop Platform " December 6, 2024 4.0 Ive had a smooth "end user" experience with Propel as its very self explainatory and user friendly. Very easy to figure out if you are at all slightly familiar with operating systems. I have only had challenges with getting clear and direct communication from our Propel support and leadership team when it comes to me asking for full viability and access to all of the modules includes in our licenses. Pros I love how inclusive Propel is for most all our business needs. I also love the ease of integrating with our current systems. Cons I highly encourage Propel to rethink their offering strategy. If a cuatomer pays for specific licenses, then the included modules for that license should be visibly available to the customer to configure and start using on day one. Should the customer need assistance, then they could enlist the help of the Propel Support team. It does not make any sense to pay for offerings, yet not be able to take advantage of them unless you pay additional fees to have Propel set them up for you. I highly recommend a "base version" of an out of the box experience for all modules within each license. Review Source Response from Propel Software December 16, 2024 Thank you for your review Holly. I have communicated it with our customer team, and they should be in touch with you. We are glad to hear that you love Propel overall :) BZ Brendan Z. Manufacturing Manager Biotechnology Used the software for: 2+ years ### "Good user interface" April 11, 2025 4.0 Pros User interface is well laid out and easy to navigate Cons The ability to filter columns would be a great addition Switched from [Omnify](https://www.capterra.com/p/149645/Omnify/) modernized software with more capabilities Review Source JS Jason S. Business Analyst Medical Devices Used the software for: 2+ years ### "Great service" January 22, 2025 4.0 Great experience with help and concern with our issue. Pros The response time and the continued updates from Propel showed they are concerned about making things work again when there is an issue Cons The time it took to get to the conclusion, although this is not a con, it was all the negative I could come up with Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) To combine the systems from two different ones to salesforce / Propel Review Source Response from Propel Software January 23, 2025 Thank you for your wonderful review Jason! MN Mindy N. Quality and PLM System Manager Biotechnology Used the software for: I used a free trial ### "Flexible All-in-One QMS/PLM Solution" May 29, 2025 5.0 Pros Propel’s integration of QMS and PLM in a single platform is a major advantage. It provides a unified system for managing product development and quality processes. And the configurability allows us to tailor workflows and user interfaces to match our business needs. Cons The quality events processes are not as intuitive as other system. The high configurability requires a deep understanding of the system and can lead to a higher learning curve. Alternatives considered [Intellect QMS AI](https://www.capterra.com/p/108528/Intellect/)[Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/) Reason for choosing Propel The system is more modern than others and has all the features we need. Review Source CB Clayton B. Service Engineer Medical Devices Used the software for: 1-2 years ### "Happy with Propel- an efficient and multi-solution platform" March 10, 2025 5.0 I am happy with our set up. I also appreciate the continued education on additions and improvements offered by Propel. Pros Easy and effecient Integration with Salesforce. This provides a seamless integration with other applications such as inventory management and sales. Cons Wish propel had an inventory management and manufacturing capabilities. But happy with the service we have now. Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) Had poor BOM capabilities. Inability to integrate with other products. Review Source Response from Propel Software March 11, 2025 Thank you for your wonderful review Clayton! CS Carlos S. Advance Manufacturing Engineer Medical Devices Used the software for: 6-12 months ### "Very satisfying PLM experience." November 18, 2024 5.0 In general, is a good experience, easy to use for most of the part, facilitates the search of information like procedures, drawings and Finish Goods BOM structure among other things. Pros Not sure at which degree IA is incorporated but there is a lot of common sense searches and queries you can ask to Propel and it delivers. Cons I guess ut depends on how is configured but there some views where I wish I have more details or when creating reports can get confusing and sometimes you don't get the specific information in one single report. Review Source Response from Propel Software November 25, 2024 Thank you for your wonderful review Carlos! MJF Michael Jerone F. Project Manager Consumer Goods Used the software for: 6-12 months ### "Propel - an overall great tool and partner!" March 13, 2025 5.0 Propel is a great partner to work with! That is the core of what makes them better than others. Pros Propel is a very flexible platform that allows the team to adapt to certain business needs. It's also a plus that Propel's team is very much partnership driven group that they give their focus on your business and its needs. Cons None because of the above reasons. If there are any issues, what makes it irrelevant is the fact that they prioritize your needs and helps you find solution. Review Source Response from Propel Software April 10, 2025 Thanks for reviewing Propel Michael! ED Elizabeth D. Accounts Payable Manager Retail Used the software for: Less than 6 months ### "Accounts Payable Manager" April 11, 2025 4.0 It has been a pleasant experience. Our staff is happy with the service. Pros clear contract and helpful services to our business Cons no comment. I have nothing negative to say. Review Source LG Lindsey G. Residential construction Construction Used the software for: Less than 6 months ### "Easy peezy. " May 28, 2025 3.0 Very easy to get around. Almost self explanatory once you hit the homepage. Great for beginners or those with experience Pros It was easy to navigate and catch on to the website and the app. Creating an account was just as eas8y as it could be Cons No complaints. Self explained homepage Easy navigation. Easy sign up process. I have nothing but good comments Review Source JR Joseph R. Special Projects Administration Aviation & Aerospace Used the software for: Less than 6 months ### "Propel Support is GOOD" November 21, 2024 4.0 Very happy with the attention and support. Pros Very easy to run changes and manage items and training! Cons I am not to found of the salesforce background, but Propel does a good job on managing it. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Better value with Propel was offered, and training and change management works better with Propel Review Source Response from Propel Software November 27, 2024 Thank you for reviewing Propel, Joseph! We're so happy to have you as our valued customer. RS Rebecca S. Owner Environmental Services Used the software for: Less than 6 months ### "New user love it " March 20, 2025 5.0 Pros The design is very appealing to the eye and very easy to navigate Cons I just started using propel and so far no cons Review Source TD Terri D. Doc Control and Contracts Specialist Medical Devices Used the software for: 1-2 years ### "Propel is Great!" July 12, 2024 4.0 The overall experience has been good. The product is easy to use and offers a lot of customizability. Very happy! Pros I think Propel is a great product. I like the ease of use, BOM layout, ECO process, and customizability. The Customer Success team is FANTATIC! They go above and beyond to help us at every turn. Cons The export of the BOMs needs some refinement, the ability to have Revisions on the BOMs is a critical need that is not available in Propel. Switched from [ComplianceQuest](https://www.capterra.com/p/136111/ComplianceQuest/) We didn't find CQ to be user friendly plus it didn't have a smooth PLM package. Review Source Response from Propel Software July 16, 2024 Hi Terri, thanks for your review! We're happy to hear that you find Propel easy to use :) DC David C. Senior Manager, Quality Assurance Medical Devices Used the software for: 6-12 months ### "Great eQMS solution for a medical device company!" July 24, 2024 4.0 Propel has been a valuable tool in automating our Quality Management System. Our team compliance with training has improved dramatically, and the administration of training requirements has also become much easier. Pros Propel allows us to automate/computerize Change Control and training, which were the two most laborious Quality Management System processes to manage using a paper process. The functionality and features were mostly easy to understand. Cons Running reports and getting some basic metrics was harder than I would've liked. Review Source Response from Propel Software October 3, 2024 Thanks Dave, we are so glad you are liking our QMS! KN Kelly N. Senior System eQMS Administrator Medical Devices Used the software for: 1-2 years ### "End User Experience" October 5, 2023 5.0 We are excited to be part of Propels growth, and our collaboration with your team has been a delight. Propel has challenged us to come up with an amazing system to fit our niche needs and working to build custom solutions has been a great experience for our team. Pros Our end users have never been happier since we have migrated to Propel. Daily, they are thinking of ways to implement new modules or make improvements to the existing ones! Instead of complaining about an archaic system, they are excited to build our custom solution. Cons Determining what is Propel specific and what is Salesforce native takes some time getting used to. Alternatives considered [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[Dot Compliance](https://www.capterra.com/p/192574/Dot-Compliance/)[Veeva Vault Clinical Operations Suite](https://www.capterra.com/p/254238/Veeva-Vault-Clinical-Operations-Suite/) Reason for choosing Propel The ability to customize a solution for our company was extremely beneficial for where we were within our personal growth. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Our legacy system was overconfigured and was no longer serving our needs, we had outgrown the original build and it was unable to keep up with our growth. Review Source Response from Propel Software October 6, 2023 Thanks for your kind words about Propel, Kelly! We are glad to hear that your end users are much happier now and we hope that our future innovations further exceed their expectations. JK Jennifer K. Quality Assurance Associate Medical Devices Used the software for: 1-2 years ### "Frustrating e-sign off process" May 15, 2024 3.0 Ok, Some things are very good and I like. Others such as changes to page layout function, permissions and e-sig is a hassle. Pros versioning controls and options available for different business needs. Cons Signing off is an issue for many users. Causes frustration, lockouts, late training and lack of compliance as users just give up and ignore. Reason for choosing Propel I didn't choose this option, I came in after it was implemented. Review Source BP Braulio P. CEO Medical Devices Used the software for: 1-2 years ### "Propel for Medical Device Company" October 7, 2023 5.0 It has been a life saver for our small company. It has allowed us to comply with the requirements to maintain ISO 13485 compliance. Pros Easy to use and great modern look. But most importantly, it gets the job done. Cons Hard to configure initially. It takes tie to learn all the background function to control the front end that the user sees. Alternatives considered [Qualia](https://www.capterra.com/p/159101/Qualia/)[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/) Reason for choosing Propel The cater to small companies as well. Great customer service. Review Source Response from Propel Software October 9, 2023 Thank you for your wonderful and insightful review, Braulio. We are so happy to hear that our platform has helped your medical device company maintain compliance and streamline processes, and we hope our future releases can further satisfy your needs. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.