---
title: "Unito Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Unito Software - reviews, pricing plans, popular comparisons to other Integration products and more."
source_url: "https://www.capterra.com/p/147319/Unito/"
page_type: "product"
language: "en"
---

# 

 Unito Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unito

## What is Unito?

Unito is a no-code integration platform that connects 60+ work tools with real-time, two-way sync, keeping data accurate and current across every connected app. No more manual data entry, copy-pasting details between apps, redundant status meetings, or waiting for a status update. Common cross-functional workflows include: - Agile delivery between product roadmap tools and engineering work items - Incident escalation from IT or service desks to engineering queues - RevOps handoffs between the CRM and delivery teams - Dev activity surfaced inside project management tools - Customer support escalation bridged with engineering Field-level fidelity, including comments, attachments, and rich text, keeps both sides of every sync in step. Unito is SOC 2 Type 2, GDPR, and CCPA compliant, with SSO and encryption in transit and at rest. A public REST API supports custom integrations and workflow automation.

## What is Unito used for?

[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

91%

Neutral

0%

Negative

9%

Starting price

$65

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Unito?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://unito.io&name=Unito)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unito

4.5 (22)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,074)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$65

Flat Rate, Per Month

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (21)

Ease Of Use

4.3 (3,035)

Value For Money

4.1 (19)

Value For Money

4.3 (2,345)

Customer Service

4.4 (19)

Customer Service

4.3 (2,004)

## Unito alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (409)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

[View all alternatives](https://www.capterra.com/p/147319/Unito/alternatives/)

## FAQs about Unito

Overview

### Which roles and teams benefit most from Unito?

Unito is most used by product and project managers, engineering and IT teams, and operations, sales, and marketing leaders who need reliable cross-tool coordination. These roles use it to sync tasks, tickets, and updates automatically, reduce manual handoffs, align stakeholders, and keep customer, product, and delivery workflows current.

Answer based on 22 reviews

Overview

### What company size and specific industries is Unito built for?

Unito is designed for Fortune 500 and enterprise organizations, especially those with product, engineering, RevOps, IT, and customer support teams that need connected tools across the stack. It is aimed at large companies rather than small businesses, with use cases centered on cross-team operational coordination.

Features and Usability

### What are the key features of Unito?

Unito offers data synchronization, data mapping, and data connectors for linking multiple data sources. It also includes workflow management, configurable workflow, integrations management, and pre-built connectors. Reporting features include real-time reporting, real-time updates, reporting/analytics, and dashboard views, plus access controls/permissions, SSL security, and data import/export.

Pricing

### How much does it cost and what fees or limitations are included?

Unito starts at $65 per month for the Basic plan, with 750 items kept in sync and up to 2,000 maximum; the Pro plan is $299 per month for 2,500 to 10,000 items. An Enterprise plan is available on request, and a free trial is offered.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Unito integrate with?

Unito connects natively to over 40 integrations, including project and development tools such as Airtable, Asana, Azure DevOps, Basecamp, Bitbucket, ClickUp, Confluence, GitHub, GitLab, Jira, and JIRA Service Management. It also works with Google Calendar, Google Sheets, Google Forms, Google Contacts, Google Ads, HubSpot Sales Hub, Freshservice, Favro, and Jotform.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Unito offer?

Unito provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning.

Getting Started and Support

### What customer support options does Unito offer?

Unito provides email/help desk support, a knowledge base, and chat. Reviewers describe the support experience as mixed: some say responses are quick and helpful, while others report slow replies during service issues and repeated status updates without a clear fix.

Answer based on 4 reviews

## Features

AI summary

Based on 3,048 Integration reviews

Capterra data shows that buyers of integration software rank the following features as their top priorities:

-   **Third-Party Integrations** (**63%** of reviewers rated this feature as critical)
-   **Integrations Management** (**59%**)
-   **Workflow Management** (**48%**)

Unito supports all three of the features reviewers value most: **Third-Party Integrations**, **Integrations Management**, and **Workflow Management**. Together, these capabilities help businesses connect their existing tools, manage integrations more effectively, and keep workflows organized across systems, allowing teams to reduce manual work and keep information moving accurately between platforms.

Dashboard

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Configurable Workflow

Configure existing workflows to meet your organization's needs

Data Connectors

Connect to big data sources

Unito 21 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Multiple Data Sources: Allows users to manage data from a number of sources
- Pre-built Connectors: Reusable integration workflow templates
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Web Services: Allows the integration of data between different web services
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.3 (21)

4.3

Based on 21 reviews

## Pricing

Value for money

4.1 (19)

Free Trial

[View pricing plan details](https://www.capterra.com/p/147319/Unito/pricing/)

Basic

$65.00

Flat Rate,Per Month

It includes:

-   Up to 10 active flows
-   Connect up to 2 tools
-   6 mapped fields per flow
-   Manage up to 50 mirrors
-   15-minute updates
-   Unlimited workflows
-   Linked file attachments
-   Self-serve support

Pro

$299.00

Flat Rate,Per Month

It includes:

-   Unlimited active flows
-   Connect up to 2 tools
-   Unlimited custom fields
-   Manage up to 300 mirrors
-   5-minute updates
-   Unlimited workflows
-   Streamed file attachments
-   Sub-items/checklists
-   Email & in-app chat support

Enterprise

Contact Vendor for Pricing

It includes:

-   All connectors, incl. premium & on-prem connectors
-   Advanced syncing capabilities
-   Live and historical data sync
-   Dedicated Integration consultant
-   Enterprise procurement & SSO
-   Developer platform access

Value for money

4.1 (19)

4.1

Based on 19 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (19)

4.4

Based on 19 reviews

## User reviews

Overall rating

4.5

Based on 22 reviews

Filter by rating

5(16)

4(4)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Mansi M.

Software Engineer

Computer Software

### "One of the best software for automating workflows "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2023

Pros

It is an excellent workflow software that helped me streamline the workflow of my teams and improve collaboration. I was able to integrate it with tools like Trello, Asana, JIRA, and others to bring all of a team's tasks, projects, and conversations into one central hub.One of the most notable features is its ability to bridge communication gaps between teams and tools. I was able to create custom workflows that automatically synchronize updates, comments, and other changes across multiple platforms. This helped my teams avoid manual effort and errors, and improved the efficiency of their work processes.

Cons

No cons identified so far. Support team provided excellent demo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Senior Marketing Manager

Consumer Goods

### "Unito was a life saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 21, 2022

Pros

It's core function was my favorite part of the tool. Being able to take two separate software and get them to integrate and flow information from one to the other seamlessly.

Cons

Unito was one of the rare cases where we did not have a downside. What I liked least was their support availability and speed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Martin K.

Managing Partner

Computer Software

### "The worst support ever"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 28, 2021

Terrible. The support reply within days (when their service is down), the support's only answer is "we are so sorry" and nothing changes. I tried to escalate the issue several times and nothing changed. So far, we are 1 month without an integration service for which we pre-paid and the support's answers are: we are so sorry, the ticket is with the developers... CRITICAL!

Pros

I liked the fact that we can use jira while all our partners are monitoring the progress in trello and that we can setup different flows for different project BUT this is only when the app works.

Cons

The sync doesn't work for over a month now! OVER ONE MONTH and the only thing the support says every day is that "the developers are working on it". Absolutely terrible customer service and we pre-paid for a whole year for a team of 10 ppl. Absolutely ridiculous, do not try this app at all!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

John H.

Director

Marketing and Advertising

### "Really great support when we needed it"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 16, 2020

When we needed support from Unito they really stood up and responded

Pros

Response and ease of support when needed

Cons

I'm not aware of any cons in relation to this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Diana S.

Learning and Enablement Coordinator

Computer Software

### "Perfect solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2020

Excellent! The service has been great - they worked with me from the moment I tested the product until I had everything running smoothly. It's a great product and the perfect solution for our needs.

Pros

It was exactly what we needed to pull information together into one place!

Cons

My sync disappeared without a reason that could be determined. But it wasn't a big deal getting it back up and running.

Reasons for choosing Unito

Unito was a power up offered in Trello and was exactly what we were looking for. We hope to be able to implement it for many more use cases in the future :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Ailton B.

eCommerce

Retail

### "Useless and Terrible UX Sync Tool"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 9, 2020

A monthly price from $19 all the way to $374 / MONTHLY for a sync tool is just a terrible deal! For an app that makes one simple sync feature, it's a really bad decision for any entrepreneur. Just keep requesting Trello to add the sync feature in their roadmap.

Pros

There is no Pros, just lots of time wasted trying to learn this messy sync tool.

Cons

Very confusing and messy sync tool to set up on Trello. In my opinion sync between to boards\\card option needs to be free, as the time spending on Unito is not worth and does not make your life easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Program Manager

Logistics and Supply Chain

### "Awesome and highly flexible tool for multi-platform collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2020

Pros

We have used Unito for a bridge between Asana and Jira. It has very powerful benefits in real-time synchronizing the content between platforms. It has significantly improved the collaboration with our software supplier and speed up development trajectories to great extent. Very much recommended if you are looking to combine the benefits of Asana as projectmanagement tool and JIra for development.

Cons

There are customized JSON possibilities. Not sure, but didn't find catalogued information how to use this interesting feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2020

Thank you so much for your review and your kind words. We don't have a central list of our JSON offering because the features are pretty specific, but our team would be happy to work with you to address your needs! Don't hesitate to reach out!

Ravi B.

Software Engineer

Health, Wellness and Fitness

### "Works great out of the box"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2020

Unito customer support was great and super helpful. Thank you Hannah!

Pros

Easy to sync between Trello and Basecamp. Painless to setup and just works out of the box with both old and new to-dos

Cons

There could definitely be more sync options

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Gisele P.

Product Owner

Marketing and Advertising

### "Unito is Unique"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2020

It was a great opportunity to meet the service and their operational team. They were always very helpful - in every possible way one can imagine. Even when I did mistakes, they were there to help and get it fixed as fast as possible, providing the best customer experience -- which was already excellent as the sync service was already doing the job with no errors or problems. I not only recommend as I also pretend using it again whenever needed in the future.

Pros

I needed a service to connect Trello and Jira. Although finding a few options, Unito was the tool that made it easy and as simple as "plug and play". At a later stage, I also need to select what was going into each direction and thought it would be hard to manage only to figure out that Unito also provides filters and other tools to do exactly what I needed.

Cons

The trial was a bit limited but I came to understand it is mostly because you may need a heavy/busier project to trial Unito with. I wish I had a busier project to find some trouble to try and test the service at its full capacity, but unfortunately, I did not had the chance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amy B.

VP

Marketing and Advertising

### "Saved my team time and made our lives easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2020

We used Unito in our marketing agency to connect a client's preferred project management tool (Asana) with ours (Trello). It was super easy to set up and saved our entire project team not only time, since we could continue to use our tool rather than learn a new piece of software, and frustration, allowing us to streamline projects between the client and our project team. Highly recommend this for small teams needing to simplify processes and save time and money. For the cost of 2.5 man hours, we had an annual subscription that saved us DOZENS more hours, at a minimum.

Pros

Finding a tool that integrates as easily as Unito is important on our small team, where every minute counts. The process of adding Unito to our suite of project management tools was really easy and solved a huge issue we were having.

Cons

I didn't experience any issues or problems with Unito.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2020

Hi Amy. Thank you so much for your review! Happy to hear Unito is saving your team valuable time.

[View all Reviews](https://www.capterra.com/p/147319/Unito/reviews/)

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Popular comparisons

[Zapier vs Unito](https://www.capterra.com/compare/130182-147319/Zapier-vs-Unito)