--- title: "Unito Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unito Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/147319/Unito/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Unito Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Unito ## What is Unito? Unito is a no-code integration platform that connects 60+ work tools with real-time, two-way sync, keeping data accurate and current across every connected app. No more manual data entry, copy-pasting details between apps, redundant status meetings, or waiting for a status update. Common cross-functional workflows include: - Agile delivery between product roadmap tools and engineering work items - Incident escalation from IT or service desks to engineering queues - RevOps handoffs between the CRM and delivery teams - Dev activity surfaced inside project management tools - Customer support escalation bridged with engineering Field-level fidelity, including comments, attachments, and rich text, keeps both sides of every sync in step. Unito is SOC 2 Type 2, GDPR, and CCPA compliant, with SSO and encryption in transit and at rest. A public REST API supports custom integrations and workflow automation. ## What is Unito used for? [Integration](https://www.capterra.com/integration-software/)[Productivity](https://www.capterra.com/productivity-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 0% Negative 9% Starting price $65 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unito?[Manage this product listing](https://www.g2.com/products/unito/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unito 4.5 (22) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $65 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (21) Ease Of Use 4.5 (82) Value For Money 4.1 (19) Value For Money 4.3 (77) Customer Service 4.4 (19) Customer Service 4.4 (74) ## Unito alternatives [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (15)](https://www.capterra.com/p/80432/Jama/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147319/Unito/alternatives/) ## FAQs about Unito Overview ### Which roles and teams benefit most from Unito? Unito is most used by product, project, and program managers coordinating tasks across delivery teams and tools. Software engineers, systems managers, and Salesforce specialists connect technical workflows and reduce duplicate updates. Marketing, sales, customer value, and documentation teams keep cross-functional work aligned, while executives monitor progress across departments. Answer based on 22 reviews Overview ### What company size and specific industries is Unito built for? Unito is designed for Fortune 500 and enterprise organizations, especially teams in product, engineering, RevOps, IT, and customer support that need connected workflows across their software stack. It is aimed at large companies rather than small businesses, with no specific industry listed beyond enterprise operations. Features and Usability ### What are the key features of Unito? Unito offers data synchronization, data mapping, and data connectors for connecting multiple data sources and third-party integrations. It also includes configurable workflow management, access controls and permissions, activity tracking, real-time updates, reporting and analytics, dashboards, and data import/export for project planning and progress tracking. Pricing ### How much does it cost and what fees or limitations are included? Unito starts at $65 per month for the Basic plan, with 750 items kept in sync and up to 2,000 maximum. The Pro plan costs $299 per month for 2,500 to 10,000 items, while Enterprise pricing is custom. A free trial is available, and reviews call the pricing fairly priced but sometimes confusing. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Unito integrate with? Unito integrates with over 40 third-party tools and platforms, including project management and development apps like Asana, Airtable, Jira, Confluence, Basecamp, ClickUp, Bitbucket, GitHub, and GitLab, plus business tools such as Google Sheets, Google Calendar, HubSpot Sales Hub, Intercom, and Freshservice. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Unito offer? Unito provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and product setup. Getting Started and Support ### What customer support options does Unito offer? Unito provides email/help desk, a knowledge base, and chat support. Users describe the support team as often quick and helpful when setup or sync issues arise, with clear answers and little back-and-forth. Some also report frustrating delays and repeated “developers are working on it” replies during outages. Answer based on 4 reviews ## Features AI summary Based on 3,076 Workflow Management reviews Capterra data shows that buyers of integration software rank the following features as their top priorities: - **Third-Party Integrations** (**63%** of reviewers rated this feature as critical) - **Integrations Management** (**59%**) - **Workflow Management** (**48%**) Unito supports all three of the features reviewers rate most important: **Third-Party Integrations**, **Integrations Management**, and **Workflow Management**. Together, these capabilities help businesses connect tools across their tech stack, manage integrations more efficiently, and coordinate workflows across teams, allowing teams to reduce manual work and keep information moving accurately between systems. Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Configurable Workflow Configure existing workflows to meet your organization's needs Data Connectors Connect to big data sources Unito 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Configurable Workflow: Configure existing workflows to meet your organization's needs - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Integrations Management: Identify which applications need to exchange data and enable these data connections - Multiple Data Sources: Allows users to manage data from a number of sources - Pre-built Connectors: Reusable integration workflow templates - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Services: Allows the integration of data between different web services - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (21) 4.3 Based on 21 reviews ## Pricing Value for money 4.1 (19) Free Trial [View pricing plan details](https://www.capterra.com/p/147319/Unito/pricing/) Basic $65.00 Flat Rate,Per Month It includes: - Unlimited workflows - Self-serve support - Linked file attachments - 15-minute updates - Up to 10 active flows - Connect up to 2 tools - 6 mapped fields per flow - Manage up to 50 mirrors Pro $299.00 Flat Rate,Per Month It includes: - Email & in-app chat support - Unlimited active flows - Connect up to 2 tools - Unlimited custom fields - Manage up to 300 mirrors - 5-minute updates - Unlimited workflows - Streamed file attachments - Sub-items/checklists Enterprise Contact Vendor for Pricing It includes: - All connectors, incl. premium & on-prem connectors - Advanced syncing capabilities - Live and historical data sync - Dedicated Integration consultant - Enterprise procurement & SSO - Developer platform access Value for money 4.1 (19) 4.1 Based on 19 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (19) 4.4 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 22 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(4) 3(0) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful Shayne H. Director of Sales Used the software for: Less than 1 year ### "Project Management made easy with a powerful integration tool" 4.0 May 1, 2019 One thing that I love about Unito is that it can enable you to synchronize Asana to Jira very easily. All statuses get synced (I'm talking about the Jira Statuses that can be mapped to Asana Sections). Everything from comments to tasks and even subtasks can be synchronized. Their customer support is also on point as I got all my questions answered in no time. They are also very open to suggestions that can help them improve. Dealing with a company that holds customer sovereignty highly is a wonderful experience. Pros 1) General: Unito is fairly priced and appears robust. You can easily tell that the app is built keeping durability and reliability in mind. I mean, I've not witnessed any bugs or errors so far. Even the setting up process was a breeze. Unito also allowed me to seamlessly mirror my Jira/Asana approaches without any data redundancy. 2) Synchronization Feature: The synchronization feature is very powerful and allows me to connect two applications and keep them up to date. Cons 1) Data Field-Mapping: In my opinion, Unito is not fit for field-mapping, however, I've found many walkarounds around this issue and I'm pretty sure you can too. This certainly isn't a deal breaker because I've found ways to counter this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tatiana A. Product Manager Used the software for: Less than 1 year ### "Great tool to sync Jira with other project management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 20, 2018 Pros I'm using Unito's Asana to Jira synchronization and it works perfectly. It syncs all statuses (Jira status can be mapped to any Asana section), all tasks content, comments, subtasks (available as a beta feature) back and forth. One little perfect detail is that it adds link to Jira ticket to the end of Asana description task, and vice versa. So two entities are linked perfectly. AND it adds a Jira ticket number to the Asana task title, very convenient. Before that I tried to sync two tools with Zapier and it just didn't work. Zapier integration was creating copies on task updates, statuses wouldn't work. So I was happy when I found Unito. The setup was really easy to do, and it works quickly. That team does a really good job! Also their support is great, I was able to ask and get answers to all my questions, and send them a couple of suggestions on what to improve. Cons Their pricing model. It's a pay per active user, meaning that each user mentioned in the ticket would cost you additional amount. That's independent on whether this person actually works on your project, or the ticket was just transferred to you from another team. All users that are just technical, e.g. Gitlab user, also count in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Martin K. Managing Partner Used the software for: Less than 1 year ### "The worst support ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 1, 2021 Terrible. The support reply within days (when their service is down), the support's only answer is "we are so sorry" and nothing changes. I tried to escalate the issue several times and nothing changed. So far, we are 1 month without an integration service for which we pre-paid and the support's answers are: we are so sorry, the ticket is with the developers... CRITICAL! Pros I liked the fact that we can use jira while all our partners are monitoring the progress in trello and that we can setup different flows for different project BUT this is only when the app works. Cons The sync doesn't work for over a month now! OVER ONE MONTH and the only thing the support says every day is that "the developers are working on it". Absolutely terrible customer service and we pre-paid for a whole year for a team of 10 ppl. Absolutely ridiculous, do not try this app at all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Documentation Manager Used the software for: 1-3 years ### "Great Connectivity tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 24, 2019 Unito helped me manage several productivity tools, as some departments preferred different tools to manage tasks, like Trello and Asana together with Jira. Unito helped me keep everything synchronized in my favorite tool, Trello so I could really focus on getting tasks and projects done. Pros Setting up a sync was simple and very easy to do. I also liked that automation so that once It was set up, I didn't have to think about it anymore. Cons It was something I had to purchase on my own, so the cost was definitely a factor in my decision to discontinue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Head of Customer Value Used the software for: 1-3 years ### "Useful integration tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 24, 2019 Useful tool - fairly priced and seems to be well-built in terms of durability (i.e. rarely falls over or errors) Pros Quick and easy to set up - allows mirrored Asana/JIRA approaches without duplication of info. In our use-case allows Agile teams to track workflow with non-JIRA using team with Unito doing all the heavy lifting. Cons Not perfect on data-field mapping - although easy to figure out workarounds for any gaps in the sync across (and they are very minor) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Systems and Development Manager Used the software for: Less than 1 year ### "Great for Syncing BitBucket and Asana" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 19, 2019 It's a great tool if you don't have a dedicated PM. It's very helpful because though we use Asana for projects and reporting issues on our sites, we don't want to track everything in BB. Being able to have certain tasks exist in both BB and Asana is really helpful. Pros I like the filtering and the rules you can set up to sync to different BB issue trackers. I like the auto sync and how often it runs. Cons Sometimes I'll come into work and a random Asana task and BitBucket issue will get closed around 8:55am EST. It's never after a recent change on either platform. It's happened 2-3 times but so infrequent that I've never opened a support ticket for it. Also, I was grandfathered in with amazing pricing, but I accidentally turned an auto-sync off (thinking I could switch one of my auto-sync to a different project since I was still able to use old features on my plan) and then couldn't turn it back on. If I remember correctly, the pricing more than doubled, possibly even tripled? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Responsable informatique Used the software for: 1-3 years ### "Unito review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 17, 2018 We use unito to synchronize our Asana projects with GitLab. Asana tasks go back to GitLab when we add an expanded tag to our Asana tasks. Closing the tasks on the GitLab side passes the Asana tasks to finished status. Pros The synchronization feature is powerful. It allows you to connect two applications and keep them up to date. Cons The synchronization times are a bit long. We sometimes have to start them manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP Used the software for: Less than 1 year ### "Saved my team time and made our lives easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2020 We used Unito in our marketing agency to connect a client's preferred project management tool (Asana) with ours (Trello). It was super easy to set up and saved our entire project team not only time, since we could continue to use our tool rather than learn a new piece of software, and frustration, allowing us to streamline projects between the client and our project team. Highly recommend this for small teams needing to simplify processes and save time and money. For the cost of 2.5 man hours, we had an annual subscription that saved us DOZENS more hours, at a minimum. Pros Finding a tool that integrates as easily as Unito is important on our small team, where every minute counts. The process of adding Unito to our suite of project management tools was really easy and solved a huge issue we were having. Cons I didn't experience any issues or problems with Unito. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Senior Marketing Manager Used the software for: 3-5 years ### "Unito was a life saver" 5.0 July 23, 2022 Pros It's core function was my favorite part of the tool. Being able to take two separate software and get them to integrate and flow information from one to the other seamlessly. Cons Unito was one of the rare cases where we did not have a downside. What I liked least was their support availability and speed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Program Manager Used the software for: Less than 1 year ### "Awesome and highly flexible tool for multi-platform collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2020 Pros We have used Unito for a bridge between Asana and Jira. It has very powerful benefits in real-time synchronizing the content between platforms. It has significantly improved the collaboration with our software supplier and speed up development trajectories to great extent. Very much recommended if you are looking to combine the benefits of Asana as projectmanagement tool and JIra for development. Cons There are customized JSON possibilities. Not sure, but didn't find catalogued information how to use this interesting feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147319/Unito/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zapier vs Unito](https://www.capterra.com/compare/130182-147319/Zapier-vs-Unito)