TextMagic

TextMagic

5 / 5 100 reviews

Who Uses This Software?

TextMagic is most preferred among small companies around the world who benefit from the high delivery and open rates of text messages.


Average Ratings

100 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/one-time
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • TextMagic
  • www.textmagic.com/
  • Founded 2001
  • United Kingdom

About TextMagic

TextMagic is a fully featured business text messaging platform that enables companies of all sizes to send bulk SMS text messages to their customers, staff, and partners. The service can be used to send sms notifications, alerts, and confirmations to clients, as well as to conduct SMS marketing campaigns.


TextMagic Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

TextMagic Reviews Recently Reviewed!


A hugely important cog for our business

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, seamless integration, personalisation

Cons: Nothing

Overall: We build websites on a pay-on-performance basis, whereby instead of paying for a website to be built and then paying again for it to be optimised, our customers only pay for the new business enquiries we generate for them through the site we build them.

We charge per new business enquiry, so we wanted to find something where we could notify our customers (largely tradesmen) by text, providing caller details when they'd missed a call, or to send them notifications relating to their account.

TextMagic was the final piece in the jigsaw for us and our overall service is loved by our customers. Many complimenting us on 'our' missed call text service.

We started using TextMagic in 2010 and this has been one of the best and lowest maintenance relationships we have ever had. I'd go as far as to say our business wouldn't be the same without it.

THIS IS VERY GOOD PRODUCT TO USE

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: that text magic keeps it up to date and they keep on updateing it for better use i love it

Overall: THEY HAVE FIXED ALL MY ISSUES IN TIMEY MATTER AND THEIR WERE VERY FEW ISSUES I HAVE OVER 2 YEARS OF USEING THEIR PRODUCT, MOST ISSUES WERE SOMETHING I DID ANYWAYS SO THE PRODUCT IS VERY WELL RUNNING . WHAT I LOVE ABOUT THIS PRODUCT IS YOU CAN SEND MASS BULK TEXT FOR YOUR CUSTOMER BASE, IT IS VERY EASY TO USE AND I LOVE HOW IF YOUR COMPUTER FREEZER UP AND YOU HAVE RESTART IT AND WHEN YOU RELOAD TEXT MAGIC IT WILL SAVE ALL YOUR CURRENT PROGESS SO YOU WONT USE ANYTHING, THEY ALLWAYS HAVE FEATURE CALLED TEXT FORWARD TO CALL TO WERE IF SOMEONE WANTS TO CALL YOU , YOU CAN FORWARD IT TO YOUR CELL WITHOUT THEM KNOWING YOUR PERSONAL CELL NUMBER.. AWSOME PRODUCT

Recommendations to other buyers: this company will continue to advance their product to make it easyer and better to use if you want a product to is easy and lesshassel to use then use textmagic

It Just Works (TM)

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It does one thing and does it flawlessly.

Overall: I run a website that grew from a personal hobby to 3 million monthly users. I have monitoring scripts that use TextMagic to send me text messages whenever something unexpected happens. In addition, I have a home server running all kinds of smaller pet projects that also send out text messages on certain conditions. TextMagic works flawlessly every single time. In two years, I never once had a SMS fail to go out.

I couldn't say if they are expensive or not. To be honest, I never had reason to shop around after day 1. I also never needed customer support, but that in itself deserves five stars in my book. :-)

Textmagic has become an essential tool for running our business.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It allows us to send text messages from the office using a full sized keyboard and to store incoming messages along with emails.

Cons: Nothing at all. It does everything that we need. What more can we say without waffling!

Overall: The benefits are many. Our business is Internet Marketing. Some of our clients do not use email or social media. Some do not even have a computer! Thanks to TEXTMAGIC we can easily communicate with their moblie phones without using one ourselves,

TextMagic has changed the way we do business. It is so much easier to get in touch with our clients.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about TextMagic is its ease of use. Simply enter the phone number you wish to text and type out a message. Then the messages show up in a chat format making keeping in touch with clients a breeze. This has saved us hours of time on the phone. It is also nice to have preset forms to quickly enter saving even more time.

Cons: I guess one feature I wish it had was a desktop format we could just open without needing to keep an internet page open.

Overall: This product has saved me both time and money. And as we all know time is money, the reality is it has saved me money.

The customer support is very helpful and always answers within 24 hours. They have helped us a lot.

May 23, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the history and sender settings. The functionality have improved during the years. Especially important for us has been the increased number of local/country specific shared numbers for two-way communication.

Cons: The functions are not working intuitively. My collaborators have had difficulties is buying credits, setting up the sender settings. There might be too many options wisible.

Capterra-loader

A central TextMessaging platform that's as intuitive as it is powerful

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: After growing the business beyond the capabilities of my iPhone keyboard for texting customers, I moved to TextMagic because of its Zapier integration and simplicity. Works as expected, is simple and very well thought out.

Cons: A few things which doesn't work for MY particular company but may be necessary for others is:
- "Chats" tab doesn't show an outgoing message in no reply has been returned (as if it were Android or iOS, or Facebook) You have to go into "History" tab until a message as been returned
- If you set up seperate roles under the same company, you can't see who has replied to which text, this is on an individual login basis.

Like I said there may be reasons for this design, but it doesn't work with my company and workflow so we've had to share the password to the main account. A minor issue in the scheme of things.

Overall: A central text messaging platform that allows a whole team to send and reply to text messages from anywhere. Very simple, and has stopped my phone buzzing and no longer need to pass out my personal phone number.

TextMagic review.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great text system - Magic! Advanced warning of bookings via text, reliable system, very economical & accurate system.

Cons: Nothing at all, it all. Works fine for my needs, nothing negative at all!

Awesome

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, impresses customers when they receive the text messages. Easy to store contacts and seperate into groups. Also really like being able to save templates to save time when sending similar texts to multiple contacts

Cons: It comes at a cost to setup a reply service where you can communicate with customers, would be great to be able to receive responses for free or within the credits

Overall: Easy way of sending out communications to certain suppliers with them knowing who exactly its from and also sending our details to customers

Vendor Response

by TextMagic on July 03, 2017

Thank you for your feedback. I would like to let you know that incoming messages are always free for you. You are sending messages from a sender ID (your business name), and this is why no one is able to reply to you. If you need a two-way SMS service, you should send messages from our shared or dedicated number. I recommend you to contact our support line, if you have any questions.

I have used other texting software, but this was by far the easiest to learn.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it is to import contacts and make lists for every category I need. I also love the ability to set up a text to be sent automatically on a day that you may not be in the office. The ability to make templates saves so much time too! Overall, I love this product and can't imagine one beating it.

Cons: The only thing I do not like is that it sends the texts in multiple text messages. I wish there was a way to increase the number of characters in one text. Sometimes when the receiver gets the message, it is out of order and can be hard to read.

Overall: Increases the number of people I can contact in less time.

Easy to set up, easy to use, friendly interface

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an intuitive solution, the interface is user friendly. It was easy to implement into our custom CRM. It is a cost effective solution because it is realiable and demand very little attention once it is set up.

Overall: better customer service with very little investment in time, resources and money

Very good service from TextMagic

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We've been using TextMagic for a few years now, always working, never had any issues. Very reliable. Dashboard is good and easy to understand.

Cons: They don't have the best SMS prices in the marketplace BUT it is a very reliable service. No ther issues to mention really.

Easy to use - great way to keep in touch with clients

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The software is user friendly and it's a great way to keep in touch with clients. It's effective and easy to access.

Cons: There's nothing really that I dislike about the software. Again, it's a quick way to keep in touch with clients

Overall: I'm not one to talk over the phone. I love technology for this. I give my clients to option to keep in touch by phone, email or text. Most clients prefer texting so this software gives me the opportunity to keep in touch with them.

Bookings made easy

Jul 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and uncomplicated

Cons: Nothing

Overall: Even though we only have five guest rooms, it's great to receive a text to tell us about each booking. We often use these texts when we're updating our calendar, because we can see in an instant every booking that's been made, most recent first.

TextMagic works great

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - I like typing from my computer keyboard - I don't have to use my personal cell phone for work which means work is kept separate from my personal messages - My company didn't have to buy a new cell phone

Cons: Wish I could search for names easier - sometimes I know someone only by their company, not their name........

Overall: I don't have a co. cell phone, so can't send/receive text messages.....It is easy to use, & incoming messages also come in my email. Easy to send group messages. $$ well spent. Customers also like it.

TextMagic is the easiest way to manage your SMS messages - one or thousand(s).

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have excellent experience with TextMagic service so far. It's very easy to use, both manually and as integrated part of our website. Price is reasonable and the support is always ready to help you. We strongly recommend them!

Works great - think the pricing is a bit on the high side.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Works great, no issues with people getting our messages. We can easily send bulk texts to customers for their order reminders.

Cons: Price & lack of desktop notifications. I'd like it to constantly remind my employees they have a message to respond to on the desktop but we are forced to use the browser app to sync between work stations.. and browser notifications are not working. I also wish we could do a template it auto-inserts for the start of every chat/text.

Vendor Response

by TextMagic on May 24, 2018

Thank you for taking the time to share your review. We highly value our customers and their feedback. Text message notifications are now working, thanks to our new desktop app. As long as you¿re signed in to the desktop app, you¿ll receive notifications. If you¿re using SMS Chat in your browser instead, just make sure you leave the tab open. You can create a template and add it with one click anywhere in the body of the message. Please contact our support line if you have any questions or feature requests.

Excellent service. Cannot fault it

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick, simple and extremely professional. Very easy for people, like myself, of a certain age to use.

Overall: Knowing what I send gets through to the person etc a

An Alternative to Texting

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, cost-effective and provides a character count.

Cons: No alert when you've run over character count. Contact listed by first name instead of last.

Overall: I despise texting so much that I have had the feature removed from my cell. Unfortunately, I'm in the minority; many people prefer to receive a text over answering a call. TextMagic provides a perfect solution.

Professional & reliable service

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: nothing

Overall: Whenever I have to liaise with Text magic, I always am treated individually and with respect, efficiency and professionalism. High ownership and very personable.

Seamless integration & excellent support team

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seamless integration & excellent support team. We have used it for more than 2 years now & it has never let us down.

Overall happy with the product

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Text Magic is very easy to use. Able to quickly text contacts and save templates to help increase efficiency.

Cons: It would be really nice if it were possible to receive pictures from contacts or receive a notification that a contact attempted to send a picture or file

Great Service

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of setup, billing, and overall functionality.

Cons: I have nothing bad to say.

Overall: We switched to TextMagic just over a year ago and couldn't be happier. It makes track conversations with our customers simple, and is easy to set up. It is also a great value and based on the volume with which we send texts, has been a wonderful resource.

Text Magic, a valuable tool

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliability

Cons: It could be less expensive

Overall: We have been using Text Magic sinc 2009 for urgent communication with our extended network of translators worldwide.

I personally highly recommend TextMagic outstanding services.

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Business Challenge
We wanted to notify our customers through push notifications of new content available on our site, as well as keeping them informed of the latest work we've done on their website or mobile app. The challenge was to make sure that our customers get notified right away of any updates or changes and the fastest way was to use SMS notifications.

How TextMagic Helped
We looked for the best SMS marketing service provider out there to send notifications to our users. TextMagic is one of the most affordable and reliable SMS marketing service provider. Their service has been very easy to setup and they've got top-notch support compared to other services we have used before.

The Results
By using SMS notifications powered by TextMagic we have been able to address updates to our users with little effort. Our users are very happy with SMS notifications, they do tell us that we look bigger and more professional after using text messages. We've also been able to save money using TextMagic services to notify our customers of quotes, due invoices sent to them, instead of asking our PAs to ring them.

Easy to use, helpful, and quick.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can create templates if you're sending the same message over and over. You get to see when the message has been delivered.

Cons: Would be nice if there was a pop up to tell you if someones number was incorrect. There is no spell check.

Overall: Easy to contact customers as they don't always have time to answer phone calls.

text magic is magic!

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and cost

Cons: None really. Would like it to integrate with my other systems but hey, what can you do.

Overall: Does what it says on the tin! Cant get any easier and we just love the way it works with templates. Keep up the good work!

Recommendations to other buyers: just get it.

iPad texting when phone fails

Aug 31, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It works!

Cons: Unfortunately people don't know me from the very occasional random message I send, they only know my phone number.

Overall: I use this as an alternative to my phone as the latter can have difficulties maintaining service while my trusty iPad stays active. Very limited usage but it has been very good to date, thank you.

Getting started was very easy, and after a few trials and errors we got our systems up and running.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After initial setup, it is basically maintenance free. The automatic top up is great too to make sure you don't run out of funds. Complete History with message information and the monthly total of sent messages is great

Overall: Before we had no system to send SMS messages and we didn't want to invest into purchasing an SMS system. Buying the service from external Company was what we were looking for and we got it via LetmeSMS. Now we get information from production related problems or even from our fire alarm system redusing possible downtime or accidents.

Great app at a great price

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really like this software enables me to send professional texts labelled with my business name without giving away my personal phone no

Cons: Wish I could have a longer name as my business name is too long so I have to abbreviate it so it doesn't look quite as good as it should but other than that it still works fine

An amazing way to connect with customers!

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can thank today's new customers for their order, remind customers about a pickup, send an update about what's new in the store...all so easily. And people read my texts!

Cons: I would like to be able to sort the lists by last name and date added. I would also like to verify that the number I input was in fact a mobile number.

Overall: Thanking today's new and repeat customers for their phone order is a great way to get back to each person and remind them to use me again.

Very easy to use and fits our business needs.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A quick and easy solution allowing us to communicate with all students- text message is a sure fire way of ensuring a message is read.

Cons: To be honest I really haven't found any cons- we find Textmagic easy to use and simple to upload to.

Great Service and Great Value

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and usefulness.

Cons: Nothing.

Overall: Seemless. As the faxes stopped for the bookings you don't always have time to keep checking the websites to see if you have received a booking. Now I get a text letting me know a booking has been made. A quick check of the text and I can decide whether to attend to it imediately or it can wait for a short while. Brilliant.

Recommendations to other buyers: You won't relise how useful it is until you start using it and then you'll wonder what you did without it.

Excellent quality, easy to use

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and to pay for. I didn't have any issues setting it up or with it failing to work once that was done.

Cons: The notifications don't work for my desktop so I have to refresh the page to see new messages. Not a big deal but that's my only complaint.

Overall: I'm able to communicate with my customers when their special orders arrive without using my personal number.

A great fit

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We needed to move customers from texting their orders to an individual to notifying a new customer service team via email. TextMagic helped make that transition a smooth one.

Excellent - Couldn't manage without it now

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I work in serviced offices on main reception. We have over 100 offices rented out to different companies. Before TextMagic, I was running around delivering parcels that were coming in every half hour. Now I text the company and they come and collect! Its a lot easier on my legs. I also do a telephone answering service. All messages are texted through to my clients and it tells me when the message is accepted or not (as the case may be) which is brilliant. Can't live without TextMagic and its all done from the main computer. So easy. Thank you!

Great services

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, Helps in our marketing campaigns, Very good customer support, Easy way to import contacts.

Cons: I cant think of one as TextMagic works fine for me with no issues. if theres a offline option that will be great.

Simple, flexible, easy to use

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used TextMagic for a few days now and it works fine. Its control panel is straightforward, user friendly and easy to use. The few tests I've conducted have been successful. Based solely on this, I do recommend it.

To be honest, I live outside USA and one of the uses I had for a SMS enabled number was to be able to receive validation messages from services like PayPal or Google, but this doesn't work. If I had read the FAQ, I would have known better. Anyway, I stand by my recommendation.

Just paid and still waiting for credit to added to the account.

Sep 10, 2016
1/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good UI.

Cons: No automatic adding of credit after you pay by credit card.

Overall: When you purchase credit on a weekend, don't expect credit to be automatically added to your account. In this day an age - time matters, so what I set out to do today, sending text messages, TextMagic has failed to deliver on a tight turnaround time.

Recommendations to other buyers: Think twice iPiP automatically adds credit.

Vendor Response

by TextMagic on September 12, 2016

Credit is always added automatically if everything is OK with the payment. This client was travelling and our fraud monitoring system sent his order for manual approval. Sometimes it takes longer to approve payments if the customer is new, especially during the weekends.

Efficient for my family using as major backup in China - Australia - S. Korea - Singapore

Jan 04, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Obviously am efficient business and family tool. I have used it whilst working in China - Australia - S. Korea - Singapore and many other countries. To date it has never let me down over a significant number of years

Whilst developed for PC I am aware it is also useable through the web but strongly believe that it should developed towards the android tablet market in the form of an app

Simple, intuitive and cost effect.

Dec 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for an SMS provider who could cater for our SenderID as well as making our day to day running of appointments and reminders easier. We came across TextMagic and have never looked back!

We encountered a minor issue with a file upload recently and this was dealt with in less than 6 hours, the service and support is just as amazing as the product. Highly recommended!

best tool I have run into this year

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Once in a while you run into a tool that is amazingly effective and easy to use. We have found that many of our existing and potential clients will respond to a text message but not phone calls, email or letters. We have been nervous about sending texts from our cell phone for the usual reasons. This tool has been really effective and helpful in our day to day work

Great product

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This is a Sms sending service that works very well. It has several options of a lot of help such as the APIs, the possibility of sending an email that becomes an SMS, two-way SMS chat; in short, everything you may need.

Cons: I currently need to send messages to the Dominican Republic. The prices of the sms compared to other services can be a bit high. Additionally I have had problems to reach all operators, apparently it is a problem with the number portability of this country. In the US it has worked very well for me.

Overall: We have used this software to send notifications via API to our clients every time they make a transaction in our services. Except for some sms that have not arrived, the software worked well. Although I can not deny that we are evaluating other services to verify if the problem is from TextMagic or the recipients.

TextMagic Works

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: No administrative overhead to track telecoms and clients.

Overall: I was looking for a solution for texting to people with differing Telcom providers without having to track who was with which Telcom, a potential administrative nightmare. TextMagic solves the problem with zero effort. Easy to understand billing and so far, not a problem.

Use at Place Of Business

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I enjoy been able to sent my clients texts. They respond faster than email and voice mail. The return is amazing. My clients love the fact that they can send a quick text back and get faster results. Everybody does not check voice mail and sometimes your emails can go to spam and you might lose a client. With TextMagic you are almost guarantee to get a response.

Good first month use

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Cons: The fact that we cannot get a reply from SMSs sent from the ID we created (CarbOFF)

Overall: Honestly we just started to use the service so it's a bit too early to give a full judgment, however, we did use it to remind our customers of appointments with us and this did help increase a bit the punctuality of our appointments.

Simplicity and functionality meet to perfection

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity and functionaity

Overall: The user interface of this system is incredibly simple and easy to use making any task a five minute job. Value for money seems ok but to be fair I haven¿t explored other options as I have found this service to ultimately be reliable and more than satisfactory would happily recommend to colleagues.

Recommendations to other buyers: Use it!

Great Product/Great Service

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using TextMagic for over a year now and we love the simplicity of use, detailed reporting, and great price. I highly recommend TextMagic if you are texting small groups or individuals such as church, college, k-12 schools, etc. We increased our response rates by 10 times when we starting texting our students instead of using email.

Could have been great.

May 03, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It seemed easy enough and I was glad that I didn't have to invite people to sign up but things went south from there.

Cons: Couldn't upload numbers en masse, signed up for the free, that wasn't exactly free, and when I tried to pay for more, my cc was declined which isn't possible, so I think this may be a scam, but now they have my cc #, so I'll have to cancel it.
And now it seems I can't submit this review; guess only positive ones are accepted.

First steps with TestMagic

Jan 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have so far sent only a couple of test messages but it seems to work well enough. I was looking for a means to send SMS messages using all my fingers and to keep a record of the communications.

It is not clear to me, if I use the chat facility, how long the correspondence is retained so I will probably stick to email.

Sailing Club berth booking

Jan 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have a small marina of some 200 boats with another 40 or so on remote moorings in the harbour. We use the text service two way for members to book and release the moorings. It's very simple and we picked TextMagic because of the ease of use. The help service is very responsive and effective. Knowledgeable staff.

Gets round fiddly smart phone 'keyboards'

Feb 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is great for the occasional text sender. My provider charges stupid amounts for texts, but it's not worth going into a contract since I use it so little. So I'm on a basic PAYG rate.

Another good thing - you can send texts using a smart phone when abroad, which I did last year from South Africa.

Text Magic is great especially if you have a poor phone signal abnd its cheap as chips.

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I,ve been using it for some years whenever I need to send a text from the office, its quicker than a phone, delivery info is easier to read and a quick check on text history is easy. Text Magic has many other options which i dont use, I use with a samll address book of people who I regularly text.

Great Software No Problems at all

Dec 29, 2015
3/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is a good system to have, it helps a lot when you need to text bunch of people at face pace, the only thing that I am not happy with, is a price which is 4 cents per text, I wish you would offer a better plan, such as unlimited texting for a monthly rate. Otherwise the system is very helpfull

Outstanding product

Feb 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absolutely superb! Running a small business I appreciate a good product made better by simplicity of use. On the one occasion I needed to speak to someone they could not have been more helpful. I wholeheartedly & unreservedly recommend Text magic. Excellent value too!

Excellent SMS service & API

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent service, easy to use API.

I particularly appreciate that the SMS credit you buy does not expire.

That's really good if you have peaks of usage with long intervals, you needn't worry about losing your credit inbetween campaigns!

Textmagic is Magic!!!

Dec 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I was first introduced to Textmagic, I could not believe how easy to use it was. I use it for Multiple and group messaging throughout the whole year. I would highly recommend it anyone who requires such a Service!!!

Great value means of communicating

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With so many customers using mobiles and not replying to email, texting is a useful means of us contacting our customers for reminders etc. Simple to use and easy to customise, plus it's great value.

Works great

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I hate prodding a phone. Textmagic allows me to use a real keyboard, and it is so easy to manage texting groups of clients (just cut n' paste their numbers from the spreadsheet)

Easy to use

May 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had an account with other vendor and was a pain in the back to make it work. Text Magic is just fine, easy to use and "magic".
I swear that I am not receiving any gift for this review.

Very easy and quick to use

Dec 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Able to cover shifts efficiently, staff respond to texts very well. Easy system to manage.
Both BA's/deputy manager and manager use it regularly.
Have had no problems at all with this system.

great service

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use text magic for email text alerts to several groups as a text message is rarely ignored by users!
The service was easy to setup and simple to use, recommmended

Very useful Business APP

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We having been using TextMagic for over 10 years and would not want to be without it. Communicating with our technicians and also customers. Very easy to use. Highly recommended.

excellent system for sending appointment reminders, cuts down on "No Shows" so we make more money!

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - we don't have to remember to send reminders its set up to send out each day automatically, we control what is sent, what time its sent
Cons - we haven't had any - brilliant

Ideal tool for startups

Dec 29, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is a full service but very simple and easy to configure. It allowed metricsmine.com to carry out our notifications quickly, with an economic plan adjusted to our needs as a startup.

Works really well

Mar 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love that I can use my computer keyboard and e-mail to send those annoying text message replies. So much faster and more enjoyable than prodding my phone for half an hour.

Text Magic - bees knees

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use & so much easier to be able to type with a keyboard rather than tiny buttons on mobile phone. Useful to have the messages appear via emails too.

Great and simple to use

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Love using it to reach all our employees at one time to inform about important events from a centralized service and not 'one' person's phone.

Excellent

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Never any issues with this service. Great remembers for my tourism bookings. I get texts to my phone when away from my desk so never miss a booking!

GREAT, Easy to use!

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use. I use it for work and people can easily contact me by texting me or calling the number it will go straight to my work phone.

Great Texting System

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Text Magic was easy to set up, reasonably priced, and has saved us time and money when having to contact our volunteers at short notice to cancel a session.

Text alerts

Dec 18, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I use Text Magic for alerts on e-mail outages. Very easy to use and economical - and handy for any device. Only minor grief is it breaks messages up into pieces.

Reliable service

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Text Magic does all I need and has proved very reliable over the last 2 years. Good value too I think, having looked around at some other services.

Essential Software

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Couldn't do without this software...makes contact with customers and tenants so easy without giving out your actual mobile number.

Excellent software

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software works very well, is easy to use, very good value and does exactly as it says on the tin, would highly recommend

Works like a dream

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use and great value. Would definitely recommend this company, if you are looking for a straightforward texting servcie

So far so good.

Dec 29, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The web interface is easy to use and works great. I'm looking forward to a potential iOS app to use for chat in the near future though.

Easy to use

Dec 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After evaluation of several alternatives for our sms services we found that TextMagic offered us the simplest and cost effective solution.

Great tool, wish I'd set it up ages ago!

Oct 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: This services works brilliantly for me. I run a dance school. I've set up 10 different lists (one for each of my classes) and I use it for any last minute changes or cancellations to classes, ie: inclement weather, problems with venues, etc. Thankfully I don't have to use it often, but it's invaluable as an emergency contact tool. Set up is easy - you can import excel spreadsheets if you have numbers already in an excel list. And, once set-up, I can send out dozens of texts which arrive within seconds. The only slight issue I had was that I really wanted to TALK to someone at TextMagic with regard to how it all works, and I had trouble actually getting hold of someone on the phone, but I did receive a very comprehensive email answering my queries.

Excellent service - never miss a booking!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have nothing but praise for TextMagic. Extremely effective, cost efficient way of knowing exactly when a guest has made a booking.

Excellent - so easy to use, very reasonable - perfect for our needs

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent happy with textmagic and have recommended it to others as being a superb way of sending text messages from our office.

Outstanding

Jan 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I rarely review. No time. But this is worth my time to review; TextMagic performs exactly as promised, and damn well at that.

Easy texting system that does what it is supposed to

Jun 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have found it very easy to use for sending texts automatically both from my website and from internal software

Great service

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: we used this service as part of our appointment system
The API does everything we needed it to do

Text Magic is the masterpiece of text computer to phone.

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love being able to confirm my appointments with my customers through text magic. It's quick and efficient.

TextMagic SMS Service

Jan 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Once I had got the hang of importing the numbers etc, the system worked perfectly and efficiently

Overseas Use

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use this product when I am travelling overseas as it avoids crippling roaming text charges.

Easy to use

Apr 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to get started to send text messages all over the world! Good pricing too!

Excellent

Dec 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great Product . Scheduling is bonus. As texts can be sent in absence.

Absolutely superb!

Jan 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, cheap, versatile & effective. Can not praise it enough.

Great Service, Easy to Use

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great piece of software, easy to use and great customer service.

Great work

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great work... I am very happy with service

easy straight forward

Jan 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use.
Custom templates for each user

Great!

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Updates to keep up with what best for service!

Simple and straightforward texting from a computer

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: An entirely satisfactory and useful program

Great

Apr 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: great service would reccomend to others

Good and works well

Dec 29, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: This sms system works well

Quite good!

May 30, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Usefull Produkt

quick - simple - easy

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best I have used

TextMagic is a great platform to communicate between organizations

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I think the biggest advantage of this platform is its simplicity. It's easy to pick up as a user and communicate in a secure way across organizations.

Cons: I wish it had more functionality every once and a while but I don't have any significant issues with the platform.