# Textmagic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Textmagic Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/147342/TextMagic --- # Textmagic Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Textmagic ## What is Textmagic? Textmagic is a business communication platform that integrates text messaging and email marketing in one interface. It offers mass texting, scheduled campaigns, two-way SMS chat, and email tools with tracking features. The system combines SMS and email channels, utilizing the immediacy of texts and the rich formatting of emails. Features include dynamic fields for personalization, toll-free and 10DLC texting, shared inboxes for team collaboration, and AI-powered reply suggestions. It provides a unified space for managing SMS, emails, live chats, and social messages, streamlining communication workflows. Textmagic integrates with CRM, project management, and e-commerce tools via API and Zapier. It adheres to messaging regulations with GDPR and SOC 2 compliance, ensuring enterprise-grade security. The platform also offers analytics and reporting tools to monitor campaign performance and engagement metrics. ## What is Textmagic used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 260 user reviews Reviews sentiment Positive 90% Neutral 3% Negative 7% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Textmagic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.textmagic.com/&name=Textmagic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Textmagic 4.6 (260) VS. [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price Contact vendor Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (260) Ease Of Use 4.8 (1,135) Value For Money 4.4 (192) Value For Money 4.6 (1,031) Customer Service 4.5 (207) Customer Service 4.7 (997) ## Textmagic alternatives [4.8 (258)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147342/TextMagic/alternatives/) ## Who uses Textmagic? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. SMS Messaging 4.4 (43) 97.67% of 43 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.5 (25) 84.00% of 25 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Message Personalization 4.3 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Scheduled Messaging 4.6 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Customizable Templates 4.4 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 4.5 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Import and export data to and from software applications Textmagic 60 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Reminders sent via phone voice recordings Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Electronic storage of stakeholder contact information Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Automatically find mutually available meeting time slots across multiple calendars Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Create landing pages or online forms designed to capture new leads and prospects Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Access software remotely via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Reminders sent for balance/payment due Enable custom polls/voting to facilitate decision-making or increase engagement Trigger clickable pop-up messages Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Send individual or bulk text messages at predetermined times Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Get Advice We can help you find the software with the features you need. Features 4.4 (215) 4.4 Based on 215 reviews ## Pricing Value for money 4.4 (192) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/147342/TextMagic/pricing/) Value for money 4.4 (192) 4.4 Based on 192 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (207) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (207) 4.5 Based on 207 reviews ## User reviews Overall rating 4.6 Based on 260 reviews Filter by rating 5(200) 4(35) 3(8) 2(7) 1(10) Mentioned topic Sorted by most recent JS Jillian S. Administrative Assistant Mental Health Care ### "Textmagic Fanatic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 29, 2025 My overall experience with Textmagic is positive. It's easy to use and effective for sending messages to our clients. It has helped our clients with communicating with us. Pros How convenient it is for our clients. Typically our clients prefer texting over emailing or calling. I also enjoy how user-friendly it is. You don't need instructions for using it; its interface is pretty self-explanatory. I also enjoy that our admin can have their own profile, which makes it easier to see who exactly texted our client. Cons It doesn't stay current. Our business needs a page to be as current as possible in regard to communication with our clients. I often find myself refreshing the page to find the message I know we received (Textmagic sends an email when someone texts). Another thing we dislike about Textmagic is if you send a scheduled message to a non-contact, it doesn't show in the main screen chats. You have to try those messages in "All Chats," but they sometimes aren't in there. You have to go to "History" to find those messages, which can be confusing. I do wish the interface would put all chats as the "home screen". Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reasons for choosing Textmagic Better pricing options, and we felt Textmagic was more user-friendly for our small business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 31, 2025 Thank you for your feedback. We’re glad to hear that Textmagic has been helpful and easy to use for communicating with your clients. If you ever experience delays or issues with receiving messages in Messenger, please feel free to contact our Support team so we can investigate further. We’d also like to clarify that the Compose page is primarily intended for bulk messaging, while Messenger is designed for one-to-one conversations. When messages are sent via Compose, a chat will only appear or reopen after a reply is received. If you prefer to keep conversations visible in a chat format, we recommend sending messages directly from Messenger rather than the Compose page. NT Norman T. Director of External Relations Sports ### "Textmagic Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 Pros Easy to use, very efficient, makes it easy to reach a mass number of people all at one time, secure and safe Cons there is really nothing I don't like about it. It is very easy and straight forward to use and has been good for everything I have needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kelly T. Human Resources Director Retail ### "Great Communication Tool for Small Businesses!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Overall, I have not had any issues to note and highly recommend it to employers for employee communication. We are a group of 50+ employees, and it works great for our needs. Pros The site itself is easy to use and accomplishes everything we need for communicating with our employees. I love how it will mass message everyone and then allow them to respond individually. Additionally, we can create groups of employees to easily communicate with everyone without having to individually add each person. The recordkeeping is great, so we can see the chain of communication for each employee, just like a text messaging log. I also love the option to create templates for messages I send often--great time saver! The pay-per-use billing option is great, so I can just add a balance and allow it to be deducted from as I use it with the credits never expiring. Cons The phone app tends to log you out every time you close the app, so I have to log back in every time, which will require a security code verification. I appreciate the level of security; however, if I had to pick, this is the one negative I have seen with using the product overall. It's just an added step, but it is not a major issue overall. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing Textmagic Ease of use and price in comparison to other carriers with similar products for our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Thank you for sharing your feedback! We’re really glad to hear that you’re happy with Textmagic overall and that it’s helping your team communicate effectively. Regarding the mobile app logouts, we identified this issue last month and released a fix — you should now stay logged in for at least 30 days if there’s no activity. We appreciate your input and are always working to improve your experience! DF Damond F. Chief Human Resources Officer Financial Services ### "Great service and support provided." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2025 Pros Ease of use and very quick to send messages. Very simple navigation so any user can take advantage rather easily. Cons Wish when one adds a contact it can automatically add to a specific list of users. Currently have to add contact then to list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2025 Thank you for the great review. Just a quick note: contacts no longer need to be added to a list, and we’ve also introduced features like automation and segments that you might find helpful. We’ve sent you an email with more details, and feel free to reach out if you need any help. SM Scott M. Project Mgr Construction ### "texting our field workers from a homegrown app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2025 easy to use product with excellent support Pros ease of integration with our homegrown project mgmt syste, Cons links within a message sometimes are broken up on some cell phones Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tobias S. CEO Business Supplies and Equipment ### "Go somewhere else!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2025 TextMagic has really poor customer service. They’re slow to respond, unhelpful when they do, and give the impression that customer issues aren’t a priority. It feels like once they’ve got your money, they stop caring. Definitely not the kind of company you can rely on for support when something goes wrong. Pros Nothing good to say about this place. The customer service was terrible — rude, unhelpful, and completely uninterested in resolving my issue. Cons They do not take customer concerns seriously — even if you’ve been loyal for over a decade. I’ve been a customer for more than ten years, and the way they handled my recent issue was dismissive and unprofessional. It’s frustrating to feel like your loyalty means nothing. I expected better after all these years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 We’re sorry to hear about your experience. We take every customer case seriously and strive to provide support that is both timely and helpful. Our records show that our support team responded to your last two emails within two hours — which aligns with our standard response time and exceeds the average in the industry. Based on your messages, your main concern was pricing — particularly that it felt high for low texting volumes in Germany. To help reduce costs, our agent recommended using a free shared number instead of a custom sender ID. We truly value your loyalty and are sorry we didn’t meet your expectations this time. Your feedback is important and helps us continue to improve. AS Andrea S. Web Developer Transportation/Trucking/Railroad ### "Highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 Wonderful. It is easy to use even for our least tech literate employees. It is a quick onboarding process and makes all aspects of our company run much smoother. Pros Easy of use! It is the most simple and easy lay out for our employees to use without being confused. The templates are also a huge plus for getting texts out to clients as quickly and easily as possible. Cons Sometimes having issues with the sending messages but IT team usually quick to resolve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bill P. Owner Retail ### "Bill Poynot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Very good. We enjoy using Textmagic and all of our employees find it very easy and straightforward. Pros The ability to notify our customers that their orders are ready easily and quickly Cons Not much really, I think it works really well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Christine M. CEO Real Estate ### "Survey about textmagic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 13, 2025 Pros Easy to use and cost is reasonable. I'm grateful they don't charge for incoming texts Cons When a text is sent out, it doesn't say who it is from, only a random number. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2025 Thank you for your feedback. We're glad you find Textmagic easy to use and appreciate the free incoming texts. Regarding sender information, messages are always sent from your dedicated number, which is exclusively linked to your Textmagic account. This number is used only by you and not shared with other businesses. Feel free to reach out for more details—we’d be happy to help. BH Ben H. President Wholesale ### "Textmagic is like magic it works! " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 13, 2025 It works, pricey, cleaning the list is cumbersome but it’s easy to use and good delivery! Doesn’t do international. Pros It works and it’s a basic texting SAAS. Text magic helps keep you in compliance. Cons It’s limited and expensive compared to the competition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2025 Thank you for your feedback. Textmagic offers international texting in most countries. If there are specific features you find missing, please let us know. You may also want to explore our monthly plans, which include volume discounts. If you need assistance, please reach out to our support team. [View all Reviews](https://www.capterra.com/p/147342/TextMagic/reviews/) Popular comparisons [Goldie vs Textmagic](https://www.capterra.com/compare/147342-268055/TextMagic-vs-Goldie)[Carepatron vs Textmagic](https://www.capterra.com/compare/147342-195467/TextMagic-vs-Care-Patron)[GoReminders vs Textmagic](https://www.capterra.com/compare/147342-154785/TextMagic-vs-GoReminders)[ClinicSense vs Textmagic](https://www.capterra.com/compare/147342-178722/TextMagic-vs-ClinicSense)[Acuity Scheduling vs Textmagic](https://www.capterra.com/compare/147342-191978/TextMagic-vs-Acuity-Scheduling)[Vagaro vs Textmagic](https://www.capterra.com/compare/147342-153752/TextMagic-vs-Vagaro)[GlossGenius vs Textmagic](https://www.capterra.com/compare/147342-174830/TextMagic-vs-GlossGenius)[Weave vs Textmagic](https://www.capterra.com/compare/141842-147342/Weave-vs-TextMagic)[Klara vs Textmagic](https://www.capterra.com/compare/147342-203066/TextMagic-vs-Klara) [Jane vs Textmagic](https://www.capterra.com/compare/147342-178984/TextMagic-vs-Jane-App)[SimplyBook.me vs Textmagic](https://www.capterra.com/compare/140086-147342/Simplybook-me-vs-TextMagic)[Adit vs Textmagic](https://www.capterra.com/compare/147342-208534/TextMagic-vs-Adit)[Doctible vs Textmagic](https://www.capterra.com/compare/147342-187669/TextMagic-vs-Doctible)[WellnessLiving vs Textmagic](https://www.capterra.com/compare/145039-147342/WellnessLiving-vs-TextMagic)[Fresha vs Textmagic](https://www.capterra.com/compare/142138-147342/Shedul-com-vs-TextMagic)[TextP2P vs Textmagic](https://www.capterra.com/compare/147342-183310/TextMagic-vs-Text-P2P)[Timely vs Textmagic](https://www.capterra.com/compare/142756-147342/Timely-vs-TextMagic)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)