# Page 4 | Textmagic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Textmagic the right SMS Marketing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147342/TextMagic/reviews --- Textmagic 4.6 (260) [View alternatives](https://www.capterra.com/p/147342/TextMagic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Textmagic ## Showing most helpful reviews Showing 76-100 of 260 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Office Manager and Executive Assistant Consumer Services Used the software for: 2+ years ### "LOVE LOVE LOVE this program " September 15, 2018 5.0 Pros This program was found by accident through a google search. Try the free phone number lookup for the customers cell vendor. Then I was able to use the composing text messages for customer that did not have a voice mail set up or not accepting calls. Cons The whole program is paid for but only .04 cent a look up. Review Source LF Leah F. MD Telecommunications Used the software for: 2+ years ### "DO NOT USE" March 10, 2019 1.0 Cons All messages deleted, our number that we have had for 3 years deleted, no response from support Review Source Response from TextMagic March 28, 2019 We are sincerely sorry that your data was deleted. Again, we wish to assure you that your data was deleted by the person who logged into your account and was not the fault of TextMagic or its employees. We have also restored all the information that this situation caused you to lose. TextMagic can set up account permissions for you to avoid situations where data is accidentally deleted. If you need more help with this type of situation, please let us know via support@textmagic.com and we will be most happy to assist you. KA Kingsley A. Mr Commercial Real Estate Used the software for: 1-2 years ### "very active app" January 23, 2024 5.0 It is very seamless to use and very effective way to get your message across sharply Pros very user friendly. it allows you to create your own text as it suits your needs and you can save your text as template therefore you don't need to be writing all the time Cons It takes less that a second to sent and will also send you a report if the message is delivered or failed Review Source SJ Steven J. Operations Exec Furniture Used the software for: 2+ years ### "Just totally perfect" January 30, 2023 5.0 Pros Simple and easy to use, no issues. Low cost and very effective Reason for choosing Textmagic Simple and easy to use, no issues. Low cost and very effective Review Source SM Stuart M. President Marketing and Advertising Used the software for: 2+ years ### "My Secret Weapon for Better Productivity" October 3, 2022 5.0 Can't work without it. Pros Every aspect of Text Magic has been so well thought out, making it simple to use and with richness that makes it valuable for virtually every aspect of my communications. Cons No; it is incredibly easy to use and understand. Review Source KK Kelly K. Safety Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Help for contacting Employee's" December 9, 2019 3.0 Communication to our employees is very important and with them not in the office, we needed a conduit from our office, directly to them, for fast messages to get out to all. We are overall pleased with this program and will enjoy every new update they make in the future as it can only get better. Pros We started using the software as the need to get in touch with our truck drivers is paramount in our industry. This is a great way to do this in theory. I like the ease of use and options to organize the driver phone number list. It gets the messages out to them. I had a minor set up problem when we first started and discovered the number I picked on the list did not work and my messages were not going out to all employees. Customer service chat was very helpful and they reimbursed the amount in our account for the charges and corrected the phone number issue I had. Cons As with any program, maintaining the information in it is most important. If we do not keep the contacts current, mass texting may go out to contacts who are no longer with the company. And your information will not go out to everybody who needs it if they are not entered in when first hired. We have a high turnover rate so it is another list we have to take care of. Currently Text Magic will only allow for one administrator to control all lists and manage. My company has need for more than just one administrator. So we share one log in right now. The last minor issue we have is the option for our employees to opt out of the texts. It hasn't happened but only once but it does and will again, sooner or later. Alternatives considered [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing Textmagic My coworker and I liked what we read online about the texting. It allowed us to get a message out to the drivers but didn't allow the drivers to talk back and forth on the same message. Only back to the office. Review Source CM Cassidy M. PCC Health, Wellness and Fitness Used the software for: 1-2 years ### "texts are never received " March 14, 2023 1.0 not good Pros It's great when it delivers messages. But as of late the messages have not gone through. Please make necessary changes and updates. Cons Our members do not receive our messages. When they do they don't get them until days later. This is not functional for our business, and causes confusion/delays in appointment reminders Review Source Response from TextMagic March 20, 2023 Thank you for your feedback. Our records show you experienced message delivery problems because you were not compliant with a new industry-wide 10DLC verification process. In 2022 we notified you by email that the 10DLC verification was missing on your account. Message delivery cannot be guaranteed under these conditions. We now see you switched to a verified toll-free number, as we recommended. For your information, we will soon disable sending texts by any user who is not compliant with 10DLC or who has not completed toll-free verification. The industry's goal is 100% traffic registration. RW Robin W. Business Coach Professional Training & Coaching Used the software for: 2+ years ### "Great for building SMS Product Launches" July 24, 2023 5.0 Fabulous, I recommend it to anyone who asks about doing SMS Marketing. Pros I’ve run several SMS driven product launches, specifically around my the release of my books. And it’s super important that the messages are sent out at very specific times, received and opened within a very short period of time during my launch sequence. TextMagic has been perfect for these launches, working well with Zapier ensuring my data is nicely synced and then delivering 200+ messages on time. Very happy! Cons Nothing, I’m very happy with Text Magic. Review Source IC Isabelle C. Director Computer Software Used the software for: 2+ years ### "Best Interface, User-Friendly, Professional, A Little Pricey Though" March 4, 2019 5.0 I am yet to find a match for TextMagic, possessing the full power and capabilities. TextMagic is the best. I definitely recommend! Pros TextMagic is highly reliable as a communications provide. I've been using this software since 2001 and never had a single issue with it. The text message service is perfect with a delivery rate of 99.9%. Great features when it comes to Custom Sender ID, contact list building and reporting. Cons My only little remark with TextMagic is the price. It should get lower, to be more affordable, and if not, offer some daily, unlimited packages for example. Review Source MH Michelle H. Administrative Assistant Research Used the software for: 1-2 years ### "TextMagic brings the magic and ease of texting!" June 10, 2019 5.0 Overall, TextMagic is a really great software to use! The experience has been very good and I find it to be extremely helpful and convenient. Pros My favorite thing about this software is the ability to schedule text messages to be sent at a later day/time. This tool has proven to be extremely convenient and helpful! It's quick, easy, and is effective in sending people reminders. I also like the template feature. It is very helpful and easy when needing to send the same text message to more the one person. Additionally, the amount of text characters available to send in a text are great because it does not limit or cut down the message you are trying to send. Cons This software is great and there is nothing to dislike about it! Review Source SO Shawn O. Director of Account Management Financial Services Used the software for: 2+ years ### "Valued product for streamlining our business." May 9, 2023 5.0 It's a non-intrusive way to speak to a client without the time consumption of a call. Pros It's a quick and easy way to reach out to our clients. Cons It would be nice to more more pricing options. Reason for choosing Textmagic interface Review Source MW Mike W. Director Internet Used the software for: 2+ years ### "A hugely important cog for our business" November 1, 2016 5.0 We build websites on a pay-on-performance basis, whereby instead of paying for a website to be built and then paying again for it to be optimised, our customers only pay for the new business enquiries we generate for them through the site we build them. We charge per new business enquiry, so we wanted to find something where we could notify our customers (largely tradesmen) by text, providing caller details when they'd missed a call, or to send them notifications relating to their account. TextMagic was the final piece in the jigsaw for us and our overall service is loved by our customers. Many complimenting us on 'our' missed call text service. We started using TextMagic in 2010 and this has been one of the best and lowest maintenance relationships we have ever had. I'd go as far as to say our business wouldn't be the same without it. Pros Ease of use, seamless integration, personalisation Cons Nothing Review Source CB Carla B. Analyst Law Practice Used the software for: 2+ years ### "Good Product" February 5, 2024 4.0 Was a good experience so far. Technical support is very good. Pros Have been using this messaging system for a while and found it to be user friendly. Cons Shared lists can't be amended by other administrators. Review Source Alexa L. Programmierer Accounting Used the software for: Less than 6 months ### "Gut zum Planen von Mitteilungen. " June 8, 2022 5.0 Pros Mir gefällt, dass die Benutzeroberfläche genau gleich ist, unabhängig davon, ob der Dienst in einem Browser oder in der App verwendet wird. Ich mag auch die Möglichkeiten, Kontakte zu speichern und "Vorlagen" zu erstellen, die Felder aus dem Kontaktdatensatz wiederverwenden, und die zukünftige Planung von Nachrichten, die zu einem späteren Zeitpunkt und zu einem späteren Zeitpunkt gesendet werden sollen. Cons Alle Dienste waren einfach einzurichten und problemlos. Review Source MB Mike B. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Only Updated Needed" February 14, 2019 4.0 Pros I like that there's an app and you can keep business related texts in text magic while using the default text app for personal items. Cons It needs an update to allow picture messages to be sent. Our business requires paper copies of things to be sent to us and once in a while our clients text documents to us which text magic doesn't currently support picture messages. Not asking for video or files but picture messages would be a huge upgrade. Review Source Response from TextMagic February 15, 2019 Thank you for sharing your feedback. Unfortunately, TextMagic does not offer the MMS feature at the moment. However, you can add an SMS attachment to your message - it will be sent as a download link inside the text message. We will definitely announce if this feature becomes available in the future. TE Tanya E. Owner Real Estate Used the software for: 2+ years ### "Run from this company" February 14, 2023 2.0 Something changed in 2022. The software worked well but on more than 1 occasion we found residents didn’t receive a text. As a test we contacted a building and texted all of the phones. Not one person received the message but Text Magic charged for the messages. We found a much better reputable company called SimplyTexting. SimpleTexting is cheaper with more capabilities and all texts are sent. Pros The software was easy to use and had many great features. Cons Not all text messages are sent but you are charged for the texting they attempted to send. Reason for choosing Textmagic We got rid of text magic due to false billing charges on more than 1 occasion. Review Source Response from TextMagic February 15, 2023 Thank you for taking the time to provide your review. We are sorry that the solution we offered was not suitable, and that you decided to switch to another supplier. According to our records, you experienced message delivery problems because you were not compliant with a new industry-wide process. In 2022 we notified you by email that the toll-free verification form was missing on your account. Message delivery cannot be guaranteed under these conditions. VR Verified Reviewer Ingeniero Construction Used the software for: 6-12 months ### "Programa de envío de sms" April 3, 2023 4.0 Pros Programa que te permite el envío de sms. Buena alternativa al envío por móvil. Muy útil y ahorra mucho tiempo. Cons A veces el envío tarda más de lo normal, pero soño en momentos puntuales. Review Source KK Kristie K. Digital Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Simplifies SMS Marketing " November 16, 2022 4.0 Pros This software makes sending SMS messages to our customers easy. We get our promotions out to all of our customers in seconds. This software has simplified our promotions process and increased our overall productivity. Cons It took some time to set up and become accustomed to, but well worth it after that. Reason for choosing Textmagic The overall value was considerably better. Review Source CD Carmen D. Administrative Assistant Education Management Used the software for: 2+ years ### "easy to use" December 10, 2018 5.0 It has helped us keep in contact with our parents. Pros \-how easy it is to add contacts -how easy it is to text single and multiple contacts at once -automatic funds renewal Cons It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use. Review Source Response from TextMagic December 11, 2018 Thank you for taking the time to share your review. We highly value our customers and their feedback. We apologize for the confusion. You can always cancel your dedicated number and turn off the auto-recharge feature on your account in order to avoid any additional fees: https://support.textmagic.com/article/manage-auto-recharge-and-payment-methods Should you have any further questions, please contact support@textmagic.com. AD Alan D. Busness Owner Marketing and Advertising Used the software for: 2+ years ### "Textmagic has become an essential tool for running our business." June 22, 2018 5.0 The benefits are many. Our business is Internet Marketing. Some of our clients do not use email or social media. Some do not even have a computer! Thanks to TEXTMAGIC we can easily communicate with their moblie phones without using one ourselves, Pros It allows us to send text messages from the office using a full sized keyboard and to store incoming messages along with emails. Cons Nothing at all. It does everything that we need. What more can we say without waffling! Review Source Sue B. Owner/ CEO Public Relations and Communications Used the software for: Less than 6 months ### "A Fast and Easy Way to Incorporate SMS Marketing Into Your Business" February 23, 2021 5.0 Overall, I think it is a great service. My experience with TextMagic was positive and I have already told a couple colleagues about it. I was really blown away at how well it worked to market our products. We got a much higher response rate than we were accustomed to with email. Text marketing definitely works. Pros I liked TextMagic because it is fairly simple and straightforward to use. I had never done any SMS marketing prior to using it, so I didn't have much to compare it to. But I can say it was easier than I thought it would be to become proficient at it. I like the fact that I could store my customer lists right there inside the app. It was easy to keep text conversations organized in the app. They also have an iPhone app that allows you to manage your text marketing from virtually anywhere. Cons We were using two different SMS numbers to send out messages. One was a local number. The other was a toll free number. It was confusing, at first, to understand when to use the different numbers. But after a chat with support we got that part figured out. Review Source AT Arielle T. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Stalled Texts " September 21, 2023 3.0 Pros It's really simple to set up your texts. Cons We had several time-sensitive texts to go out, they would be sent at bizarre times and were not reliable. We closed our account after 1 week because it was not reliable. Reason for choosing Textmagic I liked the simplicity and the ability to schedule without a trigger needing to be in place. Review Source RB Richard B. Director Security and Investigations Used the software for: Less than 6 months ### "TextMagic Review" May 20, 2019 5.0 To be honest, when I first started using TextMagic, I didn't think I would use it much. But now, I wouldn't be without it. At first it was a struggle for me to remember the shortcuts (snippets I think) but, after a little bit of practice it became second nature and now I use TextMagic all the time - especially when I am writing reports. TextMagic is especially useful to me when I use, for example, place names which can easily be misspelled. For example, in one of my reports, I have to use the place name Agios Ioannis repeatedly and so now, I have assigned a snippet to the name Agios Ioannis (I am using the snippet as I type this review) and so there is no chance of misspelling the name. Pros I use TextMagic mostly for words and phrases I use often. I'm finding that I am using TextMagic more and more now. It save such a lot of time. I'm dyslexic and my fingers often get ahead of my brain on the keyboard and so TextMagic can help cut down massively on the proof-reading side of things. I would not be without TextMagic now. Cons It took a little while to learn TextMagic but, once I started using TextMagic regularly, it became second nature. I now rely heavily on TextMagic. Review Source GC Greg C. owner/operator Used the software for: 6-12 months ### "Works great - think the pricing is a bit on the high side. " May 15, 2018 5.0 Pros Works great, no issues with people getting our messages. We can easily send bulk texts to customers for their order reminders. Cons Price & lack of desktop notifications. I'd like it to constantly remind my employees they have a message to respond to on the desktop but we are forced to use the browser app to sync between work stations.. and browser notifications are not working. I also wish we could do a template it auto-inserts for the start of every chat/text. Review Source Response from TextMagic May 24, 2018 Thank you for taking the time to share your review. We highly value our customers and their feedback. Text message notifications are now working, thanks to our new desktop app. As long as you¿re signed in to the desktop app, you¿ll receive notifications. If you¿re using SMS Chat in your browser instead, just make sure you leave the tab open. You can create a template and add it with one click anywhere in the body of the message. Please contact our support line if you have any questions or feature requests. LC Lorraine C. HR & Compliance Manager Construction Used the software for: 2+ years ### "Easy to navigate and use" May 2, 2019 5.0 This is a great business tool in the new world of technology, everyone has a phone and communication is quick and easy. Pros The software is easy to use, you can monitor the cost of each text sent, easy to upload and delete contact information, you can see the history of texts sent and monitor the users. Cons No options for employees to reply. Sometimes adding pictures or files can be difficult Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.